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    Big Brand

    3.9 (55 reviews)
    Closed 7:30 am - 5:00 pm

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    Services - Big Brand

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    28 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Big Brand Photos

    Recommended Reviews - Big Brand

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    Reviews With Photos

    My new tire!

    Amazing quick service! I had a nail in my tire and it could not be patched, so had to buy a new tire. Lorenzo & team got me back on the road in 20min. Thank you!!!

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    6 months ago

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    22 days ago

    Great service every time. They walked me through any issues step by step and explained in detail everything that was going on

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    2 months ago

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    6 months ago

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    4 months ago

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    7 months ago

    Car inspection, cheaper and quicker than any other place I've been to! Will be trying them for other services too..

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    6 months ago

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    7 months ago

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    1 year ago

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    7 months ago

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    6 months ago

    After a problem, they made it right. I will be a returning customer! Hope that this clears up the matter.

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    6 months ago

    The place is clean. The staff is professional and fast. Location is convenient! Definitely recommend! Go see them!

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    7 months ago

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    7 months ago

    Excellent! I'm so grateful to Luis and his entire team. What great service! I was truly impressed and will definitely be back.

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    1 year ago

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    1 year ago

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    3 years ago

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    3 years ago

    Went in today to get my tire patched. Service was fast and price was very fair. Will definitely come back.

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    8 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Big Brand

    Review Highlights - Big Brand

    Will definitely be returning here for future work!

    Mentioned in 4 reviews

    Read more highlights

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (89 reviews)

    Often come to this Firestone and have always received good service, however recently went to have a…read moretire checked. They came back and said I had a nail and the serviceman was repairing it. After about 30 min my car was ready. No charge, headed out. My daughter was driving my car immediately to OKC. About 45 min into her drive the tire light came back on. She called and I told her she needed to return home. I have those "run flat" tires that can be driven on for limited miles. She returned home and very annoyed I returned to Firestone. Explained what happened, and they got my car right in. I FULLY expected them to come back and tell me that I needed a new tire. These tires run about $450-$500 each. HOWEVER, the manager came back and explained that the tech who had repaired my tired had made a mistake in how he tried to repair it and because it was their fault, he was replacing at no charge! I was shocked! Absolutely no way I would have known that without them telling me. This place has earned a customer for life for their integrity and honesty. Got the tire replaced and car back to my daughter. She arrived safely in OKC and I've not had any issues since that time. Thank you Firestone!

    I scheduled an appointment to get my Silverado's tires rotated and balanced, a full synthetic oil…read morechange and a tire plugged. I used CarAdvise for additional discounts, so all these services were extremely cheap. All of the staff were friendly and quick to get to work on my truck. Although the shop was busy, they did a great job accommodating everyone's needs and moving things along. There were only 5 seats, and they filled up fast, so people stood and waited the entire time. They also forgot to rotate and balance my tires (I wasn't charged), but other than that, everything went well.

    Crash Champions Collision Repair Little Elm

    Crash Champions Collision Repair Little Elm

    (5 reviews)

    A battle ground between who said what and who's responsible for the delay of repairs to my vehicle…read morewhich prompted me to have to take matters into my to my own hands after 3 weeks of my car just sitting being ignored. All while I'm paying for a rental. Don't worry, my insurance review is next. The biggest problem I had with this place is "Doug" who was my service advisor, never made initial contact to keep me updated on the status of my vehicle. It wasn't until I stirred up Concern with my insurance did I even know or find out that Doug was assigned to my claim. Ashley, the phone receptionist was the one relaying all the messages. VERY unprofessional. This wasn't one of even TWO attempts at trying to find out the status of my car. Then, once I decided to abort business and have my car towed to a new location did I realize they stole parts off my car. They threw in replacements which weren't even the same car brand. When I brought this to their attention they had NO idea what I was talking about. Furious, I reached out to corporate and was told someone would get back to me within 3 business days. Guess what, they never did. I did hear back from the store manager in which he said he would replace my headlight (that they stole which are $3,000 per headlight) and guess what? Crickets! I even attempted to reach out to check the status of the headlight replacement and nothing! I don't know what kind of scam operation these guys are running, but I'd stay FAR away!!!

    Recently got in an accident, took my car to this location due to statements of vehicle being…read more"drivable" but I wasn't comfortable driving long distances. After a week of my car being in the shop I never heard from them, no estimate was posted on my insurance claim so I reached out to my insurance for an update, they didn't have one so we contacted the location for some answers. The receptionist at crash champions clarified to my agent and made us aware that my car was notated a total loss by the person working on my car. Mind you, car is a 2019, drivable car. No air bags went off and they didn't have the decency to update me or contact me a week from repair to let me know. Took my car to another location for a second opinion. Fortunately, in less than a week, I got the news my car is repairable, unlike what was defined as a total loss. Unfortunately, I don't have anything positive to say. I didn't appreciate the lack of communication.

    Brakes Plus

    Brakes Plus

    (40 reviews)

    Gave 1-Star Review for recent Extremely Poor Customer Service experience - Avoid This Location…read moreI've been a regular customer at this Brakes Plus for over a year and generally had good experiences--until my most recent visit. The service advisor, Bruce, was being Condescending and impatient right from the start while interacting with me. I came in for a standard Oil Change Plus package, which has always cost around $100-$150 (including the inspection, tire rotation, etc.). Instead, Bruce came back with a massive $2,700 estimate for a long list of "recommended" repairs and immediately started pressuring me hard to approve everything on the spot. When I asked for a printed copy of the estimate so I could get a second opinion (something any reasonable customer would do), he got visibly offended and made a scene in front of other customers. He sarcastically snapped, "Tell me please, I will give it to you"--like I was being difficult for simply wanting documentation of a multi-thousand-dollar quote. It was embarrassing and completely unnecessary. This kind of childish, condescending attitude has no place in customer service. We're paying with our hard-earned money, not running a charity for the shop (and they're definitely not running one for us). Basic respect, clear explanations, and professionalism should be standard. Despite his terrible behavior, I still authorized about $550 worth of the recommended work because my car needed it. Had Bruce been patient, explained things calmly, and treated me like a valued customer instead of acting entitled, I likely would have gone ahead with the full $2,700 job. His attitude alone cost the shop a ton of potential revenue from me. I won't be back to this location. I'll take my business to another Brakes Plus there are 2 right within 5-8miles. Management needs to address this kind of behavior--retrain advisors like Bruce before they drive away more loyal customers. Very disappointing and frustrating.

    I like the way they communicate with their client ... Thank you .. Eric!!!…read moreand the staff were informative dealing with the customer

    Discount Tire

    Discount Tire

    (167 reviews)

    Great overall experience!!! Honestly, I've waited longer for a drive-thru burger than I did for…read morethese tires. I've bought tires at other discount tire locations before, but the wait times had me reconsidering my life choices. This time, I called the LE location at 3PM on a Thursday. After chatting with Grant for a few minutes, he casually told me they could squeeze in a full set of tires on my F-150 by 5PM. I was skeptical... I showed up at 3:20 and saw 4 people ahead of me in line, so I mentally prepared to age a few years. But somehow, I was purchasing tires by 3:30 (with a factory rebate I didn't even know existed--bonus win). They told me my expected drive-out time was 4:56. Very specific... I appreciated the confidence. So I figured I had time. I went to the men's bathroom (which, by the way, was shockingly spotless--like, cleaner than my house), came back out, and before I could even text my wife "Hey, I'll be here a while," they told me my truck was DONE. It was 3:50. I said, "Wait... all four tires??" They said, "Yes sir--balanced and stems replaced." At that point, I was convinced there was a pit crew hiding in the back. The lobby was full, and somehow everyone was getting the same lightning-fast treatment. I even overheard a couple of other customers praising the speed like they'd just witnessed a magic trick. Bottom line: insanely fast, super efficient, and somehow still high quality. Strongly recommend this location--just don't blink, or you might miss them finishing your car.

    Went in today to have my tire plugged. I did not purchase my tires from them, so obviously…read more expecting to pay for the labor & time. My car was ready in less than a hour and at N/C. Also shout out to Jacob for superior customer service! Thank you Discount Tire. When a new set is required I will certainly look your way

    Big Brand - autorepair - Updated June 2026

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