The speediest service ever. Thank you, Keira!! Really excited to use my products in class :))read more

What a great experience. I've been here a few times over the…read morelast 40 years and they have always had "everything" but it's been a minute and things change. When my wife said she needed something special to cover up a recent biopsy scar, I thought we'd try Frends so stopped in. Along comes Devon and she was great. Not trying to sell stuff, not trying to get us out of there so she can get on to other things... just personable and knowledgeable and hands-on, taking the time to test some product on my wife. I've never been in a Sephora or a Sally Beauty Supply and don't want to go to one... they seem kind of "chain". And after running into Devon today and seeing all the cool, fun, professional, "industry" stuff they have to offer, will never go anywhere else. I mean, even if you don't want any makeup... you gotta go check it out.

Quite possibly the best beauty supply I've ever experienced. They have absolutely everything. If…read morethey don't have it, then it probably doesn't exist. I typically buy a lot of my self maintenance items online for better pricing, but it's super fun to come and splurge and try some new brands of skin care, body care, makeup and hair care products. Service is always friendly and helpful. Free parking on their lot is always abundant.

Not only is Naimies a great place - they have everything! Special mention for Tracy, who helped me…read morefind an almost impossible to track down product.

A go-to destination for beauty products, skincare, haircare, and all the little beauty essentials…read moreyou didn't even know you needed. The selection is fantastic, with everything from professional salon products to hard-to-find beauty favorites, and the staff is always knowledgeable, friendly, and willing to help. This is a neighborhood beauty store with the inventory of a much larger retailer. Whether I'm looking for a new skincare product, hair tools, cosmetics, or salon-quality hair color, they always seem to have exactly what I need. The store is well organized, easy to shop, and the team genuinely cares about helping customers find the right products rather than simply making a sale. Great place for sales and gifts too!

I've been going to this store forever even since I moved farther away where there are many other…read morebeauty supply stores . But I chose loyalty and they were always nice and informative. So... bought a curling iron and said if it doesn't do the job can I return it but not for store credit. Yes just bring it back in a few days with the receipt. Well I did that today and the owner who is having hard times (as we all are) said no only store credit ... I repeated what the salesgirl said and still wouldn't budge .... What ever happened to customer loyalty and respect .... She said ok I'll take it back but 20% off. I said what's the 20% for? The salesgirls time... I said that's her job she gets paid for that. You should be paying my gas for coming here which after this probably won't happen again I said fine... if it's more important to have $30. than my loyalty to your store you lost a customer. Then she asked if I wanted some samples .... Samples I said .. no all I would have wanted was respect... I hope the $30 was worth it. Never again. You lost me.

this The Eyes Of Beauty and been customer and friends of Nigel since the start 2007 and everyone…read morethere is excellent with good costomer service specially Laurie my Love

I found parking right across the street. I usually buy from them online but I was 4 minutes away on…read moreset, rehearsal took an hour and a half longer and I was like peace out, gotta get my makeup lol. Let me tell you, sometimes is better to get things on line, I don't get distracted by the cute packaging and I buy the necessary. In person, I get cray. And why wouldn't I? Great customer service, everything displayed and stocked properly, awesome makeup conversations. Seriously, love this place!!!!!

I came in here on a rainy day and got the best service the OGee rep Marissa had excellent customer…read moreservice. There was also two other workers who were great. Sadie has a great smile and has great Customer Service. She's perfect to be running the register and Jason was also great. I had to come back in today to get a color match and their Sadie was. She even remembered me makes a customer feel good. A n guy helped me his name was Manny and he knows his makeup stuff. Super great Customer Service very satisfied so far thank you.

This was my first visit to the shop after hearing so many great recommendations, and it absolutely…read morelived up to the hype. I was warmly greeted by Edwin--such a kind, professional, and low-pressure guy. He helped me find exactly what I was looking for: a lightweight foundation to smooth out my aging skin. His demonstration on how to apply it and the perfect color match he chose made me feel confident in his choice. I purchased the Sisley Foundation. Shoutout to the entire team as well--everyone was so uplifting and friendly. I left not only with a great product but also with helpful knowledge for future visits. Overall, such a wonderful first experience! I'll definitely go back to the Studio City Blue Mercury, great staff!

I usually dread shopping at most Sally's because they are usually all the way out in the hood and…read morethe only one I know of in studio city doesn't have the items I need. Usually the girls working there are friendly but really aren't much help when it comes to suggesting products that are right for me. The girls in studio city are mostly interested in suggesting the most priciest items. I came to this location about a month ago in desperate need of help. Over the past year and a half I had been on a journey to go blonde but just wasn't satisfied with the tone so ended up trying to gradually go darker. Needless to say my hair is damaged beyond belief, and I have about 10 different shades going on from super bleached to dark blonde. Terrible. Anyway when I came in I told the girl working there that I wanted to go to a very dark warm blonde or maybe as dark as a warm light honey brown. This chick gave me a color that turned my roots pretty dark brown. I was so upset! Thank goodness I only did my roots. Well, last night I went in again and told Jessica, the manager on duty what had happened. She spent quite a while with me discussing what color would work with my now very dark roots. She suggested a brand with more intense color that would actually lighten my roots but darken the rest of my hair. I was skeptical but desperate since I don't presently have a good colorist. When I stepped out of the shower I was thrilled! Jessica was SPOT ON! My hair's color is way more even, has dimension, looks healthier and is a beautiful light honey brown. I couldn't be happier and it is all due to Jessica!!! Thank you!

I had to go in again and ran into Joshua and he was so sweet and friendly! This place never fails…read moreto give you a welcoming greeting and helpful!

I love this spot! Has been my go-to for hair all my LA-actress life. This year is actually the 20th…read moreanniversary of Superstar Hair & Wigs love!!! Back in the day, I woulld buy a gilda, pop it on my head and then slay an audition directly across the street. Tammy, the fab owner, and the queens on staff, are experts and so comforting. They will make sure you purchase what's right for you. You'll always leave with inspo for your next visit. I always do! xo Ayana PS: (best accessories ever!)

I've been to this hair store several times over the years and have continued to support it, but my…read moreexperience today was frustrating and highlighted ongoing issues with professionalism and customer service. I came in with a friend who has never worn a wig before and needed help trying them on. No one offered assistance, and I had to ask directly for someone to help her. Wig shopping is already a vulnerable experience, especially for first-timers, and it should feel more supportive. The two-wig try-on rule was enforced very rigidly. But after speaking with the owner and kind of just asking again she let me (first saying that they usually don't). When I lightly adjusted a curly wig with my hands (no combing, tools, or products), the owner made a big deal about it even though the wig was visibly flat and I was considering purchasing it. Customers should be able to move the DISPLAY hair slightly to see if it works for them. After choosing a wig, I wasn't told it was out of stock and that the display was the only one left until I asked. I was then offered 10% off, which should have been communicated upfront but she started helping someone else before letting me know. The owner is generally nice, but there's a lack of professionalism and clear communication. I've had small issues before but kept trying to support; however, experiences like this make it hard to feel comfortable shopping here. I won't be back. I love supporting black businesses but this is just not what I want to support. Also- the wigs they have aren't very stylish. The options aren't great.

Samantha was an absolute gem - she helped me with my hair color and went out of her way to make…read moresure I was secure. Her manager Tracey was very supportive and Samantha proved to me that true customer care and service still exists. This airy light space is jam packed full of everything 'beauty' including my favorite brand of color 'Satin' and 'fresh' perfume and pretty products. Remember 'brown sugar' by 'fresh'? It used to be sold in all the most luxurious shopping departments but has since been hard to locate. I wouldn't go anywhere else for beauty supplies and it is truly different from the rest. Naimie's is a very special beauty supply boutique with all your favorite goodies! Thank you Samantha & Tracey! T&K

I've been going to Namies for well over a decade and ADORE it!!! I was in the beauty industry right…read moreafter high school and if you can provide them with verification you work in it like a cosmetology license esthetician license some sort of legit proof you're a make up artist (I showed them my employee badge and my license) to this day I get 20% or more discount off a GIANT list of brands! This includes hair care, skin care, make up, prosthetics, anything and everything beauty related. They even have a professional spray tan machine my sister and I were going to go in half's on at one point but we didn't know where we would store it and a tent for it lol but that's how much stuff they have! So it's product PARADISE, it was amazing getting lashes for under a dollar for my professional make up kit and hot hair tools that were professional use!!I swear I had a straightener that lasted about 8 years until I stepped on it dang! The quality is amazing! Also a little plus is a couple occasions I saw a couple real housewives from bravo shopping here and at the location by valley village, and that stopped me right in my tracks because I do get starstruck a freeze hehe. That's how I knew this was a good hot spot for all the beauty needs!!! If you are looking for anything beauty related in SoCal this is it! Love Namies!!!

I've been coming to this place for years, and to be honest, in the past I never got much help…read morepeople didn't take the time or offer helpful suggestions, so I ended up taking my business elsewhere. But today Kassi was amazing! She answered all my questions and gave great recommendations, especially for dry hair. Thank you, Kassi! I really hope you'll be here next time I come in for hair products.

Such a nice & helpful staff especially Charles!…read moreUnlike most beauty supply houses I don't get "attitude" from this one!

I had a very frustrating experience today with Madison Reed's booking system. This is now the…read moresecond time I've had an issue, and it's becoming a pattern. I needed to simply adjust my appointment by about 30 minutes, but the app does not allow you to easily modify your time without canceling and rebooking. When I tried calling for help, I was disconnected multiple times and couldn't reach a live person. That alone is incredibly inconvenient for a service-based business. Because of the system limitations, I ended up canceling, and was then charged a $20 cancellation fee, even though I was actively trying to resolve the issue ahead of time. That feels unfair, especially when the problem is with the app itself. As clients, we should be able to adjust appointments slightly (earlier or later) without being penalized or forced into canceling altogether. As for the service itself, it was okay, but definitely needs improvement. There are no mirrors available, and clients are not allowed to touch up their own brows, which I was told is "not approved by the board." That explanation was confusing and didn't make much sense from a customer experience standpoint. On a positive note, I do like the convenience of being able to maintain my grays more than once a month for essentially the same price as a single visit, that part of the membership is valuable. I hope Madison Reed improves their app functionality, customer support access, and overall in-store experience, because situations like this are very disappointing.

I had an appointment at Madison Reed Color Bar for color and a blowout. Unfortunately, they…read morecanceled the blowout just 15 minutes before my appointment, which was already disappointing. I still went in for the color, but the experience did not meet expectations. My face was left stained with tint, which felt very unprofessional. I've colored my hair myself before and even then I've never had that happen. When I got home, I had to wash my hair again because it felt irritating--only to realize they hadn't fully rinsed out all the dye. Overall, very disappointing, especially considering their reputation for quality service.