Except that is not what actually happened. What really happened was the site in Tonawanda said the…read morevaccines were okay, so we had no clue that Rochester would refuse us when we travelled an hour and a half to get there. So one facility said fine, the other did not say anything until after we arrived and declined us. Inconsistency is not our fault yet we were banned from all Camp Bow Wows now after you ruined our Mother's Day plans. Blaming customers for your facility inconsistencies, ruining people's plans, giving the impression everything is okay, causing us to drive an hour and a half and then rejecting us and then not having any accountability in the matter is a huge thumbs down.

They have taken such amazing care of my Grand pup twice a week since she was four months old. She…read moreis almost four. She absolutely loves going. The staff knows all of us that pick her up by face. It's clear that they all love their jobs and the dogs they care for.

I have a reactive, anxious German Shepherd who has not done great at other boarding places. I…read moreimmediately felt at ease the first time I made a reservation for him here. Bob is a retired K9 handler, so has years of experience with high-strung GSDs. The whole staff is calm and knowledgeable, and I am assured that while my dog isn't happy unless he's home, Evergreen makes his stay as positive as possible. The prices are very reasonable, and if you have two dogs that can stay in the same run, the second gets a significant discount. I recommend Evergreen to everyone I know of who is looking for a kennel.

This past weekend we had to board our dog while went out of town. Our go to kennel was booked…read moresolid so I reached out to evergreen. I was thrilled they still had a spot for our dog. There are new owners of this facility. This is a locally owned and operated business. The owner has extensive knowledge of canine handling. My dog could not have been happier at this family run facility. It is well run and the dogs are taken care of amazingly. We will be going back with our dog in the future

I would not trust this place with grooming my back hair. My poor Sheila came home looking like…read moreRobert Smith from The Cure. If you are planning to come here, I would recommend that you do nothing of the sort.

Very disappointing experience. My dog came out looking like she was put through a washing machine…read moreand chewed up while covered in the scintilla of hair that was cut. They told me they groomed my dog but she looked nothing of the sort; she looked like an old rag used in an auto shop. My dog honestly looked worse afterward. I would not recommend this facility, as the staff is unqualified and beyond unprofessional.

Training with Jeff Bushorr We've taken three classes with…read moreJeff and each one has been a great experience! Most recently, our Sally graduated from the Advanced Adult Dog class. Jeff's methods are effective because of his clear explanations and demonstrations. He is patient in teaching not only the dogs but the humans as well. Having skills to work on between classes was helpful and Jeff is accessible between classes to answer any questions. I highly recommend Jeff's classes!

Awesome place to board your pet. we have used them several times for boarding & every time is a…read moregreat experience. they send you multiple photos of your pet while at boarding or daycare. most recently we were in a pinch and weren't able to pick up our dog at scheduled time. they had a staff member come in extra & were able to get him on the bus to drop him off at our house which alleviated so much stress. highly recommend.

My Staffy Pit-Mix has been going there for hoarding for the past 7 years. They LOVE him. He doesn't…read moreplay well with others so he gets lots of attentions, when he's not snoozing away in a room (no crates). I love that I can see him on the cameras. And best of all there is ALWAYS someone on site - 24/7. Mark, the owner, is also an expert trainer and taught us how to use only positive reinforcement to make out 95-pound snuggle Pit the very best family member. Would never board our boy anywhere else.

I asked for help several times. I did everything I was told. Unfortunately killed another of my…read moredogs. I always recommended Mark. He never contacted me when I texted or messaged. I believe he is so fixated on dogs out of the country. I asked for help several times and did everything he said. At class he made my dog aggressive. She has a new home but my border Collie is dead.

Lavish Leash is a dream come true for any dog owner. From the moment we walked in, I was impressed…read moreby how clean, organized, and welcoming the facility was. Everything is spotless, and it's clear the staff takes great care in maintaining a high standard. The team is outstanding--attentive, friendly, and clearly passionate about what they do. They took the time to get to know my dog and made sure she felt comfortable and happy during her stay. I really appreciated the updates and personal touches throughout her visit. Whether it's daycare or overnight boarding, the prices are very reasonable for the level of care provided. I'm so glad to have found a place I can trust completely with her. I highly recommend Lavish Leash to anyone looking for safe, reliable, and caring pet care.

The folks at irondequoit animal hospital are exceptional and truly there for our pup. As with any…read moreplace I'm sure there are fantastic doctors and support, and the opposite end. However we have not see the latter. Doctor got on the ground to truly meet my pup and earn his trust. Limiting the stressful nature of the vet. They also allow text which is truly fantastic to reorder medicine. We're new to Rochester but we strongly recommends the Irondequoit Animal Hospital

got ripped open by an animal and we brought her in there and because we didn't have an appointment…read morethey wouldn't see us and they told us to find an Emergency Vets a lady overheard this and gave up her appointment for us. They put us in room and then called the police. They came and told us we had to leave and they were sympathetic to us and they said I wouldn't come back here if I were you this place is known to be coldhearted. This place was terrible and I gave him week before for x-rays for my . So inhumane their stomach was opened wide open with the biggest gas I've ever seen and anything.

Wonderful providers of petcare! Both Paul and Colleen are wonderful people and Colleen has done an…read moreamazing job dogsitting our dogs when we're out of town! She is super caring and thoughtful, and soo responsible. I trust Colleen with my dogs and my home, and I have no doubts about her! I highly recommend Paul and Colleen!

From the owner: Dog Boarding, Dog Training, In Home Pet Care, Pet Retail.read more

We use On the Move petcare every time we leave town. They are a great service and are very…read morereliable. They have a very, very quick response time. I love the notes we get after each visit. They are also very flexible and attuned to your pet's needs. For example, when we were gone for a longer stretch of time, the sitter recomended longer visits based on our cat's behavior, and they were able to make that change easily. I also feel like the folks taking care of out cat genuinely enjoy spending time with him, and it feels good to leave him in the care of people who genuinely appreciate him and care like we do!

Excellent service. Highly recommend. My 2 cats were very well cared for and the communication…read more while we were away was great. Will definitely use again! Kitty B.