I got a recent tire rotation here. I had called ahead for the wait time and there was only 1 car in the bay on the Saturday before Christmas. When I arrived I was greeted and my car car was out in a bay within 15 minutes. I was there probably about 30 minutes. They checked my fluids and tire thread. Overall I'll be back and service was quick. read more

Brakes Plus - Auto Repair Near Me - Aubrey, Texas

Terrible service from the entire team working on my car. I came here to get my brake pads changed and they said it's be about an hour, cool. Only to find out after an hour they decided to drive to Denton an hour away to get lug nuts cause they ran out and didn't want to advise anyone waiting for their cars. I live across the street, I would have went home and not stayed. Bad job on their part. read more

I've been coming to this Brakes Plus for a few years now and have always been happy with the service. The GM, Steven, consistently provides great customer service. They usually have some maintenance recommendations, but unlike other places, they're not pushy about it. I appreciate that they're honest and don't try to upsell you on stuff you don't need. read more

Dmar and crew were very helpful and straightforward. Excellent service and worked with me on the price. Clean set up, and comfortable waiting area. These guys care and provide great service!! C.W. read more

Unfortunately for me I have visited this shop a few times in the past month with different vehicles. The team always goes above and beyond to service my car and not oversell services I don't need. They recently replaced my water pump but exceeded my expectations in delivering excellent customer service. I will be back but I hope I don't see these people for a very long time! I am happy I chose this place! read more

This was my first time taking my truck there. Steven and the rest of the team were great! I will be taking our vehicles here from now on.

Recently moved to the Aubrey area in late 2023 and needed a new local shop to do state inspections on my vehicles. Tristan and the rest of the team are great. Every time I need a state done, I drop off the vehicle and they always call me and let me know it's done sooner than expected which is nice. I have yet to do an actual service here but I'm sure when I do it will be just as great! read more

Highly recommend everyone professional upfront honest Steve great guy. Breaks alignment tire rotation couple hrs in out no problem

Don't go here - 26585 E University Dr Aubrey, TX 76227 Dropped car off for state inspection at 11:30 am. They said one guy ahead of me. Came by around 2 pm & still wasn't ready. I waited. The employees were super rude. Overheard them failing a guy in front of me on his state inspection because of a tear in his windshield wipers. They did the same to me, but luckily I had a spare in my car. Nonetheless, highly recommend going somewhere else. read more

Today I noticed my brake light was broken so I came to Brake Plus and they were able to help me right away even though they were extremely busy Thanks to Steven it was a great experience will definitely be coming back to this location for other services my car will need read more

Don't be fooled by the kind and sympathetic act. Brought my car to this location for a simple alignment and break check. My car was pulling to the right a little and sometimes shaky when breaking- classic alignment issue. After dropping my car off, about 2 hours later they call to give us the "rundown" of what was going on. We were told I needed new brakes, new rotors, new wheel bearing, and my shocks were leaking. Because of this, they were unable to do the alignment until that was all "fixed". Which of course, was quoted at over $2000. We are in our early twenties and do not have that kind of money. The guy said he would "work a deal and make something happen for us to be safe on the road". He even mentioned how he would feel uncomfortable letting his wife or daughter drive a car in this condition. So, of course we were concerned and kind of panicking. My boyfriend said he needed time to look into all this and would call back. We decided it would be best to see for our selves, went back to ask to look, but my car was already out of the bay and in the parking lot. When my boyfriend mentioned he would be inspecting the car himself, the guy up front became very silent. We spent almost 10 hours of our day researching, buying the parts they said I needed, my boyfriend taking my car apart himself to replace what we thought was broken only to find out NONE of it needed to be done. He made it seem dire. The rotors were smooth and not warped, the break pads could be replaced but by no means were awful like he made it seem (we discovered they were installed in 2018 after taking them out), and the wheel bearing was fine. Should've known this because my car never made any noise unless it was shaking when i braked. We decided to change the wheel bearing anyways because my boyfriend spent two hours getting it all apart. The night ended with a broken lug nut, hundreds of $$ spent, and almost 10 hours we won't get back. When all they had to do was an alignment (that would've been $87 at that). If you made it this far, please don't waste your time here. read more

Brakes Plus - Auto Repair Near Me - Aubrey, Texas

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Honest and straightforward staff! Great service at a fair price. I've been doing business with Brakes + for over 20 years at various locations and have only had one questionable experience. I would say that's a pretty good track record for any business. Will continue to use and recommend. read more

I had a great experience with Brakes Plus in Aubrey today. I had a unexpected flat tire while driving to get lunch with my wife, I drove to the Brakes Plus to put some air in the tire, however it was ripped beyond airing up, Steven changed the flat in 10 mins putting the spare on. They really helped me out, and did I mention it is 100 degrees outside. Thanks Brakes Plus!! read more

Brakes Plus - Auto Repair Near Me - Aubrey, Texas

I was looking to have work done on 2013 gmc and I came across this place didn't know much about just read the reviews I am glad I did these guys are some of the best I have met-dose great work and had front-end work done fast and save me lots of money and time, two years later I needed work done on my 09 honda front once again they came thru price an time I would strongly recommend this place before going get rip off at the dealership any work that I need they will be my go-to first .thanks guys job the well-done customer was outstanding . Travis read more

Great service! Thomas was professional, fast and friendly. Def recommend Brakes Plus in Aubrey

I would strongly caution against this location. We recently moved to the area and against my better judgment, I chose to take my wife's car to this business for a routine inspection. Her car (2018 Toyota Rav4), has less than 40,000 miles and is in good condition. However, I was told it failed inspection because they heard a "metal on metal" noise when braking. I asked them how that could be and they responded that they did not know, but they could not tell me unless I paid them to take off the wheels... After some back and forth explaining that I had brand new brakes and that there is no way that is a metalic sound, I finally had enough and left. I told him I was going to leave and check the issue myself. At home, I jacked the rear up, spun the wheel, and sure enough the rotors were ever so slightly warped. While I do need to fix it someday, this is most definately not a "metal on metal" noise and it most definately is not grounds to fail a state inspection. I had my wife bring the car back the next day in the exact same condition and it passed inspection with the same noise. If this is not a perfect example of a business that lacks integrity, I do not know what is. The business has "Brakes" in the name and they either are too incompetent on the subject to identify an easy issue or they had a nefarious agenda. Either way, if you are not knowledgeable about cars and are looking for an honest business for state inspections, I would highly recommend going elsewhere. read more

Came for a simple state inspection. I keep my car maintenance up to date. They decided to fail me for wiper blades, or could replace them and pass me if I pay them $20 each. Seriously, fail me for wiper blades that are 6 months old. Last time I ever come to this place read more

I took my car here for an inspection. I ended up sending my kids car back to get his car serviced. They got my inspection done quick and were super friendly! I didn't feel like they were "mansplaining" anything to me. They told me about suggested maintenance that I could do in the future but didn't hold me up because they knew I had to run get my paperwork finished for my sticker. My kid brought his German made vehicle and everyone told me how his oil changes were going to cost over $100. Nope. They did the oil change and the kid had money left in his account when they were done. They treated him just as respectfully as they treated me. I've heard nothing but rave reviews from my neighbors and all the 5 star reviews on Yelp are true. If you need anything done on your car check them out. Great group of people! We will definitely be going back! read more

Have gone to this break plus 2 times with appointments and both times the schedule time is irrelevant. Today i call and there is one car ahead of me so i get there 10 minutes later and now there is 2 cars ahead of me. No biggie, i wait. 1.5 hours later waiting in there, now there are 3 cars infront of me with no communication or heads up! How??? Left and went the little elm one on eldorado and they took me in right away read more

I've been to Brakes Plus a few times for oil changes and brakes. Neither time did they try to upsell to me any unnecessary parts or services, as I feel most automotive places do to women. They made recommendations and got me in and out in a timely manner. read more

Don't take your car here for state inspection. I dropped my car off here at 1pm and they said they would get it done by 4pm but never got my car inspected at all. Don't go to this Aubrey Texas location. read more

I highly recommend this brake plus location. They are very informative on car service and truly generous guys. They definitely do not sell me anything and understand the importance of spending money. I don't feel bad pushing certain suggestions to next time because they understand services can add up. Steven is the general manager and he has shine in many moments such as making sure brake plus has the lowest price. He has also makes sure services are NOT repeated by checking your past car services overall on carfax which shows even if it may have been done somewhere else. I've worked with Justin and Tom as well and they are just as strongly knowledgeable about cars. read more

Terrible experience. Dont be fooled at how nice they are. It does not mean that they are taking the necessary steps to care for your car. First off they encourage their guest to write reviews while their car is being service, or upon checkout. They will be nice to you, but they have piss poor mechanics that are constantly making mistakes that can be detrimental to the life of your vehicle. Most places you take your car to will do the preliminary checks on your vehicle such as air filter check, fluids etc . Not just a flat out oil change and then you are out the door.... Well that is not this place here, dont expect them to do the checks. My car engine suffered severe damage because for the 2 years I had been taking my vehicle here for regular maintenance, they NOT once ever checked , recommended or replaced the air filter, even though the technicians and my paperwork shows that it was checked upon every maintenance visit. Well you see for yourself . Pics below of my air filter. I discovered this upon taking my car to the dealership to check on an AC cooling issue. My car is only 5 years old (2015 Infiniti )and I ALWAYS get regular maintenance done on my cars. I would not recommend that any one go here. Trust and believe they are going to do a half ass job, and you might be paying for a service you don't ever receive Do any of these pictures look like a place that is properly servicing a vehicle, an air filter is apart of regular maintenance check. I will never go back here EVER! ... i hope this drives awareness to anyone else considering taking their car to Brakes Plus on 380 ( Aubrey TX 26585 University Drive) read more

Brakes Plus - Auto Repair Near Me - Aubrey, Texas

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Great shop. Steven was very friendly and provided good information. Did not wait long either for my alignment. I will come back.

This Brakes Plus is phenomenal. They are straightforward, have their prices listed on the wall, answer all your questions, are not pushy, work to help you solve your problem within your budget as best as possible, have a credit card option that is easier to get approved on than most credit cards, they do the repairs as expected without surprises. They do more than just brake work: inspections, maintenance, repairs - it's a full fledge shop. Highly recommend! Wonderful experience both times I've had car issues over the past couple of months. read more

Went to Firestone and got a quote of $900 for (4) Brakes replacement including rotors. I am so glad and very happy having my car brakes replaced here at Brake Plus specifically at this store for $460 including brake fluid flashing! I'm a first time customer and yes they gave me a very warm welcome and greet people coming in and out the door. STEVEN has an excellent approach and BLAKE did an excellent job explaining everything while showing me the actual brakes. It makes me very confident knowing what they're doing back there and yes this is my car's new shop now. Highly recommend. Honest people you can trust. THANK YOU TO STEVEN, BLAKE, JEFFREY & SCOT! read more

the staff was perfect and communicative and you could tell they knew what they where doing

From out of state on family vacation/road trip. Left front brakes started grinding right outside Little Elm Texas. Stopped in on a Saturday at 10:00 a.m. They took vehicle in and diagnosed promptly. Had my vehicle fixed and back to me by 4 p.m same day. This is impressive on multiple levels, but foremost because the vehicle needed calipers, wheel hubs, pads, and machining of the rotors, which isnt your standard quick brake service. Steve the manager was cordial, informative, and prompt. Thanks so much. Highly recommend to locals needing brake work. Off to New Mexico tomorrow with quiet and responsive brakes. P.S Ive worked in the Auto Repair field for the past 16 years and managed a repair facility for 11. read more

Was told one price and got charged another. I'm on a fixed income and was terribly disappointed.

I had a horrible grinding noise from one of my breaks so I took it in for repairs. I love that everyone was so friendly and that they literally SHOW you what's wrong with your car. When it turned out that it was more than I could afford at the moment, they were able to help me get interest free financing. They also drove me home while repairs were completed and picked me up. Top notch service. Genuinely friendly people. I will definitely be back & highly recommend. Thanks guys! read more

Had to get a vapor fuel pump replaced and after reading the reviews, I decided to go here. Reviews were correct, this place is great, the staff is so Courteous and even the manager came out to thank me for my business. read more

Thank you Steve for fixing my daughter's Chevy Malibu! We just moved to Aubrey and were very committed to a pep boys in our old town. So, we did do a lot of calling around and checked out online reviews before transitioning to a new place. When I called, Steve the GM answered, I was pleasantly surprised! I am a GM for my company and that impressed me. He is definitely a hands on GM. read more

I can't say enough great things about these guys. Professional, honest, quick, etc.....I will always direct anyone I can to come see these guys and I will always entrust them with my own car. Everytime! read more

James is 5 star class. Came in for a state inspection a little late to their closing time and he got me squared away with a quickness. Will def. be back !! read more

I've Waited 3 hours to get a simple and standard oil change and brake inspection done. Went in on a Tuesday and they were not busy at all. After brake inspection, one of the store associated came to me suggested me to replace rotors telling there are cracks in them. I went and took a look at them myself and did not see a single crack. He sounded inexperienced, nor does not have a clue about cars or repairs, just trying to get me to pay for repairs that I don't need. I consulted with another person (a mechanic ) in the shop and he had a whole different opinion tell me I don't need a rotor replacement, saying everything is still in great shape, pads and rotors. Another thing too is I requested just a simple brake lubrication and they told me they have to do a rotor resurfacing before lubrication, that to me sounds like they want to me to pay more for repairs that I don't need. Don't come to this location if you're looking to get your car maintenance, your best bet is go elsewhere with knowledgeable mechanics and personnel. They just trying to get you to pay more for what doesn't need to be done. Bad experience and not willing to accommodate customers. Will not come to this again. read more

By far my favorite place to go dokie service. Justin & Steven are the best!!!! Best customer service I've ever had at a service place. read more

I came to this location for a/c service because it is near my home and convenient to drop off and walk back. That's all the positives. 3 visits later (the first Saturday I left my car they never got around to looking at it) and over $800 wasted, my a/c is still not cooling--but I'm the owner of a brand new condenser unit that I apparently didn't need. Next up, they recommend a $1,700 compressor replacement because that must be the problem now... lesson learned. These guys don't know what they are doing when it comes to a/c service; do yourself and your bank account a favor and get service elsewhere. read more

this brakes plus is amazing!! as a young woman i always feel like i'm taken advantage of at auto repair shops because i don't really know much about cars, but steven and joey were so wonderful and really helped me understand what my car needed and why. i went to another mechanic prior and they quoted me 3x the price what they did for me here. not only that, but they knew i needed my car back and stayed an hour after close to finish up the work on my car. i will never again go anywhere else for my car needs. they are hard working and honest people and i truly appreciate how much they were able to do for me at an affordable price. THANK YOU! read more

These guys are awesome! They were fast, got me in right away, and prices were great! We have recently moved here and they have earned our business! Nice to have such friendly people working there too! read more

Fantastic team of professionals. I've never been taken care of better than here at this auto service shop. I usually book online for my car service and they are always very receptive when I arrive. They give honest appraisals of my car's condition and I don't feel pressured into doing any suggested maintenance right on the spot. Prices seem reasonable; I've visited nearly every auto service shop up and down the 380 strip to compare, but I keep coming back to this BP, even to correct a problem that another shop mishandled. My last vehicle ran 140k miles before I finally sold it because the operating costs became too impractical to maintain it any longer. I didn't change the oil every 3k-5k-10k miles on it, that's a certainty. But I do know the cumulative effect of irregular maintenance has on a vehicle's longevity and reliability. I've had my current vehicle for nearly as long as this location has been open, and I don't think I've done a better job keeping up with my auto maintenance thanks to the Aubrey BP team. read more