I am writing to formally document my experience at your location today and to bring it to the…read moreattention of the owner. I visited your store to return three unused items in exchange for the correct ones. The items were in their original condition and there was no valid reason to refuse the return. Nevertheless, your staff declined and required me to purchase what I needed outright, an unnecessary expense that should never have occurred. Additionally, the conduct of your counter staff was unacceptable. Rather than assisting me, they laughed among themselves and directed a rude comment toward me, a paying customer. I responded calmly. I always do. I am not angry. I am precise. And I will not be returning to that location. These individuals obviously hate themselves and their jobs, get better staff. AŚhe!

I've been coming here for business / personal shipping boxes for years. They always have any box /…read morepackaging I need. Great service every time from all the workers, and especially Gina! Above 5 stars!

Great selection and great customer service! They helped load my car and they give you a refund on…read moreunused boxes

I won almost 40 statues from an auction site, who chose to use The Box Stop Reseda Store to ship…read morethese fragile items. Four boxes later, I receive EXACTLY HALF of my statues broken and/or in pieces. 50%? Unless they were in their original box, they were wrapped with bubble-wrap and expected to make the journey. They did not. I was told that the refund process would take about 5 weeks, and today I am on 2 MONTHS. Paid for this sad experience with a credit card, and look forward to getting back every penny I spent. Then I can throw out the trash I have been hanging onto. See pics below.... DISASTER from the beginning....

They have every size box you could need along with all the supplies. They have a rewards program so…read moreyou can also earn discounts towards future purchases. The staff is incredibly helpful.

Everyone's super helpful and they carry just about any box size you need. The prices are good.read more

Greta is the bomb.com! We walked in not knowing what to do. She asked all the right questions which…read moremade the transaction easy peasy and no stress. I highly recommend this office! THANK YOU Greta!

10/10 - Exceptional Service! I had an item that needed to be…read moreshipped, but none of the standard box sizes would fit it. That didn't stop the team at Glendale Shipping Center. they went above and beyond and custom-built a box for me using two separate boxes. The care, creativity, and can-do attitude they showed were impressive. Great customer service and problem-solving. Highly recommend!

I had to mail a graduation gift and a wedding gift. Trent was very helpful at the front counter. He…read morehelped me send these economically and expediently. He had a very friendly attitude and was very helpful. When I some things off, I will definitely go back to this place.

Very friendly staff. Quick and easy service. Clean space. Got the job done. Will return whenever I…read morehave any type of business like this to handle!

My unit was broken into twice. Seemed like an inside job.The people behind the counter are usually…read moreunhelpful

My move date was changed from Tues 3/24 to Sunday 3/22, due the availability of the movers. I…read morerealized this at 12:35pm on Sun 3/22/26. In a panic, I called the 30961 Agoura Rd, Westlake Village office. She said I had to show up in person to change the date and that she was leaving in 20 min. I live 1 hr away. She said I could go to any Public Storage facility with an open office. I went to the Public Storage at 6467 Foothill Blvd, Tujunga, CA 92042. I was super stressed out and panicked, and explained my situation to RAFAEL, WHO WAS SOOOO WONDERFUL. He calmly smiled, and reassured me that the move-in date could be adjusted. Within minutes, my potentially disastrous situation was resolved. I really appreciate how RAFAEL very efficiently (a few minutes !) solved my dilemma with such a CALM, REASSURING, AND PROFESSIONAL manner!

Friendly, helpful owner, great support shipping, and you can even buy a lottery ticket while you're…read morethere.

If you don't know about this place and you ship or mail stuff, you definitely should!…read moreI have been going here for a few months now and Brian helps me and he is amazing. Since trying to get my citizenship for Italy, he has made shipping, mailing and notarizing so much easier because he helps guide you and knows exactly what needs to be done in a quick professional fashion. Strongly recommend you to check this place out, especially if you don't want the chaos of UPS or the post office.

I recently hired this company to pack equipment I purchased at auction, and the entire experience…read morewas excellent. Elin handled the administrative side and coordinated all logistics clearly and efficiently. Communication was prompt, organized, and straightforward from start to finish. Louie met me on site for pickup and managed the loading process. He coordinated the team, ensured precision equipment was packed properly, and oversaw secure placement in my truck. Everything was handled carefully and professionally. There were no delays and no issues. If you need a reliable shipper or rigger, I strongly recommend using this team.

Absolutely fricking awesome!!! Sent a 150 YO antique clock across country to CA and fully intact…read more 100% support these gentlemen!!!

Will never take packages to this place again. Took a prepaid usps package to Ship District only to…read morehave it not get shipped. Tried tracking it and there has been zero movement. The guy that helped me just told me to put the package behind me on the shelf, which I thought was weird because it didn't feel safe to just leave it there. Someone could just come in and steal it, which I won't be surprised if that was the case and now it's just lost. Now I'm out a couple hundred dollars. Don't bring your packages here.

I was moving from LA to Florida on my own and went by Ship District to pick up some boxes. The two…read morestaff members, Cruz and another gentleman, were really helpful in answering my questions and helped me pick out the right size and type of box for my needs. I walked away with a business card and some info about their additional services available. Later that afternoon, I called Ship District back to learn more about their extra services and they had all the help I was in desperate need of! Even though it was later in the day, the guys miraculously were able to get my stuff and coordinate packing and shipping for me. Not to mention, affordable and tailored to my budget. I'll never forget the great service I received from Cruz and his team and highly recommend their services to anyone! Super professional and courteous.

What a great shop! The owner is super friendly, and it seems that they do everything there that I…read morecould ask for - they have mailboxes for rent, you can mail packages using all the major carriers, and they have lots of boxes for sale in all different sizes. She's also a notary so I'm got to file that away for future use! So happy to find a place like this in my new neighborhood.

Had a wonderful experience here getting a live scan done, the young lady helping me was very…read morehelpful man's easy to work with. Ambience well it's a shipping place so not much to talk about there but clean and tidy. The prices were fair but mostly it was the great service that got me. This will be my new go to spot.