Nice storage facility. It feels safe to keep my belongings. The property manager Denise was really…read morekind. She helped me out a lot. THANK YOU

I returned a Uhaul truck at this location. Customer service was great! I read the fine print and…read moreunderstood the drop off policies and the filling up of the gas, and the mileage because I asked questions to make it clear to me and I double confirm it with Uhaul Corporate as well as the the local businesses that works with Uhaul for the pick up and drop off of its trucks to make sure all parties are on the same page. When you rent a Uhaul make sure you read the fine print and ask questions if something is not clear. The attendants are not mind readers. You cannot expect them to know what your questions are if you don't ask or if you are not prepared. They will answer the questions to the best of their ability. If somebody at their office cannot answer your questions then find somebody who can. Instead of having to complain alot because you didn't know something and they failed to tell you because you never asked the "question" or made an inquiry about it. Don't just settle for I don't know, get your answer first before signing up for anything to avoid complaints. The Assistant Manager Arnie was very precise, professional, answers all questions, direct to the point and no BS! Ask the right questions and you get the right answers fast with superb service!

Steve has been a pleasure to work with at the College Park Commerce Center, he is prompt to reply…read moreto questions and takes security of his premises very seriously. Happy to have found Steve and the College Park Commerce Center as a location for our small business.

Very positive experience at College Park Commerce Center. Great location with a neighborhood feel,…read moreright next to the new Packing District. Clean, safe, well-lit facility. Well maintained property with many long term tenants. Manager/Owner is responsive to any issues or concerns. Highly recommended.

Ray and his team did an excellent job. We were very pleased at how professional and thorough they…read morewere.

I am retired US Navy and a US Air Force Milbrat. So...I have moved a LOT. When you ask for a…read moreprofessional move, you never know who is going to show up or whether the company is going to actually be professional. I was pleasantly surprised by these guys. I called them up a couple of weeks ago. They did a virtual walk through with me and gave me a fair price. I checked the price against 3 other larger companies. Theirs was the best. On the day of packing, the crew showed up and got right to work. They were super Excellent. They returned the next day to actually move my things to my new home. They showed up with a crew 2x the size of the packing crew and got the job done....door to door...in just under 7 hours. I was extremely impressed with the speed and professionalism and respect that they showed me and my family. It was cool that a lot of the crew had military ties. If I have to move again, I will be contacting Sebastian.

I have rented at MANY Extra Space locations across the country and this one was horrible. My lock…read morewas not in the unit and I was told it wasn't their fault I showed up during their lunch hour so I had to wait. The woman on the phone was rude and hung up on me when I asked her name. I hope it's only because Extra Space just took this location over and hasn't "cleaned house" yet because as I said, they usually have a great system and service.

If I could give negative stars I most certainly would. Today, Jan 26 I reserved a 20 X 20 unit at…read more4066 Silver Star Rd. I ended up calling into the customer service line and the guy helped me book my reservation after being pushy. I asked could I see the unit and he said no. I believed the mess that he was saying and paid for the unit sight unseen (stupid me). Yall I showed up to this storage today, and it was full of crack heads, just hanging out in a unit with some nasty dirty ass mattresses. They never told me the letter to the building that my unit was in, so I had to drive around to find it. Once I found it, I looked at the door like I know you lying, because this is NOT what I booked. I opened the door and I measured the unit and it was a 10 X 20 unit. I immediately called customer service and the rep was so nonchalant and was bas given a don't care attitude. ALL I KNOW IS I WANT A FULL REFUND. THEY NEED TO DO BETTER.

I have been patronizing South Seminole for around 13 years. I have used several other storage…read morefacilities over the years, and SSB&S is the best by far. The facility is very well kept and clean. Plenty of room to load/unload items. It is also in a good location and very safe. The best part is their team. Lauren is a wonderful person that gets to know her clients personally, and always will remember you. Judy the same. They are an independent company. They are our neighbors, so to speak. You are always treated like a neighbor and a friend! Outstanding customer service, just great folks that REALLY care! I would advise anyone seeking a storage facility in the area to drop on in. The prices are fantastic, too! Up front and honest, nothing hidden or shady.

I rented a storage unit for three months and my experience was great. My unit was spacious and…read morereasonable in size for the monthly. I also received a first month half off special. The owners operate and maintain the business, and are really nice. Thanks to Lauren for making our business easy, flexible, and satisfaction. Don't hesitate to bring your business here!

Absolutely excellent communication, very transparent with the quote we received, and very…read morecompetitive/reasonable price. We ended up not using them since we have a local friend helping with our move but plan to reach out and use them the next time we need a mover.

I honestly don't know where to begin with this experience. What should have been a straightforward…read morefour-hour move turned into an almost 9-hour ordeal and the worst moving experience we've ever had. My mom recently moved from Maitland to Casselberry, Florida. We were quoted approximately four hours for three beds, three dressers, three TVs, a sectional, an arcade machine, and a kitchen table. We've moved multiple times before, and similar amounts of furniture have never taken more than five hours. We were initially told the move would cost around $500, but once the movers arrived, we were presented with a $1,600 bill, which was eventually reduced to $1,200. We were also told they would not unload our belongings until payment was made. After nearly nine hours, the $1,200 cost was extremely frustrating and completely unexpected. When they arrived at the new house, one mover smelled strongly of marijuana, which was extremely unprofessional. We also discovered that a TV was broken, a TV cord was missing, and bubble wrap was left on five pieces of furniture. We contacted corporate on August 28 and spoke with Cailin, who said the situation would be investigated and that he would follow up with us on September 3. We never received a call. When we followed up on September 4, he didn't even seem to know what situation we were referring to and offered no reimbursement or meaningful resolution. We understand that moving is difficult and unexpected things happen. What we expect is honesty, professionalism, accountability, communication, and respect for customers and their belongings. Unfortunately, we received none of that. After the extremely long move, unexpected $1,200 charge, damaged/missing belongings, unprofessional conduct, and lack of corporate follow-up, we feel completely let down. I would NOT recommend this company. This was by far the worst moving experience we've ever had

Scam alert. Moved in, in April. August rent doubled from $60 to $120. They say they sent a…read moreletter, never got it. I would have vacated before auto pay for August if I had. When I called they offered to lower to $99 and acted like they were doing me a favor. DO NOT RENT HERE

most pleased with my experience thus far. i'm a customer at the Lee Rd., Orlando, Fl location…read more Jerry Spelman is my property manager and she blows me away with her willingness to provide the best service. years ago i used a different storage company for my needs, and the site manager left a bitter taste in my mouth (figuratively speaking). this time around, when needing storage, i was apprehensive. Ms Jerry's attention to detail & people skills (professionalism) make me happy with my choice.

mouse infestation at this location. owner refuses to take action and do anything about the rodent…read moreissue. the front office's response, someone must have food in their unit we can't do anything about it. several mice have been caught in the indoor units. why is this not being addressed! corporate is aware, the owner is aware!!!

Awesome service. The manager, Teela, was extremely helpful and personable. She helped me to secure…read morethe best rate for the unit that I needed. She was knowledgable on products and services. The process was seamless and she explained the entire process from start to finish. My experience with Public Storage was so horrible that I didn't care about spending a little extra to get the service that I deserved. Teela also helped me get a great promo to save me money. Go to CubeSmart. Save yourself the headache.