For coming with the after work crowd the week before Christmas I'm actually impressed. They were…read morefast, friendly, and effective. I was pleasantly impressed. The post office is my favorite to get to, easy parking lot, clean, organized and nice staff members.

AVOID, AVOID AVOID AT ALL COSTS!!!…read more If I were you, I would NEVER use this post office for anything!!! If you like your packages stolen when dropping them off there, then go ahead and use them. I dropped off a prepaid package to sell my cell phone to Gazelle and it was stolen, it was never scanned into the system, it just dropped off the face of the planet, and do you think I am going to receive compensation from the post office? NOPE!! They gave me some consumer affairs number to call and start my complaint, but when you call that number, no one answers. You as a consumer are FARKED!! Plain and simple!! Thieves run that post office.

I wish we have 0 star to rate this post office, the personal are so rude and don't like to help us,…read morewe paid for the service, please hire better personal

I'm Natural Born, 12th Generation American Citizen dwelling in North…read moreTexas, Tarrant County, Texas, USA, and specifically in East Arlington, 76014. In my lifelong work, I have sampled much of our USA, comparing services and such as The USPS, I can truthfully declare that in 2025, my Region of Texas, has the absolute worst Mail Service I have encountered since 1955. My Phone Is 682-256-0164 and email is michaelpoliver7@gmail.com. Address is 605 Travis Court, #11-16. Within Two years, The My USPS had "Lost"Two Packages sent from Dallas, Texas V.A. Medical Center, valued at somewhere near $400, and with Glaucoma Meds. Never Delivered, as the so called daily mail of May 1st, 2nd and third! NADA, Nothing Received at The Jerry, 600 East Arkansas Lane. Zip 76014. The OFFICE, USPS Substation at 1301 E. Bartin Road. Arlington, does NOT Answer their Phone of 817-472-8201. I Quick Visit (Not Possible) Would show Often, Mostly Clients Waiting for SERVICE!!

Horrible manager at this location. Teejay (doesn't provide last name which is inappropriate) worst…read morecustomer service I have seen which is a shame because the other workers seem amazing. This location no longer delivers to the door apparently and will keep packages for you to then come in and pick up. My door is less than 100 feet from my allotted mail box in my community and randomly after two years packages will now not be delivered? When asked about this change Teejay informed me it was due to Covid precaution. Claiming a Covid precaution in 2023 after not implementing it during the actual pandemic seems extremely fishy. Or a blatant lie. I understand the Christmas rush and the amount of packages but that does not excuse you to make up rules so that your delivery times look better than they are. TAKE MAIL BOXES TO THE DOOOOOOOOOOR TEEJAY is horrible. I'm sorry to the rest of the staff and workers for having to put up with him. Thank you the rest of you for all the work you do.

It's a post office! The most important thing to me at any post office is that it's run efficiently,…read morethe line moves quickly, and the customer service is friendly. This place hits all the marks and its nice and clean inside. I really can't complain. If at all possible, try to come earlier in the day rather than in the evening on the weekdays -- that's when it's the most crowded. I was able to get in, send a little package to my grandma, buy stamps, and get out all in about 10-12 minutes with only a couple people ahead of me in line. :)

Have had to deal with this place for years now...unfortunately they are the closest. Most of the…read moreemployees are extremely bitter and rude people with a god complex. Dirty and unkempt store, you can literally feel the sadness walking in the doors. Needs to be revamped and restaffed entirely.

Very rude people and there is a green haired lady in there that's very rude and unprofessional. I…read morebrought in my receipt with a code for my package and she said she couldn't scan it and said that's all she could do. This was after waiting in line 10 minutes because she was the only one at the counter. Also there were people in the back just chilling while we waited in line. Very unprofessional atmosphere. I'll never return.

I have used this post office for many decades. The postal service has always struggled with…read moreemployees, but the past several years have been in a steep decline. Counter help is slow and inefficient. The 'service windowz' is ridiculous and their posted hours mean little. Even my local postal carrier can't be bothered to put things in my home mailbox. Several times in the past two weeks, I've had late Amazon deliveries because packages were delayed in transit per tracking. This is AFTER they've been tracked into this post office. Last week, Amazon tracking said delivery was attempted but unsuccessful and the package was being held for me downtown. The next morning, we went to retrieve it and they didn't have it. This has happened before and they never leave a slip in my mailbox.

Tereible service. I never want to come to this place to get any service done. Staff attitude is…read moreextremely bad and unprofessional. They are extremely rude. I often send and receive packages, sometimes my packages are delivered here so I just come to this place.

This Cedar Hill USPS carrier threw our package containing flammables through the air like a frisbee.read more

Trying to use the self service options and for 2 days now, still out of service…read more Seems like this machine is out almost more than half the time. Wish I could rely on this location since it's the closest but unfortunately I need to head out to Midlothian, GP or Duncanville, as theirs are working. I could wait in line but I already know what I want and like to get out promptly.

I don't know if my review helped to push them to cleanup, or if it's a total coincidence…read more(probably), but they've mowed and did a massive tree cleanup on the property. Also, the trash around the property has been cleaned up. Looks so much better. Good job.

RORY was the absolute best help for me today! It was my first time mailing from the post office vs…read moremy neighborhood mailing center, and she was just so friendly and patient and calm even with a long line. She helped me get the correct boxes for my prepaid labels, and showed me how I can do all of this from home. I was so appreciative of her - she made my day! Thank you Rory!!

If there would be a minus, i would give 5 minuses…read more.. First, how come there is never anyone actually apearing to be working? It is shut down so you cant buy stamps or mail stuff out. But the warehouse is open, i guess, since I hear music. But noone ever answers the door when you ring the bell, or bang against it. Plus they are open from 9 to 5 with 1 !!!!!!!!!!!!!!!!!!!!! hour lunch break from 1pm to 2pm. I wished I could work those hours! Then the USPS changed stuff, so our office mail does not get mailed PRIOR to 5pm, 5pm is when BUSINESSES usually close you federal people! UGH i just want my stupid package. I so had it with the USPS, I will not send stuff by mail anymore nore do anything with USPS ever again. No wonder it is going belly up.

This is my favorite post office location. It is small, and it closes from 1pm to 2pm for lunch…read more This fact is clearly posted. Teresa is the counter clerk. She is very helpful, friendly, responsive and she even remembers my name and addresses me by it when I enter the door. Best customer serve ever!!

Ridiculously fast and friendly this time for our passport appointment. It wasn't that way when we…read morelast renewed our kiddo's passport a few years ago, but today, Roy got us in and out Ahead of schedule. Plus he gave our girls little treats like it was Halloween morning!

If I could, I would give this place a -100. Missing mail, the delivery woman saying don't pay…read moreattention to informed delivery because you can't count on that, to packages missing, to notifications saying I have a package at a locker then turns out it wasn't mine but I am supposed to believe they delivered some other package that's missing is not their fault? What gives? Do they know how to sort mail, or is it the delivery people who don't know how to close a mailbox as I watch them drive away not closing it and someone takes it? Went in person to research the package in a locker waiting 15 minutes to come to the "special door" then another 30 for the lady to forget she was supposed to be helping me. "Oh, I forgot about you." or "That informed delivery sure has made my life hard," is just some of the things I hear out of this location. Where is DOGE when you need it? lol Do we need informed delivery or just another scam? Shame Shame. Do postal workers still have to take tests like they did way back? lol If not, bring that back for some basic skills. This PO makes me want to move from Mansfield but dang I really love Mansfield. Darn shame. After the locker incident, I went outside and a lady stopped me to tell me she has to file another complaint with the postmaster they can't seem to delivery her mail. The neighbors gather on the street sometimes to trade off mail. Gave me all the info I needed. I put it off because of the holidays and forgot. But after missing yesterday's mail and receiving today's mail while comparing it to informed delivery, I am going to follow through. This place makes me forget I who I am and I act a fool talking to them. Lord have mercy...