Have gone to this UPS on Douglas and had a bad experience every time. The person at the front who…read morehelped me both times was unnecessarily rude and condescending. Could feel him internally rolling his eyes at me. In a job working with costumer service all day could help to give people a little grace. Have not had this problem at other locations, other staff have always been very friendly and helpful.

The worker was very rude in telling me her register wasn't open. The other two were busy so…read morenaturally I go to the empty one on the left where an employee was standing. She looked up at me and said "im not open" in the most rude tone ever practically rolling her eyes and looked back down.

This family-owned business is reasonable and respectful of the customer's time and money. She was…read moredoing a big project for me and she called me with an update to see if I wanted to continue the project. I couldn't afford the continuation at this point in time and I am so glad she called me rather than just continue! Very polite staff. Helpful too. Thank you!

This is a wonderful shop with fantastic customer service and a lovely little gift shop.read more

We went in today and the guy with the glasses and green shirt was an angel. He was nice and kind…read morehe made me cry. There needs to be more people like him in this world.

Went there yesterday and had a perfect experience…read more Was greeted with a super friendly smile & hello the minute I walked in. From there, the young woman who helped me went right to work on ensuring the package I needed shipped was set just right: she got the most fitting size box for me, printed the mailing slip I had in an email, etc. She was so on point with everything. Interestingly, although this FedEx location is farther away from me (than the Rock Rd one), I deliberately chose it because of previous positive reviews. So a big thanks not only to the crew at this FedEx but also to the Yelp reviewers who steered me their way. Cheers, Jesse

Every time I go there, there is always a reason that they can't serve me, and I have to go back…read morehome and make another trip. The guy that wears that stupid looking hat with the coke bottle glasses is the second most annoying, self-absorbed clerk I have ever met. Pretty pompous for unskilled labor! After reading some of the other reviews it seems as though they are writing their own 5-star reviews.

I have been working with the UPS Store in Wichita owned by Kenny Mathias. Such a great crew working…read morethere. Very knowledgeable and the customer service is phenomenal. For all your printing needs don't hesitate to utilize this store. Local in Normandy Center at Woodlawn and Central.

Lots of angry ranters on here who don't seem to understand this is NOT a FedEx or UPS. It is a…read moreprivate business who charges MORE than those places. It's called profit, something needed for a business to stay open. The owner is awesome, and so friendly and polite. Personally, I print my own labels at home to save the money, but they still get paid by UPS/FedEx when you drop off items, so I'd encourage you to patronize them so we have a convenient place in our area. it's always clean, and they have a drive thru for smaller items!

I went in there today (July 9 2020) to print something. The document was on my phone so I emailed…read moreit to this particular location's email address. While I was in there, I set my phone down on the counter to look at something on their computer screen. When I left, I forgot my brand new, very expensive phone. I had somebody at home call my phone, and they answered and said they had it. The couple who owns and runs this location is an Indian couple and they are honest. That is who answered my phone. They were there to pick up my phone and keep it for me to come back and get it. I am very grateful to them, honesty is something hard to find today, especially in business. On a more practical side, even though I didn't use them for anything complicated, it looked like they had your typical kinkos printing capabilities. They didn't have a computer set up if you need internet access on something other than a cell phone screen. When I came back to get my phone they had two UPS trucks outside. One was fast service and the other was regular ground. I seem to remember they said they can also ship through Fedex, but fedex sucks anyway, don't use them.

The business wanted to charge $2.50 to print an Amazon return label bulb for a product and they are…read morealready being paid by Amazon to accept the return. Amazon returns are supposed to be free.

Still busy, still usually a line, but it's obvious the owner/manager is trying. They've remodeled…read moreinside, apparently hired more staff, and seem to be more aware of those of us just dropping off. FedEx still has 'em beat with their self-serve kiosks, but this location has definitely improved.

Robin and her team at Adeas are so easy to use. From business cards to custom Christmas cards they…read morealways deliver what I want and need. I am so excited to continue using their products to help grow my business in 2021. Thanks Robin!

Not only is the A'DEAS team awesome, they delivered our project on time with a smile. They stuck…read morethrough our project with persistence and patience. We couldn't be happier with their helpful attitude and great ideas to redesign pieces of our project. We love the look of our 2019 Andover Police Department calendar and can't wait to deliver them to all our supporters. Thank you A'DEAS Team. You are Rockstars!

Hands down one of the best customer service experiences I've ever had. We ordered 1000 tri-fold…read morebrochures for printing and their machine broke after folding only 300 of them. They hand folded the other 700 and still had the order ready on-time and they turned out perfect! Not to mention how pleasant and friendly they were. This will be my go-to store for printing!

I love coming here for printing/faxing/ mailing needs. Everything is straightforward and easy to…read moreuse, there are always helpful people working. I sometimes ask about other services and they provide a lot of good, detailed information. Aaron is usually the one helping me. He is so honest and helpful and cheerful. I feel like VIP whenever I go there.