I PAID $570 FOR 2 LBS OF REFRIGERANT…read more I approved a quote for a $99 service call. I ended up paying $570 for 2 lbs of R-410A refrigerant. Service technician was good and professional, but after service inspection he showed me a quote for an additional $89 in labor and an estimate of $359 for 2 pounds of refrigerant there was also a gas/trip fee of $17 that I didn't notice. I approved the refrigerant, but I didn't realize I was approving $89 in additional labor. I also didn't realize I was approving $17 Gas/Trip-Truck/Administrative Fee I called and talked to owner, Aaron. He removed $17 fee, but refused to remove additional $89 labor fee. He threatened to put a lein on my house if I didn't pay. He also informed me there would be a 10% late fee if I didn't pay within 10 days, and threatened an additional 10% for every additional 10 days thereafter. I don't think that's legal, but I payed. BOTTOM LINE - I PAID $570 FOR 2 LBS OF REFRIGERANT Note: there's also a 4% service fee for credit cards Please do your own research, but this is what I get: For a qualified HVAC technician to supply and install 2 lbs of R‑410A refrigerant, a typical cost is: $100-$200 total for the refrigerant itself at common installed rates of $50-$100 per lb. Many HVAC companies also charge a service call/diagnostic fee, so the final invoice is often $150-$350+ depending on your location, time of service, and whether leak detection or repairs are needed.

I've been using B&T for about four years now since they installed an entire HVAC system in my…read moretownhome, along with putting in a second zone upstairs. I have nothing but good things to say about Aaron and his team. They are honest, on time, professional, and tidy. I have never felt like they are trying to upsell me, even as a single female. I think it's a good sign when employees stick around, and several of them have been there for years (Johnathan is great!).

Very disappointed with my recent experience with this company. That is why I changed my rating.read more

This family owned and operated business have been our go to air conditioning and heating service…read morefor 25 years. We have never been disappointed and highly recommend this company for any of your needs. They had serviced our old unit for more than 23 years until it finally gave out and we purchased a new unit and had them install . We are very grateful to them for their years of professional and competent services.

These folks are amazing. We had to reroute our intakes etc to do a renovation. They worked with the…read morebuilder, made a better suggestion than the architect, and did the work on a weekend to not interrupt the construction schedule. And...Flawless work to boot! We will never use anyone else.

We have had a great experience with AireTime, which installed a new a/c and furnace for us at our…read morenew house. The price was very reasonable compared to another quote we received, and we never felt like they were trying to sell us additional items/services we don't need (the other company claimed we needed all new duct work and new registers, which AireTime disagreed with... which I tend to trust since they could have gotten a whole lot more money out of us if we had added that work to the job). Keith was very responsive and helpful.

My A/C has been running wonderfully well since calling this business! Timely and reliable…read more Affordable too! I highly recommend them!

Showed up in minutes, explained the issues, great service and fair price. Highly recommendread more

Beware of using this company. Craft installed a furnace in…read moremy home 7 months ago. The furnace and installation had to be completely re-done due to safety of venting and code violations. I filed a complaint with the North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors at http://www.nclicensing.org/ The venting problems and code violations were discovered by a licensed HVAC repair company in Carrboro NC. I had them check my system after reading a news article in N&O about Craft in August 2017. The article raised suspicions about the quality of his character/ work. Expensive lesson learned.

Gregory Brian Craft did a few jobs for us after we moved to our current location. He asked for…read moremoney in advance for parts and for work he would do in conjunction with that job. We advanced $900 and he never returned ! Shame on us for being so stupid but he had done work for us before without this being a problem. I kept trying to get him to come back and finish the work but he alway would set an appointment and never show up. Now he does not respond at all. I plan on filing complaint with whomever it is that one files a complaint with. DO NOT HIRE THIS MAN OR COMPANY. Perhaps he is in jail and that is why he doesn't respond !!

I had to great a new heating an air today and Trogdon Heating and Air came out and installed it…read more The staff that came were so very polite and professional. They cleaned up everything and answered every question I had. I have had to call them many times and they came immediately. They are an honest company and I would recommend them to any one needing any work done. Thank you Wayne Burke and your amazing crew.

They were able to send a tech out within hours of my call to repair my AC. They were thorough and…read morecourteous. I would recommend.

I have two HVAC systems and Boer Bros. has been excellent at maintaining both systems for the last…read more10 years. One system is 21 years old and still running great with their checking both systems out ever year or two. In short, MY experience with Boer Bros. for years has been perfect, and I recommend them and will continue to use them for all my HVAC needs. Jack, Chapel Hill, NC

Horrible customer service and having a ton of problems with a brand new $20k system they installed…read more Constantly having issues and then their workers come over and do nothing to fix the problem. They ran vents under my stair case. Ran up my bills with an extra sump pump even though they could have just ran the piping one foot further into existing sump pump. Now I'm pissed bc the whole thing is frozen and they want an exorbitant amount of money to come on the weekend. I hate boer brothers! I'm gonna report them to the attorneys general too.

Mike stopped by and did my springtime bi-annual inspection yesterday. What a great guy!…read more Professional, informative, funny as heck. I'll be seeing you in the fall, Mike!

I am extremely disappointed with my recent experience with Maynor. I have been a loyal customer for…read moreyears, purchased three HVAC units from them within the past five years, and referred neighbors and friends. My current unit is less than five years old and still under warranty, yet the compressor has already failed. I called for service six days ago and have since called three times asking to speak with the Service Manager. The labor estimate to replace the warranty-covered compressor was also extremely high and not consistent with market estimates. Because we urgently need air conditioning and are in a crazy heat way, I felt I had no choice but to approve it. The lack of communication, urgency, and consideration for a long-term customer has been very disappointing. Based on this experience, I do not feel that Maynor values its loyal customers.