Every single time I go to Ross Auto shop I receive the best customer care and reasonable pricing…read more This last time I went in for service, I had a leak in my tire. I was fully prepared to purchase a new tire and at another location, they may have given advice on a replacement. They added a patch and $30 later, I'm on the road. They take care of their customers every single time - especially women!

I've exclusively used Ross Auto & Tire since I moved to Dallas over 10 years ago, and they've…read moreworked on two different vehicles of mine (350Z & BMW X3) as well as my wife's car. They have taken care of everything from regular maintenance items like brakes, oil changes, state inspections, and tire work, to more indepth issues that needed full diagnostics and repairs. After dozens of transactions, I've had nothing but amazing experiences. Easily the best value in town, and customer service so good that I've come back all these years.

Carlos is honest and doesn't want to do unnecessary work. He checked my brakes and said I have…read moreplenty of brake pad to go before they would need to be changed. His customer service is very good and he is great at explaining the situation.

Carlos and the gang did an awesome job replacing my brake pads and rotors. Carlos even took me…read morearound the car to show me the state of everything, which I appreciated. Got there around open and was in and out by like 10:30am, not bad! Waiting room was cozy.

I just moved to Dallas recently & I found them on Yelp. They've done big & small jobs on my older…read moreSubaru and their work is always great and I know I can rely on them to get any job done!

Fair pricing. Reliable work. Nice people. Reasonable turn…read morearound time. I have recommended this place to other people who just moved to Dallas.

Technician are very knowledgeable. I'm a old tech that doesn't work on autos any longer and they…read morecorrected everything that needed to be addressed to get my auto running like new. They fixed what I already knew so this is proof to me that Hingas is trustworthy. Great work.

I have dealt with Hingas on several levels, and I can confidently say that it is a great place with…read morea family-friendly atmosphere. They work with you and genuinely care about both you and your vehicle. They don't pressure you into unnecessary purchases; instead, they provide you with what you truly need and let you decide how and when you want to proceed. I love this place-- the quality of service and value are second to none!

First experience, couldn't find a reason for the car just shutting down…read more No charge. Car shut down 2nd time and again, no clear reason everything was good battery, alternator, etc. Patrick is magic!! Found the issue said it wasn't chargeable because he just cleaned who knows what it's called and said I am welcome to come back for oil changes!! Never had a shop not upcharge for another nonexistent issue just because I was there! Happy I found them, happy to trust them happy to recommend them.

I just had the 2 wheel axle bearings replaced on my 30 year old boat trailer and the job was…read morecompleted on time and for a fair price so I highly recommend Mustang Service Center!

During an emergency, I needed my starter replaced ASAP. For context, I have an Acura ILX which…read morerequires 3 hours of work to replace due since multiple parts had to be removed to even get to the starter. I called Leon "Richey Rich" at 12 pm and he told me he normally closes at 1 pm on Saturdays. Regardless of this, he stayed open 3 hours after closing time to replace my faulty part. Not only was his customer service exceptional, he offers the lowest labor costs against all other repair shops I spoke with. 1000% recommend if you need any auto repairs!

Richey is a. honest mechanic, those are VERY hard to come by these days. He gave great detailed…read morefeedback & suggestions for the car repair without trying to upsell me on anything. It's a small shop next to "Gas Pipe" but rest assured he delivers a big service for a fair price! (:

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

This is the first time ever I leave a negative review since I believe everybody makes mistakes!!…read moreTwo years ago a go I had a car accident and found this business through yelp. Upon arrival I was greeted and we agreed that with $ 5000 my car will be fixed and didn't bargain regarding pricing at all. After two week the car was ready and before accepting the job I did check the car and I see the engine light of the car is on!!? The owner which has no clue and history of running a business as mechanic shop tells me that don't worry I know people who can pass your car through inspection!!!! I said noooo!! This is not the way it works. We make a deal I have paid you what you asked I this needs to be fixed. He said that my mechanic say the issue is not related to you radiator fan and etc .. that you brought your car for!! And the added extra charge for changing the O2 sensor , after two weeks I noticed there is an oil leak under my car in the parking lot garage, and took the car back, owner says it not related to your accident that oil filter leaks, which all were related because my radiator was punctured, well there it is another charge for oil filter washerin two week so have to bring the car back because the temperature gauge is above normal!! He too much rely on his mechanic since he purchased the business from previous owner with the mechanic and he wants to keep the mechanic for this reason against my workweek another charge for oil filter washer also my head lights which were replaced had too much blind spot and whatever they to fix I t failed and I did accept. After another two week that started to make a squeaky noise which I had to have the mechanic to listen when I was moving the car when was Turner off , and found out when were the front bumper and radiator the did not secure the battery harness when fixing the front of the car. Making the story short with all the problems with paining and more the going back to the shop after 12 times to the shop even on time which the owner told the mechanic to check my vehicle and he said he can't because he didn't like me since I was making the right comments!! I did gave it way even the owner Ray made a comment the he will buy me a complimentary gift so I forget all the issues that happened. The assistant manager (Ashton) is well aware of all pain and suffering that I have been through. I did thank them and refused to ask for any thing. The last word of the owner was that I knew that you were trouble from the beginning (I wish people who runs a business had a clue what they are getting in). So so today after two years I just wanted how respectful they are and I had a problem with my other car, called the owner and he said I don't have time this week (we are fully booked)and I since it's not and urgent matter it can want for next week and he never responded back.. I did test this business for two times and they failed. I do not recommend this business since they are looking for easy and lucrative jobs.

I'm extremely disappointed with the service I received here, especially because this became a…read moreserious safety concern. I brought my vehicle in for an oil change and was told by the representative that everything had been checked and that my car was in great condition. Approximately 20 minutes after leaving the appointment, one of my tires popped. After having the vehicle inspected elsewhere, I learned that two of my tires were bald and deteriorating from the inside. This was especially concerning because I had just been assured that the vehicle had been checked and everything looked fine. A proper inspection should have identified tires in that condition, particularly when they were deteriorated enough for one to fail shortly after leaving. I also discovered that the filter that should have been addressed during the service was not changed, which raised even more questions about how thoroughly my vehicle was actually inspected. I understand that routine maintenance cannot prevent every unexpected issue, but telling a customer that their vehicle has been checked and everything is fine creates an expectation that obvious safety concerns have actually been reviewed. Driving away with two severely worn tires, only to have one pop 20 minutes later, could have resulted in a much more serious situation. This experience has left me with very little confidence in the quality and thoroughness of the service I received. I would strongly recommend that customers independently verify their vehicle's condition rather than relying solely on the inspection performed here.

Had ok service here before but will not be returning. Went in for an A/C service and oil change…read more They did my oil change and then the car sat there for an hour untouched with the hood up and no communication. I was the second person in the door that morning and first person, and many after me, were long gone. The person behind the counter lied to me and told me they had been working on it throughout while I had been watching in not be touched for an hour. No apology when she realized she was wrong just explained that that "I was next". Don't waste your time here

Came here during an emergency and it did not meet expectations. They overcharged from what other…read moremechanics told me the market was. Both my driver side and passenger side foot room was covered in mud when I got my car back. My glove compartment was also broke and doesn't close since getting my car back from here. They did what I paid them to do, but I would not recommend using them if you have options

I took my car to Moe for an inspection and he took care of me quickly and treated me like family…read more When he found out I didn't have a printer he printed off my insurance information and helped me register my car online. They go the extra mile here! He was able to provide more than just the inspection and gave valuable advice. This will definitely be my new mechanic!!

I brought my 2012 Toyota Yaris in for several repairs, including the rear brake/wheel bearing work…read moreand serpentine belt replacement, but after driving it only a few times, the car began having serious issues and eventually became undrivable. I tried to bring it back so they could determine whether the work they performed had contributed to the new problems, but when I drove there with my hazards on, I was turned away because their lot was full; we agreed on another day, which was then pushed back again. On the way to the rescheduled appointment, the car completely died and I had to push it to a safe area, and I was ultimately told to tow it to their shop--now, instead of being able to continue driving the car, I will likely have to scrap it.

So clean and friendly! I came in for an oil change and state inspection. They informed AND educated…read moreme about issues with my car without fear mongering or high pressure sales like other places. Everything is documented and sent to your phone which is convenient, and you know exactly what you're paying before they start working. It's clear and honest communication which is a good feeling considering the reputation of many companies in this industry. They have free snacks and drinks in a lounge area that is spacious and absolutely spotless, which is unheard of in the auto care world. Prices are fair. I'll be back for any work needed on my vehicle.