We visited for the first time with our 6 year old niece and nephew this summer and I was extremely…read moreimpressed with Cypress Cove. First kudos to whomever within the Woodridge town council who got this gem built. I'm so jealous, as my town's private elitist 1950s community pool (8 miles away) is insanely expensive and comes nothing close to Cypress Cove. What a great amenity for the community of Woodridge. Secondly, hats of to the staff and lifeguards working. I was extremely impressed with the professionalism and eagle eyes of the entire lifeguards crew. We went on a Sunday and arrived 10 minutes before opening. I felt the daily entrance fee was a very fair price for our five hour visit. I also was impressed with the snack shop prices and appreciated that they didn't match movie theater or baseball stadium pricing at all. How lovely that they have kept prices low and not inflated. My biggest concern was cleanliness, and I was super impressed with how well maintained the park is, and the crystal clear pool water was absent any disturbing "odors" that occur at some water parks. I also appreciated that food was only allowed near the snack shops and not allowed into the pool deck areas. The drippings of ice cream cones, wasps and bees chasing sugary drinks, and hot dog mustard stains were absent. The landscaping, amenities layout, and thoughtfulness of the entire park was wonderful. I'll definitely visit again!

I'm not a Karen, but today I was forced to be. Today, me and my church group went to get some food…read moreduring the adult swim. A good time to have a snack break. I ordered 3 things. A pizza, a smoothie, and a frozen strawberry lemonade. Classic mistake. I just get my pizza, and I go, "Huh, maybe it's just busy." I couldn't be more wrong. I stand there, for 20 more minutes. At this point, I'm a little confused. I start seeing the people behind me get their food and walk away. BEFORE I GOT MY SMOOTHIE AND LEMONADE. My church friends at this point had gotten their food already and finished eating, and i'm still waiting. I decided to ask the lady about it. She nods, and I assume she is grabbing my drinks. She brings back a pretzel. I ask one more time, just to be sure she heard me. She has the AUDACITY to come back and ask me what I ordered. AND ROLLS HER EYES WHEN I TOLD HER I GOT A STRAWBERRY SMOOTHIE AND A STRAWBERRY LEMONADE. Eventually, 10 minutes later, she gives me my strawberry smoothie. But the strawberry lemonade is nowhere to be seen. Ten more minutes later, she comes back with a NORMAL lemonade. I ask anyone if they ordered this, they all say no. So I assume the lady messed up my order and gave me a normal lemonade. At this point, I'm tired and want to get back to my church friends. So, I take the lemonade and walk away, enraged with my experience.

This pool is horrendous, the locker rooms are dirty (as well as the pool) very crowded with…read morechildren from day care, loud obnoxious raunchy explicit rap music being play on the speakers! and on top of that it is break the bank expensive!! the Forest Park aqautic center is a much better bet, it is far more clean quiet and cheap

I love this park. 2 different playgrounds that my son can play in. Very clean and people are always…read morefriendly there. Location is perfect for us also

My 3 children took swim lessons…read more Pros: the teachers and staff are all very nice and relate to kids well. They have a nice area where the kids can play/relax after class for a few minutes. They use the whole lane of the pool to teach which maximizes swim time. The teachers sometimes have them "group swim" instead of ONLY individual swim which maximizes swim time. They also are very prompt with starting and ending on time. Cons: the teachers they have are not consistent, and so they don't know your child's swim level, and the skills worked on that week is random (whatever the teacher wants to do), so there is a lack on consistency. I also wish there was an option for parents to sit inside the pool area instead of only the option to sit outside of the glass. Overall, I would go for another lesson, but wish for more consistency in skills learned each week.

Been taking my daughter to swim classes here for a couple of years. We were excited to graduate…read morefrom the baby classes, which is 30 minutes of just getting the kids used to being in water and most of the instructors we had did not seem too engaged in the class. Once we got to the 3-5 classes, the instructors were great and my kids loved it. However, we had 2 weeks in a row where, first, my 3-year-old fell in the water and was picked up by another instructor who was walking around the pool. Then the next week, during the last 5 minutes of "play time," my 4-year-old slipped off the wall and was fully submerged and flailing in the water. The teacher (who is great) was with another child. I don't know how long my daughter was under water (it felt like forever), but it was long enough for all five parents watching to bang repeatedly on the class and yell for someone's attention, since the door to the pool is locked and we couldn't get in. Finally, an instructor walking around the pool noticed and grabbed my daughter. During both incidents, the "lifeguard" did not notice either girl and made no move to help either time. After the second incident, we removed my daughter's from the class. I spoke with the manager, Jackie, who was great, discussed how there is no way that should be happening, and offered a full refund. Then she had the supervisor, Marty, call me. He made the situation much worse by repeatedly discussing how young children don't listen by the pool and it causes unsafe situations. I agreed with him, acknowledging that my 3-year-old fell in due to not listening. But my 4-year-old is very nervous by the water and tends to be a very good listener. Despite mentioning this, Marty again discussed how children don't listen and cause an unsafe situation by continually jumping in the pool on the own. Even if my daughter was not listening, there should be no reason a child is fully submerged under the water with no one (especially the lifeguard) noticing until parents finally get their attention by banging on windows and yelling. Marty made the whole experience worse by his attempts to explain why the situation occurred and helped me feel more confident in my decision to transfer the girls to the new Foss swim school (which is also much bigger and cleaner).