Absolutely amazing owner/trainers and programs offered. Very diligent, kind and helpful. The…read moreclasses offered by Karlene have made an amazing difference with our dogs. I can't recommend her highly enough - really amazing.

My husband and I needed help with our newly adopted 4 year old Rottweiler (Wayne) as he had no…read moreprior training, no boundaries set and no socialization with other people or pets which unfortunately resulted in aggression. Before adopting Wayne, we already had another dog and a cat so we knew we had a lot of work to do to get them acclimated and keep them all safe. After just the first session, we witnessed many positive improvements with Wayne's behavior which kept us wanting more. Now, after just 3 sessions with Dr. Karlene, Wayne has an A on his report card -at least in our book! In addition to learning commands, he sits and patiently waits for our other dog to eat first before he gets any food. He is much easier to take on walks (no more pulling and growling or barking) and we don't worry about him hurting our other animals. He's a very gentle giant with all of them. We recently added a kitten to our family and he's really sweet with her too, even when she bites his tail and plays with his whiskers. During this process, I learned that training a dog isn't as simple as dropping it off to a trainer to do the work; the family really needs to come together (humans and pets) to learn the techniques and do the work as a team. It doesn't take much time, just consistency and a good behavioralist!

We have used Nicole numerous times over the past year for in home dog sitting. Each and every time…read moreshe exceeds our expectations. She treats our fur babies so well....makes sure they are loved, walked and fed. Communicates effectively with us during our trip for updates. Our puppies are so calm and happy when we get home...I'm 100% certain that Nicole gives our puppies the love and caring they deserve while we're away. We'll use Nicole again and again!

My Staffy Pit-Mix has been going there for hoarding for the past 7 years. They LOVE him. He doesn't…read moreplay well with others so he gets lots of attentions, when he's not snoozing away in a room (no crates). I love that I can see him on the cameras. And best of all there is ALWAYS someone on site - 24/7. Mark, the owner, is also an expert trainer and taught us how to use only positive reinforcement to make out 95-pound snuggle Pit the very best family member. Would never board our boy anywhere else.

Mark is so patient and his love for his trade truly shows in the way he handles my dog. My boy…read moreloves him and has so much fun learning from him!

We have a rescue dog with some significant behavioral issues from prior abuse and neglect. After…read morebeing turned away by the very rescue group we adopted her from, and a very negative consultation from one trainer, we found Michael which was a true blessing. Our dog Olive completed a board and train with Michael in his home. This has made such huge difference in the issues she was having. We now have a great foundation and the tools to build upon her success. We would 100% recommend his training services, and we plan on using his amazing new boarding services as well.

Mike was very professional and attentive when it came to communicating. While on my week and a half…read morevacation Mike sent photos and video of my 12 year old American Eskimo. He treated him as if he was one of his own. Milo has some health issues and Mike made me feel very comfortable knowing he was in good hands. When we picked up Milo I honestly don't think Milo was to come home with us, that's how much he loved Mike. Anytime I go away for a long period of time I will definitely make the 2 hour drive to have Mike watch my pup. Highly recommend!!!

I would not trust this place with grooming my back hair. My poor Sheila came home looking like…read moreRobert Smith from The Cure. If you are planning to come here, I would recommend that you do nothing of the sort.

Very disappointing experience. My dog came out looking like she was put through a washing machine…read moreand chewed up while covered in the scintilla of hair that was cut. They told me they groomed my dog but she looked nothing of the sort; she looked like an old rag used in an auto shop. My dog honestly looked worse afterward. I would not recommend this facility, as the staff is unqualified and beyond unprofessional.

Jen has a true love and passion for working with animals and it shines through in her work! OTM…read moreWest Side offers an incredible service caring for pets in their own home. We are so grateful for all that Jen does!

I got the cutest puppy from this pet store 1 1/2 years ago . I am so happy with my puppy from…read moreAllie's store. They are caring and very dedicated to their puppies and their heath. I chose them because after a lot of online puppy scams and lost of money . I Allie's was super reputable. I have had lots of people tell me that is were they got there puppy . I am so sorry that Kathy Hopekill Found it in her power to close pet stores like this . Thank you, Jeff for all you have done.

Everything went well! The staff is very professional, knowledgeable and love animals! They help…read moreyou make choices in accessories if needed. Not pushy! They are patient and no matter how many times I called, they were kind. Jeff, the Owner is the most dog wise person I have ever met. He picks up the puppies from local breeders no matter what the weather, weekly. The website is easy to navigate. They keep the shop spotless! The puppies play in groups. It is a total joy to do business to get the new member of your family from Allie's.

Such a nice experience with Bella! Our goldendoodle is our first puppy, the first for my daughter…read more The process was easy to follow, very detailed and comprehensive - i.e. we had to commit to getting training and we watched her process videos and suggestions - but this all speaks to Janelle's commitment to us and her pups. She is not going to let just anyone get a puppy, she wants them to have the best home. Communication was key. Being new to this or any puppy adoption, we had many, many texts between us so I never felt abandoned in the process. As our pup was available right away and we live in the Rochester area, we started talking on Saturday and had our lil girl on Monday! Big Thank You to Janelle for her wonderful breeding and adoption process!

After a very long time of researching breeders I decided that Janelle Cole at bellaminidoodles.com…read moreseemed like the best fit to work with. I found a beautiful puppy listed on the website " Fushia Girl " a mini goldendoodle i spoke to Jenelle 3 times before purchasing. She sent me the invoice for 3,900.00. Once I paid in full she texted me not thanking me for the payment but to complain she forgot to add on the $110.00 processing fee she gets charged when one uses a credit card. Although this was settled once she realized her error Jenelle advised she would pay for this fee along with the " training the pup received " I selected a pick up date see her website she charges $550.00 for pick up in Lee Massachusetts. Once a delivery date was set I received another text from Jenelle advising me to bring $675.00 in cash for the delivery driver. Big difference $550.00 to $675.00. I arrived early that day to pick up the puppy, no delivery company existed it was just her son. I pay the $675.00 was handed the pup and drove home the 2 hours. When finally was getting settled at home I noticed I was given the wrong dog. I also must add this pup was so shaggy, messy, matted and poor thng couldn't see with the amount of hair covering the eyes. I brought the pup to TWO pet specialists and was told this dog is NOT a Pure Goldendoodle this is closer to a Poddle. I contacted Jenelle Cole that same night at 732pm via text, expressed my concern to Jenelle Cole. Radio Silent, No Text, No Phone Call nothing. The next day at 130 pm I finally connected with Jenelle Cole owner of Bellaminidoodles.com. The reply I received " anyone who is not happy with the puppy they receive I always tell them to bring the puppy back to me " I remind her I live in Massachusetts and she lives in Rochester NY a 938 miles round trip. That day I spend 2 hours researching flight nanny, delivery companies, private flights out of the Beverly ma airport, thought about renting a car, looked into taking a bus to NY so many ideas but every idea I had and looked into would cost $650.00 at minimum to get the pup returned to NY. I finally decided I would drive my own car that is a lease to NY. I reached back out to Janelle and ask her if she would kindly return my $675.00 cash from the pick up delivery and I Will agree to drive the pup I have back to her home in Rochester NY. Her reply " I am not paying one penny for your expense to bring the pup back to me this is your responsibility " Text me when you are on your way, and hangs up on the phone on me. The next day at 4:42 am I got in the car and drove to NY. I arrived at 12:35 pm returned the pup back to Jenelle Cole. She begged me not to post any reviews. She asked me if I thought she was being fair I replied NO but showed zero compassion. All I wanted and still want is the delivery fee of $675.00 returned to me. Note again her sketchy website says her delivery fee to pick-up a pup is $550.00 so why was I was charged $675.00 is wild. I returned home that same night at 920pm. I drove 987 miles, drove a total of 14 hours, spent $140.00 on gas in one day a big loss for me. The next day Jenelle Cole texted me showing me pictures of the pup all well groomed saying she has been adopted for $3400. I submitted a complaint with the Attorney general office in NY thankfully they have a Lemon Law for Dogs. Waiting for the outcome, I just want my refund. #1 pic is the dog I purchased, #2 & 3rd picture is how I received the pup, shaggy, messy and not the same dog. Lastly her pups are not " Trained " so please beware and no I do not recommend bellaminidoodles.com. They advertise Goldendoodles but are selling Poodles. Note multiple negative reviews posted on bellaminidoodles.com most concerning her last positive review is not recent dated back to 2019. Could be family or friends posting a positive review.