This is my husbands 2nd time at Encompass. After knee replacement surgery 2023-2024-wonderful…read moredoctors, nurses, CNA's NP, maintenance & cafeteria. All workers there treat the patients with the upmost care. Our 2 weeks there were wonderful. Best PT & OT staff I've ever seen. Fast forward 12/30/25 my husband was moved there by Memorial Hospital after he was there for 2 weeks with GBS. We were there for 17 days. They worked with him & today he was able to come home. 2nd time he's had GBS in 34 years. Staff was incredible-especially Dr J & NP "Jay" OT & PT awesome 5 Star plus in every way. Thank you Encompass. What a wonderful team. Special thank you to our friend Rachel Young

Fabulous place for rehabilitation. Great staff!! Great office staff, very professional. The doctors…read morewere great and personal. The people that did Physical Therapy were wonderful. He had it three times a day for 5 to 6 days a week. Would highly recommend this place . 24 hour security.

I want to thank everyone at English Oaks. The quality of care was awesome. Everyone…read more was so helpful and always had a smile on their face. Thanks Steve Glovsky

My pops was here for about 8 months before he passed. They treated him with dignity. Like most…read morepeople in a facility he would have rather been home. The staff was caring and took care of the patients. He would entertain the other patients and the staff with his harmonica playing. The nurses would come in and listen. They treated him very well. I currently volunteer there now as well. And thank them for taking care of him.

This is where they send people to die. It is terrible facility it is scared, old and understaffed…read more People are rude, they were garbage bins in the hallway and I was told this would be a private facility. It was a private closet. If you care for your loved one DO NOT SEND THEM THERE!! Beyond terrible

My mother was staying at this place and apparently was taken to an outside hospital when she was…read moreconfused and unaware of where she was without even contacting me and when I went to grab her belongings they had no knowledge of where anything was and told me to check with local ambulance companies. She was taken to the hospital on a Saturday and I arrived on Monday from out of town to find all this out. That whole time not a single word from them about what was happening. Horrible experience. I don't recommend this place to anyone who cares about their family member who may need help

Amazing place the first day, but after that we realized the night time people are incompetent at…read moredoing there job, took hours to get my mom her medicine pain killers, only one nurse would change my moms nefrostomy tube bandage ty sean, all other nurses never did it. Sean hands down is the best nurse there. The biggest thing thou is a faulty oxygen reader that made them rush my mom back to the hospital in the middle of the night let alone it happened on her birthday so she had to spend her birthday in a hospital where no one could visit but one at a time. She also kept saying she was breathing fine but still "rushed her to the hospital" no lights or sirens must of been a huge emergency huh...

Let's just put it this way, it's no where I want to be. Staff never seem to be around when you…read moreneed them.

My MIL stayed at Garden City for weeks after a fracture…read more The people there are kind and caring. Making sure her needs were taken care of. The residents seem to be happy. The location is great- and the physical therapy she received was wonderful. With tips to help her once she was home and by herself! They even had me bring my car so that she could practice on how to get in and get out.

PT was excellent but care was awful and place was dirty and the food was terrible...the need a…read moredietitian to get some salads, friit and vegetables with their meals

The front desk lady, Gloria, is the most wonderful, caring and positive person. The management is…read moreinvolved and compassionate. The cna's, housekeeping staff, med people and dining room staff are all friendly and positive! My father's room is very nice and he is very pleased with the food. There are many activities and even outings. It's only been a week, but so far I am pleased.

I was helping my father look for a place that would meet his needs and his budget when we took our…read moretour of Stratford Place. The staff greeted us and was very friendly. The place itself was very up to date, clean and lovely inside. We were very impressed. The only down side was the cost for the space. It was to be expected for the area though.

My father is currently in the hospital after a fall last week. He is on blood thinners. He…read moreliterally is a miracle as he survived a dissection of his aorta that tore down to his femoral arteries. He was treated with extremely poor care after he was moved from a one person room to a three person room. He was there less than a month. Huge disappointment!!!!!!!!

I would rather not give 1 star. My dad went in for rehab for his legs to get stronger . It was…read moremostly CNA that work their . 3 men per room 1 public shower. The place was filthy. They had nothing to clean the rooms with . My dad was in the middle and he had no privacy curtain or TV . Food was horrible. Dementia patients on the same floor that screamed and threw things , they also would come in my dad's room. No security.

My father has fallen there multiple times. He is a miracle to be alive as he survived a dissection…read moreof his aorta all the way down to his femoral arteries. He was never given a 1:1 and allowed to fall multiple times knowing he is on blood thinners. This last week I told them he was digressing. He fell again and they found he had pneumonia and water around his lungs and heart. He is getting a the fluid drained now. Horrible place. Horrible nursing care not to have caught that. His heart rate was 140. And I get," I'm sorry to hear that". Lady you are a disgrace to medical care and your institution is a disgrace

My father-in-law was here for 3 weeks. He was here because his knee was giving out and he was…read morefalling. When he arrived, his room was filthy. Balls of hair on the floor. Crusted food on the bed table and nightstand. Bed rails had "brown" smears on both sides! The bathroom had dries urine all around the toilet. When I started cleaning with the germicidal sani-wipes that the nurse gave me to use, every wipe I used turned black with filth. I went through about 40 wipes without assistance (over an hour). My Father-in-law got physical therapy on most days which consisted of 10 minutes on a bike, stand up-sit down's and side kicks while holding on to parallel bars. They stuck him in a wheelchair and in bed for 3 weeks! When he was discharged the woman in charge of the physical therapy department determined that he should be wheel chair bound for his safety! He was wheeled out to my car and sent home with no wheelchair, no shower chair, no walker, no reacher, nothing at all. Tomorrow will be one week and still nothing at all. I took him to an orthopedic doctor two days ago, and it was determined that his total knee replacement has gone bad and he needs a brace because the joint is too loose. The doctor ordered a brace and physical therapy for gait training to strengthen the muscles around the knee. He has not been in a wheelchair since the moment he was discharged. This place set him back further instead of improving his health. Don't take your loved ones to Vintage faire nursing and rehab unless you're wanting to throw them away. I've worked in the medical field for 29 years both in acute and rehab settings. I've never seen anything as appalling as this one. I reported them to California Department of Public Health. The phone number is (916) 440-7360. They will investigate. They are the center for health care quality.

The owner Bobby is a crook. The service from many of the therapists at Golden Bear is good Mr…read more Ismail's greed has led to what I consider suspicious billing practices such as over treating and telling patients he's capable of far more than he is able to deliver. Ask him what financial arrangements, kick backs, he's getting.

I've had better experiences. Staff is rather rude and desiring to not help potential clients.read more

I have been calling and calling for hours and no one picks up i have been trying to…read moreCheck on my mother for days now and they will not answer the phone

If I could give this place zero stars I would and that's just based on the front desk girl…read more This girl at the front desk named CINDY has no business working at a place like this. I called all day today trying to check on my grandmother and she had the worst attitude possible. Every phone call I made it was an attitude, she did not want to give me any chance to explain what I needed over the phone. All that she kept saying was unit number, unit number, unit number or I can not help you. Not letting me get any words out to even say what I needed or why I was calling. I finally decide to go down to the place and maybe I could get a different response... well I was so wrong! She would not let me get two words out without rolling her eyes and putting her greasy hair behind her ears. Oh and let's be clear.. I heard you tell that Latin lady that the bitch in the lobby was being rude! Thank goodness I know how to carry myself in situations like this one. Called security on me and told them I was being rude which was 100 percent untrue. Then told security not to let me in to see my grandmother, like excuse me? Who are you? Ever heard of customer service? Ever heard of asking questions before you bark at someone? Finally security tells her that she has to let me in.. big surprise right?! I find it really funny that security laughed at her when they came to talk to me because they remembered me from yesterday and know everything she said was untrue. Get a grip and learn to take your attitude out on someone else. I will be filing a formal complaint for the disrespect that this lady showed me today.