In the heart of Machuchen downtown, you will find the most unique and eclectic small businesses. This one is equally fun to walk through with NJ merch and Hallmark items. Their staff was awesome helping us around the store and even helped us find a great coffee shop on the corner. Parking is challenging with the meters since it is hard to read but quite reasonable. This small mom and pop shop is worth a look. read more

Boyt Drugs - Drugstores Near Me - Metuchen, New Jersey

TLDR: do not patronize this store, the "owner of the parking lot" may tow if you patronize any other business in the area. I came to Metuchen to run errands, more specifically to go to Boyt Drugs to see if they had medical supplies for my family member. Parking is at a premium in Metuchen, but I found Boyt had a few spaces in a parking lot. I decided I would park at Boyt, walk to the cleaners, AHCS, and make Boyt my last stop before leaving. As I exited my vehicle a man in plain clothes came from behind his vehicle to advise me that I could not park there. I excused myself and asked if he was speaking to me, the only other person and vehicle in the parking lot. He repeated himself, told me I couldn't park there, and pointed to the tow sign, which I saw when coming into the lot with the intention of being a customer. The self described "owner of the parking lot" made me so uncomfortable. I chose to move my car onto the street. I went to every other business I planned, however, due to his aggressive nature I would rather drive to South Jersey to get the one item I needed from Boyt Drugs. Furthermore, a little research revealed that the parking lot is owned by Metuchen. The individual that chose to speak to me is the owner (based on public records I was able to pull from his license plate - the vehicle he doesn't even own outright). The bottom line is, please be kind to everyone. You never know who you are encountering. I'm sure it is frustrating to see other businesses flourishing around you, however, you never know when there could be an opportunity to turn someone into a customer; or in this case totally turn a customer away. I undoubtedly would NOT recommend Boyt Drugs for any medical need. read more

Incompetent Liars - wish I could give them negative stars. They cannot Auto re-fill your regular prescriptions (don't let them lie to you). They don't know how to use insurance (and will lie and tell you the price you're paying is with your insurance factored in when it's not). They also typically do not notify you when an Rx is ready. When I started going there about a year ago, I was surprised that I had to pay for my prescriptions (with my insurance (Aetna), my Rx's should be fully covered). Every single time, I would ask the pharmacist if that was the price after using my insurance, and they would look at the computer for a minute and then say Yes. Months later, I asked the same question to a different pharmacy staff member, and she checked the system and said they didn't even have my insurance information on file! That was shocking, since I had been going there for months and had been assured each time that they had utilized my insurance. I provided the information and that was the only time my prescription was free. After that, I stopped going there for my regular prescriptions due to the frustration of having been lied to and wasted money. I now only go there for one-off prescriptions (b/c it's the closest to where I live). However, I always end up paying for the prescription (when I'm pretty sure they should be free or very cheap). I am now unemployed, and not in a position to be paying for prescriptions that should be free, so when I recently had a one-off prescription to fill and it came to $15, I asked (yet again) if that was the price with my insurance factored in. They checked and told me my insurance requires pre-authorization, which could take days. I said ok, I'll wait. They said they submitted the pre-auth to my insurance company, and called a few days later telling me to come pick up my Rx. I went in and the price had come down from $15 to $12, but still wasn't free. I needed the Rx at that point so I paid for it. Today, I looked on my insurance company website to review the Explanation of Benefits (EOB) to understand why the Rx was not fully covered. There was no record of that prescription. I called Boyt's to ask when they submitted it to my insurance and what the claim number was. They checked the system and said the pre-authorization had been rejected. Why they did not tell me that when it happened is utterly beyond my comprehension. So how did the price come down from $15 to $12? Apparently, Boyt's has their own insurance program called GSPO which slightly reduces the prescription cost, and that is apparently what they used. Why would they tell me my insurance pre-authorization was approved and I should come pick up my Rx? Why did they decide to use their GSPO program instead of my insurance without telling me? The phone representative from Boyt's told me Today that they are not responsible for insurance pre-authorizations, and that is between me and my doctor. If they had told me that at the time, I would have reached out to my insurance company and/or my doctor. And this is just the most recent issue. I can't even tell you the number of times I've asked them to put my prescriptions on Auto-refill, they said they did, and then did not auto-refill my Rx. I am Beyond frustrated and beyond Finished with Boyt's drug store. They are incompetent liars that should not be trusted - especially with one's health. read more

Would never go anywhere else. They manage your care with kindness and efficiency. You aren't a number here, you're a whole person.

Located in the prime Main St. in Edison, this Store and its folks have become from bad to worse. One would think with so many big chain stores around they would be more courteous and professional but they lack it totally. Their prices for OTC stuff is higher than competitors and customer service is totally down hill. There is no care for patient if they misplace paper prescriptions losing them and can't fill the order even in a month forcing the patient to keep calling them to get status update. One would rather stick to chains offering competitive pricing and better customer care. read more

Small town pharmacy with personal touch that larger chains lack. Superb service and friendly people, knowledge pharmacist takes extra time to discuss medications make suggestions etc. Wonderful hometown pharmacy with all the extras! Huge holiday dept. as well as gifts ideas, cards, and all your personal hygiene needs too read more

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Amazing flu shot experience! Promptly emailed me all paperwork as soon as I got off the phone with them inquiring about flu shot appointments, then when I was called my the pharmacy that my insurance went through and I could make my appointment they told me that I could come in immediately if I wanted. Super quick and efficient and loved the flexibility of not having to be squeezed into a specific appointment slot days Of a week down the road. read more

The most amazing people run this business. They were closing up, I literally walked into them in the parking lot, and without hesitation, they asked what I needed and opened back up to fulfill the prescription that my doctor called in moments before. They really put people first here and know how to treat customers. Choose this pharmacy first!! read more

BOYT DRUGS IS THE BEST!!!!! The pharmacist and the staff go out of their way to help you find what you're looking for or if you have questions about your medication. The delivery is excellent if you're sick or cannot make it to the drugstore delivery service will deliver to your house. The delivery person is very nice and polite. I can't say enough great things about them. It has that Hometown feel of a small drugstore still not like a Walgreens or CVS where they don't know you by name. I've been dealing with boyts for over 46 years. read more

My favorite pharmacy ! The entire staff is very friendly & I couldn't be happier . We use to live 5 minutes away but moved about 30 minutes away now and this is still our go to pharmacy ! Chris is amazing he's always so helpful and get things done without hesitation! With a child that takes medication daily they certainly put my mind at ease . read more

this is a very nice drug store. loved the michel design stuff. bought some tissue packs and cough drops. friendly cashier too.

Boyt Drugs is a great hometown pharmacy. They have great customer service. The pharmacists are very knowledgeable and helpful and go out of their way to help you. They are so much better than the national chains. I shop there for cards, gifts, etc. Highly recommend this business! read more

The best people and staff you could have taking care of your medication needs. Quick to answer the phone. Knowledgeable about medications, use, diseases and side effects. Quick to call doctors about possible medication errors. Amazing people! read more

This place is wonderful and way better than any chain pharmacy you will ever find. That has an excellent gift/retail section where you can buy all the essentials for the season and pick up some cute/unique gifts! The place is always spotless and they are constantly getting in new products. My in-laws (who have multiple health conditions) go here as well and they always have the prescriptions ready for them (even when they forget to get refills, the pharmacy already has them!). The medications are always ready when I walk in and the staff is very friendly. They've never forgotten to auto-fill my medication so it is super convenient for me as I'm always on the run between work and errands. In addition to all this, they have an amazing FREE delivery service which has been helpful for my in-laws. With COVID, this has been an invaluable service - especially for the in-laws who don't like leaving the house too much due to their susceptibility to the virus. I encourage anyone/everyone to give them a try and see what a major difference shopping local can really make for their pharmacy experience, in the best way. read more

We have used Boyt Pharmacy for about 14 years! With family members with chronic conditions and lifesaving medications, we needed a pharmacist we could trust! Boyt has always been there for us, they waited for me to close the pharmacy, they helped us with prescriptions renewals, insurance issues etc... they are conveniently located in town and they know they customers.... won't go anywhere else read more

I switched to this pharmacy after getting tired of the 35 minute lines at Walgreens. I had always gone to big chain stores for my prescriptions, however after switching here I will always keep my business at small mom and pop drug stores like this. These people are always so nice, welcome you with a smile and know a lot of people on a first name basis. They deliver to the elderly or anyone . There is always an appropriate amount of staff on to keep up with the business. Last time I went in for some reason my prescription was not going through insurance. I had to pick up my son from school so after my insurance company was taking forever on the phone I told them I would come back later. After 20 minutes the pharmacist himself (I believe his name is Chris) called me and told me he had gotten it all taken care of for me. He really didn't have to do that. I just really appreciate how organized, fast and efficient they are. All the pharmacists are very kind and knowledgeable always giving advice if asked. The woman that works there too is also great and really fast as well. They also have really cool little trinkets and jewelry that they sell. Now I know why they have been open for at least 25 years . I would highly recommend !!!!! read more