I had been a Tucker Bicycles customer for just over a year. And despite the few opportunities I had…read moreto take my bike there, my overall experience has been quite pleasant and the service/price ratio is quite decent. However, a month ago I went again to look for a general quote for the maintenance of a bicycle. This appointment lasts almost two weeks. And when Mr. Tucker calls me to tell me the total amount, I asked him not to do any repairs, since it did not make sense for me to make such an investment for a bycicle that I did not even expect to keep, (even I told him that I wanted to buy a GT and I asked if he had any and he said no). Apparently not agreeing to these repairs, Mr. Tucker did not like, since after that his treatment to me changed drastically , being particularly rude when I went to get the bike. I decided don't care about it and a week later, after buying a GT at Dickies, I decided to take it to him for a tune up, trusting his work to get it set up. From the outset he tells me that I have to leave the bike again for two weeks (a time that seemed exaggerated to me due to the work to be done) but I agreed without any problem. Exactly 11 days after I drop off my bike, I decide to bring my girlfriend's bike to them for a simple chain adjustment with the intention of having it ready when the other bike is ready. To my surprise, my previous bike was ready, but with the particularity that the rear wheel had been changed. When I ask how that was possible my bike it's completely NEW, Mr. Tucker tells me that the tire had a hole in it. My surprised reaction at not understanding how it was possible, the bike was new, I hadn't used it even once. Also, since it was possible that they had not called or sent me a message before changing the tire, Mr. Tucker told me that he had called me days before, which was a lie and I even showed him that I had no call for them. So, let's see, how is it possible that there is no record or check list of the good and/or bad things when a bicycle enters your workshop? Second, how come repairs are made without prior authorization! To me the only motive or reason why he did it was because of his displeasure when I didn't agree to have the bike he had taken a month earlier repaired. He was quite unprofessional in the way he handled the whole situation and disrespectful to a customer. Obviously I will not return there and I will make sure that no one I know does.

This is an amazing bike shop! Holt and Josh are awesome, they're personal and very knowledgeable,…read moreand their service is professional and top notch. They were able to answer any question we had, and we had tons of them! :-) It was a pleasure working with them. They helped us build two custom-made bikes from US-made parts. Couldn't have been happier! We're very excited to get our new babies. :-)

I bought my nephew and I both used bikes this summer so we could take them out. He is only here a…read morecouple months a year so I didn't want to spend hundreds. My nephews bike needed a new tube and a little work so we took it to ZenCog on a Saturday morning. They gave a fair estimate for the work and told us it would be done in a couple hours. Sure enough, it was done a couple hours later at the price quoted. To top off the great experience? They have the sweetest dog inside. She is absolutely adorable and a great little mascot! I will be back for any of my future bike needs!

Very friendly, very helpful, able to answer and fix any bicycle related problems I've brought there…read moreway. They also are really helpful to the community so they deserve extra love for that reason outside of being a great shop!

Great selection of clothes and accessories and the sales staff is super friendly. Prices are…read morecompetitive.

Cute shop with friendly staff, higher end outdoor gear, but they're literally always closed. I…read moredon't know how many times I've driven 25 miles to come here and they have been closed. I want to support mom n pop but the inconvenience makes me want to just shop online.

Store hrs are from 10am-8pm. It's after 10am and doors are not open. There's an employee waiting…read moreoutside for store manager to open store. Ridiculous!!!!!!

If you like the military and your wanting some cool stuff this is THE PLACE from civil war officers…read morehats to ww2 bayonets They have it all. The staff were super helpful and helped me because trust me I'm hard to get to buy and they were patient and kind! If your bored and have nothing to do go here trust me it's worth it

Needed a boonie hat for working outside here in state. Half the price of Academy store and more…read morequality as well. Thanks Joe and Nita! Offers cash discount on purchases.