We hired B&K for our three story addition (incl. extended basement) off the back of our house and could not have been happier with the process, customer service and final result! Our designer/architect, Jim was super creative and most importantly, listened to our likes/dislikes. He collaborated with us and ultimately, designed the optimal layout for our family. He was extremely generous with his time, and would give us an opinion when we asked, which was appreciated. Our experience with the construction manager was equally as great! Not only was Louie super friendly (even to our dog!) but he was a straight-shooter who got the job done. He addressed all our concerns in a timely manner and really went the extra mile to not only make sure it was done right but that we were happy with the results. All the tradesmen were nice, respectful of us and our property, and clean. The only issues that came up were miscommunications on whether some items were included in the budget, which I think is bound to occur in any of these larger projects. At the end of the day, we worked with the team and B&K always made it right. The owner even visited our home one day to ensure our punchlist of items and any discrepancies were taken care of. He said he wanted a happy customer and it shows in the superior customer service they put forth during the entire project. Overall, it was so nice working with such friendly, respectful, and smart people during each stage of the process. I could not be happier with our addition (layout is perfect, quality is great!) and would highly recommend B&K to anyone looking to take on such a major remodeling project. They even got the job completed on time! read more

Bradford and Kent remodeled our kitchen and we simply couldn't be more pleased with both the process and the result. There isn't a single thing we would have done differently; we highly recommend Bradford and Kent. The process began with Bradford and Kent's designer Brandie McCoy. What distinguished Brandie was that she really listened to what we wanted and then, guided us toward a design and materials that aligned with our desired look and function. The kitchen had been very dark with dated cabinetry; since we had 9 foot ceilings, I had hung some of my basket collection from the ceiling. We wanted a very light and airy design but I was torn about removing the baskets; Brandie suggested a couple of shelves so I could still include some of my favorites. It was the perfect solution. She also came to discuss every drawer or cupboard and what would go into them, resulting in a design that functions exactly as we desired. When we got to the construction phase, Jim Nolan did an outstanding job managing the many people working on the kitchen. All along, the crew was respectful of our home and our privacy. Jim carefully orchestrated the numerous trades at one per day. They were all truly experts and actually were artisans. The cabinetry is absolutely exquisite as are the marble counter tops. The experience of the team really surfaced when they navigated a change in range specifications (the model had been upgraded after we had chosen it.) Jim also scheduled and came for every inspection. We will not do another remodeling project without Bradford and Kent and very enthusiastically commend their work, from start to finish. read more

Our newly completed kitchen and bathroom renovation by Bradford & Kent exceeded our expectations and we now have spaces we have only dreamt about. From the initial consultation, to the 3D drawings, through to demolition and completion, every phase was expertly choreographed with customer satisfaction as its goal. As homeowners, we knew that changes and modifications were inevitable components to the renovation and B&K handled these requests with ease and were open to our wishes. They made the adjustments happen without any negative impact to the overall timeline and scope of the project. All of the B&K employees, as well as the subcontractors, were friendly and willing to go above and beyond. Chelsea patiently helped us select products and finishes with an expertise unsurpassed. She eased our trepidation at the onset of the project through to completion. Jim, our project superintendent, was professional, personable, and knowledgeable. He handled our concerns, both big and small, with promptness and concern for the overall project and gave us confidence knowing that our project would meet B&K's strict guidelines. It's evident that teamwork is an essential part of the process, as all those involved, from the owners Joe and Rob and to all the others throughout the company, are clearly focused on one goal: a quality product, which is completed on budget, on time, and with distinction. We highly recommend them and would not hesitate to use them again for future renovations. A+ John and Jackie Downers Grove, IL. read more

We had the formidable task of researching for the right company to construct a complete re-hab of a kitchen, laundry room and three bathrooms. Our first stop was the seminars offered by Bradford and Kent on a Saturday morning. Their presentation was congenial, organized and professional. We went no further. We worked with Laura on design and found her to be creative and well versed with CAD drawing. This allowed us to visualize and modify on the spot as we discussed ideas. The cabinets we chose are of the highest quality and the fine workmanship of the carpenters made our drawings a beautiful reality. As in any large project there were slight modifications needed during the process. One weekend at an on-site visit we questioned a minor lay-out of the design. Within minutes we received a phone call from one of the owners assuring us it would be taken care of immediately. It was. When the project was completed we were introduced to Richard, the customer service rep. He made sure all the final details were completed to our satisfaction and explained that he would be our contact person if any problems arise in the future. We were also fortunate to meet and work with Laurie, the marketing coordinator. Her enthusiasm for our project was equal to our own. We found that we did not just sign with a company but with a team of people who obviously love what they do and service their clients with the highest degree of professionalism. read more

I had noticed the Bradford and Kent signs in my neighborhood for a long time and decided to call for my kitchen remodel. It began with a visit from Sharon, our designer. Sharon was wonderful. After asking what we would like to see in our new kitchen, she proceeded to offer ideas and suggestions I did not know were possible. She was always available, meeting with us often to choose all the elements for our new kitchen, even taking us to vendors to choose lighting and tile. Sharon was personable, friendly, and patient. She eased my fears of what I thought would be a daunting experience. Jake, our construction manager, embodied the characteristics of a leader, thoroughly explaining the process, and organizing the scheduled tradesmen. He welcomed and answered all questions, was ever-present, checking the workmanship and making sure the project proceeded in an orderly, efficient manner. His calm demeanor was one of the important factors, bringing the pieces together to a final, beautiful end. The tradesmen were friendly, professional, and knowledgeable. It was fascinating watching their skill and expertise as my kitchen came together. The guarantee and after care gives me a sense of security and satisfaction. I am glad I called and would recommend Bradford and Kent tor anyone's remodeling projects. read more

Couple of months ago Bradford and Kent completed remodeling of our kitchen. It was gutted completely installing new cabinets, some new ceiling drywall, new quartzite countertops, appliances, electrical work, lighting and hardwood floor finishing. Also provided a warranty of their work. The project planning was done by B&K designer recommending and reviewing layout, dimensions, materials in their in office 3D software making easy to visualize the new kitchen Project manager and construction crew gave us a timeline for completion of work. While we hear about delays in remodeling work, this was a pleasant surprise when the kitchen was finished ahead of planned schedule. Moreover the quality of work was first rate, no repair work was needed. Planning a total kitchen makeover is quite time consuming, so that using K&B which has a complete showroom, designers, project managers saved us a lot of time and effort including daily monitoring of the project. Rob Quiqley, one of the owners, was very accommodating in making some decisions to move the project along. All in all we are quite happy with the quality of work and the new kitchen read more

From the initial presentation to the final product Bradford and Kent did an excellent job. We first met with the addition and kitchen designers who gave us a wonderful presentation describing the company, the design-build process and photos of actual projects. After the initial presentation my husband who is an engineer started drawing up some ideas. When we met with the designers they warmly embraced these ideas and came up with several of their own. After we agreed to the project design we asked if my husband could do some of the finishing work himself and were told that was not a problem. Nothing throughout the project was ever a problem. During the construction phase we had our own construction manager who was very available to answer phone calls or meet with us. The tradesmen who did the work were fabulous. They were polite, neat and very talented. We could not be happier with our new kitchen and family room. Many of our neighbors have said the addition looks like it was built with the house. We could not recommend Bradford and Kent more highly. read more

I have given Bradford & Kent a 5 star review only because there was no room for a 10. I have spent the last 3 years having extensive renovation, upgrading, remodeling and general upkeep on my home performed. It is very hard to turn your home over to strangers to demolish, tear apart and hopefully improve and bring your idea to life. Not only was Bradford & Kent able to realize this dream but excelled in the planning, implementing and finishing of my remodel. Because of all this work on my home, I can give a very honest and accurate review of many differing contractors. Bradford & Kent was way above the level of workmanship, professionalism, knowledge of construction and materials and follow through than any other company I have heard, seen or experienced. I would not turn the importance of a good quality home remodel over to anyone else than Bradford & Kent. Each and every work person in the office and on the site was professional, capable, caring, concerned and accepting of nothing except excellence. I am now an ecstatic homeowner! read more

I just read the reviews for Bradford and Kent and cannot believe it. Look at the reviews in the hidden section. They tell the true story. A bunch of our friends have used this company and are very happy with the results. In fact, we found Laura a designer at Bradford and Kent through our neighbor. We have used Bradford and Kent for three projects and could not be happier. First, we redesigned and totally gutted our kitchen. It turned out great. After two of our neighbors saw our kitchen remodel they decided to have their kitchens redone by Bradford and Kent. It seems like they have done half the kitchens in our Danada subdivision. After our kitchen remodel we decided to have Bradford and Kent redo our master and guest bath. Again, everything turned out fine. It was a tough decision to spend the money, but we turned our basement into our new third floor complete with a kitchen, bath, workout room and playroom. We are so glad we did this. Our designer, construction managers and the trades exceeded our expectations on all three projects. read more

Bradford and Kent is definitely my go to company for all of my remodeling projects! I used them to completely remodel my kitchen and master bath in my previous home and they just completed my kitchen in my new home. I have always been impressed with their help and concern throughout the projects. They do a great job protecting the surroundings while they work and do a fabulous job of cleanup at the end of each day. All of the workmen have been wonderful and trustworthy. Their 5 year guarantee is fantastic! Any problems you have will be taken care of for 5 years after completion of the project. I will definitely us them again for any future projects. Kudos to Bradford and Kent!!! I just realized my prior review is in the unseen category of Yelp as are 30 additional outstanding reviews. I cannot believe the reviews that can be seen on Yelp. I have a lot of friends who have used Bradford and Kent, and love them. I would encourage Yelpers who are considering Bradford and Kent to look at the unseen reviews. read more

Our original home addition plans (a first floor master bedroom and bath) were denied by our village due to lot size limitations. It was unfortunate since the Bradford & Kent architect did a fantastic job of visioning the project and providing us with expert guidance and suggestions. We ultimately decided to convert our screen-in porch into a first floor bedroom and this project turned out great from start to finish. The new room fits perfectly into our home and looks as if it has always been part of the original home. The tradesmen who worked on the project were timely, courteous, clean and diligent. The project manager kept us informed each step of the way so there were no surprises. The project was completed on time and on budget. The true test of a remodeling contractor is whether they would be hired again. As we think about remodeling our kitchen and master bathroom, we would not hesitate to consult with Bradford & Kent. read more

We knew when we contracted with Bradford and Kent that they would do an excellent job on our large addition remodel. The reason is because we have had several friends and family who have had done work by them. We have a very old home on which we wanted to put a large rear addition. Our designer Jim was knowledgeable, kind and held our hands each step of the process. His design was gorgeous. It looked like the addition was built when the initial house was done. When Jim handed us off to our construction manager Jon it could not have gone better. Jon told us exactly what the trades would be doing and what days they would be arriving. Each of the trades treated our house like it was their own. The craftsmanship was beyond compare. We could not be happier with our beautiful new addition. read more

I recently hired Bradford & Kent to replace a 2nd story double-wide, double hung Pella window including all of the associated external and internal pieces - trim, siding, etc. This average project was complicated by the fact that we have a mansard roof where the second story windows intersect and the window was totally dry-rotted due to ice damning over this particular window. Bradford & Kent thoroughly investigated the situation, resolving the underlying issues and replacing the window. Their communication was consistent and clear, their scheduling and punctuality were top-notch and their installers were skilled and cleaned up after themselves after the installation was complete. Overall, they did a great job on this project. I will be using them again in the future. read more

From the start of the process, Bradford & Kent was honest and determined to work within our budget. Our designer, Darci Tee, was fantastic, She brought our ideas to life and stayed within budget. Her ideas were so helpful when laying out our kitchen design, She designed and island that worked in the space we have and made it look like so custom. She was with us every step of the way, picking out cabinets, countertops, flooring, paint, and so on. After all the planning, B & K's construction crew was professional, clean, and very attentive to details. Our project manager, Jon Graunke, was at the house regularly to oversee the work, B & K finished on time and on budget. We could not be happier with the process, and most importantly, the finished product. read more

Bradford & Kent put an addition on our house in 2001. We were incredibly pleased with the quality of their work and we have remained pleased after 17 years. We wanted to take a wall down between our family room and the kitchen to open up the rooms. We also did a complete kitchen remodel including new cabinets, moving appliances to a different part of the kitchen and some work on our wood floors. We trusted Bradford & Kent because of our past experience. We could not be happier with our new kitchen! It is beautiful and more functional. We were happy with the timeline in which they completed the job as well as with the workers. Everyone on the job was on time, clean and respectful of our home. We would not hesitate to hire them again. read more

Bradford and Kent is definitely my "go to" company for all of my remodeling projects! I used them to completely remodel my kitchen and master bath in my previous home and they just completed my kitchen in my new home. I have always been impressed with their help and concern throughout the projects. They do a great job protecting the surroundings while they work and do a fabulous job of cleanup at the end of each day. All of the workmen have been wonderful and trustworthy. Their 5 year guarantee is fantastic! Any problems you have will be taken care of for 5 years after completion of the project. I will definitely us them again for any future projects. Kudos to Bradford and Kent!!! read more

Our house is more than 20 years old, and the addition recently constructed for us by Bradford and Kent looks like part of the original house both from the inside and the outside. We started with a rough idea of what we wanted, but our designer Jim developed a design that included some interesting architectural touches that we could not have envisioned. We are completely satisfied with the quality of the workmanship and materials, and feel that we got a solid value. A neighbor who is in the construction business was impressed with the work, and noted that Bradford and Kent did things the right way and took no shortcuts. The addition was even completed more than two weeks ahead of schedule. read more

We love Bradford and Kent. From our first meeting with Maury, our designer, we knew he was very good and never felt pressured. I am an engineer and had many of my own ideas. Maury was very receptive to those ideas, and came up with several of his own. During the construction phase, we decided to add more windows and make a few changes. It was never a problem. We had our own personal superintendent Dan who managed our project. He promptly answered any questions by phone or in a meeting. We could not be happier with the results. Many of our neighbors have said the addition looks like it was built with house. We definitely recommend Bradford and Kent. read more

This is the second time we used Bradford and Kent. We were very pleased the first time we used them. They were exceptional the second time we used them for our remodel. Drew, the construction manger was professional, response, and caught small issues before I did. I would bring up small things to Drew and he said he was already tracking the issues and working on getting it resolved. Drew went above and beyond and is true professional. The tradesmen were great and the quality is awesome. Gregg, did an amazing job with the design. Were are very happy with the work they did and would recommend them to family and friends. read more