I visited on the evening of 03/17/2026 with my wife. The store was fairly quiet at the time. The…read morefirst employee we encountered, the greeter, welcomed us with a great smile and set a positive tone. In the footwear department, the associate was also very helpful and quickly assisted me with getting the correct boot size and box. Unfortunately, our experience changed at checkout. The cashier, an older woman, had a noticeably different attitude. I won't go into every detail, but her tone came across as sarcastic and unwelcoming. Despite being polite and respectful throughout the interaction, it felt like she wanted to rush us out. My wife and I both left feeling uncomfortable, and we couldn't help but feel that the treatment may have been influenced by our ethnicity. That's not something I take lightly, but the difference in behavior was hard to ignore. I'm sharing this feedback for management because the front-end experience matters just as much as the rest of the store. I hope more attention is given to how customers are treated at checkout so others don't leave feeling the same way we did.

The shooting range upstairs isn't available. (Token machine "out of order" so no way to buy tokens…read moreto shoot). Food court has disappeared. Small general store feels like it has the heater on. And the smell of candied nuts is no more. Even the upstairs escalator blocked off. You can still take the elevator up, though. The home decor section that used to be on the west wing of the upstairs is closed off and no longer accessible to the public. Bass Pro ruined this Cabela's location. Two stars for the friendly staff who rang us up, directed us towards the bathroom, and offered to help in the camping section. Other than that, this place is not the happy place it used to be. Even the fish in the tank seem sadder.

Worst experience at a store, I should have looked at the reviews on yelp prior. The customer…read moreservice was trash, the employee rung a shirt up for a higher price. When asked after purchase, by looking at my receipt and noticing. The employee got defensive and started reflecting it on me saying I was making him feel like he had to start projecting his voice louder. The employee kept lying wasting my time over a return. I ended up staying there for 30 mins for $5. They had the shirt marked for $40 and rung it up for $45. I'm not broke but I do appreciate good customer service and value. Just sports lost my business.

The absolute worst customer service. I purchased a Christmas ornament for a gift that was supposed…read moreto light up. Unfortunately, it would not turn on. When I returned to the store the guys working were completely confused. They had no clue and asked what I wanted them to do. I responded that I just wanted to exchange it for one that worked. They said no, nothing we can do. It should be illegal to sell a defective product and not make it right. They didn't hesitate to take my money.

Hey Yelp Friends! I was in town for the Easter weekend. I…read moreforgot to bring my shoes for pickle ball. I love Big 5! They did not disappoint. I always have such great luck with service and selection. And... prices!!! This trip was no different except my salesman. He was awesome! He was a bit camera shy, but oh so helpful and sweet. Anyways, I walked in asked for the best selection for the court in my size and he showed me the shoes. I was browsing the sale table. I always find something and yes! I found the same shoe in my size on the clearance table with an additional 20% off because they were returned. They were clean and the bottoms were mildly used. I also found a reduced price sandal for $10 brand new in my size. Score! I ended up wearing them all day. Played pickle ball, had a blast, and my feet were comfortable. I will always go to Big 5!!! They are friendly, knowledgeable, helpful and not pushy, and they have the best prices!! Always checkout the sale table. Check it out for kids and adults.

I have been to this location twice. Both times were good experience. On one of the visits an item I…read morewanted to purchase was missed marked. The store honored the lower price without a problem. Big 5 is smaller than Dick's Sporting Goods. They still manage to carry a decent selection of sporting goods, camping gear, and other gifts. Sporting goods includes fishing. Prices are all over the place. There are usually sales going on. Both times I ended up purchasing shoes. The "super saver" price coupled with the coupon I printed from their website was a fantastic deal. Many items that are found in store are not listed on their website. I was looking for a skateboard for my son. The website only indicated one option. In store there were more than a dozen different boards. Same went for skate shoes. Only one was shown on the website, but there were several pairs to chose from in store.

I liked this visit because the staff was attentive, the fitting room gentleman actually helped me…read morefind options. I like the quality of their clothing- and the yoga offerings are much better than they were a few years ago.

Well what a surprise!! I probably shouldn't have gone in here, but when you go on a holiday…read moreweekend, you're bound to score some good deals. I did just that, too! I've been on a low-key mission to find more of the Motivas. I scanned the back clearance section and almost gave up, but I was determined to find at least 1 pair. Just as I was about to give up, I spotted them!! YASSSSS!! The last pair of size 8 in the vintage green color. It's more of an army green to me, but whatevs. I normally wear a size 9 in this brand since I like extra wiggle room in the toe box. However, when a friend convinced me to get a size 8 from the Tucson outlet store, I went with it. 8 is my natural shoe size, but it fluctuates with different brands. Nike is also very narrow imo, and my flatter than flat feet appreciate the extra room that a size 9 offers. The Air Zoom Pegasus that I found was a bonus. I wasn't looking for it, nor do I need to add to my ever-growing shoe collection, but hey, when you can grab 2 pairs of Nikes at under $100, I'd call that WINNING!! DO NOT SLEEP on these outlet stores, mannnn!! The clearance prices were an additional 30% off, so yeah, you really can't pass that up. Service was okay. These guys are busy, but I managed to ask an employee if they had any more sizes. He was polite and said usually whatever is out in the clearance section is IT. I walked to the registers so fast because there was no way I was leaving these shoes for someone else to buy. Not under my watch, lol. I need to stay away from here, but for now, I'm good to go!!

Great selection and prices here at the Under Armour Factory House. I have come to love this brand,…read moreas it performs well and their items are stylish. I like that this store is located in an outlet mall which means you get great savings! The service was friendly and the store is big. They have everything from accessories to shoes, women's apparel to men's and kids. They always have some kind of sale promo going on and they are a steal if you go at the right time. I didn't buy any shoes but they had some that were already marked down, with an additional 50% off!! If I had seen a pair I liked, no doubt it would have been mine! I'll come back again for sure at some point. For now, I'll enjoy the pack of socks that I bought. They're super comfy and supportive, and of course it was on sale!

We stopped in for Steph Curry's- we were able to order online and see all their stock! Thank you…read moreChristian and Tyler - they were so helpful and kind. they made my nephews first experience buying new shoes amazing!

Second time doing business at this location. Last time I purchased a rifle, and had decent service…read more This time I'm just picking up an online order of a few magazines. As I walk around the corner, a gentleman pushing a broom welcomed me and asked if he could help. I think he must have been a manager because he was advising the young man behind the customer service counter on his schedule. Another young man went and grabbed my order, and I was out the door fast. I'm certainly no regular here, but I've been very happy with this store.

I called the store regarding a specific Glock magazine. They advised they had two in stock. I drove…read more30 minutes to the store. They did not have any in stock. The person who tried to help me stated I messed up in speaking with a woman about firearms. I can see now why this stores ratings are so low. I will never return to this store. What an embarrassment to a company's reputation.

This is the 2nd time I come and they are always closed before closing time I arrive 12min before…read moreclosing time and they are closed if they are gonna closed early might as well fix the times... it's really annoying

The previous store manager understood the meaning of customer service and appreciation…read more These days, I just go there for the sales, and I ignore the rude behavior. It seems the staff are always depressed, so I make a point to complement them and try to get them to smile.

Lululemon Outlet....say no more. Great prices on every item. Typically 40% to 50% at least off…read moreevery item. There are alway as special sales. The store is 95% women clothing which is okay with me because we were there shopping for the wife. The staff is pretty cool, they will scan clothes and search the store to help you find your size. Great place to grab the latest looks and a good price.

Great store and amazing deals. Customer service was so great, all employees were kind and wonderfulread more

Great sale options as well as newly released items. Staff was nice and friendly. They also had…read moredonuts and beverages while we shopped!

I was happy to see a sports store that carries more AZ teams than any other. It's well organized…read moreand had good customer service. Would be nice to have more jerseys but will be going back to get my Cardinals & Suns fans some gear.

Great selection of AZ teams. Would be even better with more Arizona Wildcat gear! It appeared…read morethat the sales associates needed either manager approval for a return or needed more training to easily complete the simple return I made; I had the tags on the merchandise and the receipt. Not a big deal! Will shop at this store again!