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    Briarcliffe Auto Service

    2.6 (7 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Briarcliffe Auto Service

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    19 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

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    11 months ago

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    7 years ago

    Business owner information

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    Brian W.

    Thanks, Dana, for your accolades! We couldn't do it without you!

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    8 years ago

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    Quality Diagnostics - Damaged threads

    Quality Diagnostics

    (11 reviews)

    I should've taken the negative views seriously about this auto shop, I wanted give it a shot and…read morethought I'd be lucky, but just like the previous customers said " HORRIBLE!" Today around noon, I brought my car there to do a wheel alignment, no appointment needed, and the price was about same with other shops, I was thinking it's pretty good. It took about an hour to get it done, so I went back to the shop, when I was paying, the owner(?) in the office, told me, there're two bolts on the back, are pretty rusted, they couldn't loosen it to do the back wheels alignment, but the price I paid $110.77 is for 4 wheels alignment. They should tell me when they couldn't do the back wheel alignment before, but they didn't. When I drove my car back home, I was suspicious, so I checked the front tire rods, and found out they used welder or something else to loose the outer and the inner nuts, because they were too tight, they damaged the inner rods threads , and on the right side, one boot clamp is missing! Really poor service and unprofessional! My and the previous customers suggestion , never never go to this shop! I know something about cars, if you don't, you wouldn't even know what they'd done to your car! Wonder if there's some agency could help get the money due to this kinds of suck service. So now I just pray that my car will last for a while.

    HORRIBLE-this place is awful their customer service is horrific They never pick up their phone…read morethey are so unprofessional. I recommend you do not bring your car here unless you want poor quality parts put in your car and want to replace what they did and pay me for it. This place is awful beware don't waste your time. They are the worst mechanic I've ever been to. They are HORRIBLE! Read all the reviews there are many reviews that say the same thing do yourself a favor and go somewhere else they are horrible. DONT RECOMMEND!

    Hertz Rent A Car

    Hertz Rent A Car

    (5 reviews)

    i got rentals from this location twice. prices are a steal, cars are nice! the last car i had i…read moreliked almost as much as my own, and i am fairly picky. the car i got the first time, wasnt quite as nice but i mean they are rentals, you have to take what you get. the service is prompt, and the guys that work there are so easy to work with. they also call you to see how you like your car. if you dont like it i can bet they would swap you out for a better one.

    August 1, 2015 Unbelievable! Instead of being driven…read moredirectly to the auto body shop where my repaired car was waiting for me, as the Hertz office manager had promised, I was forced to spend 1 hour and 10 minutes yesterday morning in a Hertz van while the driver of said van led a second Hertz employee to a drop-off site where she could leave the rental car she was driving. One hour and ten minutes!! When we turned right from the Hertz parking lot instead of left, which would have been in the direction of the auto body shop, I asked the van driver why he did that. He answered that the car behind him needed to be dropped off. Thinking that surely the drop-off would be just a few blocks away and not wanting to complain, I didn't say anything. But after 5 minutes or so, I asked where we were going. Driver said not to worry, he'd have me at the auto body shop in 20 minutes. Another 10 minutes elapsed and we still hadn't arrived at the car driver's destination. Again I queried the driver, who assured me we were very close. Obviously, these were lies. The van driver actually drove 35 minutes from the Clifton Heights office location to SOUTHWEST PHILADELPHIA! As you can imagine, I was not happy and made my dismay known (in a very polite, nice way) and the driver apologized, agreeing that the manager should have told him to drop me first at the body shop, which was in Morton, PA, and then drive to the drop-off site. When I got to the body shop and told the owner what had happened, he said that Hertz does that all the time and that because of the way Hertz treats customers, he never recommends Hertz to his customers. When I got home, I called the office to tell the manager, Iesha Alexander, how unhappy I was with the morning's proceedings. Her assistant answered the phone and said Iesha wasn't in the office. I asked when she would return and the assistant said she didn't know. When I replied that of course she knew when Iesha would return, the assistant said Iesha might not return for the duration of the workday, again insisting that she really didn't know Iesha's schedule for that day. What a way to run a business! Not! Hertz's website advertises that if one has a car in the shop, Hertz "can help by making finding a replacement car as easy and as hassle-free as possible." I guess no one told the Clifton Heights, PA personnel that. In addition to holding me captive for 1 hour and 10 minutes, my difficulties with Hertz started even before that. Trying to call the Clifton Heights office is a nightmare. My calls, made to the local office number, 610.623.7590, took forever to connect. I either got a busy signal, in which case the call ultimately was directed to a call center overseas or no answer (from 7:50 a.m. to 8:30 a.m., hours during which the office is ostensibly open). And one of the overseas representative I talked with insisted she was located in the local office, obviously a lie. So, no, contrary to Hertz's website's promoting, Hertz does NOT "make finding a replacement car as easy and hassle-free as possible." "Need a ride from the office, home or repair shop? No problem, we'll come and get you," proclaims Hertz's website. What the website doesn't say is that even though the office promised to send a replacement car to the auto body shop on July 20, it sent instead a van and driver who then drove me to the Hertz office, which is in the complete opposite direction from my house! I had to wait there for the car to be processed, which made me late for an appointment I had elsewhere that morning.

    Briarcliffe Auto Service - autorepair - Updated June 2026

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