Don't let the outside appearance fool you. This shop is extremely professional and knowledgeable. I…read morewas greeted by Hozan, and taken care of extremely fast. The prices are no comparison to other shops I've been to in the White Rock Lake area. I just moved from Maryland and can officially say I have found my " go-to" shop in the DFW area. I got both of my cars state inspected. I was so impressed with their customer service! I also didn't feel like they were trying to hustle me or push me into a corner with a mysterious issue. 1) I also got my tire rotated and balanced 2) Breaks and rotators replaced 3) fixed my headlight issue I am extremely satisfied with their work and will be returning !! I highly recommend this awesome shop !!

I strongly advise against visiting this establishment. I had new tires, front rotors, and brake…read morepads installed here less than a year ago, only to discover recently that the rotors and pads were never actually replaced, despite me paying for the parts and labor. I am now forced to pay for these essential repairs all over again after just 8 months. A business's integrity is paramount, and this place demonstrates a severe lack thereof. Please consider this a warning.

The guys at this place are always great help. Every time we visit, we have no issues.read more

My daughter was traveling alone when she found herself with a flat tire on I-35 in Dallas. Luckily,…read moreMr. B's Auto Repair Shop was at the exit she was at, and she was able to drive it to his shop. He got her fixed up in no time, and for a very fair price. I would highly recommend Mr. B's Discount Tire & Auto Repair. Thank you, Mr. B! Wrenda Freeman Corsicana, Texas

Update- Took my car to the original shop in Dallas (they're also BBB accredited) I mentioned in the…read morereview, and wouldn't you know, they were able to fix the issue by cutting out a piece of plastic to access the bolt and repair/replace it, then did my alignment. Car feels great now, avoid this shop, or at least get a second opinion before handing over ANY money to this place.

We've used Jason and his guys for several years and there is no better place around to get your car…read morerepaired or serviced. I'll repeat others' words like honest and trustworthy, but they go far beyond that. I wont take my cars anywhere else.

Great service, very reasonable prices , very knowledgeable. Helped out with stripped lug, plugged…read moretire , back on road within the hour!

Fair quote on 4 iMove PT Plus tires. Busy place on Sunday…read moremornings but the guys were working as fast as possible AND were still polite and helpful ! Was told the tires were made in U.S. - internet says NO.

They are my ever reliable mechanic specialists that takes care of my cars! Very trust worthy snd…read morenever overprice their services. I've been bringing my cars to Bobby and the team at Triple A for almost 20 years. In a world where it's hard to find an honest mechanic, they stand out. They are reliable, knowledgeable, and never recommend unnecessary repairs. Truly the best shop in the Garland area! Look for Rockstar Rob! He has been taking care of our cars! Never doubt his expertise. He diagnosed our RAV4 and quickly fixed the problem. It's running smoothly ever since. These guys are all awesome! Thank you!

I have been going to this location for over twenty years. Bobby is the head man at the shop and has…read morebeen my guy for years. This repair shop is family owned. The people here are honest, reliable, and affordable. They have serviced all of my vehicles when they are no longer under the dealership warranty. The quality of service is A plus. The service is always spot on and they will not charge you for things you don't need. Give them a try. You will be back!

I am not a customer but sent in a description on what was wrong with my car. They made a…read morerecommendation on where to take the car and they fixed my cat converter problem. Told me to save $150 and just take it straight there if that was the issue. Thank you and I'll definitely be using this company in the future. Proved to be a honest place.

Stopped by the shop for info on A/C on a BMW. They explained that they didn't perform that service…read moreon BMW's, but recommended another shop. The point is that the guy up front was SO friendly, I can only imagine that he will go far in the professional world. If I ever need car repairs, I will certainly go there.

Very busy place, but they were able to fairly quickly diagnose the problem. And since they were…read morevigilant and not satisfied with the initial fix , they found something else ( catalytic converter) that was the key problem. Very nice and reasonable people. Very happy with the work, and the work ethic... Can absolutely recommend them!

I highly recommend them for your automotive repairs. Their prices were much lower than the…read moredealership and their service was amazing. They were able to work me in quickly and do the repairs in a timely manner.

I've been taking our vehicles to Firestone on Davis for years. Besides the quality service, the #1…read morething I can say about them is, they are HONEST! Bob who is one of the owners has saved me countless dollars by being 100% honest with me! Like most people with newer cars, I'm clueless about a lot of things, but there has been several times a less honest person could have easily taken advantage, not these guys. I just had my SUV serviced there last week, the new part failed, but it was 100% under warranty, so they fixed it at no charge! I recommend them 100% Jim Funderburgh

1 star I am posting…read morean additional review because Firestone management has still not provided any meaningful follow-up or resolution regarding my formal complaint, Case #2977465. I filed the complaint on June 12, 2026, and followed up repeatedly. An area manager eventually emailed me, and I provided a detailed written timeline explaining what happened, why I had lost confidence in the Galloway Avenue location, and why I was requesting a refund. Since sending that response, I have not received a substantive decision, status update, or further communication addressing my concerns. My primary complaint is now the administrative handling of the matter. Customers should not have to repeatedly pursue a large company for basic communication after reporting a serious service problem. Even when a company disagrees with a refund request, management should acknowledge the documentation, explain its decision, and provide a clear resolution. The continued lack of follow-up gives the impression that Firestone's complaint process is designed to delay rather than resolve legitimate customer concerns. Based on my experience, I cannot recommend the Galloway location, and I have serious concerns about Firestone's regional management and customer-service accountability.