working with South Florida autos was amazing, James was so great. I bought this car on my own with…read morebad credit and he was able to help me and get me into a loan and get me financed for the car and it was an awesome little car I got a mini. He is just very professional and very easy to work with. I would recommend buying cars from him anytime.

Since I moved here in 1994, I was told to stay away from the NW 27th Avenue dealers. Eddie at South…read moreFlorida Auto Sales made me change my mind after buying a used F150 from them. I went with the expectation of finding a clunker and what I found was good combination of price+vehicle+attention. Eddie, thank you so much for selling me the truck. God knows I need it at this time and I thank you for being extremely honest as well.

My name is Isabel Carmenate Gomez. Yesterday 8/31 I visited…read moreToyota of North Miami to service my 2023 Tacoma. Due to the 38,000 miles in the truck not only I did the oil change but they replaced the 4 tires, the wipers, the filters... at this time I met Wesbert Jean. He was very pleasant and professional. He introduced me to Peter Occhiogrosso and he answer polite- ly a few questions that i had. They both treated me with respect and profesion-alism. I have no plans in the future to visit any other location when in need to make a purchase or to service my Tacoma. I highly recommend your company.Please call me if you have any question regrading my visits...(this is my third vehicle purchased at this Toyota location) Thank you for everything!

WARNING TO ALL CONSUMERS: SCAM AND FRAUDULENT PRACTICES ​I…read moream writing this review to warn the public about a highly illegal and deceptive experience I encountered at Toyota of North Miami on June 11, 2026. During my vehicle purchase, the sales representative, Nelson Pineda Rodriguez, in direct collusion with a third-party entity called Legend Services, ran an insurance scam under my name. ​I was illegally charged an unauthorized fee of $350.00 USD under the false pretense of a "down payment" for an auto insurance quote. Here are the facts: ​Document Forgery: They generated an insurance quote and stamped a signature in my name without my authorization, knowledge, or legal consent. This is blatant identity theft and forgery. ​Stolen Funds: My actual auto insurance provider later confirmed that they never received a single penny of this $350.00 payment. The money collected at Toyota of North Miami was completely pocketed and unaccounted for, forcing me to pay my full premium separately to my real insurer. ​Unlicensed Activity: To make matters worse, I discovered that the individual operating on behalf of Legend Services at the dealership does not even hold a valid, active insurance agent license in the State of Florida. ​Operating an insurance brokerage without a license, forging customer signatures, and taking money under false pretenses are serious criminal offenses. A formal Demand Letter has already been sent to management, and complaints are being filed directly with the Florida Department of Financial Services (DFS), the Office of the Florida Attorney General, and local law enforcement. ​Do not trust this dealership. Check every single line of your contract and financial breakdowns before signing anything. Nelson Pineda Rodriguez and the management involved need to be held accountable for these predatory and fraudulent actions.

I had a great experience with Omar Cruz at Braman BMW Miami. I requested quotes from several BMW…read moredealers throughout South Florida, and Omar was one of the most responsive sales person. He took the time to understand what I was looking for and was very willing to work within my budget to put together the best offer overall. I really appreciated how attentive, professional, and accommodating he was throughout the entire process. He answered all of my questions and made sure I felt comfortable without ever making me feel pressured. I'm very happy with my experience. I can't speak to other departments yet since I haven't had that experience, but when it comes to sales, Omar and the team were excellent and truly deserve five stars. I would definitely recommend Omar Cruz to anyone looking for a BMW!

Every time I come here, there seems to be some kind of problem, whether it's a delay, overpricing,…read moreor another issue that ultimately requires manager involvement. At this point, I would estimate that 99% of my service visits have ended with me having to speak with a manager. My most recent experience was especially disappointing. I brought my car in for a battery replacement, and afterward discovered that approximately $30 in quarters that I kept in a bag inside my vehicle was missing. The change was there before I dropped the car off and was gone when I got it back. On top of that, my car wasn't even washed. After spending more than $500 on a battery replacement, I expect significantly better service, attention to detail, and respect for a customer's vehicle and belongings. Unfortunately, this experience was the last straw after repeated issues here.

I'd like to commend sales person Jose Antonio Morantes, he was very nice, listened to our…read morerequirements and try to find the right Car for my wife and I. We're still shopping, but He will be our contact person at Ferco Motors. Thank you,

WORST Dealership in South Florida. NEVER go there and waste your time. Trust me, once they bait…read moreyou in, they say oh that car does not work but we have another one lol hahaha the oldest line in the book. They literally lied about everything. Also looks like a place that employes illegal immigrants. If they tell you anything on the phone have them email it to you as they lied on 6 different occasions with us in 1 day lol what a joke and they had no customers there we were the only ones. All their cars are dirty, high mileage or broke. Good luck with that place.

After being a steady customer of Braman BMW for 12+ years, we were shocked at the way we were…read moretreated this time around. We were there on 8/5/24 and were helped by salesman Uberto Mora. We showed him a letter that Mauricio from Braman sent us stating that we should come in because they wanted to buy our 2019 BMW X3 and give us a "much higher than market value" for our vehicle. We had been thinking about trading it in any way, so off we went to Braman with Mauricio's letter in hand! We asked for Mauricio at the front desk, but the receptionist said there was no one there by that name. Uh oh. She called Uberto over. We told him that Mauricio sent us and showed him the letter. He said he didn't know anything about that letter nor Mauricio. We were now getting suspicious. But Uberto said he would take care of us. Long story short, we found a 2024 BMW X3 that we wanted. Our 5 yr old X3 had only 20, 573 miles on it. We drove it only 5, 000 miles a year! It was very well taken care of and never in an accident! Braman offered a lowball $15k for it. Unbelievable! We were stunned and insulted! I quickly got on Google checking for fair market values, saw an ad by Carmax, who offered to buy your car, filled out their questionnaire, and their offer was $8,000 higher. We told Uberto to hold the new X3 for us, and we were going to drive out to Carmax and sell them our car and be back with our down payment for the new car. So, that's what we did, and everything worked out the way we wanted it. Next time, we will look for a different BMW dealership. You might think about doing the same thing.

Service is good but you need to be ready for the cost of the "expresso" a brake pad cost USD 800,00…read morefor a 13k mile car.. worth it? No way! even on a Lease - I paid the part and the service even with 18 month car and a LEASE.. Mini never more in my Life

If you're like me, you LOATHE the process of buying a car. No not the Carvana way where they…read moredeliver the car to you that might not even be owned by them, that's a whole different headache entirely lol. I'm talking about the old school way, the going to the dealership, looking at the different models, test driving and then the endless 10 hour process of negotiations and paper work.... It really makes you reconsider the whole thing a couple of times before deciding to endure it. I gotta say though. My-Ling at Brickell Mazda made this experience extremely easy and so pleasant. She was professional why still remaining personable and is just an amazing person overall. She fights for what's right for you and doesn't really give up when something the customer wants isn't being given. She goes out of her way to ensure you leave this dealership with exactly what you came for and also ensure you either fed, hydrated or well caffeinated during the process lol. Not many dealerships have specialists like My-Ling and it's really shows nowadays. This dealership will always have my business because of her. A shout out to Joaquin who linked us up. He was the representative who took care of me previously that got a promotion and works with management now and he definitely made sure that I would be taken care of this time around. Did I mention I walked out with two cars?! That's how good she is. My deal was the simple one but she also ensured that my moms boyfriend was able to get the car he wanted as well with his unique circumstance. It was truly an phenomenal experience. If you happen to be in the market for a new car, consider Brickell Mazda and see no one else except My-Ling! She is the best I've ever had the pleasure of doing business with, PERIOD!

Mi experiencia en Brickell Mazda con Yamil Massu fue muy mala. La primera vez que fui para hacer la…read morediligencia de comprar el lease de mi carro, no recibí un trato profesional ni transparente. Primero me dio un precio y luego cambió diciendo que ese no era y que el precio correcto era otro. Cuando le pedí que me explicara de dónde salía ese precio y que me lo mostrara desglosado con taxes e impuestos de una manera profesional, simplemente agarró el mismo papel que ya me había dado y escribió encima con un lapicero. Honestamente eso no me pareció profesional ni serio para una compra tan importante. Salí muy decepcionada por la falta de claridad, honestidad y transparencia durante todo el proceso. Luego regresé otro día y me atendió Carlos Sebastian, y la diferencia fue enorme. Él sí me explicó todo con paciencia, claridad y profesionalismo, además de darme un mejor precio desde el principio. Gracias a su atención pude sentirme tranquila y segura durante el proceso. Brickell Mazda debería tener cuidado con el trato que algunos empleados le dan a los clientes, porque una mala experiencia como la que tuve con Yamil Massu puede hacer que las personas decidan irse a otro lugar.

To put it simply, without Darien Ramos I would not have purchased my vehicle. Darien was attentive…read moreand listened to my goals a vision in what I wanted in a vehicle. He was very knowledgeable about the vehicle and the options to best suit me as the customer and what would align with the company. As i went through each step with insurance and finance department Darien was there to guide me each step. I'm very thankful to have had Darien as my salesperson.

BAIT AND SWITCH DEALER. I saw a 2025 Hyundai Sante Fe loaded on their internet ad for $31,500. I…read morecalled and asked the total out the door price because I live an hour away from the dealership. A salesman called me back and told me the advertised $31,500 would cost $43,300 out the door with all fees and taxes. $11,800 more than the advertised price. DO NOT BOTHER WITH THESE BUMS

Another incredible experience with Evolution Leasing. From the beginning of our search to delivery…read moretoday of our new vehicle it was nothing but exceptional service from Mo and everyone at Evolution. Found the vehicle we wanted in our preferred options and well within our budget. Already placed the order for our second vehicle with them and waiting for delivery of that one. Thanks to everyone at Evolution Leasing. No one better in the industry. Don't waste your time at the dealership let them handle it all.

super easy way to lease a car ! evolution leasing was…read moreamazing - all done over the phone - for an incredible deal- no haggling or sitting in the dealership for 4 hours ! my car was delivered on time and I love it !!! made all my neighbors jealous I have recommended their services to everyone I will never fo to a dealership again!!! highly recommend !!!

Everything!! Nothing is ever a problem. Fantastic service absolutely outstanding. Whenever u have…read morean issue with our 3 year old mercedise convertible they come come asap drive it to their garage in coral gables quickly fix the issue them back it comes. Thoroughly recommend their team 100% Alex

Unfortunately, this has been one of the worst car-buying experiences we've ever had…read more During the sales process, the dealership was relentless with communication. However, the moment the purchase was complete, the customer service completely disappeared. We purchased our vehicle in April and were even required to arrange shipping ourselves--something other dealerships we've worked with have always handled. Months later, we are still waiting for our tags. Getting anyone to respond has been nearly impossible. No one will call us directly; communication is limited to email, and every delay comes with another excuse. First, the person handling our paperwork was on vacation. Then we were told it was delayed because it was the end of the month. Now we've been informed that the FedEx package containing our tags has been lost somewhere in the dealership. At this point, there has been a complete lack of accountability, urgency, and customer service. Once they have your money, don't expect the same level of attention you received before the sale. If you have other options, I strongly recommend taking your business elsewhere. There are plenty of dealerships that value their customers both before and after the sale.

Unfortunately, I did not walk away happy at all from my experience with Car Factory Outlet Miami…read more STEER CLEAR OF THIS PLACE To begin with, the car I purchased did NOT come with the original key or key fob. Instead, I was given a completely different third-party key, and I was told I would receive information later to obtain the proper FOB. That never happened. Honda quoted me around $275 plus tax just to cut and program a replacement key/fob for the vehicle. Every time I followed up with the dealership, I was given the runaround and told the car was sold "as is." Second, the pricing and financing process felt extremely misleading. I was initially told my payments would be around $367 monthly, but after fees and paperwork, the payment ended up being about $400. Important details were not properly explained before I signed. I also noticed the contract listed the vehicle at around 43,000 miles, but by the time I drove it off the lot it was already showing around 46,000 miles. What became even worse was the financing situation afterward. The dealership apparently could not secure financing through a bank, yet they continued having me make monthly payments directly to them instead. My checks were being deposited into the dealership's account rather than through an actual lender. During this process, my credit was negatively affected. The experience became so stressful and unprofessional that I ultimately had to hire a lawyer to resolve the issue. After legal involvement, the dealership was forced to take the vehicle back and issue me a full refund. It was an exhausting and horrible experience overall. While the staff may come across as friendly during the sales process, I personally felt misled and poorly handled throughout the entire ordeal. I strongly recommend that anyone considering buying a vehicle here carefully steer clear. Don't waste your time or your money.

If you see any food review it's a lie. Absolutely do not spend any dollar with this dealership…read more They are all fraudulent Down to the owner Pastor. They are all aware of the deception and continue to take peoples funds and keep the car. I got a car and they stole my down payment! Do NOT spend a dollar!!! If your desperate Find another way!