Very poor communication and follow-up. On January 18, the office submitted a VA preauthorization…read morerequest for me. It is now April and I have not received a single update or phone call from them. I had to call multiple times just to ask for a status. When I contacted the VA directly, I was told the request had already been sent back to the office due to an incorrect billing code they submitted. The office never informed me of this and continued to say they were "waiting on the VA." I also called about a cracked bridge and was told I would get a call back. Three days later, nothing. When I followed up, I was told the same thing again with no answers. Staff become dismissive and short when you ask questions, and no one takes accountability. It feels like they don't want to deal with VA patients, and the lack of communication has delayed my care for months.

Was in/out less than 45 minutes. It helps when you stay on top of your personal dental hygiene…read more That means brushing/flossing daily. X-rays were quick. My RDA Hygienist knows her skills. Dentist in:out quick. No issues today. Love how the Fluoride is whipped like a dessert. Plenty of parking. Great communication and this office uses modern technology to confirm appointments by emailing & texting.

I had a pretty complicated dental issue that my other dentists in the past didn't seem to handle…read morewell so I came here for another opinion. It's a lingering sensitivity in one of my molars after a previous filling. The first time I had it looked at another dentist office they brushed it off! Then I went to another dentist and they suggested an expensive, invasive procedure. I was starting to think I'd never get it resolved until I went to Sequoia Valley Dental Group. Dr. Kim took the time to actually listen to me. He didn't rush through the appointment or dismiss my concerns like I'd experienced before. He did a thorough examination, took some additional X-rays, and explained exactly what was happening with my tooth and why I was feeling the sensitivity. Rather than jumping straight to something drastic, Dr. Kim suggested a less invasive option to address the issue--and it worked! For the first time in months, I can eat on that side without discomfort. What I appreciated most was the transparency and the genuine care the entire team showed. Dental visits can sometimes feel transactional, but here, it felt like they truly cared about my long-term health, well-being, and really treated me like family. The entire staff was warm, attentive, and professional. The office is very clean and calm, and they took great care in making me feel safe and comfortable throughout my visit. I highly recommend Dr. Kim and his team. Sequoia Valley Dental Group definitely sets the bar high.

Invisalign! I'm in my 40s and Dr Kim recognized a teeth alignment issue from preteen brace years…read morethat might have required future implants. (He was also my second consult.) The Invisalign treatment plan and care has been great! Def recommend. My recent cleaning with Nicole was great! She's fast and personable.. Teeth felt great after (without the soreness from harsh scaling). You can definitely feel her experience as a hygienist. Office is clean and bright with modern equipment. (I hate outdated and dingy looking medical offices. The office is pretty booked far out (popular!) for routine checkups, but the appointments so far have all been on time and efficient which I appreciate.

Dr. Melara is an amazing dentist. Kind and very professional. My crown was done within an hour in…read moreoffice. I have never been to a dentist office like this, and I've lived in 6 states. The care and courtesy received here is amazing. I recommend them to everyone I know.

Dr Melara and team are terrific. I was able to get in for an appointment with them while I was…read morevisiting Visalia for a wedding. Everyone I interacted with from Dr Melara, to Valerie the manager to Rebecca the dental assistant were fantastic

Dr.Quong & Dr.Nguyen are really professional and caring drs. They take the time to make you feel…read moreat ease and explain my options up front. I also like how Dr.Quong explains every step of what he's doing to make you feel calm in the procedure. He's so knowledgeable and works very carefully but quickly. He was so fast in removing my wisdom tooth! I highly recommend them for your family's dental needs.

Dr Phillip and Dr Quin and their staff are all fantastic!…read more They do a great job of explaining dental treatment options and the costs are transparent and very up front. I had some root canals that another dentist wanted me to go to a specialist for, and Dr Phillip was able to take care of them no problem. I would give them ten stars if I could, it's a great practice and it's run by great people. Thank you!

I needed a new dentist in the area so I asked around and Sequoia Dental was recommended by a few…read morepeople. I checked some online reviews and checked to see if they were in my dental insurance network. The next thing I knew I was making an appointment. The first visit for me is always stressful with new people looking inside your mouth, however, the dentist was fantastic. She was very thorough and knowledgeable. My next stop was at the hygienist office for a very thorough and painless cleaning. I have since been back for another 6 month cleaning. I'm very pleased with Sequoia Dental Office.

Office staff are friendly and efficient. Hygenist was amazing and the Dentist was so kind and…read moreexplained everything to me. Informative, kind, and efficient, what more could you ask for?

Dr G has been my dentist since she started working in Visalia. She bought the business from my…read moreformed dentist. I was so happy to have a woman dentist. Smaller hands help. From the very beginning she was very reassuring. She explained everything that was going to happen. She'd answer all questions asked. We developed a very nice relationship. I knew I could call Dr G any time of the day with any problems or questions. Her staff is very supportive and extremely nice. They go that extra mile to make you comfortable and not nerve. I moved away for 4 years. Once I knew I was moving back to the area I made an appointment to see Dr G. Her staff and Dr G was so excited to see me as I was with them. I am so glad that I was able to come back to my dentist. This group treats and makes you feel like you're family.

Dr Grigoryan and her staff our fabulous. She treats my 92 year old mom with such love and kindness…read moreand I have always a huge fear of dentists, until Dr G. Her kind, caring and knowledgeable approach has eliminated that fear. Thank you Dr Grigoryan you are simply the best!

This establishment is open on Saturdays and they have exceptional service and offer all dental…read moreservices. I highly recommend this dental office to anyone.

I love Tulare Family Dentist! My children and I are new to the area and WOW what a score on finding…read morethem. My 3yr old, 6yr old and 13yr old are absolutely comfortable and walk in for repeat visits with a smile. I myself have had some traumatizing experiences in my past years so was very hesitant, the entire team is comforting and explain and work with you the whole way through. I finally visit the dentist regularly with a smile because I truly enjoy this office. If your searching for a long term comfortable dentist office you have finally found it

everything was good until I wanted to schedule an apt from the last one I cancelled. she told me…read moreshe didn't know what my last apt was for. then no apt she asked if I was gonna pay the $300 today and I said yeah and you know what an apt magically appeared. then she says so you know if you don't come we can't see you anymore since you missed 2 apt I said no I havent I only cancelled one the proceeds to tell me I had to apts in one day! like first you don't know what my apt is for now I had two of them? make it make sense! goes to shoes all these dentit just want your money! Hope the dentist doesn't get upset that he lost out on $300!

Very professional and competent. Reasonably priced. Dr. Lam listens to patients. Not gimicky at…read moreall. Office staff was knowledgeable, kind, and quick to point out options. Today was my first visit, and I went in knowing that I had big list of dental work to address. Dr Lam's diagnosis was the first one that I have found that matched the news my favorite dentist had given me years ago, before he relocated out of the area. While having my teeth cleaned, I noted that their hygenist was extremely gentle, tapping her tools to pinpoint and investigate every spot I wished she'd gloss over. Truly skilled. Yes, I know all hygenists tap teeth and investigate them, but her inspection was THOROUGH. I have read the awful reviews of getting crowns by Dr. Lam and can't help but be curious....so I shall be getting crowns next and will try to remember to report back. I do not usually leave reviews, but I was very impressed today and have to say that my experience matched Jenny B.'s.