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    Pinstripes

    3.5 (658 reviews)
    Closed 11:00 am - 9:00 pm
    Updated 2 months ago

    Services - Pinstripes

    Bartending services

    Catering services

    Post-event cleaning services

    On-site management services

    Venue valet services

    Pinstripes Photos

    PINSTRIPES ATMOSPHERE

    What's the vibe?
    Classy
    Casual
    Moderate noise
    Happy hour specials

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    Recommended Reviews - Pinstripes

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    Reviews With Photos

    The bag my wife's gift was in

    To begin, I must preface this and say it is Mother's Day. The busiest day in the restaurant business. And my family comes to Pinstripes Mother's Day Brunch every year. And now... Our service was terrible. Server did not check on us, was late bringing out water and silverware. He was loud, abrasive, and inattentive. Appeared to avoid making eye contact with the table. Said words like Huh, Wha, and did not act professional at all. On at least 3 separate occasions there were no plates available at the buffet. The first time we went to the buffet, we waited so long for plates that when we returned to our table, it had been cleared. Our food, drinks, my wife's gift from our daughter...all removed from our table(see photo of the bag they returned the gift in). And the explanation given to us was we were gone over 10 minutes. Well, had there been plates at the buffet we wouldn't have been gone that long. I did share my concerns with the GM. And sadly, he didn't even say I'm Sorry. Poor customer service. Lastly the food...Many empty steam strays, bacon sitting in grease, waffles that we could not bite thru. Ran out of coffee creamer before noon! Just completely unprepared for today. In summary, I have brought my wife and daughter here every year for Mother's Day for many years. We have always loved the time here. However, Pinstripes was not prepared today. This was one of the most disappointing restaurant experiences I've ever had. The price was almost $150 for the 3 of us. I do not mind spending good money for good experiences. And I have many choices where to spend it. Sorry, but never again at Pinstripes An update to this review.... After posting this review, I received an email from Pinstripes the next day, offering their apologies and giving me a link to their website. This link did nothing to address this issue. AGAIN, I responded to them. Mother's Day was May 10, today is May 16. It has been 6 days since I contacted Pinstripes, per THEIR request. This is the only communication I have received from them (see below)... We have received your inquiry and a member from our team will be reaching out soon! Thanks, The Pinstripes Team NO WONDER they have closed most of the Pinstripes...their lack of customer service says it all.

    Cheryl T.

    This review is purely for a carry out experience. I couldn't get the order to go through on my phone, couldn't get it to process through on my laptop. Then I ended up calling which was OK enough. Note that if you have to call over the phone they do not let you set a future pickup time, it just becomes an ASAP order. We ordered a selection of flatbreads - the lobster, margherita, and the veggie. The flatbreads were not especially large and were OK. Came in a nice thick box that was easy to carry out the 3 of them. Not a lot of sauce on the margherita, but I think that's how the flatbreads are supposed to be. I was still glad that they took the gift card I had, but note that gift cards are only usable if you call in your order.

    Filet Mignon Trio
    Kayley C.

    Great spot for large parties or celebrations. We did a graduation dinner here and our family had their outdoor reception area all to ourselves. Lots of space and great service. Food was good for what it was, but wouldn't come here on the regular.

    Sherwin C.

    Went here for an Easter brunch and had a fine experience. I had previously gone to the South Barrington location for a brunch, so I already knew what to expect. That is, a nice buffet with above average presentation and a wide variety of different food options to satisfy all needs. Given the spacious layout of Pinstripes, it's pretty easy to wander around the different stations to get food without feeling too cramped. Even when the dining room was completely full, our server Sargoon was able to quickly refill drinks, clear plates, and checkup on us from time to time. Throughout the meal, there were also other staff who periodically helped to clear the plates as well, so that finished dishes weren't sitting around for too long. The food itself is fairly good for brunch food. In particular, freshly baked/griddled items such as waffles, biscuits, pizza, etc. really shined and were noticeably better than most buffets. The quality of ingredients was also quite evident in the sausage, smoked salmon, salads, fruit cups, etc. that all tasted quite fresh. The prime rib here is pretty good, though not as good as steakhouses that offer a brunch option. With that said, the entrees overall are better than most brunch places I've been too -- with items such as the pastas, grilled veggies, and brussell sprouts standing out as delicious savory items. The dessert table is quite a site to behold, though I found the actual sweets to only be okay. I've had better elsewhere, but the different options to go with the chocolate fountain definitely make for a fun experience. Overall, worth a stop if you want to enjoy a delicious brunch. This is one of the more upscale and elegant options that is great for a special occasion.

    Ravioli
    Steph G.

    I attended a special celebration at this location on a Saturday in mid October - a bar mitzvah. We were situated in the far right banquet/party room with access to the outdoor fire pit, etc. the party had 100+ kids plus adults so it was very crowded. The layout was really nice and all of the service people that we ran into were very friendly and helpful, especially the one serving food and beverages. The kids were served an appetizer buffet with cheese, curds, mini cheeseburgers, and other items for their main meal. I think they also had chicken tenders and some other items which I couldn't see clearly. The adults were served family style, which was garlic bread, ravioli, salmon, and Caesar salad. I thought the adult food overall tasted really good. And there was plenty of food for everybody at the table. My only qualm is the soft drinks, Pepsi, didn't taste like it had enough carbonation or was cold enough. Overall, we had a really good time there there's plenty of parking out front. The location was clean. The restrooms were clean. Can get very loud for an event. Kids seems to have a good time.

    Warm brownie & ice cream
    Jenny K.

    I came here on a weekday for lunch with some friends. We had a reservation and were seated promptly. This is my first time at Pinstripes - I've heard many good things about their weekend brunch which I'll have to try one day. I was surprised to see how fairly busy they were for a weekday lunch. I'm glad we made reservations. I ordered the spicy crispy chicken sandwich with parmesan fries. For dessert I got the warm brownie with ice cream. Everything was delicious and my friends and I had a great time catching up.

    Chicago-Style Baby Back Ribs with Truffle Fries
    Agnes K.

    Tuesdays is Two-Fer Tuesdays where you can buy one item and get a second same item for free. We chose the baby back ribs and substituted the parmesan fries for truffle fries. The ribs were fall of the bone and full of flavor, however we questioned if we actually received a full slab as the portion seemed small. The truffle fries were a bit over seasoned with pepper and took away from the truffle flavor. Our server was wonderful though and she made sure were had everything we needed. While we came for dinner a bit early the dinner rush hour filled up fast and kept the servers on their toes. The manager noticed we were waiting for our bill and stepped in to get us our check and processed our payment. It was nice to see management helping out!

    John M.

    Been to a few different Pinstripes locations but never this one. Met some friends on a Monday night. They have a Happy Hour in the bar Mon-Fri from 3-6 with limited small table seating. Since we're were having dinner,we sat in their Bistro area. They also have a huge outdoor patio with outdoor seating as well. It was fairly crowded mainly because of their Monday unlimited Chopped Salad and Spaghetti and Meatballs special for 12.00. Needless to say,we all took advantage of this special. My wife is Gluten Free so they made her salad and pasta gluten free with an upcharge of only 2.00. The Signature Chopped Salad is the real deal..grape tomatoes,roasted corn,kalamata olives,gorgonzola,burrata,cannelloni beans ,dates and crispy noodles. Delicious! The spaghetti was with a flavorful marinara sauce with beef meatballs. You can add a meat sauce for 2.00 extra. The food was delicious,our server Emma was fantastic and we were not rushed at all. I will definitely be back ,maybe to try their Happy Hour specials in the bar area.

    Ryan D.

    My family went to Pinstripes for brunch on Easter weekend. Brunch is served buffet style. They have a huge selection to choose from. They offer an omelette station, ham and roast beef station, waffle and donut hole station, eggs, bacon, sausage, vegetarian and breakfast pizza, and many more items to choose from. Some of my favorites were the waffles, donut holes, and biscuits and gravy. The waffles were crisp on the outside and soft on the inside. The biscuits were moist and flaky and the sausage gravy was a perfect compliment. Don't forget to visit the dessert table featuring a chocolate fountain, cookies, strawberries, rice krispies, marshmallows, and more. Since it was Easter weekend, we got to take our picture with the Easter bunny. Since it was Easter weekend the brunch buffet cost more but I didn't see anything additional on the buffet to justify the price increase. In addition to great food, you can also play bocce and bowling. I recommend Pinstripes, I'll just come on a non-holiday weekend next time.

    Don't come here...
    Eugene F.

    If I could give this place zero stars, I would. From start to finish, this was one of the worst experiences I've ever had. We arrived 15 minutes early for our scheduled bowling time, only to be told to wait. Fine, we were patient. But then 10 minutes past our scheduled time, we were finally told where to go--without a single bit of instruction on how to set up the lanes or anything else. They mentioned a waiter would come by, but it took 20 minutes for anyone to show up. And once the waiter arrived, he was almost never available. The screens at the lanes were flashy but super confusing to use, and there was no help in sight. The bathrooms? Absolutely disgusting. I wouldn't send my worst enemy in there. It's clear they haven't been cleaned properly in who knows how long. Accessibility is another glaring issue. This place has no button or automatic door for wheelchair users, which is an unacceptable oversight. If someone with mobility challenges wants to get in, they have to rely on someone else to hold the door for them. It's 2025--how does a business like this not have something as basic as this? Then it was time for us to head to the restaurant, which only made things worse. The waiter ignored us repeatedly, even though it was obvious we needed assistance. Worst service EVER. Once seated, we waited over 30 minutes for food, and when it finally arrived, no proper utensils were given. Water? Forget it. I had to physically go to the water station where the waiters were supposed to be getting water and grab it myself--three times. We noticed other tables who arrived after us got their food long before we did. When our food finally came, we asked them to slice a cake we'd brought, and instead, they brought it to us whole and never refrigerated it, despite our specific request. The waitress was completely MIA the entire time. We had to hunt her down multiple times, and eventually, we gave up. We ended up getting our own silverware, water, and anything else we needed. The staff situation is baffling. There were so many people working--especially at the front desk--but none of them seemed willing to actually help. Even during bowling, there were no waiters around, despite four employees standing around at the desk. To top it all off, multiple times during dinner, staff tried to clear our plates while we were still eating. I literally had to stop them and say, "My food isn't finished yet." But when plates were empty, they sat on the table for another 30 minutes before anyone bothered to clean them up. I provided dietary restriction information ahead of time, and even that was eventually ignored. This place has so much potential, but it's clear they either don't know how to train their staff, or they have no idea how to manage or staff the place properly. It was just a hot mess from beginning to end. I'd much rather go to a traditional bowling alley and then head somewhere decent for dinner. Avoid this place unless you want frustration, bad service, and a complete waste of time and money.

    Party rooms
    Megan R.

    We decorate here on a regular basis and we love the party rooms, the food, the staff, and the easy setup. I recommend this venue to all of our clients. Megan, North Shore Balloon Decor

    Last pitcher full of orange juice.

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    Avoid this place. Food was ok, drinks were overpriced and just not impressed. Hard to get anyone to help you at the bar.

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    Page 1 of 17

    Ask the Community - Pinstripes

    Kids eat free Sunday?

    No, here is what the site says: Enjoy a starter, entrée, dessert and beverage, all for $10. Don’t forget, Kids Eat for half-price from the Kids Menu every Sunday after 5pm with purchase of an adult entree!

    View All 2 Questions

    Review Highlights - Pinstripes

    Both David (general manager) and Jeremy (Server) were wonderful and attentive, kind and made the Easter Sunday brunch a wonderful experience.

    Mentioned in 51 reviews

    Read more highlights

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    Pinstripes - bowling - Updated May 2026

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