Dishonest marketing practices. Running a sweepstakes scam where they lure people in with blatantly false "Winner" cards saying they are definitely winning money and then when people show up to claim prize they are told they only "won" an entry to a drawing. Then they try to sell them a used car. Very shady and unethical behavior in violation of is many regulations. Stay away! read more

: "Highway Robbery in a Suit -- A Warning About Brickell Motors" There is no greater stupidity than willful ignorance--seeing the deception, feeling the consequences, and still pretending it's all normal. That's exactly what Brickell Motors preys on: customers who don't question the fine print. Let me be crystal clear: this dealership is engaging in deceptive, unethical, and potentially illegal practices, hiding behind a polished showroom full of six-figure vehicles to justify predatory fees. They push charges that have no legal basis, then falsely claim they are mandated by Florida law -- a blatant lie. Here's what I was quoted for a $38,000 vehicle: * PermaPlate (paint protection for your license plate?) - $799 * BLM Certification (meaningless internal prep fee) - $1,895 * Government fees - $1,030 (not itemized, suspiciously inflated) * Doc/Processing fee - $1,145 * Sales tax - $1,709 (the only legitimate fee) Grand total? Nearly $45,000 for a $38,000 car. That's a $7,000 markup for nothing of value. When I challenged these fees, I was told, arrogantly, "That's how high-end dealers operate." Sorry, but deception is not a luxury feature. The young salesman, Harvey, had the nerve to boast that "plenty of stupid people don't even check the final numbers and still buy." He even tried to play the hero by offering a $500 discount--like it was some grand favor. Newsflash: your entire fee structure is a scam. From sales to management, the culture at Brickell Motors reeks of arrogance, indifference, and a complete lack of professionalism. They are not there to understand your needs or work with integrity. They are there to extract every dollar they can from unsuspecting buyers. Let me tell you how this ended: I bought the exact same car from an authorized, reputable dealer, with zero junk fees and a two-year certified warranty included--the way it should be. Final advice: Don't be one of the "stupid" customers they brag about. Do your homework. Call their bluff. Walk away. And above all, don't feed the wolves running this showroom. read more

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I usually don't leave reviews, but my experience with this dealership, especially dealing with Harvey Proveyer, was so unacceptable that I feel obligated to warn others. I purchased a vehicle here with Harvey Proveyer, and within minutes of driving off the lot, the check engine light turned on. When I contacted them immediately, I was met with shrugs, excuses, and zero accountability. They sold me a car that clearly wasn't inspected properly or honestly. Despite raising concerns, nobody has lifted a finger to help or resolve the issue. To make matters worse, they sold me the car without the wheel lock key. That's a critical tool that should always come with the vehicle. Now, thanks to their carelessness, I have to pay out of pocket to have every wheel bolt cut just to replace or rotate my tires. The added costs are already in the thousands, and still, not a single person at the dealership is willing to own up to their mistakes or offer any sort of support. This dealership is the epitome of negligence and poor customer service. If you're thinking of buying a car here, do yourself a favor and go somewhere else--preferably somewhere that values integrity, safety, and the basic responsibility that comes with selling vehicles. read more

Outstanding experience all around! Salesperson ASHLEY SANCHEZ was exceptionally knowledgeable and personable as was ISAAC SIERRA, the Sales Mgr. Both were very accommodating without being pushy. I saw a vehicle I liked, from a very good inventory & came back following day to wrap up purchase. Worked out good, reasonable price without lots of fuss and took care of some minor issues requiring oil change, popping out 2 barely visible dings and locating additional set of keys. I WOULD HIGHLY recommend purchasing a vehicle here as they seem to be, all around STEPS ABOVE & BEYOND most car dealerships. Additionally, while waiting on oil change I was offered a ride service to and from nearby restaurant. IT's ALL IN THE DETAILS. As a tough customer, I truly appreciated Ashley's METICULOUS ATTENTION TO DETAIL and having the mountains of paperwork organized to secure insurance++. NOT A SMALL DETAIL, they arranged ideal financing with a Credit Union that offered an extremely competitive rate. Also referred a window tinting service that did great job. ADDITIONALLY, as this was CERTIFIED PRE-OWNED by PORSCHE (2022 Model Year) I received remaining 26 months warranty from new vehicle purchase AS WELL AS an extended 24 mos. from CERTIFICATION by Porsche for a total of 50 months (as confirmed by Porsche directly). LASTLY, when I questioned some of the very odd HATING REVIEWS here on YELP, they pointed out it was some so called 'influencer' incident that 'sicced his Yelp dogs' on them. I would disregard these reviews as my first hand judgment and experience prove them to be VERY GOOD ALL AROUND. I am very happy with my purchase AND I WOULD PURCHASE FROM THEM AGAIN IN THE FUTURE! THANKS! read more

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Este lugar es terrible. Entré a comprar un vehículo y vi a uno de sus trabajadores haciendo drogas y bebiendo en su viejo camión de comida justo fuera del concesionario, muy malo para los negocios. Terminé yendo a Miami Luxury Motors! read more

I just purchased my second vehicle in 3 weeks at Brickell Exotics. This wasn't my initial intention, however, these folks get the impossibles onto their lot! Be certain to ask for Isaac or Ashley, as their service and resourcefulness was superior! And they've got quite the Team behind them to back up that purchase and servicing of your new car. And I'll never buy new again, without speaking to one of those 2 prior! Why buy new?!! read more

Brickell Luxury Motors - Car Dealers Near Me - Miami, Florida

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Great team they really go above and beyond to make your experience pleasant and keep you coming back. Have purchased and will continue to purchase from this group! read more

I had an amazing experience at Brickell Luxury Motors . I saw a car on line which I was interested in and I call them without knowing anybody . Mario Turcios answered my first phone call and from that moment I realised that i was in very good hands . Mario is really a star , very professional and competent . He understood my needs right away and drove me through the purchasing process till the last phase of it . My experience has been simply amazing . read more

I just got my second car here and their customer support is beyond amazing! I would never get a car anywhere else. They treat you like family and help with everything. Mario is a star! read more

Brickell Luxury Motors - First and second car we got from BLM! - Car Dealers Near Me - Miami, Florida

They dishonest thieves who have stole from the wrong individual. Purchase a white dodge challenger.. Then they wanted extra $7000 once they already received a 60,000 check They do fraudulent BS with vehicle vin number . It's time to put this on the news contact Federal Bureau Investigation on the schemes they pulling . They floating car titles . read more

If your finance manager is Joshua G, get a new one! Or don't buy a car from here at all. Joshua preached that he "had my back and is doing things for my best interest." Mind you I saw Joshua after only being with the sales guy for 2 minutes. I have no idea what salesman profited off my car sale because he barely introduced himself or made himself known. Purchasing the car was fairly easy, I was actually willing to recommend them to anyone, but later I found out that easy was too good to be true. I was given a temporary tag and then Joshua said the tag agency would mail me my real tag. I live in Hollywood which is a good 20 mi from Brickell. About 5 days before my temporary tag expired I tried reaching Joshua to ask where it might be. Not a possibility. Then I kid you not, two days later I get a little card in the mail that says "your tag is ready to be picked up at the front desk of Brickell luxury motors." (1) I wouldn't be that upset if he didn't tell me it was going to come in the mail and (2) the note came three days before it was going to expire, luckily I had time to go down there which was a hassle and a waste of gas. so even after that I wasn't gonna write the review because it's not a big deal. BUT THEN. I went to go pay my car loan, luckily 2 weeks in advance, and he literally got MY NAME WRONG ON THE LOAN. So I couldn't make my first payment until that was fixed. I call Joshua around 7-8am and he gives me a little bit of an attitude and he says oh that's a "simple fix." A simple fix that takes 5 to 7 business days. I call him hours later at about 2pm for an update, no response. I call his supervisor for a response and get nothing. So I try calling Joshua back again at 4-5pm and he informs me that he's with a customer he'll take care of it right after. WHAT. So this "simple fix" is going to take you all day long to do/take care of when it takes 5 to 7 business days to actually get fixed. Meaning he basically told me that my issue was not as important as him making the sale in front of him. Joshua later finds out that I called his supervisor and he calls me back to let me know that he knows that I called his supervisor. I didn't want you to call me back to state the obvious honey I wanted you to call me back so you can tell me whether you fixed the problem you created. so today I walked into a PNC Bank to ask them if my loan was fixed and guess what they told me IT WASN'T FIXED OR ATTEMPTED TO BE FIXED. Joshua's "simple fix" turned into my headache of an issue. There is no way I will ever ever recommend Brickell Luxury Motors. EVER. read more

This place is amazing - they have a great selection of luxury cars and I was able to find a beautiful 2020 Porsche Cayenne at a great price! I went to several other dealerships but their cars were overpriced and not in the best condition. Brickell Luxury Motors has an amazing inventory and selection that the tough part was which car to choose!! Harvey was very knowledgeable about the car and made the whole buying process very easy and fast. Vince, the finance manager, got me a great rate on the financing, and I was in and out very quickly. I highly recommend this place and will be definitely referring my family and friends that are in the market for a vehicle! read more

We've bought two cars from Brickell Luxury Motors over the years and both times have been exceptional experiences. We have taken both of our vehicles back for regular maintenance and those experiences have been flawless and effortless. They have an incredible system and communication between all of the departments and the customer most definitely always comes first. I left my truck with Carlos Leal at the Service Department to get a new battery earlier this week and it was ready in no time, my truck was waiting right out in front once I'd returned. Great prices, super fast service and friendly associates. Absolutely incredible operation at Brickell Luxury Motors and their service department. Highly recommend buying or leasing a car here and getting all your service completed for the life of the vehicle with them as well. read more

My Mercedes lease is about to expire. I was looking for a new car and simply saw this shop driving by. I decided to stop and check their inventory. Usually, you expect a good service from a luxury car sales people. They are happy to sell. Well, I was hanging out at the lot and nobody walked out to check what I need. I checked few cars and simply left. read more

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I purchased an 2011 Audi R8 from Brickell a few months ago. Requested a PPI from them, which they provided. No issues with car until fast forward to the end of November 2017 when I get the car wrapped and install a new exhaust system. 2 different shops. Both shops tell me the car has been in an accident and the frame is damaged causing spacings in the bumper. Apparently the bumper was being held on by masking tape and multiple screws were missing. Gil, from Brickell, reached out to me on December 21 2017 and I let him know what I had found. The car fax didn't show any accident. Brickell didn't let me know the car was in an accident. And they claim they never knew the car was damaged. To sum it up, they either lie about the cars they sell or they don't fully inspect the cars that they buy/sell. I'm not sure which one is worse. But BEWARE of these guys. I would highly recommend you never buy from them! read more

This place is a scam more than any other dealership. Called about a car 30 minutes before I arrived and of course i get there and the car was "sold that morning". They do anything to get people to show up even LIE. Do yourself a favor and RUN FROM THIS PLACE. SCAM. You're welcome. read more

Just bought a car from BLM. The sales person, Ashley Sanchez, was great. She was very attentive, got all the info I requested in a timely manner. One of the quickest and best auto buying experiences I have ever had. Nothing but great things to say about Ashley, the GM and the finance department. read more

Fabian S. (Sales) and Joshua G. (Finance) and the rest of the team under Rick (Big Boss) are just plain and simple "Top of their Profession". Sorry the GM's name escapes me this AM but he too really knows the cars and was a delight in this experience. No high pressure sales, simple to understand financing and cohesive communication from the top down made car buying a stress free experience for our family. The caliber of the inventory is the best I have found in all of South Florida. It was worth the aggravation of driving In traffic from Parkland. Everything promised was delivered and then some...I will be back for sure. read more

Terrible terrible ! Buyers be aware ! After selling a 100k$ Maserati nobody dares to pick up the phone or call back after receiving the voicemail . The paperwork for the car simply gone missing in the mail because they don't put any signature confirmation and now I have to deal with police and dmv after paying them for the service ! I wish I never bought anything from this scammers !! read more

Charge a $995 dealer fee in addition to the price of the car you buy.

Total scam !!!!! Car fell apart and warranty was not god for anything!!!! - HORRIBLE PEOPLE

RUNNNN! Avoid this place at all cost. The customer service is horrible. I dealt with three "Used car sales managers" and was giving three different prices. I was lied to then called a liar! My experience is horrible... I would suggest to go to a more established car dealership. Jose Gonzalez, Digno Carrera, Johnathan...STAY AWAY. These people are all about overpricing. Save yourself the headache. I actually visited this location because of the reviews, now I am questioning if the reviews are from real customers. I asked for a contact number for the owner and was told that the owner doesn't talk to customers. read more

ALL FLUFF .After buying a high end $100k vehicle they would not even drive me a few miles to my place .They had ME call an Uber & the Uber had me go around the corner next to a RAT infested filthy lot .They are nice until the sale ,then they DO NOT know you .I had to bring the vehicle to a Wax guy to remove the unprofessional waxing job that their dysfunctional operation performed .Their specialty is the uneducated with a few dollars needed to show off .Well hows that for honesty . read more