I brought my 2019 Honda Pilot in because there was a clicking noise coming from my front axle when…read moreturning hard right. They were friendly, and professional. The repair was completed quickly and they were very honest about the outcome and if further repairs would be needed. I did experience one issue. After picking up the vehicle, I discovered the driver's side wiper blade had been badly bent while in their care. I called my service advisor and told him about the issue, and he immediately denied responsibility. I've attached a screenshot of the wiper blades from their walk around video at drop off, and a photo of the damaged wiper blade after I picked the vehicle up. Anyway, I stopped at Auto Zone and replaced my front blades for $30 on my way home, so it wasn't a big deal. It just should not have been returned to me damaged.

I scheduled an appointment two weeks out to have a look at why my AC sporadically blows hot air…read morewhen my engine temperature reads "C". The air conditioner was blowing cold air when I dropped it off the night before my appointment and continued to work by the time of my appointment the next day. Because it wasn't actively blowing hot air at the time of the appointment, they were unable to fix it which is disheartening because I've been dealing with this issue for months now. Anyway, even though I walked away without a fix to my problem, I will say though they have easy scheduling online, and a simple drop off process for those of us who work during the day and week. One inconvenience though is they aren't open on weekends. I found a family member who will help fix my car this time around but I will consider them for the future.

I have never had an issue with Big O always professional and kind. this is the place to go.read more

To some people a "big o" is very satisfying! Well, the Big O Tires on Rio Rancho Blvd. in…read moreAlbuquerque truly satisfies anyone with car problems! General Manager Freddie and his Team truly care about taking care of their customers and their cars! We had some air loss in our tires (admittedly while towing a U-Haul Trailer) and our Oil Light went off so we stopped at Big O to check out the tires (not a big deal and they refused to charge us for ensuring they were properly inflated). They told us they could fix the oil leak and damaged oil pressure sensor (okay, so we did happen to run over an armadillo in Amarillo; or truthfully, that armadillo ran/jumped into our oncoming car!). Still, the damage was much more significant than just breaking the plastic air spoiler on the front bumper! We did not want to spend a lot of time or money on our journey from NYC to LA but we could not drive safely from Albuquerque to LA without getting the car fixed first. Freddie and his Team took great care of us, gave us very fair pricing (BTW, Veterans and First Responders get an additional ten (10%) percent discount here!), and totally fixed us up, including changing the sensor, all of the filters, the oil, and everything necessary to get us back on the road safely! I hope never again to break down in Albuquerque but if you ever do, go to the Big O Tires on Rio Rancho Blvd and tell Freddie that I sent you!

This is a great Jiffy Lube location. The team is helpful and not pushy, they work fast, and their…read moresnacks are always filled. I really like this Jiffy Lube - and they have good deals regularly on basic services often.

Friendly staff. They are pretty thorough in looking for additional work items to upsell you in the…read moretransaction. That's not a negative in the case of my break fluid that I concur was needed. They also check tire pressures and even washed the windshield. For me it was helpful.

Valvoline is my preferred place to get my oil changed as it's quick, you stay in the car, and they…read morearen't pushy about add on services. I also find it helpful they usually have a Groupon available to save some money. First time at the Golf Course location and it was on a Sunday. This location was chosen because that's the side of town we were coming to that day. They had a bit of a line and I kinda felt like they were in a hurry to get everyone done quickly, which is good in a way so we were able to get on with our day right away but it left me hoping nothing was overlooked. I wasn't offered anything extra and I don't think my air filter was removed or checked. I always change it myself anyway.

I used to come here all the time for my oil changes and I've always had a great experience but this…read moretime it was terrible! John was so rude and on top of the terrible service he was smoking a vape right in front of everyone! Walking from bay to bay blowing smoke out of his mouth! The only girl working was eating CHIPS while adding washier fluid-absolutely DISGUSTING! The manager needs to file disciplinary action towards them! He wouldn't use my discount code because I presented it "too late in the transaction"... wow. It was pretty pricey for the terrible experience I received!

Dez was great!! Got my LOF done in like 20 minutes, offered a tire rotation, topped off my anti…read morefreeze, changed my interior cabin filter. I will be back to change my brake oil in 10k. Great job guys, saved me a ton of $$ from going to the dealer.

I went in to get an Emisions test. Despite other vehicles in the bay ahead of me, my vehicle was…read moretaken in, and serbiced in 15 minutes! The staff were incredibly friendly and seemed to care; and the price was a lot cheaper than I anticipated! I will definitely come back!

Great location! They had me in and out fast when I thought it would take a long time and helped me…read morefigure out other things that I was having issues with.

Stopped in to get a Trailer Tire, but the service advisor was too busy taking a personal call with…read morea girl talking about their sleep over. I'll get my tires somewhere else.

Took my Mazda to Browns Automotive in Rio Rancho for a checkup. The team was super thorough, very…read morereasonable pricing, and they even included detailed explanations and photos. Honest, professional, and trustworthy. Best shop I've been to. Highly recommend!

Ed did an excellent job on my son's Honda civic. I received a detailed report on the issues…read morecomplete with pictures and recommendations. I highly recommend this location.