Paid to get my car Towed my car here on Thursday being told this. "yes sir , you can bring it today…read more, we actually have a spot available just for you today , we just didnt want it to get taken by tomorrow so we made sure we had it ready for you , can you come in any time today until 6 pm" Then on Friday I get told this "hey , ,i just wanted to inform you that due to today being a really busy day for us , the timing chain still needs to be worked on , can i call you tomorrow to let you know the updates and if we can finish the job since we were backed up for just one day , i was goin to ask if we can have it till monday so we can ensure this job gets done correctly with no rush ? Asked about schedule issues and if they can confidently do this job. Then was replied with: "no no scheduled issues sir , the car is in line with the space of it still being occupied by the car itself it was just one of those days unfortunetly and we couldnt start on it today , the work time is still the same im just backed up by 1 day sir , i apologize for this inconvinience and since we dont open sundays , the best bet will be to finish it by monday" Told specifically not to start it or drive it due to timing being off and creating additional damage. But that was disregarded and started any way. Highly unprofessional place and strongly don't recommend bringing your car here if you love or care for your car. I have been lied to and disrespected. This can be you as well. If anyone has doubts or questions, I have everything documented

I'm honestly really disappointed with my experience here. I used to rely on them for fixing my…read morevehicles, they did well previously & had no issues whatsoever. This time it was different. Shortly after getting my car back, my engine was completely blown. My car did NOT have this issue before bringing it in, and now I'm left dealing with a major, expensive problem right after their service. The lack of transparency, the long wait, and the condition my car was returned in is unacceptable. I would not recommend this place to anyone looking for reliable or honest service. Thanks for nothing!

Arrived and got Instant service. Friendly staff. Will use them again. Fast, quick experience.read more

I arrived 15 minutes before opening and they got me in early for an oil change so that I could be…read moreon my way while my baby was with me. They were quick, friendly and easy to work with!

Tried upselling every customer who came through made me wait 2hrs to tell me they "couldn't" repair…read moremy tire cause of store policy as well as $45 for a patch is terrible I've never heard anything good from here I'd just go to somewhere nearby tons of good shops that'll do it for free or more conveniently

Purchased a new tire that went flat 2 days later and they refused to replace the tire. They fixed…read moreit and it started loosing air again a few weeks later. We were told they cleaned the wrong tire and they still refused to replace the tire with a new tire even after speaking to management. Horrible company and I would not recommend them to anyone.

I would not recommend Omaha Car Care based on my experience…read more I dropped my truck off on Thursday, but it wasn't even looked at until around midday Friday. Before leaving it with them, I explained to Mike exactly what the issue was. The fuel pickup needs to be replaced, and since the tank would already have to come down, I asked him to replace the fuel pump at the same time and do an oil change. I specifically told Mike that my truck will only allow me to use about 3-4 gallons of fuel before it won't start anymore. Instead of actually diagnosing that issue, he simply let my truck idle for roughly 8 hours and then told me everything was fine. He also claimed he put a scope into my fuel tank and said it was "rusted." This is an Arizona truck that has been in Nebraska for less than a year, so that claim makes very little sense. The most frustrating part was when I asked if he had removed fuel from the tank to see if the truck would stop running once it got below the 3-4 gallon threshold I had described. His response was, "Oh, I guess I could've done that." That should have been one of the first diagnostic steps. To top it all off, he said my truck has a lower-end engine knock and claimed that prevented him from doing the oil change. I left feeling like the actual issue I brought the truck in for was never properly diagnosed. The only positive thing I can say is that they didn't charge me for the service. However, I still lost time, got no answers, and now have to take my truck somewhere else to have the problem diagnosed correctly. I won't be returning.

Advertising and communication. You can't do everything the dealer does . You don't have the…read morediagnostic equipment or expertise . I've learned that firsthand after a $1200 cruise control fix. Nice business plan Omaha car care.

We're out of towners but have always used TO Haas in our hometown. These guys here was like…read morewalking into home! They listened, got us right in, and got us back on the road as fast as they could. If you're looking for hometown service in the city, would highly recommend!

Chad from T.O Haas saw me struggling to change a flat tire in the middle of a thunderstorm and…read moresaved the day. He stopped me from doing things wrong and got tire switched for the spare in two seconds. Chad deserves a raise!!

This is a long overdue review! I've been going to Omaha Car Care for years, first when they were…read morestill House of Mufflers & Brakes (Center St. location), and have only had great experiences. The staff is always friendly and forthright with their services. More than a few times I have called them in a panic, as someone who knows nothing about cars, and they've always helped quickly and never without upselling, usually even offering quick fixes at no charge. Can't recommend them enough!

I can't recommend this place enough. Mike, Tom, and Warren…read moreare very knowledgeable in all areas when it come to your vehicle. I have many experiences here where they have exceeded my expectations every time

I bought a car at a buy Pay here about two weeks ago. It needed an oil change so I went to Jiffy…read moreLube against my cousin's advice. She said she goes to grease monkey, but I went to Jiffy Lube because they were closer to my home. I really really really wish I would've went to grease monkey. Half of the things I needed I didn't get at Jiffy Lube because the price was already 125 just for the oil change alone. But I needed an air filter and one of my headlights was out. It would've been an additional 70+ dollars for the air filter and the headlight in addition to the 125 I paid for the oil change. Had I gone to grease monkey not only would I have saved on the oil change, but I would've gotten my headlight done for free. That's what happened today. The headlight itself cost five dollars at Walmart and when I got to grease monkey since I had the part myself, they literally changed my headlight for free. I haven't been able to drive after dark for two weeks, but they have taken a huge relief off my shoulders. Not only that they topped off my fluids and zip tied my bumper which was falling down in one area. Again, all for free. I really really really wish I would've went to them sooner because Alex, who is amazing for an 18-year-old, and Cadence were super friendly and very informative. Actually, everyone was but I wouldn't have been able to remember all of their names lol but I specifically wanted to shout out Alex and Cadence. They have a return customer going forward, and I'll be sure to thank my cousin for the recommendation. I'll also kick myself for not listening sooner lol

Very efficient did not have to wait long. Good customer service and let me know about replacing my…read morefilters.. Fair and honest, especially since I am a female. I am very cautious where I take my car. I have been screwed before.

Tiara and Jayden helped me out today, the service was top notch and the work was done quickly. I…read morehighly recommend this place for quick and efficient service.

Ridiculous wait times when two card are ahead. Used to be that I'd be in an out in less than a half…read morehour but that's the normal wait which sets up an hour plus turn around regardless of how many cars are ahead of me.

Amazing people, they knew exactly what was wrong with 1997 oldsmobile bravada. . Love them to…read moredeath . . They fixed the transmission shifter. That had just stopped going into gear, they found the part Amen .

Brian at Perry Auto Care reached out and went above and beyond to work on my car. Alot of the work…read moreI think he had done himself. Miscommunication was a large part that got straighten out. I appreciate his reaching out and will definitely use his services again.

I scheduled a windshield replacement with them on Saturday, however , no scheduled time. He did…read moregive a 3 hour window, but again, no set time. When we got there he said it was for the following week. When I showed him the communication, he said he did apologize but said he couldn't fit me in so we agreed on the following week. He followed up later with a referral to America Glass on 13th and Vinton, who gave us a better price and better communication. I may, however, try these guys in the future but I recommend better communication

Real people, real help! I needed help with a blown tire off…read moreinterstate 80. They took my reuned tire, brought back a replacement and I was on the road again, I'm very appreciative of the assistance!