Excellent customer service and they have the exact makeup brand I've been searching forever for…read more They have a great selection of professional and up-and-coming brands. Highly recommend this place!

They have a lot of products for makeup and hair, and the store is very well organized. A little…read morefrustrating that they don't have price tags on most items, but everyone is very helpful if you ask. They have a skeleton in the back with a lesbian flag. Leads me to believe queer friendly. Cosmetology students get a discount.

Not only is Naimies a great place - they have everything! Special mention for Tracy, who helped me…read morefind an almost impossible to track down product.

Quite possibly the best beauty supply I've ever experienced. They have absolutely everything. If…read morethey don't have it, then it probably doesn't exist. I typically buy a lot of my self maintenance items online for better pricing, but it's super fun to come and splurge and try some new brands of skin care, body care, makeup and hair care products. Service is always friendly and helpful. Free parking on their lot is always abundant.

A go-to destination for beauty products, skincare, haircare, and all the little beauty essentials…read moreyou didn't even know you needed. The selection is fantastic, with everything from professional salon products to hard-to-find beauty favorites, and the staff is always knowledgeable, friendly, and willing to help. This is a neighborhood beauty store with the inventory of a much larger retailer. Whether I'm looking for a new skincare product, hair tools, cosmetics, or salon-quality hair color, they always seem to have exactly what I need. The store is well organized, easy to shop, and the team genuinely cares about helping customers find the right products rather than simply making a sale. Great place for sales and gifts too!

This neighborhood store has every kind of beauty essential one could ever need be it skincare,…read morehaircare, makeup as well as nail polish and supplies! I've been coming here for over 20 years! Amazing selection, but it's a bit pricey. I guess you get what you pay for! The staff is friendly and knowledgeable. I especially like Phil. He's brilliant and so helpful! I'll never forget a ridiculously hot summer day back in 2018 when he Macgyver'ed my false eyelash back into place! You're awesome Phil!

I found parking right across the street. I usually buy from them online but I was 4 minutes away on…read moreset, rehearsal took an hour and a half longer and I was like peace out, gotta get my makeup lol. Let me tell you, sometimes is better to get things on line, I don't get distracted by the cute packaging and I buy the necessary. In person, I get cray. And why wouldn't I? Great customer service, everything displayed and stocked properly, awesome makeup conversations. Seriously, love this place!!!!!

I have been meaning to go into this beauty store and have not yet so I am unsure as to how I would…read morerate this business but I will go in sometime this weekend to review.

I've been shopping at Blue Mercury in Studio City for many years now. They have a great selection…read moreof high end products and they have great customer loyalty perks as well! My favorite sales person is Elizabeth (I believe she is also the manager of the store). She has always been very helpful and nice. Thomas who is a make-up artist is the best! Love his energy and personality! I do find that the outside reps that frequent the store are extremely pushy and follow you around the store trying to talk you into anything and everything they can possibly try to sell you. It seems that every product and every color they put on me looks "amazing." It does get annoying to say the least. Each time I say no thank you to what they are trying to push me to purchase - I get a snarky look. It makes me not want to shop in the store and just order on line. The only outside sales rep that wasn't pushy was Marissa (I believe that was her name) who assisted me on August 29th around 12:30pm with buying an Ogee cream eye shadow. She matched the color beautifully with my hair color and skin tone without the hard sales pitch. I appreciated her style. In order for me to give 5 stars I would have to notice a considerable change in the customer service approach being more toned down in regards to the sales reps to a more relaxed atmosphere and shopping experience. Sometimes less is more.

This was my first visit to the shop after hearing so many great recommendations, and it absolutely…read morelived up to the hype. I was warmly greeted by Edwin--such a kind, professional, and low-pressure guy. He helped me find exactly what I was looking for: a lightweight foundation to smooth out my aging skin. His demonstration on how to apply it and the perfect color match he chose made me feel confident in his choice. I purchased the Sisley Foundation. Shoutout to the entire team as well--everyone was so uplifting and friendly. I left not only with a great product but also with helpful knowledge for future visits. Overall, such a wonderful first experience! I'll definitely go back to the Studio City Blue Mercury, great staff!

I had to go in again and ran into Joshua and he was so sweet and friendly! This place never fails…read moreto give you a welcoming greeting and helpful!

Everyone who works at the North Hollywood location (Whitsett + Victory) are always friendly and…read moresuper helpful! They were able to answer all of my questions and made great recs for the hair product I needed.

Do not look any further for your new beauty supply store! This is the oneeeeee!!!!! I first found…read morethis shop a couple years ago coming up from OC and lately have been visiting more, ordering more of their products online as well. Recently, I was in a pinch, heading out of town and couldn't make it to the shop in time - one of the fabulous, beautiful, lovely, kind, amazing ladies who works here, took my order over the phone and left my purchase with the awesome owner of the Caribbean restaurant next door (shop at the store and then have lunch here!) A gem, perfect, and classic beauty supply store!!! I'm literally about to send their store to one of my friends in LA, definitely worth the 5 stars and recommendation!

Let me start my review by saying that there is nothing wrong with my hair, skull, head and scalp…read morethat I need to cover it up with a wig. Just wanted to be a little experimental and have fun with couple of wigs. Walked into this well organized, clean store on July 23rd around 3:30pm & was greeted by Zeira. She was a bit sour looking and not as friendly as I was hoping for her to be. She barely said "can I help you with something?" I told her I would like to try on few wigs. Then she just stood there for me to make the next move. Like I was the employee and she was the customer. An auburn color bob cut wig caught my eye. I said "let me try that one". She handed it to me and still stood there. She helped me put it on and we both didn't like that color on me. It didn't compliment my skin tone, nor the shape of my face. Then there was another wig that she let me try on, and we still didn't like that one either. She mentioned that I can only try 2 wigs. Long story short, she went to help another customer and here comes this wonderful, upbeat, happy, remarkable, helpful, kind hearted, nice lady/employee by the name of Janella. She was very wise, keen, and knowledgeable. She let me try few other wigs and we both came to a common liking/decision. She was not pushy, nor was she forceful to sell me my 2 wigs that I purchased. I was hoping that the wigs would come with a brush, but apparently everything is sold separately. The store is a bit narrow, yet easy to navigate the aisles. They have many different kinds, styles, colors of wigs, weaves, cosmetics, hair accessories, eye lashes, skin care, extensions, hair dye, jewelry, gels, creams for your skin and a lot more stuff.. It was a fun and happy experience. Janella spent a good hour w/out any sign of feeling overwhelmed, or tired. Loved her from the moment she approached to help me. Made it up for the other employee. Parking shared with other businesses and I will HIGHLY recommend this lovely store to anyone who is interested to purchase any of the following items. Fair prices, depending on what you want to get. She even gave me a 10% off, since I got 2 wigs! One was on the mannequin, and the other one that she got from the back was brand new in a box. Thank you ladies, and Superstar Hair and Wigs.. Very happy with my purchases. Now I need somewhere to go to show it off..:-)!!!

30+ years and still my favorite…read more I've been coming to this beauty supply since I was 13 years old, back when my mom used to bring me here. It started as a little shop on Victory, and over the decades it's become part of my life in a way most stores never do. Years later, when I became a professional makeup artist, this is where I bought my very first kit, a huge haul of products to start my career. That was a full-circle moment for me. I buy almost everything cosmetics-related here, and the fact that it's stayed consistent and reliable through all these years says everything. My only complaint lately is merchandise out of stock more often than not. I hope they get that sorted out, because everything else about this place keeps me coming back.

Samantha was an absolute gem - she helped me with my hair color and went out of her way to make…read moresure I was secure. Her manager Tracey was very supportive and Samantha proved to me that true customer care and service still exists. This airy light space is jam packed full of everything 'beauty' including my favorite brand of color 'Satin' and 'fresh' perfume and pretty products. Remember 'brown sugar' by 'fresh'? It used to be sold in all the most luxurious shopping departments but has since been hard to locate. I wouldn't go anywhere else for beauty supplies and it is truly different from the rest. Naimie's is a very special beauty supply boutique with all your favorite goodies! Thank you Samantha & Tracey! T&K

I've been coming to this place for years, and to be honest, in the past I never got much help…read morepeople didn't take the time or offer helpful suggestions, so I ended up taking my business elsewhere. But today Kassi was amazing! She answered all my questions and gave great recommendations, especially for dry hair. Thank you, Kassi! I really hope you'll be here next time I come in for hair products.

Such a nice & helpful staff especially Charles!…read moreUnlike most beauty supply houses I don't get "attitude" from this one!

I've been coming here every week for roots and a blowout, and I honestly look forward to it…read more Everyone at this salon is kind, welcoming, and just genuinely good at what they do. Anahit does my blowouts and she's incredible. Every single time it comes out gorgeous, full of volume, and it actually holds up for a full week, even with me hitting the gym multiple times. That kind of longevity says a lot about her technique. If you're looking to book a blowout, I can't recommend her enough. On top of the quality, I'm a member here and the pricing is really fair for how often I come in. For regular hair maintenance like mine, that affordability makes a real difference. This is the kind of place you keep coming back to, not just for the results but for how well they treat you every visit.

I wanted to give this place the benefit of the doubt. But I was sadly wrong. I needed to get my…read morehair colored within a day or two I have a usual spot, but this place is close and I kept getting ads so I thought why not. I was a new client. Booking the appointment was easy. There were a bunch of slots. I got there not knowing it was in the sportsman's lodge. It also didn't have a suite number, or instructions on what it was by. So it took me awhile to find, and I was about 5-10 minutes late. I walked in and I waited 5 minutes before even being greeted. When finally greeted I was told they were really busy and would try to squeeze me in but I might have to wait. It was a weird interaction from the start. Eventually I got seen and I explained the color I wanted. Showed photos. And there was no help on what I should choose..?? They showed me the wall and said to pick. I was like, my other stylist has many colors and we choose together. But that's not how they work I guess. They asked if I wanted permanent or demi and I said permanent. They showed me two options of colors but neither were really what I wanted. I'm not a hair stylist, but I asked if the ones I chose (they mixed them) would be light enough for my hair. Especially the roots. They assured me it would. But it didn't. After my coloring, not only was the color way darker than I wanted. (I wanted a fiery but natural red copper). But you could see my roots still. Two different shades. And to make matters worse, I found out the shade was actually Demi permanent. The one highlight is that the girl who washed my hair was very sweet. I could tell some staff members were kind and maybe a few were just stressed that day, not expecting it to be so busy. Overall definitely disappointed. I really wanted to like this place because they use good, cruelty free products. But not worth the price. I could've done that at home and saved $120.