We have had a great experience living at Legacy Oaks thus far. We've been here for 2 years and the…read moremanagement have always been helpful and the maintenance requests usually get done pretty darn quick.

I would not recommend renting at this complex. The managers are unapproachable. They favor the…read morekids. An employee's child punched my child and slammed my child down on the pavement. Nothing ever happened to him. The managers blamed my child. Another child bullied my child, and he told her to leave him alone. She wouldn't, so to protect himself, he hit her to get her to stop. Again, my child's fault. It is not a family-friendly environment. Children must be quiet on the playground; they are not allowed to ride bikes, skateboards, or rollerblades around the complex.

Worst place I have ever lived! No soundproofing between floors! Extremely noisy and management does…read moreNOTHING to help. Lease violations due to noise are not addressed. The property is not kept clean. From dog poop to dirty diapers and apples left rotting on the ground. It is a nightmare here. They do not allow you to view the apartments before renting. I suspect it is because if people knew how noisy it is they would go somewhere else. Management turnover is often. If you can go somewhere else do it!

I've been living here for five years. If I could afford it I would move in a heartbeat. Management…read morenever answers the phone or returns phone calls. The noise is unbearable. No insulation between floors. When you call the number they posted on our doors they completely ignore it. There's trash everywhere , dog feces, dead plants they killed two years ago when thy shut the grounds water off for several weeks. There's so much slimy muck in the dumpster area you need muck boots just to throw your garbage in the dumpster. The folding doors are falling off and falling on opposite walls and punching holes in the walls opposite. I would never recommend that anyone move here!

I would strongly caution renters when dealing with Western View Properties, especially during…read moremove-out. We left our rental in clean, move-in-ready condition and followed the provided move-out checklist. Despite this, a large portion of our security deposit was withheld for cleaning charges that we had already completed and documented. While part of the deposit was returned, the remaining charges were disputed in writing. What followed was weeks of back-and-forth with no resolution. Emails were acknowledged, but the only response we received was that a "manager would reach out," which never happened. There was no clear explanation, no correction, and no meaningful communication--just delays. The lack of transparency and accountability during the deposit dispute made the entire experience extremely frustrating. Renters should be aware that resolving issues with this company may require far more effort than expected.

I would strongly caution renters when dealing with Western View Properties, especially during…read moremove-out. We left our rental in clean, move-in-ready condition and followed the provided move-out checklist. Despite this, a large portion of our security deposit was withheld for cleaning charges that we had already completed and documented. While part of the deposit was returned, the remaining charges were disputed in writing. What followed was weeks of back-and-forth with no resolution. Emails were acknowledged, but the only response we received was that a "manager would reach out," which never happened. There was no clear explanation, no correction, and no meaningful communication--just delays. The lack of transparency and accountability during the deposit dispute made the entire experience extremely frustrating. Renters should be aware that resolving issues with this company may require far more effort than expected.

In this day and age when a unit gets broken into there should be cameras for security of the…read moretenants. NOT AT RIVERPLACE! If someone dumps something into the pool during the hottest time of the year do you think they have a plan in place to fix it . . . NOT AT RIVERPLACE! Do you think if a light fixture that is meant for safety could be replaced within 6 months . . . NOT AT RIVERPLACE. Getting a part to fix things is so hard but charging high rent is easy. Charging late fees is easy. Making excuses is easy. Not a place to rent if you want safety, expect a response to crazy, and I mean crazy neighbors and not a place to rent if you want use of the so called amenities. Enough said if you want to live where water features are important to you, hit me up. They show one on the entrance and it is glorious. I get $500 and you can have it because the minute a neighboring tenant flushes the toilet your water feature moment hits you like a thrill ride.

The property managers take advantage of leaseholders with predatory lease agreements and offer no…read moreway out for someone experiencing job loss and major life changes. I could not afford to pay lease break fee or the rent. I was able to find and add a qualified tenant to my lease so that I would be able to move out and not "break the lease". After doing this they notified me I could not be removed from the lease still.

I used to recommend Western View Properties over Rental Services. My wife rented from them for over…read more2 years. Rent on time or early every time. She moved in with the carpet not cleaned, holes in the carpet along with permanent stains and melted crayons. Long story short she made an agreement with them that she wouldn't have to pay for the carpet damages or the cleaning since she moved in without the apartment being "professionally" cleaned. While she lived there, maintenance rarely if ever came. The apartment was left cleaner and in better condition then when she moved in. The starting rent 2 years ago was $700 then after one year for no reason other than because they could they raised the rent on her to $800. They were about to raise it again on her, why... because they could. She has been waiting nearly 2 months for her close to full return back. My wife lived at RiverPlace... too expensive but she got all her deposit back minus a small reasonable carpet cleaning fee which she was given proof and receipts for her records, she lived there for 2 years and got full return. Western View Properties however gave her a laundry list of maintenance "done" after she moved out. She gave a 30 day notice and left in 12. They pocketed the rest of the month's rents knowing it was empty just to keep the money. Fine, thats legal. They said there was a $165 cleaning fee, for what... she has video and pictures from the move in date and move out date. They charged her $130 for a carpet cleaning, even though they knew she was the apartment that they made the no carpet cleaning deal with upon move in. The locks broke.... literally fell off door and she was locked out till I let her in. They never fixed the issue even nearly after a year of it falling and wiggling while opening. She replaced the bad lock and gave them keys... she was charged $123.00 for a lock smith out of Salem to go to Dallas who changed almost as much for the mileage as the re-locking. 3 windows in whole apartment, she never left windows open, and were clean, they charged a $80 window screen cleaning fee. They charged a $88 maintenance fee, for what...everything they didn't fix for her over the years? That said, even if and when she takes them to small claims court, this is 2/3 weeks before Christmas. They just ripped her off her holiday money with a smile, they will do it to you too. This issue isnt over. They will see her in small claims with all the video and pictures that documented their theft. Bad business. Go elsewhere.

Great service. I would recommend for any student at WOU. They were super easy to get setup, get…read morehelp and to deactivate after school.

By far the worst internet service provider I have ever dealt with in my life. I have had nothing…read morebut problems with Minet. From ridiculously high prices for ridiculously low internet speeds, to non-existent customer service/ tech support this company really has nothing going for them. The most recent chapter in my tale of woe and disappointment from Minet happened this week. I am currently on day 4 of not having internet service due to "equipment failure" and there is no ETA on when service will be restored. When I tried to reach their after hours support staff all weekend, over 10 calls, I was met with a voice recording saying that they knew there was a problem and they had no estimate on when it would be fixed. If Minet can't compete with the reliability and customer service of their competitors, they shouldn't be charging the same price, or in my case more.

Shirley Miller is not only a professional at what she does, but she does her job with compassion…read moreand honesty. Dwayne and I are so very grateful for the wonderful opportunity she have given us with our new home. Shirley is a very understanding individual, with a heart of GOLD. She really does care about her clients and their feelings. She is a wonderful human being. Thank you again Shirley!

Shirely Miller was Professional. She went out of her way to get me a place to live when i was…read moremoving for Employment. She worked on her day off. She was the only one that called me back and followed up after 30 days of searching.

Customer Service Complaint…read more Today I visited your office to inquire about an available rental property. Unfortunately, the customer service I received from the receptionist, Dina, was very disappointing. From the moment I arrived, she was rude, dismissive, abrupt, and unprofessional. She did not make me feel welcome and showed very little interest in assisting me. At the end of our conversation, I respectfully told her that her attitude and the way she was treating customers were not appropriate for someone working in customer service. Her only response was, "Well, I'm sorry you feel that way," said in a dismissive and indifferent tone, without any genuine concern or attempt to address the situation. I believe the front desk staff represents the company, and every customer deserves to be treated with courtesy, respect, and professionalism. This experience left me with a very negative impression of your company. I hope this complaint is taken seriously and that appropriate steps are taken to improve the quality of customer service for future customers.

Do not recommend this property management company. Living in one of their units in West Salem has…read morebeen one issue after another. Maintenance requests take far too long to handle, and serious problems like mold haven't been properly addressed. Communication is poor, and we've felt uneasy about the people they send out to inspect instead of qualified maintenance staff. Renters deserve timely repairs and professionalism I hope management improves how they treat tenants.