Have lived in the Lantern Bay community for the last year and a half. It has been such a pleasure…read moreliving here the grounds are well maintained, Ernie the maintenance man is amazing! Maintenance requests are handled very quickly and he is always attentive and polite. Our Manager Kim is so pleasant to work with, always takes the time to address any concerns and answer questions. Having a great management team is so refreshing! Marcia'

since I move here we feel very comfortable is a very nice place to live, Kim our manager is an…read moreexcellent perso, am happ to find this nice and comfortable place

I have lived in Charleston's Garden for just over 4 years. About halfway through living here there…read morewas a change in property management. Natasha had taken that role here. Since then there have been changes that have benifitted all who live here. Security updates Property cleanliness Tenant engagement Community outreach For me personally because of some medical reasons, I have had a difficult time over the past year. When I have asked for support, Natasha has met those needs with no question. She has always been there for me as a tenant.

I looked at several properties in the area before choosing this one, and the location really stood…read moreout, easy freeway access and close to grocery stores and everyday essentials. What truly sold me, though, was the property manager, Natasha. She's been incredibly easy to work with, very responsive, and made the entire process feel smooth and welcoming. Knowing she lives on-site also added an extra sense of safety. The property is clean, well maintained, and the grounds are always kept up nicely. It's also pet friendly, which was a big plus for me. Since moving in, any minor maintenance requests were handled immediately, often the same day, sometimes within the hour. Overall, it's been a peaceful, calm place to live, and I've had a great experience so far.

I think, overall, this is a solid apartment complex. This is especially after being here for 1.25…read moreyears now. Not much has changed since my last review edit, but I haven't really had any other major issues I needed addressed by management. I just live here quietly, and my neighbors are largely quiet as well. My only real concern almost every day is just getting to the freeway. The turn onto the main street is a huge pain, and can take 5-10 minutes just to get off of the apartment's street onto Chapman during the heaviest traffic times. This is annoying since we have no dedicated turns (light or stop) to allow us to turn left to get to the freeway, so you have to turn right and then pull a U turn at some point soon in order to get to the freeway. It is a major pain, but that is in no way a fault of the complex owners/managers. Another thing is that there is a regular occurrence of the water being turned off for periods of time. I don't know why there are so many issues with the plumbing, but it doesn't seem normal.

I lived here back in 2005-2006, and it was a total nightmare. I wouldn't recommend this slum to my…read moreworst enemy!!! I moved here because I accepted a job in Santa Ana and needed to find a place fast- in 1 week- so I thought this one would do... It was awful. First there were minor annoyances... the neighbors who sat out on the patio and drank while their kids screamed and knocked over furniture for hours until they go drunk enough to go scream at them (yes, we heard it all). We paid for an extra parking space (yes, we had to PAY for parking... in ORANGE COUNTY!) and they oversold the spaces and we had to complain. No one was allowed in the pool area except for residents. My mother came to visit from out of town, stayed a month (which I had to get permission for her to stay with us) and she could not use the pool. Stray cats roamed the property and used the space under the stairs as litterboxes (which smelled AWFUL). My shower broke (no hot water), and when I went to complain, the owner (who was at least 90 years old) and instead of sending someone to fix it, he said "Well, you did turn it to 'H', right? You know you have to wait a while for it to warm up". I was infuriated... I told him that I know I am Female, but that doesn't make me retarded, and I'm quite sure I knew how to use a shower. They sent someone up to fix it, but I went without a shower for two days. One Sunday night a note appears on the door at 5pm that says "We will be replacing the piping in all units with copper piping, starting tomorrow. It could take up to 20 days to complete." Already, I was annoyed for the lack of notice, and the fact my mom was visiting from out of town, and they were going to tear my place apart. At 8:15 pm there was a knock at the door. One of the ladies from the office is standing there. "I wanted to let you know they'll be starting your apartment tomorrow". The next day we went to work. My husband calls around 7pm. "Um, there are holes in all the walls... Not under the sinks like they said. And there is water coming from the ceiling. They put a bucket under it, but it's only catching part of it. It looks like the leak has moved and there's water coming from other parts. It's over your DVD case and CDs." I asked him to move the furniture and put another bucket under the other leak, and try not to worry. They'll fix it, right? He called back an hour later. "They came and fixed the leak, and poked holes in the ceiling to drain the water. The rug and carpet are both kind of wet." I got home, and there were holes in every single wall of my apartment EXCEPT in the bedrooms. The family room had at least 5 holes in the walls, and the ceiling is stained and ruined from one wall to the other from the leak. There were insulation and dry wall crumbs and wood splinters on every surface of the bathroom, and carpeting. All of my furniture and belongings were stacked in the center of the living room, on the couch, coffee table, turntable, on the dining table, dining chairs... And the office.. our office was so full of stuff you couldn't walk into it. The linen and hall closets had to be empties and holes cut in them too. And the shelves were ripped out of the linen closet and left in a heap on the floor of the closet, nails sticking out. All of the linens and items from the closet were stacked in the office chairs, the desk, on top of the printer, on the floor, on the book cases, everywhere. The next morning I stopped by the office to inquire on when they would have everything repaired and back to normal. "We need to have the city inspect everything before we patch". She says. "Do you mean that you need to do all 100 units before the walls can be patched?" I ask cautiously. "I'm not sure, but I think so" she says. I laughed about it all day the first day. The second day I worried. The third day I cried. And somehow crawling around the attic these morons disconnected my internet connection. And even though they finished the pipes in my apartment they had to access the attic through my apartment, so every day they traipsed in white dust and black dirt. They unplugged my things and left them unplugged. And lord knows what else they did while I was at work. And maybe I should have been grateful I wasn't my neighbors downstairs. They had a hole from their living room to the outside. I saw it on the outside of the building. The apartment was like this for 4 weeks. So when they finally came in and painted the walls, the paint they used is flat, when the original paint was glossy. So there were spots of non-shiny paint everywhere, even above the shower. The ceiling repair was really bad. They only cut out part of the damaged ceiling (leaving other damaged parts), put dry wall up, put the popcorn stuff on and painted over it with white paint. The yellow stains still showed through the paint, & the popcorn was applied sparingly and looked odd compared to the rest of the ceiling. I moved out a week later.

I have lived here for almost 6 years now and it's been great. It's quiet, the neighbors are always…read morerespectful of others. Music and parties always quiet down before quiet hour starts. Arturo has been great. He's super friendly and quick to answer maintenance calls. I had to unfortunately have him come early because my garage wouldn't open and he came quickly to help me get to work and my garage was fixed before I got home from work. Yvette has always been very accommodating and responds to emails quickly. She's been very friendly as well. We moved from an upstairs to downstairs apartment and she helped us out the whole way and were glad she was able to help us. We love living here.

I first came across this community while searching online for apartments in the area, and it…read moreimmediately caught my attention. The photos and information made it seem like a great place to live, so I scheduled a tour to see it in person. From the moment I arrived for the tour, the experience was welcoming and informative. The leasing team took the time to walk me through the community, show me the apartment, and answer all of my questions. They were friendly, professional, and made the whole experience feel comfortable rather than rushed. After the tour, the application process was very smooth and straightforward. Everything was clearly explained and easy to complete, and the team was responsive whenever I had questions along the way. It made the process feel simple and stress free, which is something I really appreciated. The move in process was also well organized. The apartment was ready when expected and the transition into my new home went smoothly. Moving can sometimes be overwhelming, but the team helped make the experience feel seamless. Another thing that has stood out is how quickly maintenance requests are handled. Any work orders I have submitted have been completed promptly and in a timely manner. The maintenance team has been professional and efficient, which really shows that the property cares about keeping everything running well for residents. Overall, my experience from finding the apartment online, to touring, applying, moving in, and submitting work orders has been very positive. I would absolutely recommend this community to anyone looking for a place to live.

I move in this week, just wanted to shoutout the ladies in the leasing office. I was so stressed…read moreabout finding a place and she was communicative and super kind throughout the touring process. She found a great unit for me and my dog, we are excited to move in and very grateful for how positive this experience has been.

I almost lived here but my job last minute changed I was moved to Chino Hills last minute…read more This review is solely on my tour experience and walking the grounds. If my job hadn't relocated me I would have for sure lived here. I left the deposit, toured the grounds with Amanda and had a cool one bedroom apartment with washer and dryer and new flooring ready to go! On top of the spacious and clean apartment, I was super impressed with the amenities there: Full gym with heavy dumbbells and free weights and cardio equipment, nice pool, tennis courts, a business center, and a community center you could rent out for events. Very clean and nice complex. Everyone I saw was chill or just walking their dog. They also have a taco truck that comes out regular too! The apartments have all mostly been redone with the flooring and walls. I was sold on it as soon as I walked in. The main office even has drinks and snacks for you AND your pets when you come to stop in and visit. Super cool. Amanda was also very professional and helpful throughout the entire process. She showed me three different units and they were all awesome. Lastly what REALLY IMPRESSED ME: was the new Nova system they use to verify income. Omg total game changer for whenever I go in the future to apply for an apartment. Gone are the days of printing bank statements and showing tax returns and pay stubs. Such a hassle to do all that. The Nova system can literally verify your income in 2 minutes. Crazy! 2 minutes. 2 minutes isn't good in most scenarios lol but in this one it is! They popped out my annual gross income by simply checking my bank app and approved my income on the spot. If you're thinking of moving in the area definitely consider Breve. Super nice community and apartments!

Maribel the property manager and Eddie the maintenance manager are the lifeblood of this…read morecommunity/complex. Both are very responsive and helpful. My fiancee and I were referred here by friends 3.5 years ago. What caught our attention was the landscape. The landscapers come every Monday and the on-site team do a great job of upkeeping the property throughout the week. We've found that the units offer great value aside from that as well, however. The gym and spa had a great upgrade recently too (smith machine, treadmill, cycles, dumbbells up to 45/50 lbs, lat pull down, leg curl/extension machine, shoulder/bench press, and medicine balls). If we ever leave it'll be because they may not have larger units available when our lease is up. Parking is rarely an issue. Might get tricky if you plan on having overnight guests though.

We're currently living here and intend on staying for many more years! The location is very…read moreconvenient (close to the highway) yet not noisy (from the highway, neighboring areas, residents, or animals), the neighbors are incredibly friendly and look after each other, the landscape is beautiful and something we enjoy walking around daily, feels safe, and the grounds and amenities are kept very clean. The #1 highlight is our management. Maribel and Eddie are exceptional - quick to respond, have great attention to detail, and it's very obvious that they deeply care for our wellbeing and quality of life. They are the reasons we intend to stay for a long time! I'm surprised reading problems mentioned in past reviews since we haven't experienced any of those problems during our time here. Perhaps it's due to the management change to Maribel and Eddie. Thank you for all you do!

The worst place to live, trashed all over, the manager it's very rude, never had walk around the…read moreproperty, no parking space without permits, visit parking none without permission

FRAUD: Applied for this apartment which requires salary 4X's the amount of rent. After exposing all…read moremy private financials (18-months of deposits, etc.), was told by MARIA that my application was APPROVED. It was made clear to her that the apartment was for my boys who were starting back to a local college in a week and had no place to live. My son even went so far as to visit MARIA on site on a Saturday to tour the property. When I called the following Monday to speak with someone about move-in procedures, I became introduced to MONICA who began an illogical and nonsensical runaround. Again to find out move-in date she said MONICA would let us know the move in date. Called Maria again after no return calls and SHE SAID SHE DIDN'T KNOW WHO I WAS. Seriously. It appears they are running a scam operation there to collect application fees. They even made my boys apply and each pay $50 when they have never had any credit, nor a job. After paying $350 in "credit check fee's", they allegedly could not find the boys' ON-LINE application which is viewable from THEIR portal. We then received several rude & unprofessional emails from MONICA stating she would refund our application fee. No other explanation. "Have a nice day" was the best she could manage. Of course, this left our boys completely homeless and school starting in a week. Nice. We are not the first people who have been the victim of their SCAM to run up "APPLICATION FEES" from people and then giving them the runaround. I see this is their standard practice after reading @OSCAR_F an @RODNEY_S reviews. STAY AWAY FROM THIS PLACE. PLENTY OF BETTER OPTIONS IN THE AREA. The BBA will launch an investigation on this bate and switch practice.

I lived here for 2 years and I would always run into the leasing agents, Lauren & Steve. They were…read morealways big help and the kindest people ever! The maintenance people were SO quick with anything that needed to be fixed as well. Loved the gym & clubroom! Highly recommend this apartment complex!

This is such a great apartment complex! The property is clean, well maintained, and the staff has…read morebeen friendly and helpful. The location is convenient, the amenities are excellent, and the community feels safe and welcoming. I would definitely recommend Eleven10 to anyone looking for a great place to live.