They are very rude and also way overcharged over the quoted price. I had to bring my car back over…read morea dozen times in less than 6 months. And then they told me to just get lost despite still having 6 months left on my warranty. Do not deal with Rafael because he is a con man. Also if you check the news they had a fire a while back where multiple cars were destroyed and they never actually had insurance.

We have used Harold's for many years and with various cars we've owned. They've always been able…read moreto fix anything and everything, even things other shops couldn't. They are honest and pricing is more then fair. The only set back is, time. They are always super busy, because they do such great work! Other then that, top notch business ran by Rafael and his wife, Wendy. Her dad would be proud. He passed several years ago and these two have kept the business going in his honor. Highly recommend.

My service request was handled to my liking everyone was a pleasure to talk to…read more Will be taking my C63S here again

Took my car here for a service A and they did a great job, very quick service, and the front desk…read morelady was very nice.

If you ever have transmission problems and in Arizona This…read moreis the shop to go . Best price and the quality of work this place provides is outstanding . I had my transmission rebuilt for my 2000 Honda Accord . The car runs so smooth with no issues .

I've used this transmission shop/company twice in the last 3 years. Jose the owner is very fair on…read moreprice and knows his craft. Other transmission shops wanted me to replace the whole transmission and charge me an arm and a leg which was worth as much as my daughters car. Jose and El Tigre are amazing! I would definitely recommend them for any transmission repairs.

Ron is a mechanic's mechanic, always had excellent work done at fair prices. Will go above and…read morebeyond, offering excellent service. Exactly what I look for in a great mechanic, not a corporate place with goofballs just a car wizard with integrity.

This was our first time visiting Ron Fassl Automotive Center. Ron worked on our AC in our Buick…read more We got our car back the same day. The air is ice cold and the price was very reasonable. This was a good experience. We will use this shop again.

Took in My 2007 Toyo Tocoma With 419,000 miles in for a complete tranny overhaul , did a great job…read more! looking to get to 1/2 mill at least

I was referred to this place of business for a transmission service by my paint and body guy. Once…read moreservice was done my transmission still leaked which caused costly damage to my driveway. I reached out to the owner who said he would check his schedule to determine when my truck could be checked out. A week later no response. Take your business elsewhere. Some place that respects your time and money. There's plenty of alternatives.

BE CAREFUL!!! SCAMERS!!! I brought my car in not knowing what was wrong. It turned out to be I…read moreneeded a "POWER BRAKE BOOSTER" a part that only costs $116.52 and it should only take an hour or two at most. Get this, they charged me $410.50 'for the part and $410.50 for labor you can clearly see I got ripped off!! When I questioned the price they gave me the run around answer. I'm a non confrontationl person and left without causing a seen. I called and went in again and was turned down again. All I asked them to do was refund a portion of my money $410.50 I know they have to make a living as well that's why I'm only asking for half my money back I believe that's fair! So far they have just said it's the other Coworkers fault. I hope they come to their senses before I take them to court and I will! So much for a Super Discount. BEWARE!!!

*** LADIES BEWARE*** This facility replaced my clutch actuator, which is expensive. Months…read moreafterward, the car was doing the exact same thing as before; hesitating when I shifted into drive or reverse. On a Monday, I called and spoke with Emeral(?). He stated to bring the car in, and based on the time, he could let me know what is going on by the end of the day. I stated that I could have it there by 1p. I was there at 12:30p. Emeral started that he would give me a call before the end of the day. No call from the shop on Monday or Tuesday morning. I called Emeral around 5pm on Tuesday. He stated that they were putting things together and would call me within the next 15-30 mins. Again, I was lied to.  No call.  Wednesday at 10:30a, Emeral called to state that he was waiting on a quote for a part and he would call me as soon as he received it. I stated that he told me that he would call me on Monday and yesterday (Tuesday), and the calls never came. I told him that it was poor customer service to make promises that he wouldn't keep and to have someone's car for that long without updates on what is going on. I advised that if I hadn't called on Tuesday, he would not have called me, and I still don't know what the issue is with my car. Emeral stated, "Yes, if you hadn't called on yesterday, I would not have called you." I state it's bad business to not keep your word. Emeral stated, "What did it matter?" He was not having that conversation with me.  I asked for the total of what was owed. He stated $0 at this time. I advised that I'd be there to pick up the car. On Wednesday afternoon, I went to pick up my car. Emeral stated the conversation by apologizing.  He stated that he felt bad at the end of the call. He proceeded to tell me the diagnosis, which, according to him, was not the transmission. I remained silent. If the shop specializes in transmissions and they were standing behind previous repairs, why did he not call and state that on Monday? Emeral stated that he would call me within the next 30 minutes with a quote for repairs. Unsurprisingly, the call did not come. We all have lives; jobs and responsibilities, and they all require some form of transportation. Most of us take pride in our automobiles and misses them when they are not available to us.  For a mechanic to have a car for greater than two days without a follow-up call as promised is unacceptable.  I'm applauded at the lack of customer service that is rendered here. LEARN FROM MY MISTAKE, find a repair shop that treats customers with respect and whose word is bond. If you don't care about those things, then this is your place.

Back story, I went to Firestone in December for a tire change and received excellent service. So…read morewhen my check engine light came on the next month I decided to take my services back to Firestone. Horrible idea. They did a 'diagnostic assessment' on my car and told me I had a transmission issue that couldn't be fixed there since they don't do transmission work but couldn't tell me anything else (not even how they determined this). Couldn't even assist with local recommendations of who could possibly assist. So I paid $123 dollars for them to give me false information about my car. Now, although with 22 reviews (at the time of this review), I went to this shop and Paul told me that MY TRANSMISSION IS FINE and it was a cooler leak and fixed it in no time with the best price (Thank you Jesus!) The receptionist said he's been specializing in transmission work for over 45 years and I believe it.

Great service and reasonable prices too. I would recommend them for transmission issues.read more

I gave this place a 5 star rating because once A.R.T. got the parts they fixed my car in less than…read more24 hours! They did everything they could on their end to rush the process from my warranty (they are the ones at fault that took too long for the parts to get there). Inteaz (front office guy/owner) was super patient with the warranty people and had them expedite the parts) A.R.T. Is a fast affordable and family run so you don't have to deal with the corporate bull! The father and son duo worked so hard and quick on my car and my car drives way better than when I bought it back in 2023! I would 10/10 go back again! Only place I trust in the valley

I recently had a rough time dealing with transmission issues on my car. I've never gone through…read moreanything like this before, and I'm definitely not a "car person," so I rely heavily on shops to be honest and straightforward with me. I first took my vehicle to another service center. They charged me hundreds of dollars for a diagnostic and kept my car for two full days, even though I had an appointment and was told it would be quick. After all that, they simply told me, "Yep, it's the transmission," and quoted me over $8,000 for the replacement and a few hundred more for diagnostics and fees. That was absolutely not happening - especially with how expensive everything is these days. After calling five other places in the Chandler area, I reached Arizona Reliable Transmission. I explained what was going on and that I likely needed a new or remanufactured CVT. Based on the information I gave them, they quoted me a fair price right away, and I accepted. They asked if the car was drivable. I told them I was unsure I had only driven it very short distance after the main issue happened also their location is quite a way from the other shop. Without hesitation, they said they would send their tow driver to pick it up, bring it to their shop, and inspect it - at no extra cost. They explained that they will offer this as a courtesy for my situation. Truly great guys to work with they made it a very easy process! They also took a moment and inspected my brakes as they noticed the wear on them and offered to do a discounted add on for replacement on those and rotors as well, however I am currently tapped out on car repair funds so I had to decline the offer and do that myself but the fact that they took the time and had the care to send me photos un-prompted to notify me of the need to be replaced that was an added touch that sets them apart. (The other shop I had gone to first which starts with a G and ends with a CH told me my brakes and rotors that were grinding and a little squeeky were great no need for replacement... they made sure not to add that onto any invoice though because of liability as I tried to dispute with BBB and their parent company found a work around on that...) They got my car fixed up, and I have no complaints so far. It's been about two weeks, and I'm going in for my transmission checkup this weekend. I was even given a 3-year warranty on the parts they replaced - as of now, I can confidently say that for me as of now the best transmission shop in Chandler is Arizona Reliable Transmission!