Charlie responded to my call in less than 10 minutes. I had a list of small issues that I needed…read morerepaired, rocking toilet, loose shower handle, slow bathroom sink drains, and install a new kitchen faucet. He gave me a quote over the phone. Charlie was able to schedule me at my convenience on the very next day! He text before he came and was prompt! Charlie performed the work with professionalism; he was thorough and cleaned up after. Charlie's quote was spot on and very fair. He even accepts Venmo. What a pleasure to be able to hire someone who keeps his word, shows up on time, does quality work, and is a good person. So grateful I found him on Yelp!!!!

We had a great experience working with Charlie. He was easy to work with and just an all-around…read morenice guy. Communication was excellent throughout the entire process, and his pricing was very fair. He really went above and beyond to accommodate our hectic schedule and tight timeline, which we truly appreciated. He completed work in our kitchen and two bathrooms, replaced our water heater, and relocated our washer hookups--all done efficiently and with high-quality results. Highly recommend if you're looking for someone reliable, skilled, and great to work with!

Mark is a great plumber with an extensive history of experience and is your "go to" local plumber…read morefor all your residental needs. He is generally very helpful with knowledge and good with talking through planned permit work or a good story to boot. He just recently installed the final touch for a whole home portable backup generator at my home, a new 3/4in gas line basement run to supply the generator (or maybe a deck grill someday), the inspector was very accomodating and approved the work quickly! He has also previously helped with regular maintenance like water heater anode rod replacement and a few gate to ball valve replacements for leaky or seized water valves. See photos below of the gas line connection and whole home portable backup generator setup. Apparently it's "unusual" here in MA to have whole home portable backup power (Costco bargain!), everyone is told a $15k concrete slab generator is the minimum, at least, that is what Castle Electric said to me! Do it yourself for a 1/3rd of the cost with Marks help and skip the upselling from the "other" options out there!

Norwood plumbing is simply the Best around. Solid service for 11+ years at our home. 5 Stars all…read moreday. Thank you Mark!

based on the reviews of others, I had Tim come out to install a toilet - not only did they arrive…read moreearly, they were efficient and pleasant Highly recommend!

Tim and Brandon are great. They go above and beyond what they need to do. They do excellent work…read moreand the clean up afterwards is as if they were never even there. They are nice guys and honest guys and that is all a consumer-needs to know. We have used them a few times and will continue to do so. Highly recommend!

Anthony was super responsive and communicative. Fixed our clog drain and replaced an old valve…read moresuper fast. Highly recommend

I don't normally leave reviews, but I had a great experience with Drain Flow. They responded…read morequickly to my call about a plumbing leak, thoroughly diagnosed the issue, and communicated clearly, which made everything easy. What I appreciated most was their integrity. They walked me through the options and gave clear recommendations about what was truly worth doing and what would give me the most value, without trying to upsell unnecessary work. They were professional, respectful, and even made a point to clean up the area before leaving. Easy to work with, and I'd definitely use them again.

I had a toilet that would not stop running and after unsuccessfully trying to diagnose and solve…read morethe problem myself, I decided to reach out to a professional. Martin was recommended to me by Yelp's request a quote function. He was one of the few plumbers on the recommended who was willing to give me an estimate without having to send someone over first. The price was fair and Martin was responsive in scheduling a time the same day I contacted him. The plumber on Martin's team that I worked with was knowledgable, professional, and worked quickly to replace the fill valve within 30 minutes. We weren't 100% sure if that would fix the problem since this appeared to be a slow leak so they were willing to hold off invoicing me and ordering additional parts just in case the fill valve wasn't the issue. Luckily replacing the fill valve did the trick but I appreciated the gesture anyways. Still waiting to figure out how their payment works since I received an online invoice with an option to pay online. Anyways they did a great job and I would recommend them for toilet repair.

He came out to my home immediately. I wasn't sure where all…read morethe water in my garage was coming from. I thought that my water heater had let go. But Martin got in there and sopped up ALL the water and was able to determine that it wasn't the heater but my HVAC. He was an extremely kind and patient gentleman. He made a call and procured the proper service gentleman for me. He stayed with the HVAC guy until the problem was resolved. In addition I realized that I would be actually needing a NEW water heater in a very short time. So I made arrangements with Mr. McManus to have that done. I can't adequately express how impressed I was with both the quality of service and the timeliness of his response. I would bestow my most unabashed praise on Mr. McManus and both his professionalism and attention to both my needs and requirements and what was needed to get the job done. 5 STARS

I've been using this company for 14 years. They have always been extremely professional and…read morereliable. But today Andrew and Leo really impressed me. I have a very difficult driveway even in good conditions. Today they got my oil delivered up my very narrow snow covered driveway in a snow storm. Thanks for using your heads guys and not giving up. I really appreciate it.

I don't write a ton of reviews but my recent experience was so wonderful I can't help but post. We…read morebecame a new customer of Star Petroleum about a year and a half ago when they came out to service our Propane tank. The service team was so nice and they are so conveniently located that we decided to switch over our oil to them as well. We've been very happy with no complaints. Recently, just days before our vacation out of the country (of course), our oil tank spouted a small leak. We called to ask if we could patch the tank until we returned from our trip. They came right out and attempted to help with a short term solution. Because the small hole was right on the seam, it was not able to be patched. The team was so considerate and concerned about us being able to enjoy our vacation that they went above and beyond to help put us at ease. They were able to create a temporary resolution until we returned home from vacation and had their team coming out while we were gone (with my sister-in-law house/dog sitting) to monitor the situation and keep the hot water going with a small supply of oil sourced outside of the tank that they continued to refill. Every single person that has come out has been extremely helpful, knowledgeable, friendly, and professional. Once we returned from our trip we found out that the annual service fee we pay (I think it is in the $60 / year range - very reasonable) also enrolls us into a program called "Tank Guard" which is like an insurance on your tank. With the replacement of our tank, this program covers up to $2,000 on the cost! It was truly the silver lining to an almost disastrous situation! Throughout this ordeal, I cannot speak highly enough on how considerate, accommodating, and supportive Star has been to us. Without their hard work to put us at ease, I don't think we would have even gone on or enjoyed our vacation but, because of the stellar team at Star, we enjoyed our trip and came home to good news about our oil tank replacement. Couldn't have picked a better oil supplier!! We are very, very happy customers!! Thank you guys for going above and beyond - it shows that you see your customers as people first and it makes all the difference!

Strongly recommend! Al and his team were a pleasure to deal with from start to finish. Scheduling…read morewas easy because they were very responsive. They send confirmation and follow up emails/texts so you can be prepared and know exactly what is going on. Al did a thorough job while also being kind, honest, and dependable. You'll be glad you hired them.

Pro's: came on time and date scheduled. Did quality work on projects…read more Con's: Expect to pay more than double the going rate for all services. Not honest. He will create more of a problem and fix to get more money for the job. Expect to pay a very high price for any fixes. Very poor value for the money.

First of all, they responded to my request super quickly, made their schedule available and…read moreflexible, that took our anxiety off our shoulders right away :) On the scheduled day, gentleman who's name is Andrey came for our rescue. He was communicative, on time, just a great person overall. He is also right on point, no bull. His diagnoses were thorough but quick, and he's got to work immediately. He found all the faulty jobs the previous contractor did, made everything work properly. He was working with their plumbing specialist via phone camera to look over everything physical, as he is a HVAC technician - which he was tremendously, tremendously knowledgeable. I can not thank him and Green Flow Solution enough for their fantastic ability, these guys are a real deal. Oh, did I mention they were very reasonably priced? We will be calling them for our every heater/HVAC/plumbing /AC needs in the future!!

I think this is my first review that isn't positive on Yelp…read more But I feel like I was just ripped off. Basically, Aundrey came here for less than one hour and cleaned the dust off the the coils of both of my air conditioners for $650 and didn't even complete the job. He did not have a wet/dry vac so he used mine. He did not bring a ladder so he used mine. He did not provide replacement filters. Breakdown of the cost: From the invoice- 'Service call fee covers technician's trip to the job site, including travel time and transportation costs.' I asked Aundrey where he came from. He said from the office which is right here in Newton. 2.6 miles. 8 minutes. = $150 First Air Conditioner: He diagnosed it immediately. Then he cleaned the coils with a brush and he used my vac as well. Look, I have no problem with him using my equipment. I just never had a worker not have his own tools. I had already bought a new filter for this air conditioner so he didn't have to replace it. Total time, about 15 minutes. = $250 Second Air Conditioner which is in the attic. There is nothing in the attic but the air conditioner unit and we do not go up there ever. You need a ladder to get up there. Aundrey didn't have one. He used one of mine. Same problem. Also, This unit needed a new filter as well and it's a different size than the one downstairs. Aundrey left it without a filter and gave me the size of the filter I should get so that I can install it myself. Again, I can't get up in the attic because I'm physically limited. So my air conditioner is currently running right now with no filter. So, he cleaned the coils for about 20 minutes and left the job undone. = $250. Invoice: $150 Travel Time and Transportation costs. $250 Coil Cleaning and installing a filter that I provided. $250 Coil Cleaning and leaving the unit without a filter _________ $650 Oh, and this nonsense about them getting back to you in 10 minutes, it's an automatic text that tells you to call them. I called after I didn't hear from them for an hour or so. That's a big sum when Aundrey took an hour total including his drive time of 8 minutes and the gas he must have used to go 2.6 miles and then not finish the job while using my tools.

Fantastic customer service and great work. Can't recommend these guys enough! They make the entire…read moreprocess easy and seamless.

Excellent service- we had a pipe burst inside a wall and Mark was out that day to stop the water…read morerunning. He returned the following day to fix the issue and even address a couple of non-urgent items around the house- I would absolutely recommend Mark to anyone in the area