The so-called 5'x5' was MUCH smaller than 5'x5' - only about 4'4" x 4'4", which meets no reasonable…read moredefinition of "approximately 5'x5'." The manager on site was incredibly rude and unhelpful, just completely disinterested in being any help whatsoever or taking any responsibility for the business he supposedly manages, but very interested in being a smug worthless asshole. Literally the worst experience I've had with any business ever. I went from planning to rent for a year to wanting to see them out of business.

I had a Storage Unit here for over a year. I had to move my stuff out of the Unit because my lock…read morewas broken. So I closed the Unit door and took my stuff with me. Before I had a Chance to Return to put stuff back and lock it with a new lock they had already canceled my Unit. It was very disappointing that they would just cancel on me based on what they saw on Cameras because noone even reached out to ask if I left etc. I had 10 days left until my next payment statement. They took the money and basically kicked me out. I tried to get ahold of a manager but of course noone was available or able to refund me for the last 10 days. AND I wasn't even planning on leaving because I wanted to keep the Unit but they literally just canceled on me. Two Stars because the unit area is always kept clean!

Pico Shipping is by far one of the best finds!!! We also love supporting, as a mom and and pop…read moreplaces!!! The owner is spectacular, kind authentic honest, and a genuinely good person! We first started going to him when he was on Pico blvd and then he moved to his new location!!! And he is still amazing!! we highly recommend pico shipping!!

Bijan was very helpful and professional and polite. I will highly suggest using him. 5 starsread more

Will never take packages to this place again. Took a prepaid usps package to Ship District only to…read morehave it not get shipped. Tried tracking it and there has been zero movement. The guy that helped me just told me to put the package behind me on the shelf, which I thought was weird because it didn't feel safe to just leave it there. Someone could just come in and steal it, which I won't be surprised if that was the case and now it's just lost. Now I'm out a couple hundred dollars. Don't bring your packages here.

I was moving from LA to Florida on my own and went by Ship District to pick up some boxes. The two…read morestaff members, Cruz and another gentleman, were really helpful in answering my questions and helped me pick out the right size and type of box for my needs. I walked away with a business card and some info about their additional services available. Later that afternoon, I called Ship District back to learn more about their extra services and they had all the help I was in desperate need of! Even though it was later in the day, the guys miraculously were able to get my stuff and coordinate packing and shipping for me. Not to mention, affordable and tailored to my budget. I'll never forget the great service I received from Cruz and his team and highly recommend their services to anyone! Super professional and courteous.

Recently helped my cousin move with Bison Relocation. Great experience! The team showed…read moreprofessionalism and efficiency throughout the process. The customer service provided a clear quote that was agreed upon from the beginning, and there were no hidden fees. On moving day, the team arrived on time and efficiently packed everything securely. They paid close attention to detail, making the entire process smooth. My cousin's belongings arrived at her new home promptly, and unloading was hassle-free. (She also didn't have a ton of stuff, so that could of been why the process went so smooth) Recommend everyone take pictures of all their belongings before the move, take pictures of all the items being loaded, and etc. Always good to have proof to prevent any issues.

Look at what they did to my boxes. They stepped on, smashed and ripped boxes I paid for. 251 cubic…read morefeet cost me $1745 plus a $100 tip to the guy who showed up in an 18 wheeler so he wouldn't charge me for the elevator. The 18 wheeler was very embarrassing and blocked other residents from moving into this brand new complex with their normal size Uhauls. This company is low class trash. They showed up to my place with two big trucks and had workers that I could not communicate with. Two of the workers asked to use my bathroom and I had to knock on the door after over 20 minutes to kick one of them out. Totally unprofessional and trifling. I can only imagine what he was doing since they all looked like they were programming and reaked of stale cigarette. My TV stand is completely broken and I'm missing two glass tables. And then there's Evan the good Ole American who's in sales. He will entertain you until the pick up, after that you're on your own to deal with Lupita and dem. Good luck using these money grab evil people. I've already sent this to my attorney. Karma will take care of these people one way or another trust me.

UPDATE: How do you know a company cares? When the president of the company replies to your yelp…read morereview, and gets the issue resolved by the end of the day! Thank you so much Ross and crew!! I HIGHLY recommend Roadway Moving! The experience with Roadway started off great! They were attentive, and the personal care for our move was so nice. We loved our movers and they took amazing care of our belongings! UNTIL... the moving truck hit the gate at my boyfriends apartment building. At first they were great about it. Someone reached out and took all the information, reached out to the management company of the building etc. The management company sent a quote to Roadway for the damage, and we thought everything was in the works, and all would be taken care of. Well, its been over a month since our move, and after MANY emails, texts and phone calls we have not heard a PEEP from Roadway. This is unbelievably unprofessional, frustrating, and SO disappointing after the move itself was such a great experience. I am writing this review to hopefully get the attention of someone at Roadway, and get this taken care of immediately. Understandably the building wants to get this fixed, and supposedly someone from Roadway is suppose to come and asses the damage...but we have never heard from anyone. They are holding my boyfriends security deposit, and now I am afraid that if they get it fixed without roadways physical assessment of the damage, that roadway won't cover the damages at all and we will get stuck paying for it. THIS SUCKS. Time to step up Roadway! ....and step up they did! Great customer service!

They moved me from DC to Sacramento costing me $15,000 then charged me $850 per month for storage…read more After I got all my stuff out of storage they had broken my TV and LOST/STOLE my couch!!!!!!!!!!!!!!!!!!! The cost of those items was $3000. They said I didn't have the right "insurance". Why did I need additional insurance to make sure they did the basic job of moving my stuff and not stealing my couch????? They reimbursed me $1500. half of what they owed me. After I paid them more than $20k to move my stuff. BEYOND disappointing.

Joseph and Gelbi took great care of us during our move. They texted us upon arrival and were…read moreefficient with moving all of our stuff. All of our boxes and furniture were carefully moved to our new home. Both of them were extremely friendly and offered us the best moving experience possible. I highly recommend Joseph and Gelbi at Pure Moving to help you with your next move!

Pure Moving Company made our recent move as smooth and stress‑free as I could have hoped for. We…read morewere moving out of a single-story SFH in San Francisco into a multi-level townhouse with a mix of elevators and stairs, and Fito and Stas handled every step like true professionals while keeping a smile on their faces the entire time. From the start, they took the time to walk through our home and clearly ask about everything we wanted to move so they could mentally map out how to load the truck efficiently. They were extremely diligent with protection, using blankets and/or shrink wrap on all furniture and electronics, and they were very by the book when it came to reviewing the contract and confirming details. I especially appreciated that they checked all electronics before and after the move and even had me climb into the truck at the end to verify that nothing had been left behind. The move‑in was just as smooth. We had labeled certain items to go to one level and others to another, and they followed those directions perfectly, with everything ending up exactly where it was supposed to, with no damage and no confusion. Their organization and care were obvious in every box/container they carried and every piece of furniture they placed. Moving is usually a very stressful experience, but Fito and the Pure Moving team made it feel manageable and even reassuring. I found them to be excellent in every way, and I would highly recommend both the company and this specific crew to anyone looking for reliable, thoughtful, and professional help on moving day.

Exceeded my expectations. They were careful with my new and antique furniture. Edmund and his…read moreassistant are both professional and positive. They are efficient and work quickly without skipping things like proper packaging. On a side note our uhaul has a very narrow entrance and these men managed to miraculously fit a large van in. Not to mention they have competitive pricing in comparison to most and the quality is certainly there. Will be hiring them again when we get our new house finished. Thank you both for the hard work!

Moving is very stressful and and not an easy thing. But with these giuys they gave me a good price…read moreand our move went well. They were fast and efficient. Communication was great and their schedule is flexible. My only gripe is that they can be rough that they left a few scuff marks on our floor and door frame. Other than that, they made our big move a success. Thanks you Edmund! Highly recommend.

I just used Rigos for a studio move across LA and I have to say this was the best moving experience…read moreI've ever had! I was nervous because I have a lot of fragile and valuable items like paintings, canvases, multiple monitors, a full desk setup, and art supplies that I've collected over years. Moving all of that is stressful no matter what but these guys made it genuinely easy. What stood out most was how attentive the team was from the very first minute. They walked in and immediately started asking questions about what needed special attention, how I wanted things wrapped, what order I wanted things loaded. They didn't just grab stuff and throw it on the truck, they actually listened and followed every instruction without me having to repeat myself. As an artist that meant everything to me because I've had movers in the past who treated my paintings like crap. The speed was also impressive!! I fully expected the move to take most of the day but they were efficient without ever feeling rushed or careless. They had a system and worked together well, I was able to finish up some work while they were doing their thing. When we got to the new studio nothing was damaged, nothing was missing, and everything was placed exactly where I asked. The whole experience from start to finish was smooth and professional. If you're in LA and you have valuable or fragile items and you need movers who will actually treat your stuff with care, don't overthink it. Rigos is the move. I'll definitely be using them again. (:

They started great! I was ready to give them 5 stars, but the ending has been so purely bad…read more. So they got to my bed, and first they broke a slat bringing it into the house from the truck. Then the movers decided to not disassemble it before bringing it up the stairs. They banged my walls quite a bit before realizing they'd need to disassemble it anyways. So they did, but when they put it back together they used power tools. I didn't know any better (although they, the professionals, should!), but apparently that's a big no-no because you can easily strip the wood, and that's exactly what they did. Also apparently they didn't put it back together properly because i found one of its bolts lying on the ground after they left, not sure where that goes. But ultimately the bed frame was damaged, and now i need a new bed frame. Randomly, they also damaged the sliders on one of my dresser drawers. Luckily my boyfriend was able to fix it, so I didnt need reimbursement, just adding to give a picture of their carelessness. The movers went back to their truck as I called their manager, Martha, about the damage. Martha quoted me their $0.60 per pound reimbursement policy for damaged property. But then offered me a $25 discount. I said $0.60 on a 216.5lbs bed is $129.90. She said the movers told her it was 150lbs. (they were ignoring the headboard and storage drawers, but if I have to replace the bed, I also lose the headboard and drawers??) so she offered $50, then $60. But the $0.60 per pound for the 150 lbs she *thought* it was is still $90... so these offers were dishonest on her part, and honestly a little insulting. The movers wouldn't leave until payment was processed, so after a particularly stressful phone call with her I processed payment with the $60 discount with the understanding that I would email their claims dept for the rest of the money back. I emailed saying I wanted the rest of the $69.90, and they offered $40 in return for a 5 star review. I'm not sure why they thought I would think them stiffing my request by almost 50% in exchange for a dishonest recounting of my experience was a fair deal... but I decided losing out on $40 was worth my honesty, and them getting the review they deserve. P.s. they tried to say because my bed was 10 years old, the overall condition would have been affected. So they tried to make me think them stripping the wood with power tools is an age issue, and not a them using power tools issue?? My bed was working just fine before they broke it, thanks very much.

Just want to give a huge thanks to William and Albaro for their help last weekend! They made a…read morestressful move feel smooth and manageable, and we truly appreciate the effort they put in. Communication from top to bottom was excellent and they provided the fairest prices around. Really happy to have them help us with our move last weekend.

This response is inaccurate…read more Both claims were filed at the same time, and I have emails proving it. I also spoke directly with CSI and was told the claim was closed at your company's direction--not due to any lack of response from me. The floor damage was hidden by boxes your movers placed throughout the area. Once the boxes were removed, the scratches were visible and I notified you within two days. That is reasonable notice. The $0.60/lb valuation is irrelevant here. This is not about damaged household goods--it's about property damage caused by your employees. Scratching new granite flooring with dollies is negligence, and that liability rests with your company, not the customer. Very disappointing handling of a clear issue.

This is an old fashioned independently owned office-help center - with FAX services - Shipping -…read moreCopies - Packing - Mail Services - and more. The owner works with another fellow and both of them are keen and devoted to their product. And the prices are the best I have seen in the area. Screw the over-priced Staples congomerate. Use these guys.

The person working, Mike, over charged me by $100. $25 for…read morea cleaning fee that he said he wouldn't charge me if I came and got the bag which I did. But still charged me. Then charged me $75 for gas fee and 6 gallons of gas. Mike said I did not return the truck with a quarter tank BUT I DID NOT RENT THE TRUCK WITH A QUARTER TANK. I have the photos to prove it. I showed him the photo of the gas tank clearly under the quarter tank mark and the photo is time stamped. He said it's not valid because HE CANNOT SEE THE QUARTER TANK LINE IN MY PHOTO. it was taken at the wrong angle. You be the judge. I will be contacting his supervisor in hopes to be reimbursed for this fraud.