On Saturday, May 30, 2026, I purchased the Ultimate Pass for my granddaughter, but unfortunately,…read moreas soon as we went to the attractions she was most excited about, they were closed. When I asked an employee for assistance, he explained that he had to clean the bathrooms and directed me to two other employees. When I approached them, they pointed me back to him and said he would need to help me. It was frustrating trying to get a clear answer. I eventually went to the front desk to explain the situation, but they seemed just as unsure about what was going on. It appeared that the location was severely understaffed, especially considering how crowded it was. The facility was packed, and there didn't seem to be much supervision. Children were running wild, and some were even jumping and playing while carrying drinks, which raised safety concerns. They eventually opened the areas she wanted to play in, but dealing with her distress was a little much and it could've been avoided. Management needs to step up staffing and oversight, especially during busy times. The experience was disappointing, particularly after paying for the Ultimate Pass.

We were invited to a birthday party here and the kids truly enjoyed several hours of play time and…read moregood pizza ! Staff seemed like local high school kids but they were all very friendly and helpful with the party area. Located inside the Lakeland mall, the only entrance is from outside near the movie theatre. The place is huge so air tags were a must of our group of under 7 year olds and I didn't see a check out system for safety . They have several band options for play time and extra things like aerial play , rock climbing and laser tag. They do allow you to upgrade your wristband if need be and have seasonal passes available. The kids have a blast but I didn't like that there seem to be no security or safety protocol to ensure no runaway kiddos. That's my only con as a parent to a young child. I was in full momma security mode to ensure my little one didn't get lost !

Great place to live. Alot of things to do, such as golfing, swimming, biking, dances, exercise…read moreclasses, sewing, quilting, potlucks, card play, community services, poker runs, Holiday parties, coffee hour, bus trips,, group cruises, horseshoes, shuffleboard, pickle ball, tennis, and Bingo! You can be as active as you want to be!

My mom loves this community! The course is well kept and fun to play. There is a pickleball court…read moreand swimming pool. The Club House/Pub is so reasonably priced and tasty. We love visiting as it is just close enough to Orlando and all the attractions we can visit grammie and stay with her. The people are super friendly and supportive. It is truly a community. She made friends so quickly. Highly recommend for anyone looking to move south from the cold and enjoy their retirement.

My family and I were here for a two-day event at the conference center. The facility is large,…read moreclean, and kept in great condition! There is spectator seating on the second floor for observing the first floor's activity, but we noticed a lot of people bringing in their own camp chairs for comfort. The first floor also had stands for seating, but we spent most of our time on the second floor. Definitely a great convention space!

This was the first park in the central Florida area that actually made me feel like I was on a real…read morehike! From the outer appearance, driving into the park, it looks like a typical Florida, flat-surface park. However, once you enter the trails, it's very 'hilly', has extremely challenging bike ramps, fishing areas, views, and be prepared to sweat if you're walking through the biking area/ trails. I'm looking forward to the challenge again and returning to the park for a hike.

Finally had the opportunity to ride the famous Carter Rd. Trails! These are some of the most unique…read moreand epic trails in Florida. The terrain is magical and the trail crews have really used every inch of this place as creatively as one can. The riding is super technical and really fun. Can't wait to come back.

Came to check if they had a part for my boat. Excellent customer service. Employee took me right to…read morewhere the item was and recommended other items.

Just awful. Stopped by today to find a sign on the door…read moresaying CLOSED FOR LUNCH BREAK- When I looked inside there was multiple people walking around the store (employees) - I get it... everyone needs a lunch break, but you're telling me the entire staff has to go to lunch at the same time?? Their "lunch break" shut down is not listed anywhere other than when you show up and find the doors locked. As I sat in the parking lot waiting to see if this was actually a joke, I watched four other confused customers walk up and pull on the door just as baffled as I was and showing the same disappointment in their faces and body language. I finally decided to take my business elsewhere. Too bad for you WM - I had planned to spend hundreds of dollars on specific items that I needed for a project to be completed today... not to mention the losses you took from the other four people I saw walk away. No wonder I heard this is a struggling business. They don't give a crap about customer service or their customers. Just poor.

It is a bit more expensive for the actual quality. However maybe I'm still stuck in the old Chuck…read moreE. Cheese of the 90s nostalgia. Some of the games were broken, the pricing on Icecream was mislabeled, and the trampolines were roped off but when asked they said "as long as you have the socks and band it's fine to bypass" - however there was no attendant to monitor who has the band and who doesn't - so there's that. The food was decent, not sure how the salad bar worked as it was not explained. Overall it was an experience but definitely a one and done for our family. The kids were begging to experience Chuck E. Cheese based on commercials they saw.

Nice place, went here with my dad and brother and we spent 60 minutes playing games, the 2.0…read moreremodel is very good! and the ambient dark lighting makes this place very comfy, as far as my experience was, the staff was nice. Id recommend this place for arcade games where you gamble away.

The new location is INSANE!! They went all out in this…read morebigger area! Bro just drop everything and go now!! It has a freaking Rock climbing wall that extends beyond the roof into a solarium. Batting cages, 4D goof ranges and a huge open field with a running track, basketball area and soccer. Im not too sure hut you can use it as your running field as a workout. I did noticed they have Healthy sport classes like yoga and cardio. This is like if i died and my heaven is this but its missing the bbq area. Cooking is a mayor part of sports. Ain't doing non of these fun things on an empty stomach lol they got fishing why not grilling? Add some test grill outside n give some smoking classes? Lol So the decorations? They are freaking cool! They got mannequins all over, giant baseball gloves that are chairs, they used stadium seats cut down to a smaller sizes that are funny n awkward to sit on them while u try shoes. The display on the field sport shoes area is mind blowing beautiful. I want the same thing but wine bottles and cute shoes lol Price wise is similar. They carry pro sport stuff that will dent the bank and also affordable weekend sport gear. No joke though, since they are so far away from any restaurant. They need to allow a hotdog cart or a cool aport pub n grill to operate nearby or inside like how bass pro does it. They will make good bank. Adding a change room n shower would bring it to the next level! I don't think anybody wants to sweat n then be wet all day at the mall. I will be coming back more often check out the fishing n camping areas. I didn't planned ahead, came with just a cane. Need my walker so i don't black out. But the many seating areas were a god send.

Went shopping for a pair of sweats to wear during an early…read morecold snap. Place is huge and has a large variety of athletic wear and gear. They have an indoor climbing wall and batting cage. There is a large fenced in outdoor field with a running track around it. They have classes and sporting experiences you can sign up for As for sporting gear, if you cannot find it here, it may not exist. The same concerning sports wear. They rebuilt the area of the former Sears location. This store is much larger than other older locations. There is plenty of parking.

This is not open!!! The walkway is closed off!!' Only picnic tables available. And they were…read moreworking in the bathrooms that left a chemical smell for the whole area Lots of parking at the top

This park was the site of a 460 acre open-pit phosphate mine until the early 1980s. The land was…read moredonated to the Polk County Parks and recreation Division in 1984. The park borders the Peace River floodplain. This park is south of Kissingen Spring, which was once one of Florida's major springs pumping more than 20 million gallons a day. It stopped flowing in 1950 as a result of the flow of the Peace River dropping due to the increase of phosphate mining in the area from mines like this one. The park has a peaceful one mile elevated boardwalk that winds through the shady floodplain forest out to the Peace River. Along the way interpretive signs give background information on the 1,800-square-mile Peace River basin. There is an additional 7.5 miles of multi use trails for hiking and horseback riding through wetlands and scrub in the reclaimed mine lands to the west. The parking lot is at the top of the hill and there is a restroom and picnic pavilion in the park. The park is known as a great place to bird watch. Birds that have been sighted here include limpkins, winter ducks, green-winged and blue-winged teal, hooded merganser, gray catbird, blue-headed vireo, American white pelican, and eastern meadowlark. Raptors that have been recorded here are the Red-tailed Hawk, Northern Harrier, Sharp-shinned Hawk and Swallow-tailed Kite. More than 25 wood-warblers have been found in the park like the Louisiana Waterthrush and the Chestnut-sided Warbler. Peace river Mosaic Park is open 7 AM to dusk. Admission is free. This is a great place to get your steps in and take in the natural beauty of Polk County.