I could not have asked for a better tailor! I needed my bridesmaid dress taken in and hemmed in less than two weeks. I also tasked them with adding cap sleeves to the dress. After a few fittings - and even last minute alterations done the day of - the dress fit perfectly. I will definitely be going back any time I need anything tailored! read more

I went to Boutique Cleaners for my wedding gown alterations and I could not have been more happy with the results! From the beginning, Susan was responsive, accommodating, and friendly. The whole wedding planning process has been stressful but I felt like I was in good hands throughout this part of it. Miss Kim and Susan did great as a team overall and I'm thrilled to show off their work on my big day. read more

Working with Susan and Boutique Cleaners has been so refreshing! I brought in a vintage dress that needed the bust let out several inches. There was an intricate design, and no extra material. I had no idea how they were going to do it. To make it worse, I only had 3 weeks before the event. Susan and team were incredible! They got it done, at a very reasonable price, and you can't even tell where it had to be let out. Blended in perfectly! It has been two months and people are still making comments about how amazing the dress turned out. read more

Boutique Cleaners - Vintage dress saved by Susan and Boutique Cleaners - Leather Goods Near Me - Chicago, Illinois

5 stars! I walked in needing a broken strap to a favorite dress fixed. He noticed the zipper and the hem needed to be fixed and he was correct they were also falling apart. He fixed it in 15 minutes and removed a small stain he found. I didn't expect this type of customer service!! So great definitely coming back! Thank you! read more

Went to Boutique to have alterations done to my wedding dress. As stressful as a wedding can be, Susan made the fittings one of my favorite and best memories from my wedding! She had an open availability and was flexible around my schedule. She paid close attention to details and never made me feel as if I was being rushed to finish. My dress turned out beyond beautiful!!! Since the wedding was on the beach in Jamaica, when I returned it was not the cleanest. I went back to Boutique to have it cleaned and preserved. Susan and Boutique have treated me like family and I truly enjoyed the experience that was provided! Thank you!! read more

Boutique Cleaners - Susan and Boutique did an amazing job on my wedding dress alterations! - Leather Goods Near Me - Chicago, Illinois

Susan is a miracle worker! In the middle of wedding season Susan was able to fit me in and exceeded my expectations. I needed to have sleeves on a dress taken out which meant fabric had to be added. Very delicate work was done and the results were seamless! Got my dress back earlier than expected. Great job! read more

SO SHADY, AVOID this place! I very rarely give bad ratings. You can look at my ratings and see. I always look for the positives in places even everything wasn't that great...I called ahead to get pricing on alterations to do so for my dress, just an estimate. I also asked if I needed to make an appointment for it. They said they do take appointments and They said they would have to see my dress before they would know how much it would cost. I said okay and set a same day appointment. I go in and they immediately tell me put my dress on. The guy starts pinning and measuring. I asked him a couple times how much it would cost and he didn't answer. As soon as he finished I asked him again. He finally called his colleague over to give pricing. She said it would be $340-400. I politely told I would have to go somewhere else for it. She at that moment told me that because they pinned me she would charge a $30 fee. Of course we argued because this was not disclosed before I came in. I paid it for the sake of the guy who was helping me. Do not go here! This was super shady thing to do and a poor way of handling situations where it is up to the business to disclose such IF this is their standard policy. read more

Susan and her assistant made beautiful alterations to my wedding dress. The dress was ready on time and the alterations were affordably priced for the level of beading and intricacy on my dress. Could not recommend this store more! read more

Don't come here, they will scam you. Saw the great reviews and decided to bring 2 designer prom dresses to get altered, hem and a bustle. I was quoted $130-145 per dress which I thought was pricey but was going out of town and my daughter needed one of the dresses for a prom a few days after we returned. I decided to only get one dress tailored and left $100 deposit. On our return, the fitting was rescheduled to a different day and the bustle still needed to be completed for the next day. Owner text that she would to drop off since she needed more time to complete. My daughter went out to meet her and paid balance which I thought was only $30. Owner text me receipt afterwards and total was $230. $100 more than what was quoted and almost half the price of dress. I text her that this wasn't what I was quoted because I could have gotten it tailored at Peaches (dress shop) where we purchased for $80-130 but didn't have time to return to shop. I text back to owner and she said I was confused. I would never have gotten dress altered there if they had been transparent with pricing. Don't come here in event they will add charges and you end up scammed with an extra $100 charge. read more

Went here for three pieces to be altered/fixed due to reviews posted on yelp. Dress needed to be taken in, had slight rip in another dress and shorts had two rips that needed to be fixed. The dresses were altered and fixed as expected. The shorts which were I believe $20-$25 due to the fabric, in my opinion was expensive but since I loved them went ahead and had them repaired. Fast forward to today, the first time I am wearing them post repair and the one of the tears is still there. I would check your garments for repairs before you leave/pay. Oversight in my part as I trusted they were done. Will stick with cleaners in Lincoln Park for better prices and quality in their service. read more

So I brought two coats there. I get the receipt befor I leave and it says it's going to be 42 dollars. I go back to pick up my coats and they say they made a mistake and it's going to be 62 now. Alright, I read the reviews and they all seem good so I thought it'll be worth the price especially since the two coats are over 2K in value. I get home and they aren't even clean. They smell horrible and my one white coat that once was fluffy is now limp and flat, and my red one has holes in it. I am beyond mad. It was my fault by not inspecting my coats befor I left, but the receipt also says they will only pay 10x the amount of what I paid for dry cleaning if damage or loss occurs. So they will only give me 620 bucks for two items that cost me 2400? I am really upset. So please take your high end coats somewhere else. read more

I am very disappointed in the service I received from this cleaners. I brought in my wedding dress to be cleaned and preserved and was given a quote of $500-$600 for full service and 10-12 weeks. I had to call multiple times over many days to get any answers of a final cost. They said it would be closer to $600 and I agreed and gave me a range of dates the dress would be done by. After 12 weeks I called multiple times and finally got an answer that it was not done and to call back. After 14 weeks I was told they could not fine the correct box, but would let me know when it would be finished. Once it was completed I picked it up that weekend and it does look cleaned and preserved correctly however I was given the final bill of $784. I would suggest anyone to get a signed quote instead of a verbal agreement of both time and amount due when going to this cleaners. I feel like I was taken advantage of. read more

This is a fantastic business. I've had several dresses tailored here which came out perfectly! Susan is a pleasure to work with. So sweet and friendly. I came in on a really cold day and she made me some tea while I was getting a dress fitted. We also bring in our dry cleaning which has come out great every time. Quick turn around time. I highly recommend Boutique Cleaners for tailoring and dry cleaning! read more

This place saved my bridesmaid dress! I first took my bridesmaid dress to be altered at another business, asking them to alter my dress a bit shorter. When I went to pick it up on a Monday morning, I was frustrated as they cut it way too short. Thankfully I found out about boutique cleaners through yelp and rushed to get there by the afternoon. The kind gentleman working here said he could use the lace fabric from the back of my dress (which was really long compared to the front) to even out my dress. I had my first fitting that same day and was called for a second fitting on Wednesday. The wedding was on Friday and they said my dress would be ready by Thursday afternoon. When I went to pick it up, I was so happy with how it turned out. It was even better than the original style the dress came in. The length was perfect! The man working here was really friendly and helpful. His idea saved my dress and I am so thankful. I will be back here for future alterations. read more

Boutique Cleaners - Boutique cleaners fixed my dress perfectly! - Leather Goods Near Me - Chicago, Illinois

The location of Boutique Cleaners is great (just below the Paulina L stop) and the place is beautiful inside. Above all, the customer service here is PHENOMENAL. I dropped off a dress to have hemmed last minute late afternoon on Thursday. I needed the dress by Sunday because I was leaving on a two week vacation. They had the dress hemmed by Saturday afternoon, however, I was coming back from a funeral and did not make it in time to pick up the dress before they closed on Saturday (5pm). Susan drove out of her way after store hours to let me pick up the dress in order to have it for my trip since they are closed on Sunday. I am so grateful that she took time out of her personal schedule for a customer. BIG THANK YOU SUSAN! In addition, the price was reasonable without any "rush" charges. I HIGHLY recommend Boutique Cleaners. read more

Boutique Cleaners - My dress was hemmed, dry cleaned, and the beading was stiched up to perfection. - Leather Goods Near Me - Chicago, Illinois

I dropped my suit to be dry cleaned and was helped by Susan. The staff is very courteous and knowledgeable about the dry cleaning process (new suit). I picked up my suit from Susan and I could not be happier! Susan is the best! #boutiquecleanersftw read more

Had a few blouses and a suit jacket dry cleaned here...loved the very friendly staff, reasonable prices, quick service, and not to mention convenience off the Paulina stop! I'll certainly be back for alterations and future cleanings. read more

Found this cleaners coming off the Paulina brown line stop. First the inside of the place looks great and was warm and inviting. Got my jeans hemmed, work shirts dry cleaned and a jacket stitched up - great service and perfect results. Found my Nw go-to cleaners. Susan who helped me was super nice and friendly too. read more

Wonderful and friendly service! Quick turnaround, too. Greeted by name and was treated very well. Will definitely go back in the future for all of my dry cleaning needs. Thank you, Boutique Cleaners! read more

If I could give them 10 stars I would!! They have gone to them for two separate fittings- but my most recent one was for a bridesmaid dress that needed a ton of work! They were open and concise about what they needed to do and each time I went in for a fitting they worked to make sure it was what I wanted! So thankful for them. Also reasonably priced for all the work they put it! read more

Excellent, top-of-the line work--plus great customer service, easy to book appointments, in and out when you go, all of it. Will you pay a little more? Yeah. But you'll get crazy high-quality work for it. These folks know how to alter a dress. We'll be back for sure. read more

I would highly recommend Boutique Cleaners! They altered and bustled my lace wedding dress with such care and precision, and they did everything possible to ensure that I was completely happy with the end product. It fits perfectly, and the bustle is beautiful! They are also all lovely people and seem to genuinely care about their customers. They really went the extra mile and made me feel very well taken care of! read more

You can expect high quality work, great service and a pleasing atmosphere - Absolutely Awesome!

I bought a skirt for a wedding I was attending. I ordered it online and it didn't fit so I stopped in here to get it taken in. They took care of me so quick and when I came to pick it up it fit WONDERFUL! Thank you guys so much. It looks great!! I will definitely be back! read more

Before coming here and meeting Susan, I struggled to find a cleaner that was reasonable and also easy to talk to! Susan is so genuinely nice and remembered so much about me after meeting her once. I brought my wedding dress to her about 2 years after my wedding. The bottom was very dirty and there were wine stains on it. I also told her how I had got it hemmed somewhere else but that they totally messed it up. It was so easy to talk to her and she always checked in with me about what I wanted and was honest about what she thought she could do. When the dress was finished she showed it to me to make sure I approve, which I did because it was so beautiful and looked brand new! Everything was SO affordable and she even wrapped it up in a box for me free of charge! I've taken many things to her and she always goes above and beyond and is always so affordable. read more

Boutique Cleaners is the best tailor out there. I went to them in the past for minor alterations, but recently went there after another tailor completely botched alterations on a bridesmaid dress. They understood exactly how I needed the dress to look, undid the alterations from the previous tailor, and even called me to come in last minute before they sewed the dress back up to make sure it was exactly how I wanted/needed it to fit. Thank you!!! read more

Great place and amazing service!! I had my wedding dress altered here and they did an outstanding job. They listened and made great suggestions. They where also very accommodating. I will defiantly come back for future alterations read more

All around great experience! With such a short time period they were able to complete alterations and dry cleaning needed with precision and beyond fair pricing. Would highly recommend and will be going back to BC regularly! read more

Reliable and professional. Very happy with their services! The turnaround time is quick and trust them with our favorite clothing items.

We needed some clothes altered at the last minute, Boutique cleaners came through! Completed the work very quickly, most appreciated

Love this place!! They did the impossible and fixed my daughters Dama dress for a quinciañera that had to be ordered online per the parent and the bosom part was way too big and poorly done. they were able to fix it while keeping the look of the dress the same. Amazing! It's pricey but the work speaks for itself. read more

Went here for the first time to get my bedding dry cleaned - friendly customer service, quick turnaround and relatively lower pricing! Will definitely be going back again. read more

I've been coming here for just about a month and have been so pleased with the service. Susan is so warm and welcoming, and my clothes come out great. I've also had 4 pairs of pants tailored here, all of which fit well and look great. If I have any issues, Susan is great about acknowledging them and helping me out. And it's open in Saturdays, and located right off the brown line, so it's basically the most convenient option for me. I would definitely recommend giving them a try! read more

I had a terrible experience having my wedding gown altered at Boutique Cleaners. After my initial consult, I was quoted a price of $240 to $290 for the alterations that would need to be done. When I went to pick my dress up - at the EXTREMELY delayed final fitting - I was shocked to find that my final price ended being nearly $500!!! Somehow along the way, the price had doubled, and no one had thought to mention this to me. There were also several times where, despite scheduling my fittings weeks in advance, I would get a call the day-of that the dress wasn't ready and I would need to reschedule, or I would show up to find no changes made. They attempted to push my final fitting until the night before I left for my out-of-town wedding, but thank goodness I was adamant they move it a few days earlier, because of course the dress wasn't ready and two further changes needed to be made. The process was frustrating and unexpectedly incredibly expensive, especially considering what little needed to be done to my dress. I would never recommend this place for other brides, and will be taking any future alterations elsewhere. read more

I absolutely love Boutique Cleaners. Not only is their work (both cleaning and tailoring) meticulous and reasonably priced, they are all about the service. The owner Susan is super-friendly, extremely responsive and if something isn't exactly perfect and how you want it, she will make it right, no questions asked. The space is bright, pretty and they always have snacks and drinks, which is great for a hungry, post-work, I-have-to-run-a-billion-errands pick me up. You can't go wrong with them. read more