Absolutely the very BEST UPS store in the area! They have packaged glassware and sent it to MA…read morewithout a single thing getting broken or damaged! Always friendly, extremely helpful and, above all, Most professional! Maybe, I shouldn't rave about them because they will get too busy...

I sent an important document to a rural address in Oklahoma from the Central Drive, Bedford, Tx…read morelocation on a Saturday. I paid $19 for it to be there on Wednesday. I used UPS because the United States post office for the recipient's rural address is an unsecured (mail box at the street). When the UPS delivery didn't arrive on Wednesday as promised, I found out it had been delivered to the Tulsa post office at noon on Wednesday far from the local post office in the town of the recipient. On Thursday the US post office put a pink slip in the rural mail box for the recipient to pickup the UPS envelope at their post office. The recipient was made to pay the post office $22.00 for the package, or it would be returned to Bedford Texas. The owner of the UPS location on Central Drive in Bedford said he would refund me the $22.00 as a COURTESY', but not the $19.00 I paid to have it delivered by Wednesday. When I said I should be reimbursed the $19.00 as well, the owner said I wasn't 'worth his time'. So I'll go to their store and pick up the $22.00, and won't go to their store again. As far as their advertised guarantee, well ...... they should receive a zero Yelp review, and a minus zero Yelp review for poor customer service and attitude.

I have used this business a number of times for small jobs and have received great service. I…read moreheartily recommend this local business.

Trustworthy, reliable, efficient. I love this place. They package, mail. I drop off my mail order…read morereturns quickly and they always reach their destination.

The overall experience with the office was great! Everyone was willing to help me and accommodate…read moremy needs. Starting with Jade, who saw I was having mobility issues and offering to help and even confirming this location can ship a portable cryogenic freezer, which is not a common shipping request. Maelie was very friendly and attentive in getting me assistance with figuring out packaging for my shipment. Her willingness to help and assistance helped made it a pleasant afternoon, considering the majority of the day was nothing but stress for me. Special kudos to Deb for helping make this shipment possible. I had driven over two hours to pick up my product to have it shipped. They did not have the proper box size to accomodate my product, so she suggested a frankenbox, which I did not even know was a thing. Deb assisted me with packing the product and custom make a box for my product to fit in. On top of that, Deb even helped ensure that the fragile product was not only wrapped and packaged tightly for safety, but that the frankenbox itself was properly taped and secured. Thank you again Deb, Maelie and Jade!

I am so grateful I could cry for the help that the associate, Jade, and store manager, Scott,…read moreprovided. After a botched print job at another location, that was not in their district, they went above and beyond to help me with a new print. Their attention for detail and excellence was so great. And they were so very kind. I will definitely be back and let others know about their services!

Very friendly, and great customer Service providing store. I was trying to return a large item back…read morethat I had purchased online, and the seller had messed up on return labeling, they offered all the support to be able to ship the item back, they even had messed email the labels to them, and they printed them for us. They didn't have to do that, This store definitely went above and beyond for Customer Service, I wanted to specifically thank Eddie and Ryan for their assistance. Thank you for all you have done and for your assistance!

I've been using this FedEx location for the past couple of years. The entire team at this location…read moreare very friendly and helpful. I appreciate every time I go in to send a package or envelope, there is plenty of people working. I don't even recall a time where I e had to wait more than 2 minutes and most of the time, I walk right up to the counter. Mi noticed some of the reviews don't reflect the current service, so before you turn away, give this location a chance. Don't let reviews that are 3+ years old deter you.

I had to ship some important documents to Peru via DHL. The man working there had some problems…read morefinding The address in the system, but to counter the problem he got on his computer and we looked it up together and figured it out. Customer service was great. He also showed me how to track my package on the DHL website. I was in and out in about 10 mins. I'll be shipping my stuff here from now on. Ship with confidence!!

Fatima and her team are phenomenal. They always greet you with a smile there quick and efficient…read more Whatever you may need, whether it's mailbox and postal solutions, pack, and ship, guarantees or printing services. I highly recommend this be your go to place!!!! I have lived on this side of town for five years now, and any time I've gone anywhere else, even to FedEx, I've instantly regretted it. This UPS store will truly be your one stop shop!!!

I am writing to formally report an incident that occurred at 4843 Colleyville Blvd Ste 251,…read moreColleyville of the UPS store on January 03, 2025. During my visit, My daughter & I encountered extremely rude and unprofessional behavior from the store manager/owner, which escalated into discriminatory remarks against me as a white individual. Specifically, the owner made comments that found offensive and inappropriate. Their demeanor and choice of behavior felt hostile and unwelcoming. As a paying customer, I believe everyone deserves to be treated with respect and professionalism, regardless of their race, background, or any other characteristic. This experience not only left me deeply upset but also raised concerns about the level of service and inclusivity at this location. I kindly request a thorough investigation into such incidents do not occur in the future.

The UPS Store November 9, 2025…read more (5/5) This is a smaller UPS Store location, but it more than makes up for its size with excellent customer service. The staff were friendly, polite, and very helpful, making the entire process quick and easy. Everything was handled efficiently, and the overall experience was welcoming and stress-free. Exactly what you want when stopping in to ship or drop something off. Highly recommended.

This UPS locks doors early. I know it's Saturday but guys…read moreinside just waves customers away. Go FedEx

I was having issues with the email printandgo. Brandon the store manager immediately dropped what…read morehe was doing in his office and came out to help me. He was very friendly and helped me sort out the right size box for what I was shipping and helped me print a label for it. Top notch service will absolutely be back again. Well done team!

We needed a few print jobs and posters made for my work and so a coworker and I came here to see…read morewhat they could do for us. While they have self-print services, we went to the full print services counter to get expert advice for our project. The employee offered several suggestions and great ideas that we decided to incorporate into our project. I was amazed that they could do everything we wanted them to do and have in already by the next day. Of course we agreed to work with them, it was a no-brainer! As I was leaving I looked around and was very impressed at everything you can do here. They literally have workstations and free Wi-Fi so you can work right there. They have a wide variety of point of purchase products for presentations, posters, banners, flags, business cards, table tents and more. This is definitely a one-stop kind of store for business needs!

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

Logan was awesome this place is super convenient!!! Very…read moreeasy to get to and hardly ever a line. Recommend!