I visited this place last week for an oil change and tire rotation. I was expecting to wait quite a…read morebit since I didn't have an appointment but they had me in and out in about an hour. The staff was extremely nice and professional and I will be going back and recommend to anyone.

Brutally honest review - took our SUV in on Sunday morning, we had a slow leak in right rear tire…read more Waited a while, Dante (extremely kind and professional) let us know that when our tire was removed, the technician actually ripped a hole through our tire. Dante let us know that they damaged our tire and generously offered to replace it . of course you can't really have a brand new tire and a used tire on the rear of your car which we pointed out. Dante offered to replace both tires at the cost of Mavis . we were so impressed to buy his owning up to the mistake that we offered to pay for one of the tires, and Mavis would pay for the tire that they damaged. We left Mavis with a spare tire on the right rear of the car and we were told to come back Tuesday when our two new tires would arrive. Arrived on Tuesday, and the two tires were put on the back of our SUV, watching the entire process, especially after the technician putting a hole through our tire, we did not feel a lot of confidence in the skills of the technicians in the bay . Left now for the second time, got home and realized that our tire pressure warning light was on because the tire had not been filled to the proper amount. Plus, on our receipt, it stated to come back within 25 miles of driving to have the torque tested. Now we are on Wednesday and it is the third visit to Mavis in four days. Let the gentleman know at the counter that our receipt said to bring it back in within 25 miles and he said he had never heard of that. Showed the receipt on my phone and let him know our tires were low just since yesterday. Got the torque tested, got the air in the tires. In all honesty, if this review were based on Dante and his professionalism, we would give a five star rating, however, the lack of confidence in the technicians is very concerning and for that reason we are giving a three star review. Secondly, what if we were in a position that we could not have paid for that second tire? It was a $449 transaction. We offered to pay for that tire so that our tires matched, but not all customers would be able to do that and that would mean that Mavis would have had to eat the cost of two tires. The establishment is new, nice, clean, however, we personally would not go to this location again . This should've been a one time appointment to check on air leak in a rear tire that probably could've been patched and it turned into three visits, $449 and a decent amount of hassle. We had high hopes for a brand new tire place close to home, but we will not return again .

I would strongly recommend getting a second opinion before approving major repairs…read more I brought my 2021 GMC Yukon AT4 to Davenport GMC with a drivability issue just before my extended warranty expired. After their diagnosis, I was told the transmission needed to be replaced, and that repair was completed. The problem was still there immediately after I got the vehicle back. I was told to drive it for a "learning period," which I did, but nothing changed. After multiple return visits, I was then told the issue is now the engine and that it needs to be replaced. This all happened right after the warranty expired. At this point, the original problem has never been fixed, even after a major repair was done based on their diagnosis. Communication has also been an issue. I was told to contact the warranty company myself, but they confirmed that claims must be handled by the dealership and had no record of proper communication from them. The service manager, Chris, has been my main point of contact, and I've received inconsistent information throughout the process. I also had difficulty getting responses from upper management when trying to escalate.

Review for Davenport Auto Park in Rocky Mount, NC…read more I am deeply disappointed with how Davenport Auto Park handled my late husband's vehicle. After his passing, I contacted the dealership on August 9, 12, and 13, 2022, asking for the return of his GMC truck. I was told the vehicle had already been sold. However, sales records indicate the truck did not leave Rocky Mount until September 2022, long after my requests On August 9, 2022. I also have documentation showing that a power of attorney used in the transaction was voided by Cheryl Spruill, the dealership's title worker. Despite my requests, the dealership refused to return the vehicle. Matt Joyner, the sales manager, shifted blame onto the fact that I had legal representation, though I never disclosed my attorney's identity. As a company that promotes Christian values, I expected better integrity and compassion during such a sensitive time. Unfortunately, my experience left me feeling disregarded and mistreated. God Bless.

if I could give it a zero star I would i've taken my vehicle to them twice and both times I was…read moretold the issue was fixed when it wasn't

We purchased a used Volvo last January and need to find a trustworthy mechanic to maintain the…read morevehicle. Andy and Mitch did such a great job with our Volvo that we now have them do all the work on our Dodges too! Their rates are more than fair, work is always thoroughly completed, and never any surprises. I also appreciate that do give me a status update on anything that might need to be repaired in the future and let me know how urgent the issue may be. Not like many shops that seem to use any maintenance visit as an opportunity to upsell. Thank You!

I bought my 2015 Ford Edge six months ago with a warranty, but when the front defrost failed, the…read moredealership quote was extremely high and not covered. After researching the issue, I discovered mobile mechanics and found James Wilson of Wilson's Mobile Mechanic. James immediately identified the problem over the phone and proved to be professional, knowledgeable, friendly, and efficient. As former HVAC business owners, my husband and I have worked with many contractors, and James is truly exceptional. He's also a veteran and father of three, and even recommended a better warranty that will save us money. He can come to your home, tow your vehicle, or work from his shop in Spring Hope, NC. He explains everything clearly and never makes you feel rushed. I highly recommend James to anyone looking for an honest, reliable mechanic who genuinely cares about his customers.

Great trustworthly service at a great price with the convenience of coming to you! Highly recommend.read more

I have bought two vehicles from Jack's with one of those falling incredibly below KBB recommended…read morepricing on a vehicle that had less than 2,000 miles! I also sold wife's former car to them at a great price. If they do not have what you want on the lot they can find it in a short period of time. This is the only place in Rocky Mount I'd even think about buying from.

Bottoms is the BEST. The staff is pleasant, professional, knowledgable and easy to work with. My…read morehusband I have been bringing our automobiles here for more than 30 years. This business is honest and fair and willing and able to fix your car problems in no time at all, even in emergency situations. I have recommended them to many of my friends and colleagues. They all thanked me for recommending such a trustworthy business to them. Pricing of services is always reasonable. You WILL NOT get ripped off with big bills!!!!!

Honest and trustworthy. I've lived in Rocky Mount for most of my life and Bottom's has always had a…read moresolid reputation for being honest and fair. They have done numerous repairs for my family and I over the years. I would highly recommend them.

They answer their phone. They gave me a quote. There was no waiting. So I came in. They were…read morefriendly fast and reliable. I just got an emissions test, but I will be using them in the future for any thing that my car needs and my husband's work cars too .

Been using Hayes for years, great people great service. Oil changes, inspections, repairs, always…read moregood and reasonable $. diane

Recently purchased a 1982 Corvette from this dealership and was assured by a salesman named,…read more"Matt" that the vehicle had been thoroughly inspected by their mechanic and had no deficiencies / issues of any kind. I was not afforded the opportunity at the dealership to have the car placed on a lift to inspect it from underneath nor receive a signed declaration by the mechanic as to the verified condition of the vehicle. The vehicle upon further inspection and at a minimum, requires that the left-rear exhaust pipe and muffler be replaced due to rust holes, the engine receive a thorough tune-up because it will not idle, once the A/C is turned on, the A/C and blower fan are non-functional and either need to be repaired or replaced and the A/C system may not have been actually converted from R12 to R134 refrigerant, the right-side power-window is noisy, creaky and only semi-functional. The dealership was paid the asking price as advertised and all that I am asking for is that the vehicle be competently repaired, bringing it up to the mechanical standard it was said to be in at the time of sale, and that the repairs be performed in a timely manner, that is convenient to me, the new owner of the car, a one-hundred percent disabled, honorably-retired, former Paratrooper, Special Forces MSG / 1SG, and Delta Force combat veteran-Sniper Team Leader. The content of this review is absolutely true in every regard. 1SG(R) John Osborn SFQC 3-83 / OTC-18 Dunn, NC

I found Pete Smith while searching for a Kia Sorento. I must have received 10 inquiries from…read moredealers from all over NC. The sales manager Gary understood what I was looking for and didn't try and sell me something that I didn't want. The loan process was so easy. I didn't have to go back and forth with the bank. The day purchased the car there was a problem with the A/C. He made it a priority to fix the problem and offered an agreement to fix it if the problem returns within 30day. I've owned the car for 4 days now and it runs better than the day I drove on a test drive. Thank you Gary for your service