Terrible service , quality .first visit was so unprofessional.Had my teeth cleaned only polished, flossed and rinsed with mouth wash.vaskwd for plague cleaning . Would not do for preventive care. Went to New dentist and the dentist measured my gums have need deep cleaning gums receding and plague. Good judgement on my part. read more

Scammers , Lauren takes out loans in your name without your knowledge, then you're stuck with a sunbit loan . Sunbit as well is the worst , with all the evidence given to them they still wouldn't cancel a fraudulent loan. This has been reported to agencies all throughout Florida and the police department. STAY AWAY FROM THIS PLACE! read more

I think they were very professional I've had two fillings done and a cleaning, very painless and they are transparent about how they will address your teeth problems read more

Practice over charged me by 330 dollars upon services being rendered and provided inaccurate billing related to insurance benefits. As of this writing reimbursement has not been made and staff solution was to call and speak to manager who works Mondays. (It's Monday) I had to come here because they pushed calls all day to waiting which I observed them doing when I called standing in front of them and phone rang in bacl once before going to hold. Terrible practice but I guess to be expected from the dentist in the mall. Can't handle basic dentistry or billing. Because to add d insult to injury the work was subpar with 4 teeth left feeling rough and dentist not attempting to remedy filling finish at time of service. read more

Dr Simon was great. He did not hurt me while doing the procedure. I will go back for more work.

Do Not Go Here. Terrible experience and staff. I told them I wanted the tooth out they said I need a root canal. I said I wanted the tooth out. They took my money and that's all they wanted. read more

My visit with the Boynton Beach mall dental. Their service is impeccable. I serve people with disabilities. They're care for our special needs. Clients are excellent, Special thanks to the receptionists there at Boynton Beach Mall Denial read more

Very high professional team! Location is very convenient. Dr. Bartkova is great. Also, thanks to the receptionists at Boynton Beach Mall Denial. read more

At first I was not sure if they were stupid or retarded but then I realized they are just SCAMMERS. Literally just want 2 get you in the door to bill ur insurance. On my first visit I was told I needed an extraction , I missed my original appt so the next time I called they told me I had to pay before hand. Last week my mother made my appt told them what it was for - and was going to pay they said no she didnt have to until my appointment. I found it odd so I called to confirm that my appt was for the procedure she said yes ( shouldve known then she answered to quick) I walk in today - shes saying oh we are going to continue your treatment plan with a cleaning and I said thats not what I am here for. explained that i recalled to confirm what the appt was for. She then stated the oral sx next date h is 5/2 . My coverage is up on the 30th so I told her to see if there was anything they can do. shorty goes to the back , comes back and says the tech is going to take a look at my teeth . I was like oh yeah certified scammers they must get paid by appointment . YEAH VERY GHETTO read more

Terrible experience - do not recommend this dental office My mom went to this dental office for a cleaning, but what they did was barely anything. I ended up having to take her to another dentist where they did a proper cleaning, and the difference was shocking. The original cleaning she received here was a disaster and actually led to a gum infection. On top of that, the customer service is horrible. Even after paying, when I called to file a complaint and ask for a possible refund, I was treated terribly. They were extremely rude and even hung up the phone on me. I absolutely do not recommend this place to anyone. The service is awful, and they clearly don't care about their patients. read more

I totally agree with the other reviewer. This practice is totally unethical and totally unprofessional! They aren't concerned with a patients' treatment plan as much as they are with a payment plan They convince patients into using their debit card so a third party credit company can withdraw directly from your Bank Account and charge you high interest rates on Dental procedures that you may have not even received. Imagine sitting in a dentist chair with utensils and suction hoses in your mouth and bright hi- intensity lights in your eyes, a dental assistant comes and shoves some kind of ipad or tablet in your face. Let's also not forget ourselves of the pain and discomfort that we are in that precipitated a visit to the Dentist to begin with. This dental assistant is oblivious to the patients needs and is just concerned with getting paid. They sent me home saying I had to heal before they can begin the recommended procedures. receptionist stated that the next appointment she had available was in eight weeks and did not have anything earlier at this time. I was still in pain, agitated, irritated and aggravated, To tired to argue. I returned in eight weeks to have the dental work that they made sure they were paid for in advance, to tell me everything was completed on my first visit . I am not sorry for my behavior at this time because I became extremely upset, like many would after having such a disparaging interaction with a dental professional whom I assumed had some integrity. I will not go into any further details, because it still gets me quite upset. The unfortunate thing is they are not the only health care provider around that are participating in predatory marketing, sales and financing! read more

They billed me out of nowhere and when I requested the invoice, the person on the line told me"you need to pay your bill". I'd be happy to pay but let me see what I'm paying for, she literally hung up the phone on me when I responded to her. read more

Disappointed doesn't even begin to explain how I felt after visiting this office. I made an appt a week in advance and spent the time to confirm that my insurance was accepted and the visit would not be out of pocket. I arrived, waited over an hour only to be told that the reason I wasn't call in sooner is that the front desk told the assistant that I had left. Not true, sitting there the entire time. When I was finally brought into a treatment room, it was dirty with rusty spots on the floor and flakes of paint or rusted metal on the floor. It looked like a broom had not touched the floor all day at least. The final straw was being told, after an hour and forty-five minutes there, that my insurance would not be covering the procedure and I needed to pay out of pocket and file for a reimbursement and "maybe get a little back" in the words of the office manager. I left and told them that after being treated like this that I didn't trust them to do a procedure on me. I should have checked the reviews first, ended up wasting two and a half hours. read more

I loved everything about my 1st visit . Lauren was very nice and she was very helpful also ! I can't wait to come to my next visit .

SCAMMERS! SCAMMERS!SCAMMERS! If you see any good reviews about this place its either between them in this office or they pay some people to give them a good review. They are some thief professional I don't think they even go to school and get a degree in dental, these people take my $1800 plus insurance and they are asking me to pay more for a job they never did, now I'm in a lot of pain I have no money to go see another dentist. I'm telling you stay away from this place, this place is a mess.I wish I could post it without wasting my star they don't deserve it! read more

This place is a total fraud dental practice. They are also illegally taking payment from medicaid patients. We went for a simple tooth extraction. The first day we went for a consultation and was told that our insurance is very good and that our cost would be low. Then the day of the extraction with no prior notice we were told that our delta dental insurance is out of network and does not cover the costs and were pressured into signing a $2-3,000 bill for the extraction and to sign up for high interest financing. Lauren the office manager is untruthful. I would never come back here and caution you from going. The doctor Raquel Schot was nice and professional but that is all. read more

Horrible place do not go there. They speak Spanish in the front office so that they can scam you when you're back in their office chair and you have no idea what they're saying. The first time I went to them, they screwed me and told me I needed a special cleaning which I fell for ended. Since then, I have read many reviews stating that they do the same thing to all other clients as well. As you see recently, they've just been giving They don't deserve any good reviews. I went there last October and waited a very long time to get my teeth cleaned and x-rays. Six months later I went back and had x-rays. I was told I needed a $200 cleaning before I could get my insurance to pay for my cleaning. The doctor won't tell you that the doctor sends in the office workers to do their dirty work. Do not go here once again do not go here. I don't even think they're certified then I called my insurance company to tell them the situation and they lied to them. They told them that they fix cavities, but that is not the truth. they lied to me and told me I had two cavities but the truth, but that wasn't the truth Because I had Invisalign and was seeing another dentist who had just previously filled a cavity for me the month before these people are unethical and don't speak English and I understand most people here are on Medicaid and their illegal immigrants so that's probably why they fall for this bullshit. read more

Don't go here if you don't want to get tricked into a finance loan for services you haven't received, or want to deal with very unprofessional office management read more

Staff was nice enough, however no one explained anything they were doing, i could only imagine someone whose nervous or doesn't know whats going on having a hard time with tools being jammed into your mouth with 0 explanation. However my real gripe was i was told i had EIGHT cavities, quoted at $75 PER cavity WITH insurance. Yes a $600 cavity bill. Obviously i did not proceed with them and got a second opinion. Upon a more thorough and thoughtful exam somewhere else i was told i only had two and i had them both filled for less than $100. Don't go. read more

lauren the manager is the best also the gts in back was wonderful .i would highly recommend this dentist office to anyone.They welcome me with open arms. read more

SCAM SCAM SCAM!!! The only reason why I went here is bc this was the only dentist I could find that took Guardian. First they told me I needed a scailling of my gums and it would be $700. I wound up paying it. After I paid it I found out they sent the claim into my insurance company to try to get the money. I called my insurance company and they told me if the office would have did a prior authorization they would have approved it. Then the last straw was I went back for a cleaning and they tell me $168! I told them NO it's FREE. She tells me I need the plaque off my teeth and the regular cleaning is just the polishing. I told her I worked for a dentist and everyone knows that a regular cleaning removes plaque ! Thank god it was just open enrollment and I switched my insurance and my dentist! read more

This dentist office is run by a bunch of money grabbers. They've been rude and nasty to me since day 1 of me going there. I've been going to them for a few months now and twice they gave me a deep cleaning when my teeth DIDN'T need a deep cleaning. They made me have to a night guard saying that I "grind me teeth"which I don't need because I've already got a retainer that would prevent such things from happening. They also shaved one of my molars when they gave me my first crown on my lower left side they DON'T listen to their patients when they tell them anything I WOULDN'T recommend this dentist to my worst enemy. Their receptionist has a very bad attitude. I have to pay for things I didn't need. read more

If I can give this place a negative star rating, I would. For starters, I am betting charged for services. That were never rendered. The GP attempted to do a root canal (something a specialist usually handles). I spoke with Sunbit the third party business they utilize for transactions in lieu of insurance on the procedure the office is to do to reimburse me for this. The office manager who claims to be "Alexis" was not only rude but refused to take care of the issue. She kept cutting me off on the phone while I am explaining to her. What the Dr actually did. She is trying to argue on validating the charges. She hangs up, I called "multiple" times. The office staff, picks up, and hangs up. Every single call. In the course of less than 15 mins I came to the office to speak to the manager and the young girl in the front. Tall with blue eyes tells me at 4:48pm the Office manager is not in the office. Refuses to give me any information on the office manager. Before entering the office, I can see the two females in the front chit chatting and picking up the calls and hanging up. While I am there, inside the office, I call the office and the other Spanish looking young girl, looks at the phone and answers it only because she could hear the people in the lobby. And says "pls hold". I stated, it's nice of you to actually answer and say something instead of just hanging up the phone. She looks at me extremely disgustingly unprofessional, and says "I'm busy" mind you, I've already seen them "not busy" and chatting. Then the other young lady proceeds to get loud and rude with a nasty attitude and unprofessional and say "how can we help you" even though, I've been asking for a way to get in contact with the office manager. I asked who is their regional, she said they don't have one. I asked who is your office managers superior and she states, "there isn't one" I will be filing a claim with BBB at this point. read more

Horrible Dental office! Office manager will tell you certain services are not covered by insurance, charge you out of pocket fees and collect ins payments on the back end. They are guilty of insurance fraud and you should not trust them. I had to give a star to post the review but they really don't deserve one at all read more

Stay Away from Boynton Beach Dental Office next to JC Penney at Boynton Beach Mall. Lauren the manager makes you sign up for a loan you didn't agree and makes you pay the loan even though you did NOT RECEIVE ANY PRODUCTS OR SERVICES! And Lauren will not let you cancel the loan. Sunbit Loan! VERY ILLEGAL! CALL YOUR LAWYER! 801 N CONGRESS BOYNTON BEACH FL BOYNTON BEACH MALL DENTAL read more

This is the worst dental office in history. They will send bills to insurance companies for something they never did. Received a bill that they did cleanings and applied fluoride in which they never had the chance to do because of the horrendous service LAUREN provided and I walked out the office after letting her know she's very unprofessional then another stating they provided certain X-rays versus the one they actually did. Again the service is very unprofessional, they talk about patients and are very rude. Lauren is very unprofessional, have no class, no communication skills therefore, I took my business elsewhere! It seems the doctor at this office have a thing for Lauren as I told him what happened he said nothing to her and did nothing as she's still there. Believe me when I say she's very bad for the business and shouldn't be the face of any dental office better yet no customer service duties as she lack communication skills, people skills better yet skills in all areas! I'm going to assure they don't get away with what they're trying to get away with if they did it to me they'll do it to you. I'm one they will not stand a chance of stealing money for work never done. Please, avoid them at all cost very unprofessional and thieves. Check more reviews of patients that had the same horrible experience at the link below: https://www.mallscenters.com/brands/stores/boynton-mall-dental/boynton-beach--florida--boynton-beach-mall read more

Absolutely disgraceful. So rude and the cleaning I received was the absolute worst, still had food in my teeth when we were finished. Reporting the dental association. read more

Have been a faithful customer to boyton dental and is always a pleasure to visit them. The doctors and staff there are lovely and helpful. Highly recommend. read more

I called to ask if my insurance covered crowns and the lady told me that was information she could not tell me. She said I have to make an appointment, I told her that I couldn't because why am I gonna make an appointment if I don't know if it'll be covered by my insurance, she told me there was no way to tell me that information. I only wanted to know if there was coverage. The lady told me in a very feisty way no. I asked for her name and she said "for what" and I told her I needed her name to know who I was talking to, and she told me she couldn't give me her name. So then I asked to speak to her supervisor/and or manager and she told me she was the supervisor. I asked once again for her name and she said no and just hung up the phone. This place is called Boyntom Beach Mall Dental located in 801 N Congress Ave. The date of this incident is Thursday, July 25th and the call was answered at 4:20pm. read more

if your going here with Medicaid beware they say fillings and extractions are free but charge extra for unnecessary things called Medicaid and said there shouldn't be copays which they were trying to make me pay gave me bogus codes that weren't even what I needed or was having done wouldnt let me leave unless I agreed to have at least one thing done even medicaide didn't understand or have even heard of what they were trying to charge me for read more

zero rating horrible staff disrespectful and rude unprofessional will try and sell you on a credit line you didn't even authorize them to fill out for you! practice should be shut down! read more