Jimmy and crew are the real deal. This is my go to service center where they are always courtesy, knowledgeable and know their stuff. Kristen calls me to let me know of the mechanics findings and what they recommend. I trust them and highly recommend them Kudos to Jimmy, Kristen and Louie. read more

Precision Auto Care - Louie is the man - Auto Repair Near Me - San Leandro, California

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I'm very satisfied with the work done by Precision Auto Mechanic on my Toyota 4Runner. They replaced the entire engine, which is obviously a major job. After a testing period, I experienced a few issues, which can happen with work of this scale. What really stood out is how they handled it: they fixed the problem promptly, without charging me, without complaining, and without me even having to ask. They fully stood behind their work and took care of the necessary adjustments. The truck now runs very well, and I truly appreciate their professionalism, honesty, and sense of responsibility. It's rare to find a shop that handles a big job and the follow-up this well. Highly recommended. read more

A kitten was stuck somewhere in my car-- not under the hood/motor or anywhere where it could be seen. I took my car to Precision Auto in San Leandro for help. The owner instructed a mechanic to put my car on a lift, remove something under the car, and WOW, there was the kitty stuck inside a covering under the car. They rescued the kitty. I asked how much I owe. This business charged me NOTHING. The owner said he was happy to help. He even provided a box for me to put the kitty in so it could be safely taken home. Such compassion and kindness. This business is awesome. read more

If you are looking for a reliable auto repair shop, this is the place to go. Jimmy, the owner, has more than 20 years of experience and leads a knowledgeable team of mechanics. They replaced the timing belt and water pump on our 2017 Honda Pilot in just one day. Their professionalism, experience, and ability to get the job done quickly really stood out. read more

This is a great qualified shop. Have a great environment, friendly staff and ease to deal with. 5 stars

Horrible experience. They don't keep their promises. I chose them based on a clear commitment to do a quick extra check I needed. The boss later overrode the person who said yes, refused to honor the commitment, lied about how complicated it was, dodged responsibility, got hostile and screamed at me. He and his staff even started name calling and making threats. I am not exaggerating. In the end I did it myself in less than 15 minutes with a 10mm wrench and I'm a gal who knows NOTHING about cars. read more

I guess I can now post a review because I've stepped back and am no longer responding in anger. Jimmy is awesome--he's a kind person and, in my opinion, a very skilled mechanic. Unfortunately, the experience in the front office was very different. I brought my car in several times, hoping to build a good relationship, but each time the woman at the front desk was rude to me regardless of how I approached things. I even tried to connect on a personal level by sending books home for her children, but it didn't change the treatment I received. On my third visit, Jimmy actually followed me out to my car to privately apologize for how I had been treated. That meant a lot, but it was also the last time I took my car there. I now go to A&H Auto in Hayward, where I've been treated with respect and have become a very happy, loyal customer. read more

I had a deeply disturbing experience with the manager at this shop. Not only was he unprofessional, but he also made racist and highly inappropriate jokes about ICE "picking up" an innocent woman which was implying she was undocumented, despite there being no reason to believe so. It was disgusting and completely out of line. On top of that, I have reason to believe they intentionally damaged parts of my car during service in order to create more work and drive up the bill. I brought my car in for a simple issue, and when I got it back, new problems mysteriously appeared issues that were never there before. This place is shady, unethical, and hostile toward people of color. Avoid at all costs. read more

Amazing, will definitely be back! Such incredible service for an AC emergency in my Bimmer. They were worth every penny & seeing repeating customers was another great sign! read more

Nice people but they told me that my suspension was in need of replacement. I got a second and third opinion at different shops and they both said that my suspension was completely fine. They also said that they would only change the entire strut coil assembly not just the struts which would've driven up the price. Grateful I got further opinions on my car before authorizing them to do work my car doesn't need. read more

Honest auto shop that prioritizes customer service. After a bad experience with a neighboring shop inventing repair needs and trying to convince me to finance with them, Precision was able to give me a reasonable estimate over the phone, followed by a complementary inspection, and ended up completing the work on the same day for less than they initially quoted. Highly recommended. read more

My service engine light came on, so I needed to find out why. I had read several positive reviews and also received a recommendation from a friend. After the diagnosis and discussing my options, I felt confident in the decision I made. Most importantly, as future maintenance and additional services are needed, I will definitely be returning to Precision Auto to work on my vehicle. read more

You know I keep coming back here because my senior mom is always concerned about her Cadillac. But as I wait here Jimmy and his staff are so dang blasted cool other owners pull up as soon as they have a thought something is wrong with their vehicle and Jimmy addresses it and places his customers at ease! If your anywhere near San Leandro you should make Precision your mechanic shop!!!! read more

Precision Auto Care - Auto Repair Near Me - San Leandro, California

Jimmy really takes car of you! At least when your vehicle has the mechanic working on it. Then his sidekick in the office running things smoothly even though the place is Jammin Busy! Oh, my Oil Change with hot chocolate chaser, Awesome! Always Call before going! They got you covered. Thanks alott Jimmy for the Great Service read more

As DIY (Amazon parts type of guy), I was working on my AC system and needed to properly dispose of the freon. Called everywhere and had no luck and finally Kristen came to the rescue at Precision Auto Care. Jimmy not only offered the service, but also provided a fair fee (the guy is a riot!). After making some major repairs on my 98 Ford F150, I came back to get the AC system recharged. Working with Arturo (one of the great mechanics at the shop), turns out I had bad part from Amazon and had to get it replaced. Arturo also pointed out some other items that needed attention (Arturo is da' man! This guy knows his stuff and SUPER friendly and helpful). Jimmy (tone at top helps! Jimmy was very helpful and friendly) was gracious enough not to charge me anything and let me know do a drop in the next day to get my AC serviced. Finally, got my AC serviced up and running and had an overall great experience at Precision Auto Care. These folks know their stuff and highly recommend! read more

Precision Auto Care - Auto Repair Near Me - San Leandro, California

I trust these guys to provide good honest service at a reasonable price. Came in for a bearing noise that my wife heard. They took the car out for a test, put it up on the lift, couldn't find anything wrong with it, and then they told me so. None of that "You need a whole new front end" trickery that I've gotten from other repair shops. Saved me some money and the car is fine. Laz is great and his boss (didn't get his name) is a solid guy. Highly recommended. read more

Outstanding service, reasonable prices and integrity Jimmy and Kris make a compelling team....very competent and customer focused. Precision does quality work, at reasonable prices and normally on time. But more importantly, Precision Auto embodies integrity with Jimmy doing what he does best and alerting you to things beyond his staff's expertise. Jimmy has adopted all 3 of my vehicles, a 2004 BMW, a 2007 Toyota Tacoma and a 2009 Volvo V70. He has made it possible for me to own older cars without any concerns for their reliability. And finally, none of this would be possible without the humor and excellent support of his assistant Kris...she keeps him on track. With over 3 years and a number of services for each of our vehicles, I think I have the necessary perspective to make a recommendation for Precision Auto's quality of work and business integrity. read more

My cars have been serviced by the shop for the last seven plus years and they keep my car running like a well oiled machine. The owner Jim is very nice and straight to the point as far as price quality and what is being done to your car, he will go above and beyond to make sure you are satisfied with the work. Staff is on point with communication about what is done and what needs to be done if additional work is necessary. Luis is my one and only mechanic, well he actually diagnoses all the vehicles, but at the same time, I usually have him work on my car in particular but they all do an amazing job and I've never had one complaint. as far as work on my car or I've never had to return it for a rework. The value is the going rate for the area in San Leandro, and even if they may be a little more, they're still worth it, I refer my friends and family there and they've never had a complaint. You all Should check it out for yourselves! read more

Incredible experience at this location. I felt as if we were treated very well and patiently. Things were thoroughly explained to us and we even got an itemized list emailed to us detailing all the work. 10/10 I'm definitely coming back here for all of my auto needs going forward. read more

I came in to schedule an appointment to drop off my car for a diagnostic / repair. Made an appointment for a week out. Dropped off the car and was told I'd hear back later that day. A few days pass and I receive a call at 4:40pm on a Friday asking me if I wanted the car for the weekend, I would need to pick up the car in 15-20 minutes. Being at work I couldn't just pick up and leave. So the car sat there until the following Monday morning when I called to see if they would have time to see the car. They said they couldn't tell me, and recommended me to pick up the car take it elsewhere. I wasted 2 weeks and 2 Uber rides. I caution others when choosing where to take your car and give your business to. Thanks. read more

This family run business will be my mechanic shop as long as I am in the East Bay. They give excellent, friendly service and do quality work expeditiously and at a fair price. I would trust them enough to have them do heart surgery on me, but unfortunately they said they only work on vehicles. read more

Had a bad starter on my Grand Caravan so with no hesitation I called Precision Auto to see if they could do it today and I was driving down the road in a few hours. I have had other work done in the past and they always came through with quality work. read more

Beyond incredible service. Always honest about the issues and how much it'll cost. They will for sure try to finish the service as fast as possible. I only take my car there. This time it was regular maintenance in addition to oil change. Fantastic work. read more

Jimmy and Staff are phenomenal! What a team! I'm really impressed with how thoughtful, detailed, knowledgeable, and friendly Jimmy is. He came HIGHLY recommended by my boyfriend who said he's been using Jimmy for 20 yrs for all of his vehicles plus his kids' cars, especially for inspections for purchasing used vehicles. My neighbor/friend ALSO highly recommended Jimmy in passing and has used him solely for years for all of her maintenance needs. Just rare to find a mechanic you can trust. Keep him saved in your bookmarks! He's worth the drive if you are in the Bay! read more

Precision Auto Care - Jimmy at Precision Auto Care in San Leandro is HIGHLY recommended by San Leandro Residents and Businesses! - Auto Repair Near Me - San Leandro, California

Started coming here a few years ago with my daughter and I've found my forever mechanics! Reasonable and fair.

I've been having my vehicles serviced at Precision Auto care in San Leandro for over 25 years and that is the only car maintenance business that I will go to for my vehicles when they need service. Precision always services my vehicles so they are running smoothly. Thank you. 5 stars. read more

Unprofessional when it comes to speaking on the phone. I was asking questions and letting them know the issue with my vehicle and got instantly got cut off with "you have to bring it in" with an irritated tone. Didn't even address the business name or a "hello, how can I help you today?" Having better customer service over the phone will bring in more customers, I rather go to a more professional competitor due to that first impression. read more

We had Precision replace our dead transmission, software and battery. They were awesome! They were very fast, just took a couple of days, and MUCH less expensive than the two other places we checked for the same repairs. The battery wasn't dead yet, but they called and ASKED if we wanted them to replace it as it was long past warranty. We can definitely recommend this shop and their friendly, efficient and honest employees! read more

I was very disappointed with the service here to say the least. I was actually recommended to come here for auto services through a family member so I was really convinced that I will have a great experience. I had to get a whole new transmission on my car. After the work was completed, I had to come back after two or three weeks because my transmission went out again. This time, I believe they put in a completely new transmission perhaps the one before was an old one. I'm not sure, but to this day, that new transmission has been working. I would say that the second issue I had was when I brought my car there with brand new windshield wipers they were Rain-X and I had just bought them from Pep Boys not too long before. I didn't have the receipt which was unfortunate however when I noticed that I had some cheaper looking windshield wipers on my car, I notified them about it. They mentioned that they gave me new windshield wipers as a courtesy and that they do that for all of their customers. I was unhappy with this because they did this without my permission and if they would have asked I would have told them no because the windshield wipers I had on my car were brand new. They were better than the ones they put on. When I came back for my windshield wipers they explained to me that they were thrown away which I believe was a lie. I believe there is a possibility that the person who took them off my car took them, but I have no proof of that. Last but not least I believe the young lady that works in the office seems to be a nice lady and has good customer service skills. She seems to be pretty knowledgeable as well. Because of my experience, I have not been back since. read more

Worst experience ever. Single women beware that you will be taken advantage of here. Lied about repairs needed. Said I needed front brakes and rotors replaced and it was down to nothing and very dangerous to drive. Nope! ...got a second opinion and I did not need that. Other numerous repairs recommended were also deemed completely unnecessary by a separate auto shop. This added up to over a Thousand dollars of repairs. In addition, they wasted hours of my time trying to fix problems they created: When I drove my car off the lot it didn't run right. It loudly chugged and choked... ...This was a routine, hundred thousand mile, check up. They hadn't test driven the car after the maintenance and apparently they put in a faulty spark plug. So I had to immediately return to the auto repair shop to have them troubleshoot what they did wrong. This took An additional hour. They also replaced my tail light but in the process they also broke my tail light and haven't paid to replace it. So now my car is in worse shape then when I brought it into their shop. All their errors also added up to me being there for an additional 2 hours. Very weird and unpleasant experience with the owner. I gave him an opportunity to make it right and he was really weird about it and acted mad and I felt uncomfortable. read more

My neighbor recommended Precision Auto Care to me 5+ years ago and I've been having my car serviced there since. The team is great! They are personable, provide clear communication so I know what to expect, always get the job done right the first time and at a reasonable price. I highly recommend Precision Auto Care. read more

We needed a serpentine belt and timing belt change which should be done every 100,000 miles. Got a reasonable quote and took it in ! Very pleased ! Professional reliable took time to explain what they did and even saved the parts to explain. I am So happy we found this place. Jim was excellent will be back for more work to keep our car in tip top shape ! read more

When repair is needed, our go to shop is Precision. Always have felt that we can trust them to give us an honest evaluation and an honest price. We recently had to take one of our vehicles in and, even though it has been a while since we have needed repair, they once again came through with flying colors. read more

Precision always does good work on my cars, for over 25 years. I recommend their car service to anyone very highly.

Great service! Very knowledgeable! They really pinpoint and discover the root of any problem!

Best most honest. Highest service quality and for my family's 5 vehicles for five years with proven core values for caring for all customers on the premises every time and on time. read more

After a horrible customer service experience at Dublin Nissan, I brought my Nissan Rogue to Precision Auto Care. Jimmy was very personable and professional. He was diligent and diagnosed the problem with my car's air condition. An estimate of the cost and estimated completion time was provided. Precision Auto Care provided updates to me whiles working on the car. When the car was fixed, Jimmy even showed the parts that were taken out and replaced. Very impressive customer service. Jimmy you have gained a new loyal customer. Thank You. read more

Jimmie was honest and accommodating on repairs I needed with my air system in the Fall, then, upon returning, I flip flopped on a strut repair, he matched a competitive price, ordered the parts, we set up the appt. and then I ended up cancelling because I/we got a solid trade-in deal on a new car. He could've been grumpy about the inconvenience, but handled it well. I'm sure it was frustrating, but I appreciate when people handle things professionally and understand that minds change. Will be bringing my new car in for services as needed because he seems to be a solid mechanic. read more

I took my car that I purchased recently from the car auction . The staff was able to find few issues and fixed it properly in a timely manner and at a great price . I highly recommend this place for your auto needs . Professional staff and great prices . read more

If I could give zero stars I would. I had the most horrible experience with this place because of the d-bag JIMMY. As most of the people did on here, I came to this place for the reviews and expected everything to be good. MAN WAS I WRONG & REGRET COMING HERE!!! I dropped off my Hyundai Tucson for my power seat to fix in the morning and that went good. The people upfront were friendly. Later into the afternoon, I received a call from the receptionist that the results from the diagnostic test was that I needed a new switch & I can pick up my car, pay my deposit for the parts to be ordered and as soon as the parts come in I can drop my car back off for fix. Ok cool, I get to the place, pay my portion that's due and expect to leave with my car. Mind you I notice my car still in the same parking position I left it that morning but didn't think anything of it. Shortly after Jimmy comes into the office and says that the mechanic is going to try to fix the position of the chair so it's in a better position while I drive. I thought gee that would be nice While waiting with another customer in the office he came in talking shiz about one of the mechanics (not caring that his customers are seated right next to them) & the receptionist tells him don't talk about this in front of the customers. Wow unprofessional AF. He goes back and forth outside into the office always complaining and yet not doing anything but being demanding. After about 30mins or so, Jimmy comes into the office and says I DONT THINK THIS IS A SWITCH PROBLEM BUT WE WILL SEE WHEN WE ORDER THE PART IT MAY BE SOMETHING MORE. He's telling the receptionist that I should leave my car overnight and she argues at him that I will bring it back in once parts are in. I can still drive my car! Im just thinking to myself how tf do you not know? Didn't I just pay for a diagnosis fee & left my car with you for hours to see what's the issue? So you mean to tell me that you're just NOW checking to see if that's the problem? I tell him all this & he says well someone worked on your car & calls me a liar & yells at me TAKE YOUR CAR ELSEWHERE I DONT WANT TO FIX IT. You're mad cause I'm asking questions about my vehicle? Gladly so, I went back into the office and told the receptionist what he said & got my refund. NEVER WILL I EVER COME HERE!!!! I WOULD RATHER SUFFER THAN COME TO THIS PLACE. Sorry for the long review but I hope no one else gets mistreated the way I did. read more