My family and I decided to spontaneously come here for my birthday about a month ago. The experience was amazing, the staff were friendly, especially Josh (the manager) When we arrived he was the only one working, but he was still quick, friendly, and very welcoming. He didn't hesitate to help us, get us beverages/cocktails, food, and got us ready to bowl. The food was surprisingly pretty good! There's also a mini arcade on the left side. My family and I had a great time. Josh even made my mom and I some delicious shots to celebrate my birthday! :) My only complaint was that it was a bit hot in there. read more

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Great service. Jeanine and her team are always outstanding! Service, food and arcade are always the best.

This worker rudely attended us, then afterwards stalked us the entire time we were there. I've personally came to this Bowlero for over 7 years. Never have had an issue, always have a good time with friends and family until this absurd experience. Completely unacceptable behavior, felt almost discriminating. His work ethic should not be allowed here & left in shock. Honestly very disappointed for his actions and intentions. read more

Bowlero Buffalo Grove - Worker completly disrespected my friend group & I - Venues & Event Spaces Near Me - Buffalo Grove, Illinois

Our lane wasn't working... they rectified the situation immediately... no questions asked. Ordered food from the bar... it was really good! The bartender, who you order food and drinks from, was so helpful and attentive... he brought the food. Did laser tag... the guy working it was very personable. Everyone who works there that we came in contact with were great! read more

Maybe the worst bowling experience I've had. We had 6 ppl on 1 lane. For a single game they charged me $93. Was also told that shoes are included only to be told when paying they weren't and it was an additional $6 per person. Staff was unfriendly. read more

Terrible. I can't believe how much money I spent on this terrible experience. They have string pins witch kept malfunctioning. The numbers in our lane kept malfunction. The arcades are terrible. And then the cost for experiencing this is over the top. Not coming back. Would try a different bowlero. Edit: Numbers = Bumpers. Also would be nice to have the prices listed on a sign some where. read more

Great time!Arthur it is nice to know i am th3 b3wt of 3veryone Then some more thoughts of bought and spiti over la ova bra move over bra I hit y u if new fl.w fla f k ace that's the n2 n2 read more

I came here on a Friday night. Drink prices and bowling pricey for that day. They have an arcade room, bar and billiards. There's a ton of options to do at Bowlero. Bartender nice and friendly. It looks like they have better deals on weekdays and Sundays. Overall, enjoyable for anyone even if you're not into bowling. read more

Got to celebrate one very special person here for their birthday. The staff were kind, and very attentive. They had servers just for our party. Everything was presented very well and everything was clean. You don't feel cramped here as compared to some other bowling alleys. They have plenty of seating and a lot of drink, and food choices. Everyone who went had a great time and I think it really made the birthday girl feel special. They also offer laser tag which was a lot of fun as well! If you are looking for a fun place to go to where you know everyone will enjoy themselves this place should definitely be on your list. read more

Bowlero Buffalo Grove - Nice balls! - Venues & Event Spaces Near Me - Buffalo Grove, Illinois

Amazing , had a blast , friendly staff, great entertainment . Laser tag was fun, variety of arcade games. Definitely would come back 10/10 experience read more

Bowlero Buffalo Grove - boys night out - Venues & Event Spaces Near Me - Buffalo Grove, Illinois

It's been a while since we went bowling, and glad we did! We spent 2hrs bowling which is the perfect amount of time. Kids ordered an Oreo Milkshake, Pretzel dips, and fries. Overall, good experience! read more

Visited the arcade portion yesterday with two little girls. It was our first time there and I was coming from TN to visit. What an amazing experience! It was SO clean! I want to give a special shoutout to the GM Jose Bahena, he made our trip! What fantastic customer service!!! read more

Bowlero Buffalo Grove - Venues & Event Spaces Near Me - Buffalo Grove, Illinois

Great time with even better company! The staff was friendly and very responsive to our bowling needs and food/drink orders.

We came in to bowl and decided that we were going to get something to eat. We decided on the mozzarella bites and they were a complete letdown. There were barely any of them and they weren't even warm. For $10 it is a bit of a ripoff seeing that barely anything came with it. read more

Great birthday party place for bowling, laser tag, arcade, and food. Will be back again read more

Bowlero Buffalo Grove - #bebowled - Venues & Event Spaces Near Me - Buffalo Grove, Illinois

My family and I went here over the weekend and we showed up on a Saturday night around 4 o'clock in the afternoon. Upon arrival we were greeted by a hostess and could see that they had tape directing people to go in separate ways trying to abide by COVID-19 safety precautions. While walking up to the front desk the manager was wearing his mask on correctly however there was another staff member that was wearing their mask under their chin. We ended up playing the arcade, bowling, laser tag (we played for roughly 20 to 30 minutes my daughters laser gun and my laser gun did not function there was no staff supervision during the laser tag event and they did not clean any of the laser tag packs with sanitizer at all after we were done) to start off Saturday nights the pricing in the arcade is much higher than it is during the regular Monday through Thursday. In addition there were several hand sanitizing stations and unfortunately were empty of hand sanitizer which clearly shows a lack of cleanliness We were originally told that we needed to wear masks at all times but yet when we started to bowl we realize that nobody who is actually bowling wore a mask and nobody at the facility was enforcing the rules that they're trying to put in place. As a tip if you're going to play the arcade and are looking to actually win prizes with your kids there is a machine all the way in the back that you can easily win 80 to 100 tickets for only the cost of two tokens it's almost as if it's a hidden gem in the arcade :-) The only downfall to the machine is that it's been here for several years has a major crack in the glass and there appears to be a blood stain that has been there for as long as I can remember..... while it was a fun experience with my family I feel like cleanliness is a major issue at this establishment Despite the postings and encouragement upon walking in from the front desk staff for COVID-19 restrictions. read more

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It was just okay. Although the shoes are nice and clean the seating areas for each group were tight. It feels like everyone is on top of one another. The drinks were amazing !! The food - not so much. But I'm there to bowl and I definitely got 3-4 games in about 2 hrs. So it wasn't that bad read more

We been here 3 times this year. Big bowling place. Clean, organized, friendly and helpful employees. We plan to go back again soon.

Definitely an upgrade since the last time we were here Nicely remodeled and new games read more

Bowlero Buffalo Grove - Bowlero game of the week - Venues & Event Spaces Near Me - Buffalo Grove, Illinois

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This isn't real bowling. Pins on strings just doesn't cut it. I saw spare pickups that would be impossible with real pins.

I have not stepped inside bowling alley for years. I was surprised how nice the interior got. The lighting was very catchy. I paid and went to lane they assigned me. The group next to me told me the bumper was not working so I went to the front and asked to be moved but there were no open lanes. My kids needed the bumper but I didn't. -1 for broken bumper read more

Took our family out to celebrate husband's birthday. Can say it was the worst $250+ ever spent. Our lane malfunctioned within our first 30 minutes of playing, and took over 30 minutes to be fixed before our kids could resume playing. They could have moved us to a new lane! Drinks took 37 minutes when ordered from the bar from our lane, and were not even correct when finally brought to us. 2 men at the lane next to us began harassing our two small children and approached my husband telling him they were offended by our girls LAUGHING, and began calling me vulgar names in front of our kids! This prompted us to have to leave the establishment altogether to avoid further trouble in front of our little girls... ending and completely ruining our VERY expensive night out for my husband's birthday. We spoke with "management" twice, including as we were leaving, which was completely useless. They couldn't have cared less. Stated they can't control what other people do, and offered zero compensation or compassion for a ruined evening in their establishment. Beautiful place, but terribly overpriced and very bad service and experience overall for our family. Would never return or spend another penny here. It's a shame. read more

An exciting when you have plenty of games, bowling and laser tag and tons of food and drink and pool. read more

Bowlero Buffalo Grove - Venues & Event Spaces Near Me - Buffalo Grove, Illinois

I have been here multiple times! I always have a great time here with me n my friends. The Arcade is pretty big with over 30 games and bunch of prizes from small to big! its always good to go with a group of friends, party, and partner! read more

Bowlero Buffalo Grove - Venues & Event Spaces Near Me - Buffalo Grove, Illinois

Love it here. Staff was different friendly and welcoming. I had a great experience with bowling, laser tag, and of course the bowling. Would recommend! read more

We just had my son's 10th birthday party at Bowlero in Buffalo Grove, and we were BLOWN AWAY by the amazing experience. From the reservation and planning process to the actual party, every detail was handled with care, communication was impeccable, and most importantly the event was smooth and a TON of fun! Andrea (their event planner) was incredibly helpful- she helped us build the perfect package for the party (we did a laser tag and arcade party), answered all of my questions, and was available throughout the process. On the day of the party, Josh greeted us and showed us to our private party room. It was clean, spacious, and had EVERYTHING we needed- dishes, hand sanitizer, even sharpies for putting names on arcade cards! Giselle was our server, and she was available throughout the entire event- making sure we had everything we needed, keeping the party on schedule, and answering questions. Mike was the manager during the event, and he was around as well. Either Josh, Mike, or Giselle was available any time we needed anything, and they all checked in on us throughout the night to make sure we had everything and that things were to our liking. The event ran on the schedule they had laid out- both our laser tag rounds started right on time, food came out when it was supposed to, drink orders were taken right away upon our coming into the room. The food was yummy (we had chicken strips, cheese pizza, and fries for the kids), there was plenty of it, and it stayed warm throughout the party. There were several other little touches that just added to the wonderful experience- the ability to quickly and easily reload arcade cards (for a few kiddos who used their credits quickly), extra tickets on the birthday boy's arcade card (he was thrilled to be able to get a "big prize" that is normally out of his ticket range!), take out boxes for extra food (brought without us having to ask), and personalized thank you for having our event with them. My son declared it, "The best birthday party ever!" And one the guests said, "I want to have my tenth birthday party here!" Which is the highest praise of any party! I can't recommend Bowlero in Buffalo Grove enough for a private event- we will absolutely be having more events there in the future! read more

Bowlero Buffalo Grove - Ready for an epic laser tag battle! - Venues & Event Spaces Near Me - Buffalo Grove, Illinois

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All the lanes were booked for an event. Drove an hour for nothing. They didn't post it on their site either. Rude employees. They didn't care at all. read more

Had a great time playing laser tag. We had a blast. The food was good and wasnt overly priced. Seems like they just fixed the place up. I will be back again. read more

If you're a serious bowler, this facility is not a good choice. It's too dark inside to see the lane markers or the rotation on your ball. Bowlero is also more expensive than other bowling alleys. read more

The arcade games were so fun. Lazer tag was great, and all the workers were super nice and friendly. One worker Andrew especially went above and beyond and was very helpful! Definitely coming back! read more

Customer service from Maria for our bowling date night was 5 stars. Pretty clean and everything functioned as it should. Seemed a little pricey for a few games though. Would definitely go back. read more

Great place for entertainment. Whole family Fun, bowling and all ..................,,,,,,,,,,...,:.:::::: read more

Bowlero Buffalo Grove - #bebowled - Venues & Event Spaces Near Me - Buffalo Grove, Illinois

#bebowled. Game of the week We love the arcade!!! Cheap and good prizes !!!! Bowling is fun as well read more

Bowlero Buffalo Grove - Bowlero game of the week! #beowled - Venues & Event Spaces Near Me - Buffalo Grove, Illinois

If I could put a zero I would. half the lanes are broken and the service is beyond slow. A single beer was $9 and you have to wait 10-20 min just to get it even if it's not busy. Whats even worse is the person behind the desk took 20min to check us in and finally gave us lanes which were broken of course. To make this whole experience even better, the customer service was beyond awful. If you want to bowl, go to arlington lanes. It is much cheaper and more professional. read more

This was our first time here. We found it through an online promotion. The facility is less than 5 minutes from my home, but is definitely not well seen from the street. Perhaps better signage would benefit. Once inside, I was certainly pleasantly surprised. The facilities were extremely clean and very well kept up with. It wasn't loud or crowded. Although, we did get there a little more than an hour prior to closing. The place was still well staffed and the employees were very pleasant and patient, explaining to us how the card system worked. We had a very nice time. It was a little pricey and had it not be for the cost, I probably would have given 5 stars. read more

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they were incredibly respectful and nice to the people that okay lazer tag and make it fun to do

We really liked the Bowlero in Algonquin, so we were excited to try this one when we moved out here! Our bartender argued about the specials prices and times (which are printed on the menu), we were charged with a surprise 18% service fee for our simple meal for two, and nobody was at the prize kiosk even as a line was forming; my partner had to flag someone down! The gaming selections are also seriously lacking. We'll be sticking to Enterrium. ETA I contacted corporate, as requested below; almost a month later, I've received no response. read more

This place is awesome! The staff was incredible - almost too incredible... maybe they own it. Either way, we showed up as a birthday tribe, recent escapees from the lame ax throwing place next door. We had a really great time at Bowlero. Yummy food and great cocktails too. This is a great place for kids and adults. Next time, we'll play pool. I saw three billiards tables. read more

The nicest staff! Helped our kids win some prizes in the claw machine! Venue is clean, reliable and makes things efficient!

I would love to give this place 4 stars, as when I walked in I was surprised at how cool it was. They have a really cool lay out with bowling lanes that position large screen TVs. They have a wonderful game room area for the children, they do everything right until I visited their food and beverage bar area. Then the place falls on its face. This is a place with 200 to 300 people walking around with cash filled wallets on a Saturday night. They have a very limited food menu, which is sacrilegious when you have this many people in your venue. I tried to order a burger, and they don't have any substitutions whatsoever, not even for a choice of cheese its "take it, or leave it" as it shows the burger in a photo on the menu. These days this is a self-inflicted disaster. I ordered then the wings which weren't bad. I asked for celery, or carrots on the side, and or blue cheese dressing, I was told this is the bowling alley from the bartender, we have a very limited menu. We don't have blue cheese, we don't have celery, we don't have carrots, we don't have what 99.9% of every other establishment in the United States has with wings, we don't even have blue cheese dressing. I still order the wings because I was hungry, and I said Buffalo and they tasted OK and I said make sure you make the fries crispy. I didn't know that the fries was an additional charge. It was obvious that I thought it was part of the order. The food was decent, but again, just ranch dressing, huge fumble by this business. Then I ordered a drink and I asked, what is your lowest cost vodka and he said Titos or absolute. So I said oh Titos, give me a Tito soda lime. The bartender talked me into a double and I said well. I just want one drink. He goes well you're really gonna be saving a lot of money because double cost you a lot less than two singles. I said OK thinking there was a special price and it was cheap because the Bartender made it sound like I was saving a lot of money I said OK I guess give me a double. I had no intention going in of ordering two drinks but I thought the bartender was trying to help me save money. I then get a bill for a small order of wings some french fries no celery no carrots no other dipping sauces and one drink for $47.90. They even automatically added gratuity of 18% for "one persons bill" and I had to tell the bartender you already have your tip right, he said yeah, he acted like he was expecting me to give him more money. I was in utter shock, had a $48 bill for one drink that he talked me into getting a double for this great price, and then for wings and some french fries. This is the most expensive the most limited, the most misleading, dining experience I've had in my 59 years of my entire life. I was also asked if I wanted to close out or if I wanted to run a tab, this place is like a money making scheme, the way this bartender operated seemed extremely programmed to take every last dollar out of your pocket. I felt so awesome walking in. I couldn't wait to tell my daughter. Hey, we found a really cool place to hang out and go bowling and I'll have a beer or two. I'll do this or that. I am never walking in this establishment again, unless their prices go, way down, and the food selection is more than two items. An older gentleman next to me was with his wife also ordered wings and ask for celery and blue cheese and the bartender said, well, this is only a bowling alley so we don't have blue cheese or celery. Then the older guy said "forget it" you're not a serious food establishment, clearly. I also noticed when, waiting in Chick-fil-A drive-through line a nice picture of wings with celery, with dipping sauces advertised as the food you serve, when, in reality, you don't serve that in that fashion, and I wish I didn't leave the drive thru line for a quick snack at Bowlero due to the above details. When I left, I said, "since this is only a bowling Alley, why is your pricing so incredibly expensive". He said, z"yeah we charge a lot". I felt taken advantage of. I don't remember any time going from so happy at finding this cool place, to so disappointed in the same experience, after paying close to $50.00 for a snack sized meal and a drink. I could take my daughter to synergy in an incredible movie theater, order food for both of us, and pay less than $50.. read more