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    Bricks & Minifigs McKinney

    5.0 (2 reviews)
    Closed 11:00 am - 7:00 pm

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    18 days ago

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    Bricks & Minifigs

    Bricks & Minifigs

    4.4
    (24 reviews)
    9.6 mi
    $$$

    I can't begin to describe how wonderful this store is!!! When you walk in you are family…read more The staff and owners go out of their way to make every single visit personal, one of a kind, and wonderful. It's owned and run by the sweetest family you could ever hope to meet. They make sure you and your own family always leave happy. Whether that means letting the kiddos leave with an extra Minifig accessory or holding a special item behind the counter until the next day or even helping pick through the bulk bits to find that special part, they're there to help. We took advantage of their birthday party experience and literally could not have been happier! Everything was taken care of from start to finish. We had planned to have a pizza picnic after the party but the manager of Zalat Pizza next door came and told the owner of B&M, Andrea, that he was worried about how hot it was outside. Over 100' that day! Bricks and Minifigs declared that we simply must stay over our time and enjoy pizza and cake inside. Like I said, when you're there, you are family, and family means no one gets left behind. We buy nearly every birthday present here now. Shop local and support small businesses! You won't regret it here.

    Came here for a birthday party. The store was 58 degrees inside! I had to ask to turn on the…read moreheat, and they rolled their eyes at me. It still never got over 62 the whole time we were there. The kids were playing in the party room. Once my kid stepped out to show me what he built, and the party police were quick to make sure he did not leave the room with a LEGO in his hand. While they did have a lot of legos, and my kid had fun, they need to be focused on comfort for the customers and stop being so cheap.

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    Check that exhaust
    Check that exhaust
    I built these two minifigures there too
    I built these two minifigures there too
    Legos

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    Legos
    Learning Express Toys

    Learning Express Toys

    3.1
    (12 reviews)
    8.5 mi

    I had a very unpleasant experience at this store. It is extremely unwelcoming when workers follow…read morecustomers around as if we are doing something wrong. While I was shopping, an employee followed me closely, which made me uncomfortable and completely ruined the experience. On top of that, I was holding a slime product when the worker made an unnecessary, dragged-out comment telling me not to touch the slime section. The signs in the store specifically say not to touch the glitter, which I was not doing. Being told otherwise felt rude and obnoxious, especially when I was following the rules. I want to strongly recommend that employees do not follow customers in this way. I am a full adult, and the behavior came across as intrusive and entitled. It was unprofessional, unwelcoming, and left me extremely unsatisfied with my visit. Because of this negative interaction, I chose not to purchase anything, and this store lost my business. I will not be returning, and I hope management takes this feedback seriously, because this was one of the most unjoyable shopping experiences I've had.

    I have been shopping at this location for a few years now and never had any issue requiring a…read moremanager's assistance. I recently purchased a candy claw STEM toy for my son. My son saved up his allowance and was so excited to purchase the item so we could assemble it. He enjoys Legos, model cars and anything else that requires assembly. Maybe I should have checked Amazon to see the rating of the Thames and Kosmos Candy Claw machine before purchasing it from this location, but it did not cross my mind at the time. My son saw the item back in May while we were in the store purchasing a graduation gift for his cousin and had been saving up for it ever since. Upon opening the box we noticed how cheaply made some of the components were, nevertheless we continued to put it together. He was willing to deal with the flimsy design and said he would be extra careful with it once we were done. However, while putting the item together one of the cheaply made plastic pieces that was integral to the design snapped in half. I immediately contacted the store to see if they could possibly provide a replacement or exchange the item for another one. When I contacted the store in Frisco the clerk apologized and said she would inform the manager. She told me people had been having issues with Candy Claw machine and that they put stickers on the box to inform parents of the age at which a child should be able to independently build the unit. I informed her that we were putting the item together as we have done with many other products and have never run into an issue like this before. I asked if she could replace the part or the item so we could complete the build and she refused saying she would notify the manager and have the manager contact me the next day. I then went to Amazon to research the item only to discover that the rating was very poor and that we weren't the only people to have experienced this issue. My son was so bummed as he had been saving up for the item and $43 is a lot of money to a 10 year old. My son later decided that he did not want to risk getting another machine only to have the same problem. I then called the location in Plano and explained the entire situation to the manager on duty and she immediately offered to replace the item, no questions asked. When I arrived there were three very friendly staff members who helped me locate another item that my son might enjoy since he didn't want to take the chance of having another part snap on us. The staff at this store was more helpful and actually seemed to care about my son enjoying the item that he purchased. The manage of the Frisco location did contact me and only echoed what her staff told me when I contacted them which was something along the lines of: we are so sorry about that and we will keep that in mind. She also added that Thames and Kosmos is a good company and that their store stocks plenty of products from them and that I can contact Thames and Kosmos to get a replacement part. I politely informed her that I will be doing business with the Plano location from now on since they have already taken care of the issue and since they also have better customer service. I am extremely disappointed with this location. I try to support locally owned businesses instead of getting everything from Amazon, yet some owners make it hard to do so. Luckily, there is another location close by as I do love the company and won't let one bad item spoil my shopping experience with them. It's good to know that the Plano location stands behind their products.

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    Learning Express Toys
    Learning Express Toys
    Learning Express Toys

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    Bricks & Minifigs McKinney - toys - Updated June 2026

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