the service was terrible! When we got there we actually couldn't tell if it was open or not, so we walked in looked and it seemed closed so we was going to leave and then they stopped us to tell us they was open, went in and sat down and was the only people in there, i ordered a drink and the bartender waited 15 minutes to tell me they couldnt make it so I ordered a different one and waited another 15 minutes to get it and to top that off my date caught the bartender watching videos on how to make the drinks we ordered. finally when we ordered food we waited almost an hour for 2 burgers and a hand full of fries, and it was served on a plate way to small to even keep the fries from falling off of it. who knows how many times they fell off before i got them read more

This was a really nice restaurant we drove past and I would have never known it was there. It is located inside of a hotel. Walking in the ambience was gorgeous. Very modern with decor and I love that. Staff were all very friendly and every was happy to assist and kept a smile on their face. The food was pretty good. I ordered the pasta and added chicken, I tasted the pasta with shrimp and that tasted even better! I did not like the garlic bread, it didn't taste like anything and had no seasoning. However I will definitely be back when I visit Charleston. read more

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It was a gloomy day. The wind was blowing endlessly through the southern plains. Barren monotonous endless flat land with scattered isolated homes. This restaurant was attached to the hotel I was staying. The restaurant was not busy. It was clean and well decorated. I was seated fast . The menu was relatively big comparing the size of the city and the restaurant. I started with a beef stew soup. It was cooked with perfect flavor and spices , one of the best I ever had. The fried calamari was average. The cod was done right. I really had a great meal. They had special every night. The special items like all you can eat pasta. Comparing the size of the city, it is a great place to have a decent meal. The price is right. No waiting time. Fast service. Glad to have a great meal here. read more

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Good food. Tasty cocktails. Good service. Lovely interior. Not loud even when fairly full. You can easily have a conversation without shouting. read more

Went on a double date with some neighbor friends. I ordered the ribeye and asked for medium rare. The cook on the steak came out to be more of a medium. Nice sear, but not much seasoning to the steak. Star of the dish was the mashed potatoes, creamy but smooth. For the sautéed veggies, would have preferred something like broccolini instead of zucchini and onions. My neighbor friend ordered the porkloin and the cook was kinda dry, but the habanero sauce that came with it was tasty. Brussel sprouts were sautéed, but broiling them would have been better. For the price of the items, was expecting a little bit better execution. Would give overall 3.5 stars. read more

Brick House Bar & Grill - Porkloin - Bars Near Me - Charleston, Illinois

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Our food was terrific. The service staff was very friendly and accommodating. So, why not five stars? I called a week ahead to ask whether I'd be able to watch a sporting event, and they enthusiastically said yes. When my group got there, the manager said we couldn't watch it with SOUND. My party was the only group of people there. Even after pleading my case to the manager, she was still a no-go. Ordinarily I like this place, but I don't think I'll be coming back due to this negative experience. Furthermore, I won't recommend it to others. The tiny downtown area of Charleston has a whole lot more to offer than the Brickhouse does. read more

Went in for a early Sunday supper. My bride got the half pound wings and I got the Fish n Chips. We also got the pretzel and beer cheese appetizer. Everything was very good and the service was spot on. It wasn't great food, but it was good food. We've had bad meals there in the past, but the last 4 or so have been good. read more

Salad was like eating dry lettuce with absolutely no dressing, very disappointed, tomato bisque soup tasted like a jar of marina sauce. The cherry on the cake was when the waitress didn't clear any of previous empty martini glasses then when she brought our check she grabbed all of them at once including the one I was still drinking. Sounds like the waitress needs her head checked. read more

Brick House Bar & Grill - Bars Near Me - Charleston, Illinois

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I left this as a draft. Went here 6 months ago with my husband. I read the reviews before going and it seemed like a good choice at the time. So we decided to try this place. Our server seemed to be new and was unable to answer questions about the menu. Ordered the crab "bites". That is the wrong word for them because they are more like crabcakes smothered in a seafood gravy of disgustingness. Three arrived on a plate covered in sauce. The only thing good I can say about my meal is that the rice and vegetables that came with my Salmon were good. read more

The restaurant inside a hotel building. It is on the upscale side for Charleston. The food was quite good; fresh ingredients. Lots of choices; a dozen appetizers, half-dozen burgers, half-dozen salads; a dozen sandwiches - something to please everyone. There's also a handful of dinner entrees including fish, chicken, shrimp, and steak. Good if you want a nice dinner with a hotel restaurant atmosphere. Need to park in the hotel lot. read more

We ordered a Roadhouse Burger and upgraded the side to fries. The burger looks alright but this is a pitiful "side". We also ordered a half pound of chicken bites in Brickhouse BBQ sauce...apparently there's a shortage on sauce and fries tonight. We've had consistent issues with our last several orders and won't bother with this place again. Two stars because the staff member who took my payment was very kind :). ETA: After eating it is clear this is not beer cheese on the burger. Perhaps melted nacho cheese, but certainly not as listed on the menu. I've added photos of the menu where items we ordered are listed. read more

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Our hosts who live in Charleston treated us to dinner here before a concert at EIU, which Brick House sponsored. Our first impression was a very good one due to the many delicious-sounding menu items. We had a hard time choosing! And we were not disappointed when our food came. Three of the four of us ordered the house vegetable soup which was like a peppery Tuscan tomato soup. Delicious! I ordered the Cilantro Mahi sandwich. It was perfect. My husband's order of crab cakes was too salty, however. Good service, and the ladies restroom was decent. read more

Great food, great staff ate in the bar. Had the Sausage and shrimp grits it is my favorite. Brussel sprouts appetizer was awesome. read more

Walked in for my friend's 21st birthday with a group of 7. Sat for 20 minutes without anyone even working in the bar. Waited for another 30 to get our two pitchers of mimosas and watched the bartender pour half a bottle of champagne into a full pitcher of orange juice. We asked our waitress to pour a little more champagne and she said no. To add, there were lipstick stains on the glass and someone was smoking weed in the bar. $21 for orange juice. I would never recommend to go here if you're wanting food and drinks unless you want to wait for over an hour to get a check for 2 pitchers of mimosas. read more

A friend and I went for dinner on Saturday night. First time visit myself and 3rd time for friend. The restaurant was busy--full but still some open tables. We were seated promptly, and our server, Cherry, visited the table within the first couple of minutes. Cherry was very helpful in answering our questions about beers and wines served and was willing to spend the time and never made us feel rushed. Once we decided and ordered our drinks, they were served within just a few minutes. This same level of excellent service continued throughout our entire dining time. I had the Crab & Shrimp Pasta, an 8 on a 10 scale, and my dinner guest had the Fish & Chips. Both were good values for the money and each I can recommend. A very nice upper-end casual restaurant and bar. I will absolutely be returning. read more

Disappointing. My wife and I don't dine out much, so our restaurant choice is well thought out. Appetizers are good. Thursday, steak night, not so much. Steak was tougher than wang! Plates and silverware dirty. Staff is having a party in the kitchen, annoying. Empty drink glasses for way too long. I know...good help is hard to find. All a reflection of poor or no management! Won't be going back. Sad. We like to patronize the local establishments. read more

Great Meal! First the atmosphere is great. The dining room and bar are beautiful. We sat on the patio which is also beautiful. Drinks are priced well and wine prices are beyond reasonable. Our meal... fantastic! I had the ribeye (which was cooked perfect), I didn't miss a baked potato because the smashed potatoes were amazing. My husband had the shrimp dinner also perfection. I don't know what they do to the rice to make it so good, but you should definitely try it! We found our new spot when we come to visit our daughter at EIU! read more

I went at lunch, so I didn't have as many options as the dinner menu, but I got the ham and bacon panini with steak fries, which was solid, no complaints, had a really nice beer list, some I hadn't even heard of, for the app we got spinach artichoke dip, and in a rare twist, we actually had way more dip than chips! But it was really good dip and I dipped my fries in it, if you're staying at eastern its a good somewhat fancy place to go and not spend a whole lot of money read more

Brick House Bar & Grill - Ham and bacon panini with steak fries - Bars Near Me - Charleston, Illinois

Ok... the food here is OUTSTANDING and portions are plentiful making this a serious bang for your bucks! Been here several times and only have encountered one recurring issue...... Leadership in this place is LACKING and the workers don't help each other..... If the front counter is busy with call in orders and to go orders... as I am glad to see in this great place.... you will wait, and wait and wait for the one person doing all this to seat you... never mind MANY other employees will be just standing there staring at everyone waiting but unwilling to do anything about it.... Always go to this fantastic place with SPARE time because your gonna wait. read more

Went with high expectations...left wanting better We had heard both good and bad about this place and with such limited options in Charleston We thought we would give them a shot. Service was VERY slow. Took almost 1 hour for a table of 2 to get food. My wife ordered a SALAD with grilled chicken (hard to screw up) I ordered the Fish and chips "special". Let me tell you...it wasn't special.The fish was soggy and the fries were still cold in the center. All it would have take was to fry them both at a lower temperature to cook inside then increase temperature to crisp the outside. The stuffed mushroom appetizer was meh. The waiter warned us that the plate was hot because it had been in the oven. It wasn't that hot and the cheese on top was barely warm. I also had the tomato bisque. Hard to describe it any other way than it had a greasy feel in my mouth. We tried this place before when it was a different name and had the most laughable experience and this time was not much better. I will go to Dirty's Bar and Grill (same owner) anytime before I go back to Brickhouse. read more

Mostly high-end bar food, with a couple of real sit-down entree's. Could a more sound deadening amenities in the dining room. Stone floors and wall tend to reflect a lot of sound. Food OK, but I've had better. read more

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I keep trying the Brickhouse hoping they will eventually get things right. It never fails though. Not ONCE in the last six times I've been there have they delivered to me what their menu states I'm ordering. Not sure what's happening in the kitchen but the food is subpar at best. Something that any mediocre cook could whip up. Definitely not worth the prices they charge. Last night it was steak bites and Cesar side salad with pretzel bites/beer cheese as an appetizer. That was most definitely not beer cheese. I knew the moment I saw the pale yellow color, it would have no flavor. And it didn't. The steak bites were mostly fat--in fact I had one chicken nugget-sized hunk of fat that surely someone noticed while cooking. It was supposed to come with horseradish sauce but what I received was another flavorless concoction--zero bite to it. One bonus point, the majority of the actual meat was cooked to medium rare as I requested--compared to two previous visits when my other beef items were hunks of charcoal when I'd asked (and pleaded the second time) for medium rare. This is the only reason this review is getting two stars. Don't bother with the Brickhouse. Just skip over to Roc's and cross your fingers that they're open. read more

Thank you for staying open for take out during COVID-19 crisis and offering family style meals of the highest quality and generous portions.

I understand the shortages right now but to go ahead and gouge people on price when you only get half of what you order is unacceptable. Food was low grade anyway bread tasted freezer burnt and was really bland over all. Carrot cake dessert was the only decent experience. So if you want to just throw away $100 on a party of 4. Go for it. Zero stars read more

Mediocre food and service. The place appeared to be only moderately busy (we were able to find an open table on the patio almost immediately), but disorganized and poorly run. We ended up clearing the table ourselves (moving the dishes to a nearby table, which was still not fully cleared when we left), but were never able to get our table wiped down, even after we requested it. The service was friendly, but haphazard and inattentive. For example, even after we communicated a dairy allergy in the context of salad dressing, the server still didn't know when the entrees came whether that person's entree had butter. The salmon salad and sirloin with bourbon cream sauce were cooked properly, but otherwise flavorless. The salads consisted of some iceberg lettuce topped with grated cheese. The fire pit was pleasant. This is supposedly one of the nicer places in this university town. The people of Charleston deserve better. read more

Upscale ambiance. GreAt portions. And a better price. Read reviews that talked bad about the place but our waiter was great in leading us in the right direction. Give this place a try for sure! read more

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This place was depressing. The food was sub -par. $10 Burger with fries, dry and plain as can be. Everything was so bland. Do they have seasonings in their kitchen? In a hotel too so you get guests walking around the lobby post-cigarette in their swimsuit and robe. A man at the table next to us was cutting his nails at the table. Whole experience put me in an awful mood. Yuck. read more

Brick House Bar & Grill - Bars Near Me - Charleston, Illinois

For a small town you would think this restaurant serves patrons in the big city. The prime rib was the special of the night and it was to die for. The ambiance of the establishment was great. I cant speak any higher of our server. All of our needs were met with a smile the evening. Over all price and quality well exceeds expectations. read more

Brick House Bar & Grill - Bars Near Me - Charleston, Illinois

Our family went to the Brick House for a birthday celebration and because we had a $60 gift card. There were 7 of us on a Thursday evening that wasn't too busy. Two meals (Greek salad and chicken tacos) were very good. The evening special, Seafood Alfredo, was the same price on the menu and was just ok at $19.99! The boneless chicken wings and children's chicken bites were barely edible as they were very much overdone. Prices were high, but the atmosphere is pleasant. As we left, our waiter ran after us accusing us of stiffing him of 35 cents. It was a mistake as 2 twenties of the $120 bill (everyone drank water!) were stuck together so he actually received a $20 tip. He was apologetic and there were no hard feelings. We understood. Really, in Charleston, you have no other choice for a nice meal in a pleasant atmosphere. Just be very careful how you order. I would stick to the basics. Oh, one of our party had a dietetic restriction and it was easily and pleasantly accommodated. read more

I have been here twice and the food just gets better every time. Its nice to finally have a grown up restaurant in Charleston that isn't pizza, Mexican, or Asian food. I had the Oh Kee Pa Shrimp the last time I was there and it was AMAZING! I have never ever tasted food like this in Charleston. If I ever have to take someone to a nice place that is more adult this is gonna be my go to place. read more

I have been to this restaurant 3 times and the third time was a charm. Waitstaff are in general confused and inexperienced. On my last visit, my friend had to ask for her beer twice. When I ordered a pasta dish without meat and add mushrooms she said yes of course. I added the risotto bites appetizer to the order. I ended up with an entree that had both meat and mushrooms with a side of risotto. They apologized and took everything back and brought the order I requested. The entree was not very good. When we got the bill they had charged me for the mushrooms I asked for to replace the chicken. I think I got a total of 4 slices in the entire dish. read more

I had the unfortunate opportunity to attempt eating at the Brick House on January 3, 2016. The service lacked any sense of attention, importance, or speed. My fellow guests and I waited over 45 minutes from the time we ordered our food to being served. My water was never refilled, and the server / bartender gave our table no attention to detail (for example, we only received napkins and utensils after asking for them). The most disconcerting moment, however, was the food. My mango and strawberry salad was hospital food quality. The mango was no where near ripe or edible, having the consistency of a marble and the flavor of a bowling pin. More tragic was the lettuce which was well past the"best buy" date on the bag from which it came. There were several pieces that were rotten, giving a most unappetizing aroma. Giving even one star to this review seems to me quite generous. Diners beware. read more

Not impressed! seems pricey for what you get. They could do a lot better considering the space they have to work with.

I am always disappointed with the food. It has a nice atmosphere and nice service but the food is consistently bad. The crab cakes (Gogi cakes) were oily and flavorless and the lobster sauce tasted like plain mayo. I've had the Cobb and Chef salads which taste like they are made with Wal-mart deli meats. The sweet potato fries were good. read more

Ate here when I was in town over Christmas - had the salmon and it was on par with Chicago restaurants. Tasty!! Service was friendly, knowledgeable & attentive. Will definitely be back!! read more

Nice atmosphere, classy looking and small, intimate restaurant. However, do NOT order the scallops. My scallops came out brown, dry, and severely overcooked. It was on top of very dry mushroom risotto that seemed to come from a package. My friend had the salmon which was good and my daughter had the chicken parmesan which was also good. read more

Prime rib served on New Year's Eve was chewy. When I talked to the server, he admitted that it was leftover from Christmas. I did not expect to have eaten a week old Prime Rib at a cloth napkin restaurant. Terrible. I didn't send it back because I didn't want to make a scene. My dinner date was craving the Prime Rib. read more

Have been a few times & had a good meal every time. Steak always cooked perfectly & usually have a unique (no pun intended) catch of the day that I've always enjoyed. The dinner menu is somewhat limited but the drink/beer menu is not. They also had a limited bar (food) menu in the bar area. read more

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After waiting 5 minutes for someone to come take our drink order, I was getting irritated. After ten minutes went buy and we realized they charged $22 for chicken parm, I had realized this was not a good place to get a meal. The tables where uncomfortable (you could sit high up on a Lucite chair or a booth that left you three feet from the table), so we just walked out. I don't think they even noticed. read more

Was told that this was the "other good restaurant" in Charleston besides the Thai restaurant. And, so far, that is the case. I had the French Dip here and it was quite good. The portion size was quite generous, which is nice for a steak-based sandwich. The bun was soft as well. The fries were also great. Basically, this was a solid meal and the service was good as well. Others in my party (about 10) were quite happy as well. It is hard to find "good eats" in Charleston, and this is one of those places. read more