I love this pharmacy! So easy to get in touch with them, kind people. Always quick with filling my…read moreprescriptions

NOTE: This review has been sitting for several years in drafts because I put it aside and forgot to…read morego back to it. They may have improved since then, however, just reading this again made me angry all over again so I may as well publish it. It says something when a person (me) would rather pay out of pocket for CPAP supplies than deal with it through an insurance company and (this) DME. "From the beginning of my time as a CPAP customer there it was one issue after another. First it was a hassle getting them to admit that, because they took months to submit to my insurance, they ended up charging me for a deductible that I no longer owed, and then getting that money back. It took multiple calls and emails before I finally received an abusive message for not being home when they finally called. Then it was the refusal to leave messages on my phone, so weeks would pass without me knowing why things weren't arriving or that anyone had questions for me. The fact that they were always obviously put out whenever I had a question. The fact that a representative from my insurance company (!) called to get a question answered and then told me "Wow, they really are unhelpful and not very nice. You know you can switch DMEs, right?" When someone from an INSURANCE company thinks a business is deliberately unhelpful that says a lot. The last straw was when, weeks after my doctor submitted a prescription for a new mask and I had never heard anything from them, I was told, "You weren't due yet. We're never going to call you to confirm when insurance won't pay. We don't have time." Then they shipped out my supplies...and got the order wrong. Because, as I thought, they never filed the correct prescription. More calls. More rudeness. I am so relieved my machine is paid off so I never have to deal with these terrible, unpleasant, unhelpful, dishonest and incompetent people ever again. Do NOT get tied up with them."

I had a good experience ordering medical supplies. Lisa was pleasant and very helpful when…read morecommunicating with my insurance company and listening to my concerns. I'm glad all went smoothly.

The worst customer service you can get. The staff is rude all around. 10;22 am they stated at the…read moredoor they were still closed. Not the right location for you if you want respectful care and help. Do your homework and you'll find other locations close by that are will to take your business.

Fantastic service! Eddie came and fixed my grandfathers power chair quickly and was incredibly…read moreprofessional. Great guy, very friendly & super knowledgeable. Baron Medical came highly recommended from a friend and I am so thankful I listened!

Baron Medical Supply has been very professional, efficient and supportive, providing excellent…read moreservice. I'm very happy that my mom's incontinence supply needs are well met.

My union would have reimbursed me had the business given me a written bill of the fact they made me…read morecustom arches as opposed to selling me over the counter arches. Twice theyrefused to do it. Finally after a month of trying, the lab gave them a report. They then faxed me the bill saying they made custom arches for me. I paid $150 but the bill said I paid $120. Rather than another week of disputing their actions I gave up. In addition as a medical supply place usually dealing with elderly or frail people you would think the workers would wear a mask. None of them did or seemed to care. One of the ladies told me she had antibodies because she had gotten Covid. I would not recommend going here.

Friendly medical supply with big selection of products Very…read moregood quality and accepts my insurance

Very TRacist Would call me Insane Hussain in Front Of Patients and customer since it would rhyme…read morewith my last name and if I would say something oh. "I'm Just Joking Trying Go be Friendly" that's not being friendly that's being Racists and would scream out my Last Name try to make amends with them and we're customers Them for over 13 years every time I would go in to the pharamcy "Lieb" the head pharmacist would have a smart remark and their delivery driver delivered my medication to the wrong address knowing it had controlled substance and had my phone number and simply left it in front of a another building apt and still didn't want to take responsibility for but screamed back at me when looking for my Medication and threatened to "Block" Very rude inconsiderate the whole staff .!! Would NEVER RECOMMEND THEM ANYONE I KNOW..!!

We have been customers for more than 20 years. They are responsive and go the extra mile to help us.read more

Great products and service, they are dedicated professionals with a vast knowledge and experience…read moreon the medical field! Communication was always quick, efficient and clear. Highly Recommended

BOTTOM LINE: support small biz, support women-owned biz, support black-owned biz…read moreTIP/S: Pleasant and prompt customer service, good variety of medical supplies WHO: party of 1 WHY: jade roller purchase WHAT: (Deets) Several types of jade rulers were available. The purchase was quick and easy, and because it was a specialty item, I was able to Pat for it in cash. WHERE: take away HOW: car/ bike/ public transportation bus trains BATHROOM: 1 stall, gender neutral WIFI: did not use DRESS CODE: as you like SERVICE: Professional, prompt and courteous

These guys did a great job of solving our problem. My parents have arthritis and couldn't visit us…read morebecause they can't get up to the second floor. They installed a vertical platform lift and came under budget and a lot less expensive than other elevator and lift people we spoke with. Todd knew exactly what we needed and gave us a fair price.

I want to thank Todd and Ronny from alpha care supply . We ordered a Bruno stair chair for my…read moresister and this chair is exactly what Todd told me . Ronny came to put the chair in and my bad for calling him Ryan (sorry) went up and beyond the call for us !!! These to men are not just giving you a product they treat you like family and care about all your needs and your family needs !!! It's so hard when life throws you a curve ball thankfully Todd and Ronny had a huge catchers mitt!!! Thank you for treating us so fast and like family!!! Mary &family