Reached out to Marcos after getting my flywheel replaced from a different mechanic and immediately…read morestarted having issues. It's was leaking transmission fluid, had a rattling noise and first gear lag. I was told it was the transmission but I wanted a second opinion. Marcos confirmed it was not my transmission and gave me a diagnostic. He is very detailed and honest when explaining diagnostic and providing a detailed quote. After Marcos fixed my car he showed me the new parts and old parts. He is very quick and responsive. Car drives smoother than ever. No more leak, no more rattling and no more acceleration issues. Thank you Marcos for all your help! Your costumer service is exceptional!

I know it seems that 5 stars is hard to achieve, but this shop reached it quick, fast, and without…read moredoubt. Marcos was a blast to work with; he is truly old school. I had my 2003 Hummer H2 towed in and left there feeling good after the work was done. He walked me through the whole process, you will feel comfort in that; I know I did. I was not expecting him to have my failing parts, but he showed me my parts, educated me on the failings of my transmission, and here is the part that totally surprised me " You can take them with you", no one says or does that anymore. His pricing was reasonable and he added extra services just because he knows it was right; I can promote someone and their business with those criteria and qualities; he has got a customer in me.

I went here to get my transmission rebuilt..he did a ok job on my transmission, but he fail to put…read moremy bolt all the way back in my cross member and al of a sudden I have a cut in my gas tank which he denies doing but he's the only one whose been working on it so I asked him about he got angry and replied with an attitude which I didn't like so he said bring it back so he can screw the bolt in properly and then him and his worker proceeds to laugh as if it's a joke.. I spent $2200 and now have to spend extra money on a new tank.

I was doing a biennial vehicle smog check and the transmission went out…read more The guy at this place (Transmatic Transmission) told me it will take 2 days to do transmission "overhaul" for a $1700. I got the transmission back 3 weeks later. It worked for awhile and totally failed. The automatic transmission was making unusual noise and did not shift correctly. Wrote letter and followed up with calling but no response. Very bad choice using this transmission place. Had the worst experience.

Tai was honest and accurate with consultation. Suggested I get a rebuild and gave a fair price with…read moreone year warranty. I will be doing business with them again.

This shop was able to diagnose my transmission problem and offered me a highly competitive quote…read moreand fast turnaround. I didn't get the service done there, because I had a friend who could help me do it for less, but if one of my trucker pals was passing through the port of Oakland and needed service, this is where I'd send them.

The owner greeted us outside as we pulled up. He was a very nice gentleman, and he would not be…read moreable to do the work on our car that we needed, but he referred us to somebody who could. Later when we found out that further work might be required by him. We called him for an estimate because we had such a good feeling about this gentleman. I felt we were very well taken care of and all his rates were reasonable.

Came in for a transmission drain and fill and they didn't try to upsell me or pressure me into…read moreanything extra. Explained everything clearly, did exactly what I asked, and even cleared my codes after. Honest shop and I appreciate that a lot he is also very kind and fast !

Great staff. Helpful, honest, and willing to work with you based on goals. They're knowledgeable,…read moreand were more than willing to troubleshoot issues as they occurred.

Not the type of business I like to support. I suspect employees behind scenes are leaned on…read moreunfairly. If you do go there beware of the gentleman at front desk with glasses and a goofy hat. I give three stars because it seemed pretty fast (24 hours) and because i know i cant be certain about work condition, although i did notice some of the tools there were low quality harbour frieght brand. I was stranded, traveling in my van. I feel that John treated me with prejudice because I was traveling in a van. I wasn't invited to have coffee or snacks, I struggled to find the restroom, and I walked out of there to a hotel 2 miles away twice without being offered a ride. No one tried to shake my hand. Employment is rarely empowerment. Predators dont make themselves known.

My fender on my car was damaged and I needed it repaired asap. Lous auto not only made it a smooth…read moreprocess but the turn around time was very fast. I also took my car to them for my back bumper as well due to prior damage . They gave me a very fair estimate for both my fender and bumper and were able to repair them quickly . My car is back to looking brand new ! Their staff made the process so easy and they are very friendly. I have called them for advice on my car since bringing it in and they are always very honest and helpful . I'm so happy I found a shop in the area I can trust . This was my second time in and I will def be bringing all of my cars to Lous from here on out ! Thank you to your amazing team and customer service !

If you're looking for efficient and quality work, come check them out!…read more This is definitely my one stop shop! When I tell you they came through in a clutch when my AC went out this summer lol! Brought me back real quick! Tires, breaks, oil changes, etc... They do it all!

A small team good people and straight to point, told me what my options were showed me the parts…read more Really best price in town, checked other places and wow.... I had to check it out it. Guy on the phone was professional and courteous. Saw last reviews and they must of been salty AF. Would and have recommended this place.

i brought my own breaks from auto zone and the guy said he doesnt warranty my breaks. But being…read morethat they were brand NEW, i figuered there would be no problem. The first day i noticed the breaks put deep ridges in my rotors, when i went back up ther he said u should have bought breaks from me, i dont warrany those. so i changed my mechanic over to the hobbie shop in oakland who did a great job replacing my rotors and my breaks. Shame on you oakland transmission for taking advanvage and ripping off your customers!!!! Then he thought My Asian boyfriend was a trick and wanted me to get more money from him so I can pay the mechanic more. WTF!

Ed is amazing! He's genuine, a great communicator, fair, and fast with responses. This is my dream…read morefirst car thanks to the help of him! I highly recommend connecting with him if you need any help on your vehicle or have any questions. He's super reliable and helpful!

This is my 100% true experience at Bay Motors Auto Repair. I brought my car in for a brake repair…read moreand ended up having to spend an additional $1700 to fix the faulty repair job from Bay Motors. I brought my vehicle to Bay Auto to change my brake pads, rotors and master cylinder. A day later, Ed the owner called me and said that my Automatic Braking System (ABS) module had also failed. Although it was not a problem before (no lights on the dash). I suspect Bay Motors did something to cause it to fail because I later learned that ABS modules rarely fail on their own. Anyway, Ed tells me the part is hard to get and it would take a few business days to get it. I didn't want to pick up my car with a compromised brake system so I agreed to proceed. When I went back the following week to pick up my car and proceed to pay, Ed then tells me the ABS light is on and that I would have to take it to Subaru to "reprogram" the new ABS module. He made it sound like it was no big deal and routine. I paid the bill and had to drive away with a nonfunctional ABS system which means the anti-lock brake system and traction control were no longer active. After conducting some research and bringing it to Subaru. I found the following: 1. The ABS module that Bay Motors installed was a used/recycled part that was purchased through Ebay Motors. See photo. 2. The ABS module Bay Motors installed was not even the correct module and hence could not communicate with my vehicle. (there are two models for my year/make/model - one with Subaru EyeSite safety feature and one without). Bay Motors installed the wrong one. 3. A properly installed ABS module, installed by a trained mechanic with proper tools and the right part would self-calibrate, not needing "programing". Bay Motors clearly didn't know what they were doing. To make matters worse, two days after getting my vehicle back, I was on the highway and my vehicle started shaking for no apparent reason. I pulled over to check my tires and discovered that one of the lug nuts on my back tire was MISSING. This was another very dangerous situation Bay Motors caused. I called Ed and he played it off as no big deal and asked me to bring in the vehicle the next day. I spoke with Ed after discovering he installed a used ABS module that did not work on my vehicle but he offered no solution or refund for the part. I would NOT recommend Bay Auto Body for any auto repair because of their dishonesty and lack of integrity.

Brought in three tires from a big box store that refused to install the tires they sold us online,…read morea through scheduled appointment. We discovered this place and were able to get same-day service. Professional and fast installation of all three tires. Excellent customer service from the manager and reasonably priced. Thank you!!!

First off, G-man was super cool to talk to over the phone, always picked as questions came to mind…read more The decision to go with these guys was easy, great price, great customer service, both before and after my truck was finished. Best price on the tires I wanted, and the overall price including the alignment beat Costco, and free tire rotations every 5k miles. The guys finished the project, 4 tires plus struts and shocks under 4 hours. Nina at the front desk is a sweetheart too. So if youre shopping around for tires. Definitely give these folks a call :)​

I can't say enough how much I respect this business. Everyone is professional and cares about doing…read morequality work. Take our RV here and previously an rpod trailer.

Never heard back from your shop on the repair/replacement of my 2005 GMC Yukon Denali XL…read moreTransmission and front differential. Still waiting to hear back. I will provide the VIN number when requested.