BEST Customer Service and Care... always! From the Front Desk to the Technicians to the…read moreDoctors.... Superb! They take such great care of me and my eyes! Dr. Jody Atchley always answers my questions and makes me feel confident with the care I receive! I'm so grateful! :)

Your review helps others learn about great local businesses…read more Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. Dr Atchley, was very good about explaining things and helping with finding the right contacts he goes over and beyond, l will always tell my friends about his service.

I have been coming here for years and have always had a good experience…read more Try are not under new management per se, but, the original owners son has taken over. Dr Nathaniel Edwards is awesome to talk to and super friendly. The other folks working are super sweet the those ladies seem like they love to help. Permanent customer created.

Went in spare of the moment and they set me up with regular and sun glasses in 20 to 30 minutes…read moreWas told by the teachers at a Lawton High School that they were great and that is true. I highly recommend them !!

From the owner: Do you have to strain your eyes to see clearly? Why compromise on eye care when you can find…read morehigh-quality optometric services at family owned and operated Lawton Optical. Our experts will help you experience better visual performance.Whether you need bifocal lenses or trifocal ones, you'll find all types of high-quality lenses at Lawton Optical. Need specialized assistance? You got it.Treat yourself to stylish designer frames from top designers, such as Gucci, Armani, Nine West, Cazal, BeBe, Nicole Miller, and more. Whether you have a high power prescription or need low vision aids, you're at the right place. Count on our experience in optometry to help you find the right vision care solutions in Lawton.Wearing eyeglasses does not have to be boring when you have our designer frames with you. You can choose from a wide range of top brands in the eyewear industry and thousands of frame styles.Whatever your specialty eyewear needs, you'll find the right solutions at Lawton Optical. Our expert opticians will help you find the best, thin, and lightweight eyewear with the highest quality lenses. You don't have to burn a hole in your pocket for quality eyewear when you can find affordable solutions with us. What's more, we give warranties on frames for your satisfaction. We also accept Medicaid and all major credit cards for your convenience. You don't have to go too far for your eye care needs. We're located right in your neighborhood in Lawton. Get in touch with us now...

I was in from out-of town, I wear contacts but forgot my suction device to remove them. I had gone…read moreto Walmart, CVS, Walgreen's, R&S to try to find in 99 degree heat. I came to the office, they did not know if they had one or not. They did find one, charged me 10 dollars. In my desperation, I paid it. You can order 5 of them for 7.49, but it is a 2 day shipment. I thought their price was ridiculous, but I was hot, tired and needed one before nighttime.

Wonderful at completely taking care of our family. Dr. Edwards is the best…read more Entire staff is great and the eyeglass selection is tops in town.

I had cataract surgery on left eye February 13th, 2024. I had post-operative complications which I…read moreexplained to four individuals to include the doctor/surgeon. This was on my follow-up appointment on February 14th, 2024. I could not see anything out of my left eye. My concerns were ignored by all individuals involved. I was treated extremely rudely. The response was. We'll see you tomorrow to do surgery on your next eye. I explained to them again I could not see out of my left eye and I did not want to proceed with the right eye until the left eye was corrected. They did not have any concern or care for loss of vision in my left eye. They kept trying to proceed with the surgery on my right eye the next day which I refused. They angrily canceled my surgery. I have never in my 66 years of life been treated so bad at a medical facility. I went to Oklahoma City to have my Right eye done at another eye center. I would not recommend young eye institute to anyone based off of my experience there. It was totally unprofessional.

I am so excited for this Christmas because my dad, Ricky Harrison, had cataract surgery in both…read moreeyes and he'll be able to enjoy the beautiful lights with the rest of us. Thank you, Dr. Young, for your excellent work!

I always get professional, fast, friendly service at Rice Family Vision. They are top notch!read more

Had eye exam. Bought glasses. Got glasses. Went on vacation. Tried new glasses. Noticed haze on…read morelens. Tried to clean. Could not remove grit from back side of lens, nothing on front of lens. Returned from vacation. Took glasses to office to either get glasses fixed or replaced. Head nurse/ associate said it has been to long for warranty replacement, however she was going to fixed under my free scratch warranty. I said no, I would prefer warranty repair, because the glasses came with the defect and I want to save my scratch repair if needed later. Head nurse/associate got defensive. She then said "How do I know you didn't do something to the glasses". I replied "Because I told you so", I tried to wear them only once. I then asked if she was implying that I was being less then truthful. I got no response. I then said I paid almost $400.00 for these glasses. I then laid the glasses on the counter and said either fix them or keep them. Later Dr Rice Jr. called me and said he was able, using a strong detergent to get them clean. I went, picked up my glasses. I have been using Dr Rice for a long time. I did not get an apology from the Nurse/ associate for implying that I was Less Than Truthful. Because of this, all of my family had to find another optometrist. Dr Rice exam and demeanor is first class. But, don't go there expecting simple respect from the staff.

If you have an appt. It is good , but be prepared to wait. Also, they are open late, but lady at…read morefront desk leaves at 430-5, and the other personnel after 5 always act like they can't be bothered. I complained and apparently the Hispanic woman who eventually helped me after 5 has been complained about before.

My experience at Complete Eye Care-Lawton was unacceptable and feels like a scam. I want to warn…read moreothers before they end up in the same situation. We came in for an eye exam covered under TRICARE. The exam itself was fine, but when we were already checked out and about to leave, we reminded her that we wanted to order contacts. At that point, we were suddenly hit with a $150 charge for a "contact lens fitting." No one disclosed upfront that this would be an out-of-pocket expense not covered by TRICARE. Instead, the charge was added at the very end, after services were already performed. That is not transparency -- that is a bait-and-switch tactic. We called for weeks leaving voicemails checking on our prescription and no call back. ONLY when calling back we spoke to a representative that told us the contacts were never ordered and we were charged that fee which was never explained to us at all. To make matters worse, the employee checking us out, Karen, was rude and dismissive. She acted like she didn't want to be there or do her job. When we asked for a copy of our prescription (which is our legal right), she avoided giving it to us until we asked multiple times. By law (FTC Contact Lens Rule), providers are required to release prescriptions after fittings without patients having to beg for them. The fact that she withheld it until we pressed is extremely concerning and unprofessional. After leaving, I found other reviews describing the exact same problem -- people being charged $100-$150 at checkout with no proper explanation, and walking out with nothing but the trial lenses in their eyes. This shows a clear pattern of misleading billing practices and withholding prescriptions, not just an isolated mistake. Patients deserve honesty, respect, and compliance with the law. What we got instead was rudeness, surprise billing, and the feeling of being taken advantage of. If you're military or TRICARE, be especially cautious here. They advertise being in-network, but you will still get hit with hidden charges that TRICARE doesn't cover. I will be reporting this clinic to TRICARE, the Oklahoma Board of Optometry, and the FTC for investigation.

Customer Service has gone downhill. My glasses were ready OVER SIX WEEKS and NO ONE CALLED. They…read more"claim" that their system contact me -- blame the system of course -- but I have NO CALLS and no texts from the day they claim I was contacted. After a decade of going here, I will NEVER go back. You lost a customer today because not one single person apologized or would even consider that YOUR SYSTEM had a glitch. Also, people LITERALLY standing around. How about have a REAL HUMAN call when glasses are ready to be picked up. It's so easy to blame technology. Customer Service is a lost art and now this office has lost it too.

NO. just no. The front desk people are rude and the prices for frames and lens are insane. Do…read moreyourself a favor and go elsewhere. I took my prescription from this place at got my glasses and lens elsewhere for 1/4 of the price.