Went in thinking I might need a lot of expensive work needed done with my transmission. turned out…read morethat was just a house connection that was loose from a previous mechanic.. great to know there's honest people out there!

Honestly couldn't have asked for a better experience. Rob went above and beyond for my truck and I…read moregreatly appreciate his help. I will most definitely be back without a doubt.

Good communication from the start. Felt listened too by the owner. Front staff is friendly and…read moreeager to help. Wanted a different oil that's harder to get and they were able to get no problem. Fast and efficient will definitely be back !

Good customer service, relatively fast turn around time on repairs, and fair prices. What more can…read moreyou ask for? I'd definitely come back again.

We took a vehicle to Christian Brothers here in Bedford a couple years ago to have it looked at for…read morea problem we were having. Turned out, it was a problem they couldn't fix (Ford is a pain in the backside). So, they charged us for nothing but the labor to look into it. Because of their honesty, we took our vehicle in when one of the door handles randomly snapped off one day (really shouldn't do that on a 2016 vehicle). They were wonderful and kept us apprised of the progress and pricing every step of the way. We even had them perform our state inspection while they were at it, which was a great value. The staff was super friendly and helpful every step of the way and zigged when we zagged (it was a particularly bad week for cars for us). Everyone we encountered seemed very trustworthy, the price seemed fair and the finished product is perfectly acceptable. We will be using Christian Brothers for our auto shop needs in the future.

I've been to their shop a few times. This last experience has lost me as a customer…read more They held my car for almost a week and made lots of excuses like "the tech is still looking and hasn't found the issue yet". The problem was very obvious, and it was explained with great detail, and should not have taken so long. It was all just excuses. They also added a laundry list of problems they found and inflated the bill. They even made up a problem and tried to quote me $6000+ for repairs. I could buy a new car for this price, this repair is almost more than the value of the car. In the end, I paid $3300+ and I don't believe they did all the work they claimed. They charged me to change one of my fog lights and never did it too. This whole experience proved to me they have no integrity and make stuff up to suck as much money as possible out of the customer. They all had guilty smiles on when I was in their office paying. They tried to get me to pay for a large, non-critical repair. Going by the experience I had, I am suspicious they may have left things "loose" to create a car problem down the road. The car still has a rattle in it, and this was the reason I brought it in. In the end, I had to wait a week, waste money using Ubers, lied to, bill inflated, did not do all the work they listed, and possibly sabotaged my car to have failure later. This car is pretty new. I have been very gentle with it and always do regular maintenance. The car only has 70k miles on it. They essentially tried to con me. I am posting this so others can see what sort of tactics they use. I will be using a different mechanic and I am going to have this mechanic shop do an examination of the car. The car is fairly new. It should not have all these problems. Either they lied or created them and tried to suck $6000+ from me. Even the $3300+ I paid was ridiculous. EDIT: I am probably going to do a chargeback because I believe they frauded me. My car is worse off since they touched it. I came in for something that was more of a "noise inconvenience", not a major repair. When they came back to me and named a list of repairs, I agreed because I figured the car would be immaculate. This is not the case. My car is worse. They wanted to upsell me on more repairs and I declined. The noise is worse, I hear parts rattling. I am nervous now about my tire coming off the axle or some other major malfunction and it causing me to get in a major wreck. I know they will try to blame me. But you can simply check the miles when I went into their shop and the current miles it has now. Not even 500 miles have been put on it since. All local driving. It is also obvious they did not do all the work they claimed. I wish I never allowed them to touch my car because now it feels broken. The car was fine before.

I bought a 2008 Acura MDX in January for cash. I knew it had some issues, so I took it to Simon for…read morea mechanical diagnostic. I ended up needing a full brake job and major oil leak repair. He explained the details as I knew it would be labor intensive. After completing these recommendations and spending $3k, the vehicle is performing exceptionally well. I appreciate these guys for keeping my vehicle safe and reliable. Money well spent!

Requested a quote for brake pad inspection/change off YELP,…read moregot a quick answer. Looked at the reviews and decided to take my truck here because it was the closest and had a high star rating. It's a family owned business and the owner and his sons are very nice and very transparent about what's going on with your vehicle maintenance and the cost. was going to take an Uber home, but the owner asked how far away I lived and since I was pretty close, his son gave me a ride home. Got my truck back a few hours later and very pleased overall. Going to use this company as my mechanic going forward on my truck and my wife's SUV.

I highly recommend Honest-1 Auto Care. I have taken all of my business vans to Honest-1 for all…read moreservice. They provide reminders for required service. The office staff and the owners are very professional and efficient. There has always been an owner on sight when I have had service. Honest-1 provide preventive service suggestions which helps control costs of maintenance. I highly recommend Honest-1 for your automotive needs.

I feel like I've finally found an honest shop to get my car serviced. The help was so nice and…read morefriendly. I felt welcomed and in good hands. They changed my oil and flushed the brake fluid. The time to do all of this was much shorter than they quoted. I'm definitely using them for my go to mechanic shop!!

CBA treated me like a princess. These gentlemen patiently answered all of my questions and…read moreconcerns. Furthermore, CBA took a test drive with me to make sure that truly everything had been identified and addressed. Five stars all the way! And I didn't faint when they gave me the final invoice!

Do not take your vehicle to this shop. If you have and they damaged your vehicle like they did…read moremines, file a complaint with the BBB and seek other measures. BBB has sided with me. Scott Skid the owner is not standing behind his company's motto and service. Within 48 hours and 49 miles of me getting my vehicle back from them my check engine light came on and a message saying engine compartments are hot. Heath the service manager had me sit in their shop for 3 hours because the shop foreman was servicing other vehicles, only to tell me my spark plugs had residue over them and fouled out. I advised Heath that I didn't bring my car in with bad spark plugs on a check engine light. Heath stated it must be coincidental. I advised Heath when the initial inspection was completed there wasn't any concerns for misfires. Heath turned me away. I was forced to attempt to resolve the issue on my own. I even brought this concern up to Scott Skidd, the owner and he is refusing to take accountability for what his team did. He keeps saying they never did an inspection on my vehicle when they clearly inspect vehicles everytime they are brought in. He doesn't even know how to repair vehicles. I have a 2018 BMW 540i that i take great care of. Had just purchased brand new run flat tires $1500. Who would purchase BRAND NEW TIRES on a vehicle they don't take care of?!?! I never should have let this shop touch it. DO NOT TAKE YOUR FOREIGN VEHICLES TO THIS PLACE. THEY DO NOT KNOW WHAT THEY ARE DOING. They will not honor their service commitment to you.

I told the person working on my car my engine would not start and that it wouldn't start with a…read morejump at all They told me it was the battery alternator starter just started going down the line of things to replace Never fixed took to Hyundai dealer for them to tell me the whole time it was the engine Hyundai replaced the engine free of charge with warranty but I'm still out 1600$ from this company. Working on trying to get the parts that they tested to see if they are actually fried like the mechanic said.

I wanted to buy a truck from a fellow in Tennessee but the truck was physically located in Hearst…read moreTx and I live in NYC. Enter Innovative Auto to the mix. These guys treated me like they knew me for years. They were professional and honest and reasonable on their inspection pricing. All the interactions I had with them was over the phone. These are some honest folks. I purchased a truck 1500 miles away from where I live and I couldn't be happier with the help I received from Innovative Auto. Thanks again Adam

Top Notch Super Service. We drive all the way from Dallas…read more to come here for maintaining and repairing our Acura TL and Honda Odyssey. Our latest experience was top notch. Auto Experts of Colleyville has superior communication, care, and quality of service. Dane Bailey and his dog Sophie take care of you like family. Yes, it can be expensive, but it's worth it. The communication before, during, and after a repair job is excellent. Eric took great care of us, and we appreciated their excellent quality of work and service. Plus, who doesn't enjoy driving the loaner car with a huge decal of Sophie on the side? We got so many stares and other drivers pointing at us, it was enjoyable driving their loaner car.

AEC specializes in Japanese brands (Toyota/Lexus, Nissan/Inifinti, and others). We had our…read moreInfiniti worked on there and the experience was far superior to the dealership (Grubbs). While parts prices didn't vary too much, labor was less than the dealer and the AEC guys seemed to know exactly what they were doing. Repairs come with a warranty. And unlike some other repair shops, they have a small fleet of loaner cars (looks like mostly older model Lexus sedans) - a nice option. Dealing with AEC was easy and didn't have any of the dealer stress at the dealership. So if your Japanese car is out of warranty and it needs service, please give these guys a call.