Relatively quick appointment and the technician knew his business…read more Polite, prompt, and professional.

This is the 2 nd time in a month period I have had to get something repaired. This time was our…read moredishwasher. I called and was gotten the next day. I was told between 1and 3pm. They were going to be later and they let us know. The technician (Ethan) was professional and had a wonderful personality. I definitely would recommend this company for any of your appliance needs.

Amazing Service from Barry at TIS Appliance Repair!…read more I can't say enough great things about Barry from TIS Appliance Repair! I've had the honor of working with him on multiple occasions when he came to repair appliances, and each time, he has been extremely kind, professional, and pleasant to work with. Most recently, while Barry was repairing my stove, I experienced an unexpected water break in my bathroom--a pipe burst, and water was pouring everywhere. I had no idea how to turn it off, but Barry jumped into action without hesitation. He quickly helped shut off the water, preventing further damage, and even assisted me in calling the emergency rental number to get additional help. His quick thinking and willingness to go above and beyond made a huge difference in what could have been a very stressful situation. This is the second time I've interacted with Barry, and both experiences have been exceptional. TIS is lucky to have someone like him on their team--his kindness, professionalism, and dedication to helping others are truly outstanding. Barry definitely deserves a holiday bonus (and maybe even a raise!) for being such an asset to the company. Thank you, Barry, for your amazing service--you're awesome! Great job, TIS, for having such incredible staff! - Pamela

I had a washing machine that wasn't draining. Signed up for an appointment next day…read more Denny came out and had my washer apart in no time. He told me that there were two possibilities for the problem, a cheap option and a more expensive one. I liked how he recommended that we try the cheap option and see if it worked first. That's the way I prefer to do business. So far, the washer has been draining without issue. I'm out a $39.99 service fee. I think it was well worth the price. Denny explained that if the washer required more drastic repairs, they waive the service fee. In the end, these guys seem like honest, knowledgeable repair technicians. I would definitely recommend and use again.

We thought awhile before posting this review but feel that it's important for people to know what…read morethey're getting into. We own a five-year-old LG refrigerator that is making a noise like a playing card in a bike spoke. The repair person, Kevin, immediately began telling us upon his arrival that our $4,300 refrigerator was 'nothing but junk.' He heard the sound, although it was quieter that day, and I also played two recordings of the sound for him. HE STATED A FEW TIMES that he had no idea what the problem would be. First red flag. He then told us that he DOESN'T WORK WITH REFRIGERANT and that he is not licensed to do so, in the event that the problem was refrigerant related. That was the next big red flag. He pulled out the frig and took off the top panel to listen further. He put a magnet in a couple places to turn off the interior lights to listen again. Then he began to scroll on his tablet TO LOOK UP ARTICLES ONLINE for what the problem might be. That was another red flag. He put the back panel back on, scrolled further, and then took the back panel back off and reset the refrigerator digitally. He replaced the back panel again and then told us to listen to see if the noise went away when we opened the freezer drawer. He wasn't in our home more than 15 minutes, had no idea what the problem was, and left us with the advice to just keep listening for the noise and TO CONSIDER BUYING ANOTHER REFRIGERATOR. He did no actual diagnostic work, didn't remove the lower back panel to get inside and listen closer, and had no advice for how to constructively proceed to reach a solution. HE THEN CHARGED US $97.50 FOR THE VISIT, a visit with no real expertise demonstrated on his part. To add to the problem, he scratched the handle of our black stainless-steel refrigerator, a scratch that is very visible. In full disclosure, we did not contact the company about the scratch because we know they will do nothing to compensate for it. We felt that he decided at the beginning when he saw our refrigerator was a high-end LG that he wasn't going to get involved with it. He should have just excused himself at that point and not charged us for the visit. Our advice would be to pass this company by, and if you decide to call them, ask for your repair person NOT to be Kevin.

Just had some work done by Appliance Service Of Lexington Inc at one of my rental units…read more The worker, Kevin Glass, was extremely unprofessional. Kevin completed the job and left without communicating with me about what he had done. Would not recommend working with him.

Chester was amazing! He diagnosed and fixed the problem with our washer so quickly! He was so…read moreefficient!

They fixed my dryer in record time and a very reasonable price. This man in awesome, really. If you…read moreneed any appliance repair and you don't call A & B you are making one BIG mistake. C. Snyder

We bought a new refrigerator from Ciera. She was great. We had questions about the unit we were…read morelooking at and she brought their technician in to answer them and he did great. Their delivery team was also great. We bought a great refrigerator for a super price, got all our questions answered and got it delivered and installed with no problems. We highly recommend Appliance Pro and their entire sales, service and delivery team.

Great selection of new and scratch and dents. I purchased a scratch and dent machine, but it had…read moreissues. Appliance Pro has top notch customer service and support. They offered me a couple of options and I chose the best one for me. The entire transaction when as smoothly as possible. Delivery and setup is fast and very reasonable. Prices are as good as you will get anywhere...they may be a bit better. I highly recommend and I will definitely be buying from Appliance Pro again.

My washer and dryer both went south and they totally answered the call. Very polite and…read moreknowledgeable repair business. AMA is the right service company if you need appliance repair.

Great job repairing my dryer. Showed up on time; solid diagnosis; ordered parts which came quickly;…read moredid install and cleaned dryer interior; cleaned up all the debris and dryer works great. Fair prices and very polite & friendly technician. Would not hesitate to use him again.

shopped there a couple of times and they do a great job of sharpening my chainsaw blade. picked up…read morethe chain 2 days ago and accidentally dropped a $50 bill on the floor. They went through phone records to find me to get my $ back to me. HONEST!

They are nice and helpful towards customers. Always a pleasure going in there. got a new trimmer…read moreand love it.

HB's A-Z was very responsive and was very professional and knowledgeable about my ice maker on my…read morerefrigerator. I appreciate the excellent work he did at a reasonable price.

Great experience. Homer stays there till the job is done right. Very pleased with the service which…read morehe provides.