Service speed and response time. Less than a week from my initial call until two new units were…read moreinstalled.

All my units were 23 years old and my electric bills were terrible every month!…read moreWe got 3 estimates and Reliable was the middle estimate but the better equipment! A friend highly recommended them and really bragged on both them and the brand of equipment they were recommending! We could not be happier! Everyone we dealt with was very polite and professional and all did a great job!

Excellent service. Good people -- professional, friendly, and knowledgable. We have used them for…read moreseveral years, coming out to inspect and service our HVAC system twice a year. We heartily recommend them.

We had a bad experience with another local company and called Maximum on Hwy 58. Our unit was 10…read moreyears old, new when we built our home in 2012. Patty, Pats wife, answered the phone and Pat and Mike come out that day to help us get going again. Long story short, we needed a new unit. Once the old unit was out of the attic, there were holes and oil from the leak. Pat is a straight shooter. He will fix it if he can and if he can't, he'll be honest and tell you that. They just installed a new York unit for us today which is much quieter and most importantly, keeping us cool. I would not hesitate to call them again for any heating and air needs. Nice people who will tell you like it is and get you going

Sam arrived on time. He did regular maintenance and installed an overflow gauge. He also showed…read moreus how to do simple things to keep our system running efficiently. We needed more coolant and he added. Would recommend his company.

Sam and Chris came out to fix our air conditioner and did an outstanding job. Very professional,…read moreexplained everything they were and had to do. Made suggestions and took pictures of our problem. Solved our problem and we couldn't be more pleased. Great company all around.

Anthony and Ryan was very professional and explained all the work that they did to our HVAC system…read more They also did insightful recommendations. I highly recommend them and and this company.

Thank you Chris and Gavin! They both explained everything thoroughly as they made the repair. If…read moreneeded, I will definitely call them again. Gold trophy, 5 stars, all the accolades . Really great service. Thank you so much.

Terrible, terrible. Don't waste your time with these people. Don't get ripped off…read more Last year, I'd called these people out to repair our A/C, but the service person (jerk) refused to, insisting we needed to buy a new unit from him. Was able to get another local firm to fix it for about $120, and it's been fine since. A few months ago, I requested bids for two new units for an older house we bought. No Georgia wanted over $14,000, insisting that "we only sell Trane, and that's a good price". Baloney. Got a bid from Rivertech for two similar Trane units for less than $10,000. Guess who we went with.

After 20 years were needed to replace our air conditioner unit. Got quotes from our old installer…read moreand a couple of others, but the best system and quote was from N. Georgia. We've had the unit a month now and couldnt be more pleased. Saved 70 dollars last month on the air conditioning and it was hot outside!!! Would recommend North Georgia Heating and Air to anyone.

We called at 9:30 when our AC unit went down. Left a message. Within 15 minutes we got a call back…read moreoffering to come right out. We don't have small children or elderly so we asked for a morning service call. Technican knew right what to do. Showed me where a breaker was that I didn't know and replaced the bad part on the compressor. Polite and fast. I thought the bill was quite fair. Would recommend them and will use them for fall maintenance.

No heat. Charles went to home. Service call $60. Furnace needed circuit board and pressure…read moreswitch. Cost of parts and to install was $753.42. Called Partners supply both parts $223.16. Quite a large mark-up on parts. Got free 2nd opinion with Larry's Heating and Air. Diagnosis was correct but a difference of $275.00 for parts and installation of the control board and pressure switch. I live on a fixed income so I was grateful to Larry for being honest and not gouging me on the parts. Savedmyself $275.00.

The night before we were scheduled to leave town for 5 days, our heating system started making a…read morehorrible racket. Of course this is December, and of course it's supposed to freeze the following week. I immediately started looking for a heating and air company that had good ratings and one of the first to pop up was Larry's Heating and Cooling. I called first thing in the morning and they were able to get someone scheduled to come out the same afternoon. The technician, David, called when he was on his way. He arrived on time, was extremely personable and professional. He is clearly very knowledgeable and experienced in his field. He diagnosed the problem in less than 10 minutes and took the time to show me what the issue was and how it needed to be repaired. Because he needed to come back with a part to get things fixed and the weather was going to cooperate, we scheduled for a week later when we returned from our trip. The day he said he'd be back, he showed up as scheduled and in a couple hours he fixed our unit. Temps dropped below freezing the next day, but our heat worked perfectly so we didn't care. David did a great job! Great team, very competitive pricing; highly recommended. It's who we will call in the future if needed in the future for certain!

They installed a new coil in my indoor unit in Aug 2022 for $2k+, wasn't cooling and had lost gas…read morein April 2024. They did a service call and said my coil was leaking, sent an estimate for full unit replacement only about a week later after I chased them and asked for a warranty repair - they said no warranty after 12 months. Got a second opinion, the SKILLED and HONEST other technician from a different company went to the attic, 15 minutes later said the coil wasn't leaking, but there was a plastic cap that wasn't tight and had oil residue on it - they replaced and tightened the cap, refilled the gas and everything is fixed for a fraction of the price of a new unit. This is my experience with Larry's heating & air, why I will never use them again or recommend them to anyone else. I gave them an opportunity to explain to me what happened and why the problem was misdiagnosed, but haven't heard back from them.

Called this company to get quotes on installing some dehumidifiers in my basement. Initially very…read moreresponsive and quick to get a sales person to my home to take a look. That's when it fell apart. I was promised a quote that afternoon or the next day at the latest. I Never received a quote. I emailed the sales person twice to inquire about it and he never replied to either email. I guess my job wasn't a big enough ticket item to waste his time. I'm new to the area and this definitely left a bad taste in my mouth.

Called and asked if they do duct work and a very attentive lady said YES I asked for someone to…read morecome and look at mine. I need the entire duct work removed and replaced. The per came promptly He was very nice. He looked the system over, took measurements and said that he would go back to the office, complete his estimate and get back to me. Well, that was almost a year ago and I haven't heard a word from him. I give them a "O" rating. Zero stars Ok it won't accept that do I give 1 star