We have a foster puppy, Sammy. They got us in early and out exactly on time. They were prepared for…read moreour pickup. We felt like Sammy was in good hands & he had a super-fast recovery. The team was amazing. Sophie was the best!! She was personable, polite, & professional. After just one meeting she knew us & remembered out foster. I highly recommend them!

Houston Pets Alive is incredible. We have had our border collie pup for about 4 weeks. He was 8…read moreweeks old when we adopted him. He is happy, healthy, good with all people and dogs. His foster mother Vanessa did a great job with him and she also had his brother so we got to meet him. All medical records were up to date and impeccable really. Our vet was very impressed with his attitude and condition. Thank you for our new family member. He was named Merle, but he has been renamed Beaux. He is a total Beaux! TB

Animal Alliance Galveston County is absolutely amazing. From the moment we walked in, the entire…read moreteam was compassionate, attentive, and truly caring. They took excellent care of my dog, Hazel, who came in with a skin rash/irritation, and within just two days she is already looking so much better. They got her all up to par, provided great medicated shampoo, and made sure she left with everything she needed. I also received flea, heartworm, and tick medication, which gave me total peace of mind knowing she's protected and on the right track. Hazel was a little extra excited in the lobby because she couldn't wait to see the other dogs, but the staff was incredibly patient, understanding, and kind about it -- which meant a lot to me. You can truly tell they care deeply about the animals and their well-being. A special shout-out to the gentleman in the back -- he is phenomenal. Knowledgeable, kind, and clearly passionate about what he does. I am beyond grateful for the care Hazel received and would highly recommend Animal Alliance Galveston County to anyone looking for compassionate, trustworthy animal care. Thank you all so much!

Front desk rude! They should have been trained how to communicate to customer! She even hung up my…read morecall !

We learned about Special Pals & their great work to place pets in forever homes. We dropped off…read morefood and supplies after our little dog passed. The staff is very friendly and genuinely appreciative our donation and took us on a tour of the facility. When we are ready for our next rescue dog we will go to them. In the meantime we will make monetary donations to help this great group keep going.

NO REPLIES after three weeks and several communications by phone, email and messaging. I've adopted…read moreand transported from this organization and find this unacceptable for customer service. BTW, had previously donated as well as bought from their store - won't do that again. As I have been involved in rescue for more than 10 years, am very disappointed. This is one reason why people dump dogs - it would have been nice to get a reply.

2 baby kitten's were found under a hood of a car Went to…read moreshelter in hope they would accepts kitten's , I was turned away and told they would come pick up the animals from a location in Rosenberg because it was 8 and the couldn't accept them until 10. I wanted till 10 and no one ever showed up. When I called to verify if they were still coming to pick up the kittens, they expressed it was a misundertaing and they wouldn't come and pick up the kittens as they had told me a couple hours before.

I adopted a cat here a month ago and she turned out to be FeLV (feline leukemia) positive. Turns…read moreout they don't test their cats that come in for either FeLV or FIV. I have 2 other healthy cats at home and they refuse to take her back, and I'm struggling to find a place for her now. I will NEVER recommend this place.

We have not adopted yet, but have visited a few times. We are always greeted by friendly employees…read moreand are able to look around with no interruptions. Looking forward to giving a home to our new best friend!

This review is for League City Animal Control. I've filed several complaints and sent several…read moreemails regarding these aggressive dog's almost killing my dog and when Animal Control does show up they do absolutely nothing again nothing about the different incidents. The response was 'Since the dog's didn't technically bite your dog we can't do anything" Okay so wait I'm supposed to let these horrible dogs walked by their irresponsible owner kill my dog then Animal Control will do something about it. Wow! Um Okay. Ridiculous response to my emails, phone calls and complaints. My tax dollars hard at work!!! I can't wait to move the heck out of League City since it's definitely biased and selective on "whom" they assist in the neighborhood. Thanks for NOTHING League City Animal Control. I'm sure the business owner will reply but whatever and this review will be posted on other platforms. LC Animal Control needs to do better and actually help law abiding citizens such as myself when we call for assistance.

Odd...when searching for the business "Pup Squad" in the Yelp search box, the business Smashburger…read morekeeps coming up as a result! =/ *gulp* Visited the Pup Squad Animal Rescue location at Houston Pavilions Saturday morning to peep through available pups. The rented space is large, airy, and spacious enough for several kennels to line the walls without overcrowding. Due to the high ceiling, warehouse style accomodation, it smells fairly fresh & clean in here. It's also dark and cool, and most dogs were found napping their way through the morning...a stark difference from other adoption places I've been to. It was easy to move through the space, and foster parents sat next to their pups like proud parents, eager to do a show and tell if so requested. What I liked most about this place is that the dogs here seemed to be happy! I rarely saw nervous, jittery dogs. Most were in their kennel, eager to play with visitors; others in their foster parents' arms, and some napping, barely opening an eye to peer at us. Though I did not come away with a new child that day, I wouldn't hesitate adopting one from this group. I spent a good 20 minutes talking to a foster mom about this organization and I'm completely thankful and hopeful that there are still many altruistic people left in this world. If you're considering adding a member to your family, please put Pup Squad Animal Rescue on your list as a must-visit.

This program is great when you think that most people want to get a puppy when they get a dog, but…read moreif you want to do your part and get a rescue dog, your chances of getting a small breed puppy decreases to about zero. They have dogs in all shapes sizes and colors and all (I'm pretty sure) in good health. Our first visit there we were just curious but pretty interested in getting another dog to play with our very energetic shih-tzu and one that was small enough to accommodate apartment living. We walked around a bit and they did have some really cute dogs, but it wasn't until we spotted this adorable pup that I had the "gotta have this puppy" feeling. They told us he was a puppy mill dog and that he was a Tibetan terrier and maybe about 3 months old. We personally didn't have all day to make a decision and were hesitant to commit on the spot, but they guaranteed that we could have a one week home visit to make sure that we wanted to keep him and that he was compatible with our dog. They would hold the $120 check and if we didn't come back, they'd cash it. So, for $120 you get a puppy in good health who's been socialized through the foster program with as many/all of the shots and exams needed for the applicable age an optional microchip to have put in later rabies and county tags You have to fill out an application form, but they review it on the spot and if you're a shoe-in (i.e. you have a dog or know the risks/responsibilities of having a dog) they let you adopt. It was a painless process and we are very happy with our puppy. These dogs are rescues so I'm attributing that to the fact that we weren't quite sure of the age, how big he'd get, and if he was really the breed they said he was (we thought he was a bit jack russell for a while, but now due to his size, we are back with the Tibetan terrier.) The other great perk to having a rescue is that I know at least the VCA will give you a free first exam for having just adopted a rescue. A great program and system for adopting puppies! Just a note, puppy mill dogs, as I later found out, can have a lot of health problems on their own due to poor/careless breeding. Do your research!