I brought my phone because the speakers were dirty. It took them 2 minutes to clean. Very…read morepleasant customer service. Then, I brought my laptop. The battery was dead and extremely slow after making a huge mistake to bring it to Staples. MD Wireless took a week to fix it and it's all brand new. Reasonable cost. Very professional staff and took the time to explain safety for all the scams and overcharged out there. I highly recommend them. They will be my number 1 spot if needed in the future.

Went there and have a battery replaced and the person who replaces batteries wasn't even in and it…read morewas the middle of the week. I don't mean to be negative, but you should have more than one person that can replace batteries if you're going to be open all the time. I was there, let's just say he was less than helpful. I might even say cranky. We'll tell you about their service other than that because all they could do is recommend coming back a couple days later.

I have a well used Harmon Kardon T60 Turntable. I was slow…read moreto get to speed, The Semi Auto return was "iffy" and needed a general refurb to bring up to specs and operation. Met with Waterman and dropped off the turntable. Within 4 or 5 days he called me and let me know it was ready. He was very thorough. He brought the unit back to life, replaced parts that needed and added a new Audio-Technica LS300 cartridge, made in japan. The whole process was painless and turn around great. There are not too many people around that have the ability to do this kind of work I am glad I found Waterman. My other components are in great shape but if something goes amiss I will certainly contact him again. He manages his business by his own rules, kind of like Digital vs Analog. In some ways it's refreshing. Thanks - Recommended.

Dion may or may not be a gifted stereo/video repair person, I'll never know. Like others have…read moredescribed, his interpersonal communication skills are terrible. I called to inquire about repairing a high end component. From the moment he answered the phone, he seemed annoyed. I said, "Hello, I ..." and he interrupted, "who is this?" and I started to introduce myself. He interrupted again, "why are you calling, do you know it's a Saturday!?". I acknowledged I did know what day it was and decided I had no desire to entrust this person with my equipment or my time. I suspect he may be on the ASD spectrum. Not that there's anything wrong with that, however is sure is off putting and not conducive for working with others. Additionally, after reading other reviews & replies, Mr. Waterman should consider staying at his workbench and having a 'front office' person handle his customers.

ALEX WAS AMAZING!…read more he picked up my iPhone 12 Pro Max at Kaiser since I just into a car accident and my phone got smashed in it. And he somehow fixed it! It is amazing! And gave me a 1 year warranty and had my phone for maybe 3 hours and then drove it to my apartment and gave it to me. For 278! Amazing deal. Thank you He is super sweet personality! Such a lovely guy to interact with. If I ever need help again I would always choose Alex. Also for some reason. I feel like he made my screen look better even though I know it's not oem apple. It looks better than the 12 pro max screen I had before. Also I also appreciate the screen protector he gave me! The value is great! And service was amazing thank you Alex! I wish you the best

Had a rough experience at first, but they made it right and fixed the issue. Appreciate their help…read moreand good customer service.

Very prompt service and timely work. Dave can seem impatient or short at first, but he really isn't…read morethat way at all. He does great work and won't take shortcuts. I would highly recommend him to anyone needing work on their hifi equipment! I drove out from Brentwood, just to have my work done.

Owner was brusque and upset when I inquired about a repair for a pre-amp and amp that I had. There…read morewas never a question of my dropping off the equipment for an assessment. He seemed upset that I asked him about his former storefront in Benicia.

Highly recommend CaliPhonia! The owner, Moe, provides awesome customer service and really takes…read morecare of his customers. I brought my iPhone 15 Pro Max in for a screen replacement, and he hooked it up with a great quality OLED screen. The display looks and feels brand new again--super smooth, bright, and works perfectly. Moe is super professional, honest, and stands behind his work. If you need your phone fixed right, this is definitely the place to go!

Super fast, efficient, high-quality service! Gentleman was kind, clear, helpful and fast and also…read morejust had a really nice presence. Next time I need something for my iPhone I'm definitely coming back!

Tom at Tilt Electronics is amazing! As a hobby, I restore EM Pinball machines. When I just cannot…read morefigure out a pinball issue, I call Tom. He will come to my place with all of his parts and tools and will get my machine working 100%! Every time! Call Tom and he always will call you back. He will drive to your place, look over the game and then gets right to work on it! 5 stars Tilt Electronics!

I contacted Tilt Electronics several months ago. The owner Tom came to the house to remove the…read morelock on a vintage horse racing slot machine. He didn't succeed on the first attempt but did return. This process began in February 2023. He removed parts for repair. After this, I haven't heard back from him. I have emailed, left voice messages, and texted him all in vain. I now have a machine in pieces. I even had my husband call, hoping that the phone number would not be familiar, again, nothing. I simply want my machine reassembled. I would never recommend this company. The owner is nonresponsive. Who runs a business like this!!!!

Broad range of power sources including solar panels. I wanted several items, too many. Great…read morecustomer service.

It seems that my whole world it controlled by batteries. Smoke alarm, carbon monoxide alarm,…read moreclocks, cell phones, the sensors on the alarm system, and even the channel changer all went out around the same time. These all take different size batteries and I don't have a stash to change all of them. Even if had replacements, I could not get the batteries out. Batteries Plus to the rescue. I climbed up to tear them off the wall. I wrapped them up to muffler the chirping and took them to this store. They easily took the batteries out, replaced them and I was on my way home.

Great experience, you get 50% more ink and he picks up and delivers! No more rip off prices at the…read morebig box stores.

Months ago I contacted Cartridge World of Walnut Creek first of all regarding my old, failing HP…read moreprinter. The quick reply laid out the reality of it probably being mechanical and not cost-effective to fix with an estimate on the repair bill. I agreed. Then the rep gave me some ideas on a new printer in my price range. The models suggested ultimately weren't my final cup-of-tea, but I have to say that the detailed opinions on my old dead printer and lengthier replies to my other inquiries were very good customer service. They could have just as easily been rude and left blunt, disregarding replies. My recommendation is that you give them an honest shot at earning your business!