Quick friendly service. Makes my life easy! I've been a regular for a while, these guys are…read moreconsistent.

Paid for a "professional" Valvoline oil change at a price that should mean top-notch service from a…read morewell-known brand. However, a few months later, my mechanic found the threads stripped and my oil pan on the verge of disaster. If you like paying premium for sloppy, careless work that creates more problems than it solves, (but hey, at least it's quick!) this is your spot.

This location was awsome!! Elijah was super sweet informative and professional. The previous place…read moreI had taken my car for oil change has stripped my oil pan bolt and they informed me of it befor moving forward with attempting to take it off and I saw the bolt and they were able to remove the bolt with out breaking anything( unlike the previous place I took my car) and replaced it for free you dont get that kind of service these days anymore Micheal did an awsome job as well. I really appreciated that they didnt pressure me with upsales but did inform me of recommended services for my car witch I plan on going back to get because the price was reasonable compared to other places in the area. I highly recommend this location i left feeling well taken care of and highly satisfied with their services

Decided to stop here for an oil change versus going to the dealership. Let me say the gentlemen who…read morework here were super nice!! Very open and upfront, show you everything, really nice!!! My only concern was it is a little pricey. If you are in a hurry and need a good fast change, great place to stop!!! If you're a little more frugal, keep your eyes for coupons.

This Jiffy Lube at 241 Rio Rancho is the best there's 3 Jiffy Lubes in Rio Rancho and I've gone to…read moreall 3 but this one is absolutely ran with perfection. The manager was telling me that he's been there for over 20 years and all of his employees have been there for years as well they take pride and what they do. I recommend this Jiffy Lube.

Just got home from having an oil change. When I got into my vehicle after the oil change the first…read morething I noticed was the contents of my glove box strewn all over the passenger side of the vehicle. Some on the dash, some on the seat, and some on the floor. I know they pulled the cabin filter and in order to get to it they had to remove the divider and the contents. Must be they didn't know how to put the divider back in. So rather than asking they just didn't deal with it. I complained to one of the technicians and he just picked up the stuff on the floor, threw it into glove box. He didn't attempt to put the divider back in or the items on the seat and dash. The oil change was $145 dollars. I would expect for that price they could put things back the way they were found. The one positive was the wait wasn't too bad.

I had a coupon for $26 off that I found on line. Basically then the cabin air filter was free with…read morethis advantage. The service was quick and friendly. There was no wait. I will be back again in 4000 miles. Thanks guys. Plus they had a popcorn machine with free popcorn. Unfortunately, the soda machine was out of order. It was a comfortable wait in the lounge watching TV about life at this university in India. I learned new stuff today.

Came in today for an oil change. I love that the service was fast. I appreciate the way the…read moreemployees give you detail instruction on what you have to do next because it was a busy day with a lot of customers and the shop had control of everything. They offered to clean our windows and did a nice job. This location is clean and organized. I found out there is new management here and wow! I'm shocked at the difference from my last visit we had here. The manager Devante made sure we were happy with our service before we left in our vehicle. I appreciate that they took time to make sure we left the shop satisfied. I definitely recommend this place after the service we experienced today.

I have known Jessie (the mgr) for a long time. I have followed him from big o to big o. He has…read morealways been truthful and honest with me and my family. If you want tires you get tires. No added charges or up grades without Jess calling for your approval. He will give you an estimate on the work to be done and in the end your bill will match up with his estimate. The one thing I like about Jess is that he always surrounds himself with some very knowledgeable techs. Not only are they knowledgeable they also can tell a pretty good joke or two.

I won't go anywhere else!!! Prompt, professional, friendly, and helpful. I drive past numerous…read moreother tire stores to go to this Big O!!!

Big shout out to the Firestone team. They are very thorough. Helped me analyze the aircon system in…read moremy 2014 C250. The improvement is amazing. The costs are reasonable. I left with comprehensive details of upcoming needs. I'll definitely be back.

Service, quality, knowledge. You walk in and you tell them what you need. They'll let you know what…read moreadditional you need and if it's mandatory. If you can't afford it, they will print out the quotes for you so you have that in your pocket. Always get me scheduled in whenever I need it. If I can't sit there with it all day, I'll drop it off. I'd love Firestone and this is one of the specialist placed. I only take my vehicle to Firestone.

Needed to find a local mechanic shop that would look after our 2008 Jaguar sedan. Rich was honest…read moreand straight forward with service and maintenance recommendations. Very pleased with the attentive and detailed service.

WARNING!!! Bad attitudes bad service!!! The 3.5 stars…read morereviews should tell you everything! THIS IS YOUR WARNING! One star just because it's required

Incredibly rude front desk person (x 2), one year later…read more I stepped in to ask for a quote on an older van. I had researched rebuild costs, shipped with strong warranties. Around 2,400.$ from 3 national remanufacturers with a good reputation. And it is generally agreed in US user groups for this model install costs are between $800-1200. There was a man casually seated while another, standing, was engaged in friendly banter that lasted some minutes. From my seat when the service man was alone and the asked how he could help me, I explained I needed a rebuild trans quote, labor and materials, and the cite the year, make and model of the vehicle along with the specific trans model #. After some minutes at his PC monitor, his head rises from his monitor gaze, he looks at me, and says "$7200". Knowing that 2,400. is the base fee I wonder how, what is less than a days labor, can create an added sum of $4,800. Understanding there are a few variables, such as different supplier, core charges..but little else..I am utterly surprised. I then reply cooly that the rebuilt trans generally (shipped) is around $2,400. He then says "So you can replace the transmission" without pause, and with full confidence in his voice and words. I reply calmly "Thank-you", then walk to the shop actually in front on DP Road, where i have had prior small repairs done. matter-of-fact owner. I then reexplain my needs, providing the same detailed information as before. The owner says he will text me a quote, which I receive within 15 minutes. Detailed materials, labor, total cost and warranty. $5,800. Please do not forget the other shops in town who are competitive and care if they offend or alienate possible customers, without provocation. These guys are hustlers and swindlers. Napa, RPM, Immaculate Auto, Hermans, LA Auto, Expert Auto Solutions, Preventech - try them if in need..spend your money where you wont be thieved and overcharged, while contemptuous of your being. *Note. Ran into a friend after writing this, and shared my experience. He had been overcharged, and upsold on uneccesary services there he said, and would never return. And he has lived here for decades. And after speaking with another shop, in business 40 years, he conspicuously omitted Auto Doc for any projects.

Good guys that helped me out of a jam! Didn't know anyone in town and had a huge piece of metal in…read morea tire, late on the Friday before Memorial Day. AutoDoc took care of me and made sure it was fixed properly. Timing was bad for a flat, and they pulled it out and made it a win. Thank you!

Was in Albuquerque when the car said it needed an oil change. Pretty adamant it was. So we searched…read moreYelp for the nearest Valvoline. We go to Valvoline at home. Quick and efficient even without an appointment. Never even got out of my car. Just needed the oil change but they offer other fluid changes, windshield wiper replacement and air filter change. The synthetic oil is more expensive than standard oil but apparently it is recommended for newer cars and does last longer. A quick stop on vacation that didn't disrupt our plans. Good job!

GO AGAIN: Excellent service, quick, professional. Gave me confidence in their work. Only took 15…read moreminutes.

Found Larry's Service Center on google map when my Odyssey's battery and charging system light came…read moreon during my road trip to New Mexico. Saw some good reviews online and thought i would swing by Larry's Service Center first after making a few phone calls to check around the auto shops in town the next morning. When I first passed by the shop, I completely missed it as it is not conspicuous. All garages were closed with only a small "open" sign tucked between the windows. I had to make a U-turn and pulled up the back of the building, yet don't see any open garages. I pulled up the side of the building and walked in the door and was stumped for a moment when greeted by an elderly couple and a child. I thought I was in the wrong shop until I met Alfred in the adjacent service area. After talking to Alfred about the problem, he checked the battery's voltage and did an OBD scan. The battery is ok, and the OBD codes narrow the issue to the alternator. Alfred gave me the costs to replace the alternator, new and remanufactured. I was skeptical at first and asked Alfred to check the connections since I just had the drive belt removed for oil pump leak service before the road trip. I was concerned that the previous mechanic may not have reconnected properly. Alfred checked and didn't see any issue with the connections. Not wanting to risk another 1,500 miles around NM and back to CA, I went with the new alternator, but the new alternator turned out to be defective after installation and had to be swapped out with a remanufactured one, which was the only option at that time. I waited in the shop for both the alternator replacements, which were done swiftly. Alfred charged me for the remanufactured alternator cost and the labor is reasonable. Coming from California, I am pleasantly surprised to find such a family-oriented, personable auto shop in Bernalillo. Alfred took the time to look at my vehicle and accommodated me between several cars that he was working on to get me back on the road right before Christmas. I am glad I didn't judge the shop by the outward look, the inside is packed with over half a century of auto repair experience and as much sophisticated tools as the love of the family working together to serve the Bernalillo area. I made my way to White Sand and Carlsbad and back in California without a hitch after the repair thanks to Alfred.

I do not trust many auto shops due to being an uneducated female when it comes to vehicles that has…read morebeen screwed over many times in the past. HOWEVER, Larrys goes above and beyond! I had enough trust in him/them that I called for advice from miles and miles away just to get their opinion. They give fair prices and honest advice, which is very rare in the auto service industry in my opinion. I travel for work and only was in the area for a short time, but if I ever come back, Larrys is where I will take my vehicle needs again and would if I lived there. Thank you so much Alfred and crew.