Have had my mailbox there for years. No problems since day one. I've got nothing else to say.

This UPS store overcharges for everything. First time I came here, I was shipping a package. The cheapest option came out to $40. For a small, shoebox-sized box. Not heavy-- it had clothes in it. I had previously gone to Fedex with a similarly sized box, had it expedited, and it only cost $18. I figured I wouldn't be back here except to drop off prepaid UPS packages, because I live nearby. Well, turns out they charge $3 for UPS drop off. Totally ridiculous. I won't be back. read more

What a great shipping and mail pick up place! Hamid is efficient, friendly , always smiling. Shipped several large packages and had my passport photos taken and he did a great job. I've been a satisfied customer for 15 years! read more

A crap ship facility. me on a Saturday: I'd like to drop this off for fedex ground MBBNS: Ground is not pick up today, leave here monday pickup, $5 me: wait why do I have to pay $5, its not going to take up that much space in your store? What if I just come back on Monday? MBBNS: No, same $5. me: Wait, i don't understand, what am I paying for, the postage is already paid. MBBNS: No, $5 is for me, not FedEx. I hold your package, $5 Still don't understand if Fed-ex lets their designated drop facilities charge to leave a package. Just find a FedexKinkos. Theres two nearby read more

I've been coming here for years! The proprietor has always been quite fair and reasonable with all of my requests. They can be a tab expensive on the packing and shipping side, but I would rather support them than a bigger shop/service! If you are looking for quality, personable service you just can't fail here!! read more

I have had a mailbox here for years. Both personal and business. The owner, Hamid, is a great guy and provides a level of service you won't get many other places. Traveling the world and need select pieces of mail forwarded to whichever country you're in? No problem. Hamid will take care of it. Wondering if a check has arrived but don't feel like driving over there just to look in your mailbox? No problem, Hamid will look for you, and send it to you if needed. Appreciate being recognized with a friendly smile when you walk in? Check. read more

I've been meaning to write this review for over 1 year. I went to this shipping store to get some stamps and mail a few letters last year. It was in the middle of the day, but as I got out of my car in the parking lot I noticed there was a mentally ill homeless man who was staring me in a really creepy way. He watched me and started to follow me as I went into the mail store store. As the owner was ringing up my purchase he became concerned that I kept peering out the window and asked what was the matter. I explained to him what was going on. He became concerned also- he saw the homeless man darting in and out of other businesses in the shopping center-- and also thought that he was after me. He encouraged me to stay in the store and together we waited until it appeared safe to leave. As I left the store to get into my car, the owner came out of his store, then waited and watched until I got into my car safely and drove off. It rare to meet such a kind stranger in LA. I would support this business again in a heartbeat. Thank you. read more

They charge $3 for package dropoffs and I've never had a mailbox place do that. They shouldn't offer drop offs if they plan to charge for a common service. read more

I've never heard of a mailbox store charging you to drop off prepaid labeled ups packages! Seriously???

What a rip off. I wanted to mail a letter with a proof it was delivered and he charged me 14 dollars. That's ridiculous. There is signature confirmation, certified mail... ways which I wasn't told to use. He made it look like tracking number is the only option and I had to pay for an extra envelope. read more

Had a great experience today. The person who helped me gave me the best option/price for my shipment, and did not try to push the higher next day shipping on me. I appreciated the service and will visit again. read more

Fast, great professional service. They box even the largest items & ship them for you. Always happy to do business here

Hamid is always helpful and friendly, we are really happy with the service.

However, they accepts return as long as you don't use it so I revoke my comments. Remember to ask for price before paying.

Very unfriendly and not willing to help much. Does passport photos, yet has never heard of photo paper. Also doesn't even know the address to send passport application to. Good job buddy!! read more

They say they ship for UPS and Fedex, right?! Well did you know they charge DOUBLE what you'd get charged at a REAL UPS location? Yep. I used them once before and was charged a ridiculous amount. This time I checked UPS online, and got a quote of $49 for ground shipping. Went here thinking that's what I'll be charged, and they 'tried' to charge me $96 for the same service. I was a little puzzled so asked why they charge double? He simply shrugged and said that's 'our' price. Then I asked where the closest UPS location was he said downtown. What an ass. There's one 5 blocks east on Santa Monica blvd. I went there instead--Shipping was $44. Box & Ship WILL RIP YOU OFF. read more

$3 to drop off a FedEx package with a pre-paid label? Absolutely ridiculous. I've never seen or heard of that before and I'll never hear of it again because I'll never go here again! Oh, and the guy asked me for a smaller bill when I handed him a $20. Awesome. read more

I've had my business PO Box here for close to 12 years now. Friendly, personable and very helpful. I'll stay with this place for another 12 most likely. read more

Box & Ship is a great place. I've used them for years to have my mail and packages kept safe until I can pick them up. Owner is always friendly and helpful -- and has never made a mistake! I came here because other mail box places didn't have convenient parking and the attendants were not at all friendly or helpful. Box & Ship is a great place. read more

We've had a mailbox here for many years. The owner is absolutely the most thoughtful, conscientious businessman I know. He checks on things I've shipped, recommends the most cost effective way to ship my packages, based on my parameters, and even calls me if I ask him to when he knows I'm waiting for a special package, and it arrives. Love, love this place. read more

We've had the company PO Box here for years and have never had an issue at all. It's always been a pleasant experience to go and pick up the mail. The owner is such a nice man that as soon as you walk in you feel a welcoming presence! Always takes care of our professional mailbox needs and good pricing on the PO Boxes! We are currently a customer and will remain a customer! read more

After many, many years of daily searching for a parking space in Westwood Village in order to get our mail, we found BOX AND SHIP located at 11041 Santa Monica Blvd., Los Angeles, CA 90025! What a difference this new address made for us! Parking is available in front of the building. And, you could not have a nicer, more pleasant person handling the business than Hamid! Always a friendly face, never "grumpy." Do you need to ship something? You can do it at 11041. Ask Hamid -- he is an expert on the subject! If you forgot to get a greeting card before your mail stop, get it here. Passport photos are available too. Last, but not least....you now have a safe place to have Amazon send all the stuff you used to trot around town to find! read more

i wanted to send some baby clothes to my sister (ie this was not a heavy package), and the guy tried to charge me $40! =O so of course, i said hell no and ran out of there. i ended up driving just 1/2 a mile down santa monica blvd and sent the package by usps instead. the usps cost was less than 1/3 the box & ship price! how this place can stay in business charging these ridiculous rates is beyond me. o_O read more

When a package was not delivered on time, the owner, manager took it upon himself to open an investigation. His follow through and tenacity has been nothing short of amazing. Cannot begin to tell you how refreshing it is to find someone in such a large environment such as LA where the is someone who actually cares about his customers. Thank you! We will all be back. read more

Excellent full-service box, ship and mail facility. Have had my office P.O. Box here for many years. The owner is a delightful, very honest, professional and warm person, always willing to help out in any way he can. All services, from boxing to shipping and more are available. I have never had one problem or slip-up with any service I have used in all the years I've been a customer. Those reviewers who complain about pricing do not understand they are paying for the convenience of a smaller shipping facility where they can avoid standing in long lines at USPS, UPS and FedEx. All box and ship facilities charge a bit more than the actual shipper--and it's justified for the service provided, especially here. I tried several box-ship-mail facilities in West Los Angeles before I found Box & Ship, which is like night and day from the others. Hamid has always gone "above and beyond" for his customers--and I intend to remain a long-term one! read more